Novell DATA SYNCHRONIZER - 07-2010 User manual

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AUTHORIZED DOCUMENTATION
Novell Data Synchronizer Mobility Pack Installation Guide
Data Synchronizer Mobility Pack
Public Beta
July 14, 2010
Installation Guide

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Contents 5
Contents
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About This Guide 7
1 Product Overview 9
1.1 What Is Data Synchronizer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 Data Synchronizer Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.2 Data Synchronizer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.3 Data Synchronizer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2 Data Synchronizer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.1 Data Synchronizer Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.2 Directory Service Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2.3 Web Browser Requirements for Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . . 13
1.2.4 Connector Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Mobility Pack Installation 15
2.1 Planning a Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.1 Planning Your Data Synchronizer System Configuration . . . . . . . . . . . . . . . . . . . . . 15
2.1.2 Gathering LDAP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.3 Planning How to Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1.4 Gathering GroupWise System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.5 Gathering Mobile Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1.6 Planning the Data Synchronizer Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.1.7 Establishing Data Synchronizer System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2 Setting Up Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.1 Performing Pre-Installation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.2.2 Running the Data Synchronizer Mobility Pack Installation Program . . . . . . . . . . . . . 25
2.2.3 Checking the Status of the Data Synchronizer Services . . . . . . . . . . . . . . . . . . . . . . 27
2.2.4 Checking the Status of the Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.2.5 Managing Initial Device Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.2.6 Testing Your Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.2.7 Uninstalling the Mobility Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3 What’s Next 31
3.1 Managing Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.2 Managing the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.3 Managing the Mobility Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.4 Installing Additional Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4 Mobility Pack Installation Summary Sheet 33
A Mobility Pack Troubleshooting 35

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About This Guide 7
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About This Guide
The Novell Data Synchronizer Mobility Pack Installation Guide helps you to understand and set up
a Data Synchronizer system by installing the Data Synchronizer Mobility Pack, which consists of
Data Synchronizer, the GroupWise Connector, and the Mobility Connector. The guide is divided
into these sections:
Chapter 1, “Product Overview,” on page 9
Chapter 2, “Mobility Pack Installation,” on page 15
Chapter 3, “What’s Next,” on page 31
Chapter 4, “Mobility Pack Installation Summary Sheet,” on page 33
Appendix A, “Mobility Pack Troubleshooting,” on page 35
Audience
This guide is intended for network administrators who install and administer Data Synchronizer to
provide data synchronization between GroupWise and mobile devices.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comment feature at the bottom of each page of the
online documentation, or go to Novell Documentation Feedback (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
For additional Data Synchronizer documentation, see the following documentation provided at the
Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/
datasynchronizer1).
Novell Data Synchronizer Mobility Pack Readme
Novell Data Synchronizer installation and administration guides
For additional Data Synchronizer connector documentation, see the following documentation
provided at the Novell Data Synchronizer Connectors Documentation Web site (http://
www.novell.com/documentation/datasync_connectors1).
Connector Readmes
Connector Quick Starts
Connector installation and configuration guides
For device-specific setup instructions, see the Novell Data Synchronizer Mobility Connector Wiki
(http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_Connector).

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Product Overview
1
9
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1
Product Overview
Section 1.1, “What Is Data Synchronizer?,” on page 9
Section 1.2, “Data Synchronizer System Requirements,” on page 12
1.1 What Is Data Synchronizer?
Novell Data Synchronizer allows personal information management (PIM) data such as e-mail,
appointments, tasks, and contacts to synchronize between enterprise e-mail and collaboration
applications such as Novell GroupWise, other collaboration applications, and mobile devices. It is a
bi-directional and many-to-many synchronization solution that can connect multiple collaboration
applications and mobile devices, providing real-time, event-driven synchronization.
Section 1.1.1, “Data Synchronizer Capabilities,” on page 9
Section 1.1.2, “Data Synchronizer Components,” on page 9
Section 1.1.3, “Data Synchronizer Configurations,” on page 12
1.1.1 Data Synchronizer Capabilities
The Data Synchronizer Mobility Pack installs a Synchronizer system, the GroupWise Connector,
and the Mobility Connector. This configuration is the next generation of mobile device support for
GroupWise users. Many popular device operating systems are supported, including Android, Apple,
Maemo, Palm, Symbian, and Windows Mobile.
After you have created your Synchronizer system by installing the Mobility Pack, you can add
additional connectors to synchronize GroupWise data with other supported applications, as
described in “Connectors” on page 10.
1.1.2 Data Synchronizer Components
A Synchronizer system consists of several components that are installed together on one server
when you install the Data Synchronizer Mobility Pack.
“Sync Engine” on page 9
“Web Administration Service” on page 10
“Configuration Engine” on page 10
“Connector Manager” on page 10
“Connectors” on page 10
Sync Engine
The Synchronizer Sync Engine (
datasync-syncengine ) is a service that provides the hub of data
flow between one or more pairs of application-specific connectors. The Sync Engine provides the
common ground among various applications, so that data provided to the Sync Engine from one
application through its connector can be passed to one or more other applications through their
connectors.

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Figure 1-1 Sync Engine with Multiple Connectors
For example, when you install the Mobility Pack, you can synchronize data between GroupWise and
mobile devices. Then, if you also want to synchronize data between GroupWise and SugarCRM,
you add the SugarCRM Connector to your Synchronizer system. All connectors communicate with
each other through the Sync Engine.
Web Administration Service
The Synchronizer Web Administration service (
datasync-webadmin ) provides a Web-based
interface called Synchronizer Web Admin for administration and management of your Synchronizer
system. Synchronizer Web Admin allows you to add and remove connectors, as well add or remove
users for specific connectors and configure their individual synchronization settings.
Users can log in to the Synchronizer Web Admin URL using their personal network login
credentials to access the Data Synchronizer User Options page. Here, they can configure and control
the synchronization settings for their applications. For more information, see the Quick Start (http://
www.novell.com/documentation/datasync_connectors1) for each connector.
Configuration Engine
The Synchronizer Configuration Engine (
datasync-configengine ) is a service that provides
communication between Synchronizer Web Admin and the Sync Engine. The Config Engine passes
configuration information from the Sync Engine to Synchronizer Web Admin for viewing, and it
passes your configuration changes back to the Sync Engine for implementation.
Connector Manager
The Synchronizer Connector Manager (
datasync-connectors ) is a service that provides
communication between the Sync Engine and connectors.
Connectors
Synchronizer Connectors transfer data between two or more applications. Each connector acts as a
code converter and data filter to translate information between an application-specific format and an
application-neutral format that can be consumed by other application-specific connectors. For
example, when you install the Mobility Pack, which includes the GroupWise Connector and the
Mobility Connector, GroupWise content can be synchronized to any mobile device that uses
Microsoft ActiveSync. Or, if you install add the SugarCRM connector to your Synchronizer system,
your GroupWise contact information can be synchronized with the contact information in
SugarCRM.