Novell PLATESPIN PORTABILITY SUITE 8.1 User manual

Novell®
www.novell.com
novdocx (en) 13 May 2009
AUTHORIZED DOCUMENTATION
PlateSpin Portability Suite 8.1 Installation Guide
PlateSpin ® Portability Suite
8.1
August 3, 2009
Installation Guide

novdocx (en) 13 May 2009
Legal Notices
Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and
specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose.
Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time,
without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims
any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc.,
reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to
notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the
trade laws of other countries. You agree to comply with all export control regulations and to obtain any required
licenses or classification to export, re-export or import deliverables. You agree not to export or re-export to entities on
the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws.
You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the
Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on
exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export
approvals.
Copyright © 2008 - 2009 Novell, Inc. All rights reserved. No part of this publication may be reproduced,
photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
Novell, Inc., has intellectual property rights relating to technology embodied in the product that is described in this
document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S.
patents listed on the Novell Legal Patents Web page (http://www.novell.com/company/legal/patents/) and one or
more additional patents or pending patent applications in the U.S. and in other countries.
Novell, Inc.
404 Wyman Street, Suite 500
Waltham, MA 02451
U.S.A.
www.novell.com
Online Documentation: To access the latest online documentation for Novell products, see the Novell
Documentation Web page (http://www.novell.com/documentation).

novdocx (en) 13 May 2009
Novell Trademarks
For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/
trademarks/tmlist.html).
Third-Party Materials
All third-party trademarks are the property of their respective owners.

4PlateSpin Portability Suite 8.1 Installation Guide
novdocx (en) 13 May 2009

Contents 5
Contents
novdocx (en) 13 May 2009
About This Guide 7
1 Installing Portability Suite Software 9
1.1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2.1 System Requirements for Portability Suite Server Hosts. . . . . . . . . . . . . . . . . . . . . . 10
1.2.2 System Requirements for Portability Suite Client Hosts . . . . . . . . . . . . . . . . . . . . . . 11
1.3 Installation Prerequisites for Portability Suite Server Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3.1 Prerequisites for Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3.2 Prerequisites for Windows Server 2008 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3.3 Enabling Support for FIPS-Compliant Data Encryption Algorithms (Optional) . . . . . 13
1.4 Installing Portability Suite Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4.1 Starting the Portability Suite Installation Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4.2 Installing the Database Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.4.3 Installing the Portability Suite Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.4.4 Installing the Portability Suite Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 Upgrading Portability Suite Software 19
2.1 Portability Suite Products Upgradable to 8.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 Before Upgrading Portability Suite Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.1 Backing Up the Portability Suite Database Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.2 Minimizing the Disruption of Existing Workload Protection Contracts . . . . . . . . . . . . 20
2.3 Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Troubleshooting Installation Problems 21
3.1 Common Installation Issues and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 Knowledge Base Articles about Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3 Uninstalling Portability Suite Software Components and Performing a Cleanup . . . . . . . . . . . 22

6PlateSpin Portability Suite 8.1 Installation Guide
novdocx (en) 13 May 2009

About This Guide 7
novdocx (en) 13 May 2009
About This Guide
This guide provides information to help you install or upgrade your PlateSpin®Portability Suite
version 8.1 product (PlateSpin®Migrate or PlateSpin®Protect).
Chapter 1, “Installing Portability Suite Software,” on page 9
Chapter 2, “Upgrading Portability Suite Software,” on page 19
Chapter 3, “Troubleshooting Installation Problems,” on page 21
Audience
This guide is intended for IT staff, such as data center administrators and operators, who use
Portability Suite in their ongoing workload migration and protection projects.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or submit your comments through the Novell Documentation Feedback Site
(http://www.novell.com/documentation/feedback.html).
Documentation Updates
For the most recent version of this text, visit the PlateSpin®Portability Suite version 8.1 Web site
(http://www.novell.com/documentation/platespin_portabilitysuite_810/).
Additional Documentation
This guide is part of the PlateSpin®Portability Suite documentation set. Below is a complete list of
the set:
Portability Suite 8.1 Release Notes Provides late-breaking information, as well as information
about known issues and suggested workarounds.
Portability Suite 8.1 Installation Guide Provides information about installing, upgrading, and
uninstalling the product.
Portability Suite 8.1 Configuration Guide Provides information about licensing your product and
managing license keys, setting up your network
environment, and configuring your product’s default settings.
Portability Suite 8.1 User Guide Provides information about using the product in your
workload migration and protection projects.
Portability Suite 8.1 Integrated Help All product documentation in compiled HTML help (CHM)
format, integrated with the product.
Portability Suite 8.1 Online
Documentation
All product documentation in WebHelp format for browser-
based access over the Internet. This distribution should
contain the latest updates at all times.

8PlateSpin Portability Suite 8.1 Installation Guide
novdocx (en) 13 May 2009
Additional Resources
We encourage you to use the following additional resources on the Web:
PlateSpin User Forum (http://forum.platespin.com): A Web-based community with a variety of
discussion topics.
PlateSpin Knowledge Base (http://support.platespin.com/kb2/): A collection of in-depth
technical articles.
Technical Support
Telephone (North America): [phone] (1 87 PlateSpin)
Telephone (global): [phone]
E-mail: [e-mail]
You can also visit the PlateSpin Technical Support Web site (http://www.platespin.com/support/).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.

Installing Portability Suite Software
1
9
novdocx (en) 13 May 2009
1
Installing Portability Suite
Software
Section 1.1, “Installation Overview,” on page 9
Section 1.2, “System Requirements,” on page 9
Section 1.3, “Installation Prerequisites for Portability Suite Server Hosts,” on page 11
Section 1.4, “Installing Portability Suite Software Components,” on page 14
Section 1.5, “Checking for Software Updates,” on page 17
1.1 Installation Overview
PlateSpin®Portability Suite provides a single installation program for both PlateSpin®Migrate and
PlateSpin®Protect products. The program checks your system for the necessary prerequisites and
interactively installs the required software components.
The production configuration of both PlateSpin®Migrate and PlateSpin®Protect products consists
of the same set of software components:
A database server: Portability Suite works with Microsoft* SQL Server* 2005. If you do not
have a Microsoft SQL Server 2005 database server, you can use a Microsoft SQL Server 2005
Express Edition database server included with your Portability Suite distribution.
Portability Suite Server: The runtime execution engine underlying both PlateSpin®Migrate
and PlateSpin®Protect products.
Portability Suite Client: Client software for user interaction with the Portability Suite Server.
These components can be either collocated on a single host or installed on separate hosts.
1.2 System Requirements
Section 1.2.1, “System Requirements for Portability Suite Server Hosts,” on page 10
Section 1.2.2, “System Requirements for Portability Suite Client Hosts,” on page 11

10 PlateSpin Portability Suite 8.1 Installation Guide
novdocx (en) 13 May 2009
1.2.1 System Requirements for Portability Suite Server Hosts
Portability Suite Server hosts must meet the following system requirements:
Table 1-1 Portability Suite Server Host Requirements
Requirement Details
Operating System Any of the following, running on dedicated hardware or in a virtual
machine:
Microsoft Windows Server* 2008 (Standard and Enterprise editions)
Microsoft Windows Server 2003 (SP0, SP1, SP2), English, French, or
German versions
Microsoft Windows Server 2003 R2
Processor 750 Mhz or higher Pentium* compatible CPU (1 GHz recommended)
Memory Minimum 512 MB RAM (2 GB recommended)
Disk Space Minimum 10 GB
Additional space might be necessary if you plan to use the same system as
a Flexible Image Server. The amount of additional space depends on the
number and size of workload images that you intend to store on a given
image server. See “Designating a Flexible Image Server” in your User
Guide.
Database Server One of the following:
Microsoft SQL Server* 2005 Express Edition, included in your
software distribution
Existing local or remote Microsoft SQL Server 2005 database server
Windows Software
Components
Windows Server 2003 systems (all editions):
Microsoft IIS 5.0/6.0 (with ASP.NET)
Microsoft .NET Framework 2.0 SP2 and later. Download a copy from
the Microsoft Download Center (http://www.microsoft.com/
downloads/details.aspx?familyid=5B2C0358-915B-4EB5-9B1D-
10E506DA9D0F).
For more details, see Prerequisites for Windows Server 2003
Systems (page 12).
Windows Server 2008 systems (all editions):
Microsoft .NET Framework 3.5 SP1. Download a copy from the
Microsoft Download Center (http://www.microsoft.com/downloads/
details.aspx?FamilyId=AB99342F-5D1A-413D-8319-
81DA479AB0D7).
Web Server (IIS 7.0)
For more details, see Prerequisites for Windows Server 2008
Systems (page 12)