Novell SENTINEL LOG MANAGER 1.0.0.4 - S Instruction Manual

Novell Sentinel Log Manager 1.0.0.4 Release Notes 1
novdocx (en) 22 June 2009
Novell®
Novell Sentinel Log Manager 1.0.0.4
Release Notes
February 08, 2010
Novell®SentinelTM Log Manager collects data from a wide variety of devices and applications,
including intrusion detection systems, firewalls, operating systems, routers, Web servers, databases,
switches, mainframes, and antivirus event sources. Novell Sentinel Log Manager provides high
event-rate processing, long-term data retention, regional data aggregation, and simple searching and
reporting functionality for a broad range of applications and devices.
Section 1, “What's New in Novell Sentinel Log Manager,” on page 1
Section 2, “System Requirements,” on page 5
Section 3, “Prerequisite,” on page 5
Section 4, “Installation,” on page 5
Section 5, “Issues Fixed,” on page 7
Section 6, “Known Issues,” on page 14
Section 7, “Documentation Conventions,” on page 18
Section 8, “Legal Notices,” on page 18
1 What's New in Novell Sentinel Log Manager
The following sections list the new and enhanced features of Novell Sentinel Log Manager.
Section 1.1, “What’s New in Novell Sentinel Log Manager 1.0.0.4,” on page 1
Section 1.2, “Novell Sentinel Log Manager 1.0 Features,” on page 3
Section 1.3, “New Plug-Ins,” on page 5
1.1 What’s New in Novell Sentinel Log Manager 1.0.0.4
“New Data Collection User Interface” on page 1
“LDAP Authentication” on page 2
“Enhancements to the Search Result User Interface” on page 2
“New User Interface for Actions” on page 2
“Enhancement to the Admin User Interface” on page 2
1.1.1 New Data Collection User Interface
The new and enhanced data collection user interface enables you to perform several new tasks:
Refine all the event sources by using the new Event Sources screen.

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Start and stop the audit and syslog event source server by using the new Event Source Servers
tab.
Set the time zone for event sources.
Search for events that are coming from one or many event sources.
For more information about data collection configuration, see “Configuring Data Collection” in the
Novell Sentinel Log Manager 1.0.0.4 Administration Guide.
1.1.2 LDAP Authentication
Sentinel Log Manager now supports LDAP authentication in addition to the database authentication.
A new Authentication Type option has been added in the user > Add a user window of the Sentinel
Log Manager, which enables you to create user accounts that use LDAP authentication.
For more information about configuring the Sentinel Log Manager server for LDAP authentication,
see “User Administration” in the Novell Sentinel Log Manager 1.0.0.4 Administration Guide.
1.1.3 Enhancements to the Search Result User Interface
The enhanced search result interface enables you to perform several new tasks:
Export search report results.
Send search results to an action.
Download the raw data files for the selected event result's event source by using the get raw
data link.
View new event fields information in the search results.
For example, it displays the Source IP address, Rawdata Record ID, Collector Script, Collector
name, Collector Manager ID, Connector ID, and Event Source ID information for the incoming
events.
View all the event fields information for the event source by using the show all fields link.
For more information about searching events and generating reports, see “Searching” in the Novell
Sentinel Log Manager 1.0.0.4 Administration Guide.
1.1.4 New User Interface for Actions
The new user interface for actions allows you to create multiple action instances that you can also
use while configuring rules. You can also view the number of rules that are associated with an
action.
For more information about configuring rules and actions, see “Configuring Rules” in the Novell
Sentinel Log Manager 1.0.0.4 Administration Guide.
1.1.5 Enhancement to the Admin User Interface
The new admin user interface enables you to assign new permissions for a user:
You can now allow users to view all reports that are stored on the server
Enable Sentinel Log Manager configuration reporting
You can now set a filter for the events a user can view.

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For more information about configuring users, see “User Administration” in the Novell Sentinel Log
Manager 1.0.0.4 Administration Guide.
1.2 Novell Sentinel Log Manager 1.0 Features
“Installation and Deployment” on page 3
“Data Collection” on page 3
“Data Storage and Management” on page 4
“Reporting and Searching” on page 4
“Architecture Options” on page 5
1.2.1 Installation and Deployment
Novell Sentinel Log Manager is easy to install and deploy for data collection, storage, reporting, and
searching of log data. Installation of Novell Sentinel Log Manager includes installation of the
Sentinel Log Manager server, Web server, reporting server, and configuration database.
1.2.2 Data Collection
Novell Sentinel Log Manager can collect and manage data from event sources that generate logs to
syslog, windows event log, files, databases, SNMP, Novell Audit, SDEE, Check Point OPSEC, and
other storage mechanisms and protocols.
Novell Sentinel Log Manager contains enhanced web-based user interface support for Syslog and
Novell Audit connectivity to make it even easier to start collecting logs from event sources. You can
direct all the logs to Sentinel Log Manager.
Messages from recognized data sources are parsed into fields such as target IP address and source
username. Messages from unrecognized data sources are placed intact into a single field for storage,
search, and reporting. All data can be filtered to drop unwanted events.
For a complete list of supported event sources, see “Supported Event Sources” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bhmwq0w.html) in
the Novell Sentinel Log Manager Guide.
Novell Sentinel Log Manager collects data using a wide variety of connection methods:
Syslog Connector automatically accepts and configures syslog data sources that send data over
the standard user datagram protocol (UDP), reliable transmission control protocol (TCP), or
secure transport layer system (TLS).
Audit Connector automatically accepts and configures audit-enabled Novell data sources.
File Connector reads log files.
SNMP Connector receives SNMP traps.
JDBC* Connector reads from database tables.
WMS Connector accesses Windows* event logs on desktops and servers.
SDEE Connector for Cisco* devices.
LEA Connector for Check Point* devices.

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Sentinel Link Connector accepts data from other Novell Sentinel Log Manager servers.
Process Connector accepts data from custom-written processes that output event logs.
You can also purchase an additional license to download connectors for SAP* and mainframe
operating systems.
To get the license, either call 1-800-529-3400 or contact Novell Technical Support (http://
support.novell.com).
For more information about configuring the connectors, see the connector documents at Sentinel
Content Web site (http://support.novell.com/products/sentinel/sentinel61.html).
For more information about data collection configuration, see “Configuring Data Collection” (http:/
/www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
1.2.3 Data Storage and Management
Novell Sentinel Log Manager stores all of the log data in a compressed file format. Data can be
archived locally or on a remotely-mounted CIFS or NFS share. You can set up data retention
policies to configure the system to keep some data for longer time periods and other data for shorter
time periods.
For more information about system requirements, see “System Requirements” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjx8zq7.html) in
the Novell Sentinel Log Manager Guide.
For more information about data storage configuration, see “Configuring Data Storage” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
1.2.4 Reporting and Searching
Novell Sentinel Log Manager can perform full text searches of all the stored event data or perform
focused searches against particular event fields, such as source username. Such searches can be
further refined, saved for future review, filtered, and formatted by applying a report template to the
results.
Sentinel Log Manager has pre-installed reports and also has the ability to upload additional reports.
Reports can be run as per a planned scheduled or for an unplanned requirement.
For more information on list of default reports, see “Sentinel Log Manager Reports” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bl5jfoz.html) in the
Novell Sentinel Log Manager Guide.
Searches and reports can run against both online and archived data.
For more information about searching events and generating reports, see “Searching” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bk76y16.html) and
“Reporting” (http://www.novell.com/documentation/novelllogmanager10/novell_log_manager/
data/bjxdi87.html) respectively in the Novell Sentinel Log Manager Guide.

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1.2.5 Architecture Options
Collector managers for Sentinel Log Manager manage all of the data collection processes and data
parsing. A Collector Manager is included in the Sentinel Log Manager server installation, but you
can also install multiple collector managers throughout your enterprise. Remote collector managers
provide several benefits:
Distributed event parsing and processing to improve system performance.
Co-location with event sources, which allows filtering, encryption, and data compression at the
source. This can provide additional data security and decrease network bandwidth
requirements.
Installation on additional operating systems (for example, installation on Microsoft*
Windows* to enable data collection using the WMI protocol).
File caching, which enables the remote collector manager to cache large amounts of data while
the server is temporarily busy performing archiving or processing a spike in events. This is an
advantage for protocols, such as syslog, that do not natively support event caching.
Sentinel Link can be used to forward event data from one Sentinel Log Manager to another. With a
hierarchical set of Sentinel Log Managers, complete logs can be retained at multiple regional
locations while more important events are forwarded to a single Sentinel Log Manager for
centralized search and reporting.
In addition, Sentinel Link can forward important events to Novell Sentinel, a full Security
Information Event Management (SIEM) system, for advanced correlation, incident remediation, and
injection of high-value contextual information such as server criticality or identity information from
an identity management system.
1.3 New Plug-Ins
A new Generic Forwarder Action 6.1r2 plug-in has been added to send search results to an action
instance.
2 System Requirements
For a detailed information on hardware requirements and supported operating systems, browsers,
and event sources, see “System Requirements” (http://www.novell.com/documentation/
novelllogmanager10/novell_log_manager/data/bjx8zq7.html) in the Novell Sentinel Log Manager
Guide.
3 Prerequisite
The Sentinel Log Manager Hot fix 4 (1.0.0.4) should be installed on top of an existing Sentinel Log
Manager 1.0.0.0 or 1.0.0.1 or 1.0.0.2 or 1.0.0.3 installation.
4 Installation
IMPORTANT: The Sentinel Log Manager Hot fix 4 (1.0.0.4) must be installed on the Sentinel Log
Manager server and all the Collector Managers running on remote machines. This hotfix does not
update the Collector Manager installer script that you can download from the Sentinel Log Manager

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web server. Hence, regardless of whether you have installed a Collector Manager before or after
applying the hotfix on the Sentinel Log Manager server, it is mandatory to apply this hotfix to all the
Collector Managers.
Section 4.1, “On a Sentinel Log Manager Server,” on page 6
Section 4.2, “On a Remote Collector Manager,” on page 6
4.1 On a Sentinel Log Manager Server
To perform a quick and simple installation of Novell Sentinel Log Manager 1.0.0.4 on a Sentinel
Log Manager server:
1Log in to the Sentinel Log Manager as the
novell user.
The
novell user is created during the Sentinel Log Manager installation process and does not
have a password by default. Therefore, you can create a password in order to log in as this user,
or you can su - to this user.
2Download or copy the installer
SENTINEL_LOG_MANAGER_1.0.0.4.zip to a temporary
directory.
3Change to the temporary directory.
4Unzip the install package by using the following command:
unzip SENTINEL_LOG_MANAGER_1.0.0.4.zip
5Change to the unzipped directory.
cd SENTINEL_LOG_MANAGER_1.0.0.4
6(Optional) Stop the Sentinel Log Manager services by using the following command:
Installation_Directory/bin/server.sh stop
7Run the hotfix installer and follow the prompts.
./service_pack.sh
4.2 On a Remote Collector Manager
“Installing on Unix” on page 6
“Installing on Windows” on page 7
4.2.1 Installing on Unix
1Log in to the Sentinel Log Manager as the
root user.
2Download or copy the installer
SENTINEL_LOG_MANAGER_1.0.0.4.zip to a temporary
directory.
3Change to the temporary directory.
4Unzip the install package by using the following command:
unzip SENTINEL_LOG_MANAGER_1.0.0.4.zip
5Change to the unzipped directory.
cd SENTINEL_LOG_MANAGER_1.0.0.4
6(Optional) Stop the Collector Manager by using the following command:
Installation_Directory/bin/sentinel.sh stop

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7Run the hotfix installer and follow the prompts.
./service_pack.sh
4.2.2 Installing on Windows
1Log in to the Sentinel Log Manager as an
Administrator .
2Download or copy the installer
SENTINEL_LOG_MANAGER_1.0.0.4.zip to a temporary
directory.
3Change to the temporary directory.
4Unzip the installer package.
5Change to the unzipped directory.
cd SENTINEL_LOG_MANAGER_1.0.0.4
6(Optional) Stop the Collector Manager by using the following command:
Installation_Directory/bin/sentinel.bat stop
7Go to the installation directory.
8Execute the
service_pack.bat from the command window and follow the prompt.
5 Issues Fixed
Section 5.1, “Issues Fixed in Sentinel Log Manager 1.0.0.4 Release,” on page 7
Section 5.2, “Issues Fixed in Sentinel Log Manager 1.0.0.3 Release,” on page 9
Section 5.3, “Issues Fixed in Sentinel Log Manager 1.0.0.2 Release,” on page 11
Section 5.4, “Issues Fixed in Sentinel Log Manager 1.0.0.1 Release,” on page 11
5.1 Issues Fixed in Sentinel Log Manager 1.0.0.4 Release
This section lists the issues fixed in Novell Sentinel Log Manager 1.0.0.4 Release.
Table 1 Issues fixed in Sentinel Log Manager 1.0.0.4 Release
Issues Fixed Description
551079 Issue: In the report details, if the time range is not set to custom date
range, then the time shown reflect the actual times the report had been
run.
Fixed: After the report is run, the date range is being displayed
appropriately in the report details.
545195 Issue: When there are many event sources in the Operating System
section of syslog server user interface, the browser reports an
unresponsive script error. As a result Sentinel Log Manager user
interface also becomes unusable.
Fixed: A new Data Collection user interface with Sentinel Log Manager
hotfix 4 properly manages the event sources.

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5.1.1 Enhancement
This section lists the enhancements in Novell Sentinel Log Manager 1.0.0.4 Release.
Table 2 Enhancements in Sentinel Log Manager 1.0.0.4 Release
532421 Issue: The e-mails received from Sentinel Log Manager has Novell
Identity Audit Event text in the subject line.
Fixed: The Subject field is now user configurable.
549330 Issue: The Device Event Time field is appearing as searchable field in the
search tips popup.
Fixed: The Device Event Time field is not a searchable field. It is now
deleted from the search tips popup.
523499 Issue: Passwords with both backward and forward slashes and single
quote characters are not accepted while login.
Fixed: Now the passwords with escape characters (\, /, and ‘) are allowed.
499349 Issue: When executing a search from the search toolbar on the upper right
hand corner of the user interface, it would intermittently open a search tab
with the search criteria of a previous search rather than the currently typed
in search.
Fixed: The new search tab now always has the most recently typed in
search criteria.
Issues Fixed Description
553146 Issue: A raw data link is required next to each search result entry that will
take you to the unparsed raw data on the Raw Data Download page. The
event will display the data originated from the event source.
Fixed: A get raw data link is added to each search result. Clicking on this
link opens a Raw Data Download page in a new tab and points to the
appropriate event source.
509882 Issue: An option to export the report results option should be included.
Fixed: Sentinel Log Manager interface now provides you an option to
export the report results.
508992 Issue: An option needs to be provided to know the number of events the
user has scrolled through.
Fixed: The left pane of the search result displays the number of events the
user has scrolled through.
504105 Issue: LDAP authentication option should be added for Sentinel Log
Manager.
Fixed: Sentinel Log Manager now supports the LDAP authentication
option.
Issues Fixed Description

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5.2 Issues Fixed in Sentinel Log Manager 1.0.0.3 Release
This section lists the issues fixed in Novell Sentinel Log Manager 1.0.0.3 Release.
Table 3 Issues fixed in Sentinel Log Manager 1.0.0.3 Release
557632 Issue: The exported results
.csv file should display the important fields
columns at the beginning.
Fixed: Important fields are placed in the beginning of csv report. The fields
are ordered as dt, port, sev, evt, msg, rv42, shn, sip, rv35, sun, rv41, dhn,
dip, rv45, dun, sp, isvcc, dp, tsvcc, ttd, ttn, rv36, and fn followed by other
fields as long as field has valid value.
542187 Issue: Exported search results were unreadable with too many empty
columns, which was causing it to throw some errors while opening in open
office.
Fixed: The empty columns are removed from the search results to make it
more readable and compact.
547204 Issue: Subject was not configurable in the Send an Email action user
interface and all the mails had default subject value.
Fixed: Now you can specify a subject line using the Subject field in the
Send an Email action user interface.
530183 Issue: The number of records value that went into a collector should be
displayed in the Collector status details pane of the Event Source
Management interface.
Fixed: The Total Records Sent and Records Sent in Last Interval fields are
included in the Collector status details pane of the Event Source
Management interface.
495806 Issue: Export search result has the same event count limit as search
refinement (50,000).
Fixed: The 50,000 limit for exporting results has been removed. Now the
user will be prompted to enter the number of results they want to export.
Issues Fixed Description
563948 Issue: A message stating that no events have been found by the search is
displayed even before the search is completed.
Fixed: The
no events found message only appears if no events are
found after the completion of a search.
560580 Issue: Occasional searches run from the search tool bar used the previous
search string instead of the new search string.
Fixed: A new search run from the search tool bar uses the new search
string.
Issues Fixed Description

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5.2.1 Enhancement
Top N type reports are now supported. A Top N type report named All Vendors All Products
Top 10 Report
is installed with this hotfix and is available as a Visualization from the Search Save
As Report dialog as well from the main report list. This report provides an easy way to view a
dashboard of the most frequent activity being monitored by Sentinel Log Manager.
556411 Issue: Squashfs indexes that were mounted by a previous running
instance of the server are not cleaned up when the server starts, resulting
is failed searches.
Fixed: The server now detects if old mounts need to be cleaned up and
cleans them up allowing searches to complete normally.
552519 Issue: The softwarekey.sh script was not included in the install, making it
difficult to reset the license key with the server turned off.
Fixed: The softwarekey.sh script is now included.
549582 Issue: An event is not searchable by its original timestamp if it arrives
more than a day late.
Fixed: The event is searchable by its original timestamp no matter how
late it arrives.
546324 Issue: A rule or data retention policy configured with a filter that is just a full
text search (i.e., no field such as
sev:5 is specified) results in an error on
the server that prevents any users from logging into the Web interface or
ESM user interface.
Fixed: The bug is fixed so that all valid filters are now accepted and
evaluated properly. Filter validation is also done before allowing a user to
save a filter to prevent an invalid filter from being saved that would cause
logins to fail.
545837 Issue: The Event Source Management (ESM) user interface is not able to
read the maxclausecount property in the
SentinelPreferences.properties file.
Fixed: The Event Source Management (ESM) user interface works fine
with a high number (>=~1000) event sources and does not log any
max
clause count exceeded
exceptions.
545197 Issue: When many event sources are configured (for example, 2000+), the
Event Source Management (ESM) user interface consumes lot of memory
on webstart (for example, 1GB) and also becomes unusable.
Fixed: The ESM user interface now works fine if there are many event
sources are configured.
527007 Issue: To turn on or off the data logging for all of the operating system
event sources and all of the Application collectors, a Data logging (All) On
and Off option is required for the APPLICATIONS and OS tables under the
Collection > Syslog Server tab.
Fixed: To turn on or off the data logging for all of the operating system
event sources and all of the Application collectors, a Data logging (All) On
and Off option is provided for the APPLICATIONS and OS tables under
the Collection > Syslog Server tab.
Issues Fixed Description

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5.3 Issues Fixed in Sentinel Log Manager 1.0.0.2 Release
This section lists the issues fixed in Novell Sentinel Log Manager 1.0.0.2 Release.
Table 4 Issues fixed in Sentinel Log Manager 1.0.0.2 Release
5.4 Issues Fixed in Sentinel Log Manager 1.0.0.1 Release
This section lists the issues fixed in Novell Sentinel Log Manager 1.0.0.1 Release.
Issues Fixed Description
537273 Issue: Non-admin user is able to log in to the Event Source Management
interface by using a cached ESM jnlp file.
Fixed: Only authorized admin user can log in to the Event Source
Management interface.
536377 Issue: Lucene indexes are not being committed on a timely basis.
Fixed: Lucene indexes are now being committed on a timely basis - once a
minute.
535736 Issue: The Rule user interface does not perform the filter validation.
Fixed: The specified filter value is validated by the Rule user interface.
536589 Issue: IndexedLogComponent can get stuck on deactivate when shutting
down under heavy load (high EPS).
Fixed: IndexedLogComponent will now shutdown gracefully under heavy
load.
540119 Issue: When the Sentinel Log Manager Server runs for many days (for
example, 25-40 days), it stores huge amount of EPS data, which is
generated over time. This eps information is transferred to the tomcat
server in a verbose format so it consumes a lot of memory and also while
parsing the eps data it causes out of memory at the tomcat server.
Fixed: The eps data information will now be transferred in a more compact
format from the Sentinel Log manager server to the Tomcat server.
541858 Issue: A few events that are generated on a remote Collector Manager do
not get displayed on the Sentinel Log Manager server.
Fixed: All the events that are generated on a remote Collector Manager
will be displayed on the Sentinel Log Manager server as expected.
543029 Issue: When one Sentinel Log Manager is configured with multiple
Collector Managers. On changing a Collector for an event source under
the Collection > Syslog Server tab, the Collector and the event source gets
assigned to the wrong Collector Manager.
Fixed: On changing a Collector for an event source under the Collection >
Syslog Server tab, the Collector and the event source will be assigned to
their respective Collector Manager.

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Table 5 Issues fixed in Sentinel Log Manager 1.0.0.1 Release
Issues Fixed Description
527031 Issue: If the browser and the server are running in different time zones, the
dates in the search results are not displaying correctly.
Fixed: The dates in the search results are now displayed in the local
timezone of the browser, regardless of which timezone the server is
running in.
527006 Issue: The values in all of the drop down boxes in the raw data download
page should be sorted alphabetically.
Fixed: The values in the drop-down box appears in the alphabetical order.
526143 Issue: The communication links between the Sentinel Log Manager server
and either Tomcat or Collector Managers do not always recover when the
link is dropped temporarily. The link may get dropped temporarily due to
network outage, system load, or a variety of other reasons. If this occurs to
the link with Tomcat, the Web Server becomes unresponsive. If this occurs
to the link with Collector Managers, data from the Collector Managers no
longer flows to the Sentinel Log Manager, although the data is cached on
the Collector Manager file system.
Fixed: The communication links between the Sentinel Log Manager server
and either Tomcat or Collector Managers recovers even when the link is
dropped temporarily.
526119 Issue: Online data storage graphs are not displayed when the nfs archive
location is unshared.
Fixed: The Online data storage graphs are being displayed even if the
archive location is not accessible.
524994 Issue: In Internet Explorer 8 browser, an error message is displayed on
entering a search criteria and hitting enter instead of clicking on Search
button.
Fixed: The search results appear as expected.
525099 Issue: Sentinel Log Manager does not need to listen on port 1099.
Fixed: Sentinel Log Manager does not listen on port 1099.
525075 Issue: On the Firefox browser if you log in to Sentinel Log Manager with
the Administrator or Report Administrator credentials, perform a self edit
and save the user details twice, then by default it takes the Auditor
permission.
Fixed: On performing a self edit of the Administrator or Report
Administrator user accounts, the settings will not change to Auditor
permission.
524606 Issue: The scheduled report is getting deleted when it is edited and invalid
start time is entered.
Fixed: After editing the scheduled report and giving invalid start time, the
scheduled report will not get deleted.

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524453 Issue: The Data Archive user interface always reports the following error
when setting the archive location, even if the save succeeded:
Failed Data Archive Configuration Save.
Archive could not be configured, as archive was already configured.
Fixed: No error message is displayed when archive location is set
successfully.
523873 Issue: If archiving is configured to use NFS and the connection to the NFS
server is lost, the archiving process will stop working and the storage
graphs on the user interface will not be displayed.
Fixed: The issue has partially been fixed in the code. However, the other
half of it needs to be fixed manually. Since the hotfix contains code to
automatically set the NFS mount options automatically to the correct
value, remove the
-Dnovell.sentinel.mount.options property
from the server.conf and restart the Sentinel Log Manager service to
correct the problem. The code will automatically use the NFS mount
options
soft,proto=tcp,timeo=60,retrans=1 .
To restart the Sentinel Log Manager service, execute the following
command:
<Installation_Directory>/bin/server.sh restart
522907 Issue: On deleting a data retention policy an unnecessary exception is
logged if the policy has events that match the specified filter criteria. The
exception should not be logged because no real error actually occurred.
Fixed: The exception is no longer logged.
509112 Issue: On performing a search that returns more than 50,000 results. the
event fields that were selected (by default) in the Select Event Fields
window are not displayed in the user interface on scrolling through the
search results.
Fixed: All the events fields are being displayed.
529773 Issue: Event router server is not executing an action to send events from
remote Collector Managers to the Sentinel Machine.
Fixed: Event router server is now able to send events to the Sentinel
machine from the remote collector manager.
528049 Issue: On the data collection page, the data logging on/off buttons are not
working for the Syslog server event sources.
Fixed: The data logging on/off buttons now correctly turn the event source
on/off and reflect the proper current state of the event source.
524998 Issue: On the Internet Explorer 8 browser, the scroll bar to view the license
is disabled.
Fixed: The license key can be viewed by using the scroll bar.
Issues Fixed Description

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6 Known Issues
Section 6.1, “Known Issues in Sentinel Log Manager 1.0,” on page 14
Section 6.2, “Known Issues in Sentinel Plug-ins,” on page 17
6.1 Known Issues in Sentinel Log Manager 1.0
This section lists the known issues in Novell Sentinel Log Manager 1.0 Release.
Table 6 Known Issues in Sentinel Log Manager 1.0 Release
527023 Issue: An exception log message appears when archiving is disabled.
Fixed: The exception message has been changed to an INFO level log
message
Archive location is not configured when archiving is
disabled.
527306 Issue: server.sh script is not automatically correcting the permissions of
the postgresql data directory before startup.
Fixed: server.sh script automatically corrects the permissions of the
data
folder. The permissions of data folder reverts back to the old permissions.
532219 Issue: In some cases, an Out of Memory occurs in the Tomcat server
related to the Data Collector Events Per Second chart.
Fixed: The out of memory issue conditions has been fixed when
generating this chart.
501503 Issue: The
start_tomcat.sh script selects the wrong IP if there are
multiple interfaces returned by /sbin/ifconfig .
Fixed: The script now excludes ipv6 addresses from its search for the best
address to use and, therefore, does a better job at choosing the right IP
address.
Issue Number Description
523007 Issue: Export Result and Save as Report links are not visible after
performing search operation using custom option in search result page.
Workaround: To view all the links, set the screen resolution to 1280 x
1024.
503808 Issue: The Event Source Management (ESM) application fails to launch in
the first attempt when it is installed on a server where it has never been
installed before.
Workaround: Re-launch the application.
524575 On Microsoft Internet Explorer* 8, all javascript pop-up windows display
error when French (fr) or Italian (it) or Spanish (es) languages are selected
on login page.
Workaround: Use the Firefox 3 web browser instead.
Issues Fixed Description

Novell Sentinel Log Manager 1.0.0.4 Release Notes 15
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510824 Issue: After clicking the details++ link for the individual search results, the
all details++ and all details-- link does not work as intended.
Workaround: Avoid using the all details link until this issue is fixed.
524473 Issue: The prompt for using the 90 day evaluation license is not localized
in non-English versions of the product.
521942 Issue: If many reports are run within a sort period of time (for example, 40-
50 reports within 5-10 minutes), you may experience the following error:
java.lang.OutOfMemoryError: PermGen space
Workaround: This is a temporary error due to the number of reports being
run. Try running the report again later.
Issue Number Description

16 Novell Sentinel Log Manager 1.0.0.4 Release Notes
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525753 Issue: If the command hostname -f did not return a valid hostname
during Sentinel Log Manager installation, the user is unable to accept a
certificate when Collector Manager is installed.
Workaround: To avoid the issue, before installing the Log Manager server,
test the hostname -f command to make sure it returns a valid
hostname. This needs to be tested on the Log Manager server machine,
not the machine where the Collector Manager is going to be installed.
If you get stuck in a loop during the Collector Manager install, the
workaround is the following:
1. There is no need to exit the Collector Manager install. Instead,
perform the following steps while the Collector Manager install
remains at the user/password prompt.
2. Log in to the Log Manager server as the
novell user.
3. Run the following command:
server.sh stop
4. Specify the command to change directory: cd /opt/novell/
sentinel_log_mgr_1.0_x86-64/config
5. hostname -f (make sure a valid hostname is returned - if not, fix
hostname)
NOTE: All passwords must remain set to password in the following
commands.
 ../jre/bin/keytool -delete -alias broker -
keystore .activemqkeystore.jks -storepass
password
 ../jre/bin/keytool -genkey -alias broker -
keyalg RSA -keystore .activemqkeystore.jks -
storepass password -keypass password -dname
"CN=`hostname -f`, O=broker"
 ../jre/bin/keytool -list -keystore
.activemqkeystore.jks -v -storepass password
 ../jre/bin/keytool -export -alias broker -
keystore .activemqkeystore.jks -storepass
password -file .activemq.cer
 ../jre/bin/keytool -delete -alias broker -
keystore .activemqclientkeystore.jks -
storepass password
 ../jre/bin/keytool -import -noprompt -alias
broker -keystore .activemqclientkeystore.jks -
storepass password -file .activemq.cer
6. Run the following command:
server.sh start
7. Return to the Collector Manager install and enter the user/pass/
accept cert. You should see a valid issuer name and the acceptance
of the certificate should proceed normally.
Issue Number Description

Novell Sentinel Log Manager 1.0.0.4 Release Notes 17
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6.2 Known Issues in Sentinel Plug-ins
The collectors supporting the following event sources that are bundled with Sentinel Log Manager
have known issues. These issues are fixed in the latest version of the collectors available on the
Sentinel 6.1 Content Web site (http://support.novell.com/products/sentinel/sentinel61.html).
Novell Access Manager 3.1
Novell Identity Manager 3.6.1
Novell Netware 6.5
Novell Modular Authentication Services 3.3
Novell Open Enterprise Server 2.0.2
Novell SUSE®Linux Enterprise Server
Novell eDirectoryTM 8.8.3 with the eDirectory instrumentation patch found on the Novell
Support Web Site (http://download.novell.com/Download?buildid=RH_B5b3M6EQ~)
Novell iManager 2.7
McAfee* VirusScan* Enterprise (8.0i, 8.5i, and 8.7i)
The following table lists known issues that still exist in other Sentinel Plug-ins:
Table 7 Known Issues in Sentinel Plug-ins
Issue Number Description
524664 Issue: Queue full condition might cause unpredictable behavior.
If a queue size limit is set for the Integrator, and the queue is full, and the
Integrator configuration specifies that the oldest messages are to be
dropped, it is possible that the thread which attempts to drop the oldest
message has a conflict with the thread that is reading data from the queue
to send it over the wire. One or both threads might incorrectly modify the
queue read pointer, or other unexpected behaviors may occur such as
exceptions, etc.
Workaround: Do not specify a queue limit.
or
Specify that the newest message should be dropped instead of the oldest.
522544 Issue: Collector stops requesting data from the Database Connector if the
event source is restarted but the collector is not also restart.
Workaround: Stop the collector, then start the event source. Starting the
event source causes the collector to start.
504507 Issue: When configuring a File event source, the browse button does not
work properly when running the Event Source Management Interface on
some operating systems (for example, Windows XP).
Workaround: Type in the file or directory path in the text field.

18 Novell Sentinel Log Manager 1.0.0.4 Release Notes
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7 Documentation Conventions
In this documentation, a greater-than symbol (>) is used to separate actions within a step and items
in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party
trademark
8 Legal Notices
Novell, Inc. makes no representations or warranties with respect to the contents or use of this
documentation, and specifically disclaims any express or implied warranties of merchantability or
fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication
and to make changes to its content, at any time, without obligation to notify any person or entity of
such revisions or changes.
524671 Issue: Integrators threads are not started when server starts.
Currently, the Sentinel Link Integrator is not initialized and started until
they receive their first event from an action. This is because it may have
events stored in its queue that should be forwarded. When the Integrator
starts, a background thread is also started to process this.
Workaround: If Integrator is not sending events, either because no events
are happening or events are being filtered by rules, you must generate a
fake event that does not get filtered in order to get your Integrator started.
To determine if the Integrator thread is started, search for a message in
the log that indicates that the Integrator has started. It will be logged by the
StoreAndForward logger
(esecurity.ccs.comp.Integrator.slink.StoreAndForward), and will have a
message similar to the following:
Thread processing messages from store and forward queue
starting up
.
or
SentinelLinkStoreAndForward thread starting up .
NOTE: The actual message might change, so search for messages
logged by the StoreAndForward logger.
526364 Issue: Some connector documentation has the wrong version of the
connector stated in the documentation. For example, the documentation
may say 6r5 when the version of the connector is really 6r6.
Workaround: This is a typo. To determine the correct version of the
connector, open the Event Source Manager Interface, select the
connector from the list of connectors on the left hand side of the interface,
and click the info button.
Issue Number Description

Novell Sentinel Log Manager 1.0.0.4 Release Notes 19
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Further, Novell, Inc. makes no representations or warranties with respect to any software, and
specifically disclaims any express or implied warranties of merchantability or fitness for any
particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of
Novell software, at any time, without any obligation to notify any person or entity of such changes.
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