Novus NVR-5304POE User manual

u s e r ’s m a n u a l
NVR-5304POE

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
2
IMPORTANT SAFEGUARDS AND WARNINGS
EMC (2004/108/EC) and LVD (2006/95/EC ) Directives
CE Marking
Our products are manufactured to comply with requirements of following directives and national
regulations implementing the directives:
 Electromagnetic compatibility EMC 2004/108/EC.
 Low voltage LVD 2006/95/EC with further amendment. The Directive applies to electrical
equipment designed for use with a voltage rating of between 50VAC and 1000VAC as well
as 75VDC and 1500VDC.
WEEE Directive 2002/96/EC
Information on Disposal for Users of Waste Electrical and Electronic Equipment
This appliance is marked according to the European Directive on Waste Electrical and
Electronic Equipment (2002/96/EC) and further amendments. By ensuring this product is
disposed of correctly, you will help to prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste handling of this product.
The symbol on the product, or the documents accompanying the product, indicates that this
appliance may not be treated as household waste. It shall be handed over to the applicable collection
point for the waste electrical and electronic equipment for recycling purpose. For more information
about recycling of this product, please contact your local authorities, your household waste disposal
service or the shop where you purchased the product.
RoHS Directive 2002/95/EC
Concerning for human health protection and friendly environment, we assure that our
products falling under RoHS Directive regulations, regarding the restriction of the use of
hazardous substances in electrical and electronic equipment, were designed and
manufactured in compliance with mentioned regulation. Simultaneously, we claim that our
products were tested and do not contain hazardous substances exceeding limits which could have
negative impact on human health or natural environment.
Information
The device, as a part of professional CCTV system used for surveillance and control, is not designed for
self installation in households by individuals without technical knowledge.
The manufacturer is not responsible for defects and damages resulted from improper or inconsistent
with user’s manual installation of the device in the system.
ATTENTION!
PRIOR TO UNDERTAKING ANY ACTION THAT IS NOT PROVISIONED FOR THE GIVEN PRODUCT IN ITS
USER’S MANUAL AND OTHER DOCUMENTS DELIVERED WITH THE PRODUCT, OR THAT ARISES FROM
THE NORMAL APPLICATION OF THE PRODUCT, ITS MANUFACTURER MUST BE CONTACTED OR THE
RESPONSIBILITY OF THE MANUFACTURER FOR THE RESULTS OF SUCH AN ACTION SHELL BE
EXCLUDED.

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
3
IMPORTANT SAFEGUARDS AND WARNINGS
1. Prior to undertaking any action please consult the following manual and read all the safety and
operating instructions before starting the device.
2. Please keep this manual for the lifespan of the device in case referring to the contents of this
manual is necessary;
3. All the safety precautions referred to in this manual should be strictly followed, as they have a
direct influence on user’s safety and durability and reliability of the device;
4. All actions conducted by the servicemen and users must be accomplished in accordance with the
user’s manual;
5. The device should be disconnected from power sources during maintenance procedures;
6. Usage of additional devices and components neither provided nor recommended by the producer
is forbidden;
7. You are not allowed to use the device in high humidity environment (i.e. close to swimming pools,
bath tubs, damp basements);
8. Mounting the device in places where proper ventilation cannot be provided (e. g. closed lockers
etc.) is not recommended since it may lead to heat build-up and damaging the device itself as a
consequence;
9. Mounting the device on unstable surface or using not recommended mounts is forbidden.
Improperly mounted device may cause a fatal accident or may be seriously damaged itself. The
device must be mounted by qualified personnel with proper authorization, in accordance with this
user’s manual.
10. Device should be supplied only from a power sources whose parameters are in accordance with
those specified by the producer in the devices technical datasheet. Therefore, it is forbidden to
supply the devices from a power sources with unknown parameters, unstable or not meeting
producer’s requirements;
11. You cannot allow any metal objects get inside the recorder. It might cause serious damage. If a
metal object gets inside the device contact the authorised Novus service immediately.
12. The manufacturer does not bear responsibility for damage or loss of data stored on HDDs or other
media occurred during the usage of the product.
Due to the product being constantly enhanced and optimized, certain parameters and functions
described in the manual in question may change without further notice.
We strongly suggest visiting the www.novuscctv.com website in order to access the newest manual .
Technical changes reserved without prior notice and printing errors possible.

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
4
TABLE OF CONTENTS
TABLE OF CONTEST.............................................................................................4
1. FOREWORD INFORMATION..........................................................................6
1.1. Network recorder’s technical data ..................................................................6
1.2. Main characteristic..........................................................................................7
1.3. Package contents.............................................................................................7
2. STARTING THE DEVICE..................................................................................8
2.1. Electrical connection and other rear panel elements. .....................................8
2.2. HDD mounting...............................................................................................8
2.3. Power connection.. .......................................................................................10
2.4. Connecting monitor......................................................................................11
2.5. Camera and Network wiring.........................................................................11
2.6. Peripheral device connection........................................................................12
3. OPERATING NVR.............................................................................................12
3.1. Front panel description.................................................................................12
3.2. Controlling via USB mouse..........................................................................12
3.3. System operation ..........................................................................................13
3.4. Startup configuration....................................................................................15
4. NVR MENU.........................................................................................................19
4.1. Live monitoring............................................................................................19
4.2. Searching and playing recorded video..........................................................21
4.3. Backup .........................................................................................................22
4.4. PTZ...............................................................................................................23
4.5. Alarm............................................................................................................23
4.6. Capture..........................................................................................................24
4.7. File manager .................................................................................................24
5. NVR CONFIGURATION ..................................................................................25
5.1. Device............................................................................................................25
5.1.1. Device info............................................................................................25
5.1.2. Device version ......................................................................................26
5.1.3. PTZ setting............................................................................................26
5.1.4. DST setting ...........................................................................................27
5.2. Channel..........................................................................................................27
5.2.1. Display setting................................................................................27
5.2.2. Video parameters............................................................................28
5.2.3. Schedule recording ........................................................................29
5.2.4. Motion ............................................................................................30
5.2.5. Video lost........................................................................................31
5.2.6. Tampering alarm ............................................................................32
5.2.7. Video mask.....................................................................................33

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
5
TABLE OF CONTENTS
5.3. Network......................................................................................................... 34
5.3.1. Network setting.............................................................................. 34
5.3.2. DDNS setting................................................................................. 35
5.3.3. NTP setting .................................................................................... 36
5.3.4. E-mail setting................................................................................. 37
5.3.5. Management platform.................................................................... 37
5.4. Alarm ............................................................................................................ 38
5.4.1. Alarm input.................................................................................... 38
5.4.2. Alarm output.................................................................................. 39
5.4.3. Exception ...................................................................................... 40
5.5. Account......................................................................................................... 41
5.5.1. Account setting .............................................................................. 41
5.5.2. User online..................................................................................... 43
5.6. System........................................................................................................... 44
5.6.1. Device log...................................................................................... 44
5.6.2. Stream info..................................................................................... 44
5.6.3. HDD setting ................................................................................... 45
5.6.4. Update............................................................................................ 45
5.6.5. Auto reboot .................................................................................... 46
5.6.6. Recovery configuration.................................................................. 47
5.7. Record........................................................................................................... 48
5.8. Display setting............................................................................................... 48
5.9. Image setting................................................................................................. 50
5.10. IP channel setting........................................................................................ 51
5.10.1. Manual ......................................................................................... 51
5.10.2. Synchronization time ................................................................... 54
5.10.3. Manual synchronization............................................................... 54
5.10.4. Changing channel sequence......................................................... 54
6. NETWORK OPERATIONS UTILIZING WEB BROSWER ....................... 55
6.1. Recommended PC specification for web browser connections.................... 55
6.2. Establishing a connection.............................................................................. 55
6.3. Configuration of remote access..................................................................... 57
6.4. Live monitoring interface.............................................................................. 58
6.5. Searching and playing recorded video.......................................................... 60
6.6. Backup ......................................................................................................... 61
6.7. System setup ................................................................................................ 61

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
6
FOREWORD INFORMATION
1. FOREWORD INFORMATION
1.1. Network recorder’s technical data
* Function capability depends on used communication protocol, for details please check full user manual.
** Available with using dual streaming mode
NVR-5304POE
VIDEO / AUDIO
Network Camera up to 4 channel in resolution 1920x1080(video + audio)
Camera/Protocol suport NOVUS, ONVIF, RTSP
Monitor Output Main (split screen, full screen, sequence):
1 x HDMI, 1 x VGA,
Audio Output 1 x Line out
Dualstreaming support Yes*
RECORDING
Compression H.264, MJPEG
Resolution Up to 1920 x 1080
Speed Up to 120 fps (4 x 30fps for 1920 x 1080 and lower)
Streams Size Up to 20Mb/s for the system
Recording Mode Time-lapse, Event (Alarm, Motion detection), manual
Schedule Individual settings for: each day, each hour, each camera, possibility of combining individual recording modes
Prealarm/postalarm 0 s - 30 s/5 s - 600 s
DISPLAY
Resolution Up to 1920 x 1080
Speed Up to 120 fps (4 x 30fps)**
PLAYBACK
Speed Up to 120 fps (4 x 30fps for 1280 x 960 and lower)
Up to 30 fps (1 x 30fps for 1920 x 1080)
Recorded Data Search By date/time
BACKUP
Methods USB port (HDD or Flash memory), network
File Format AVI
STORAGE
Internal HDD Installing 1 HDD 3,5” SATA
Total Capacity 4 TB
ALARM
Camera Input/Output Support camera’s alarm input*
Motion Detection Support camera’s motion detection*
System Reaction to Alarm Events Buzzer, E-mail with attachment, output activation, screen message, recording activation, PTZ function
NETWORK
Network Interface 1 x Ethernet - RJ-45 socket, 10/100 Mbit/s + 4 x Ethernet - RJ-45 socket, 10/100/ Mbit with IEEE 802.3 af PoE
Network Protocols Support ONVIF (2.2/Profile S), RTSP, HTTP, TCP/IP, IPv4, UPNP, UDP, SMTP, NTP, DHCP, DNS, DDNS, FTP
PC Software Internet Explorer
Smartphone Software MEye, MEyePro (for iPhone, Android)
Number of Connections/Bandwidth Up to 4 connections / up to 20Mb/s for the system
PTZ
Functions Pan, tilt, zoom, preset *
AUXILIARY INTERFACES
USB 2 x USB 2.0
OPERATING SYSTEM
Operating mode triplex
OSD Polish, English and others
Control PC mouse (in-set included), network
System Diagnostic Automatic control of HDDs, network, network cameras lost
Security Password protections, IP filtering, MAC filtering
INSTALLATION PARAMETERS
Dimensions (mm) 260 (W) x 45 (H) x 235 (L)
Weight 1 kg (without HDD)
Power Supply 48 VDC (100~240VAC/48VDC PSU In-set included)
Power Consumption 96 W (with 1 HDD + 4 PoE cameras)
Operating Temperature 0 °C ~ 50°C

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
7
FOREWORD INFORMATION
1.2. Main characteristics
NVR-5304POE
 Up to 4 video and audio channels for network cameras
 Support ONVIF and RTSP protocol
 Recording speed up to 120 fps for 1920 x 1080
 Supported resolution up to 1920 x 1080
 Monitor output: HDMI, VGA,
 Support 1 HDDs 3,5” inside
WARNING!
ONVIF protocol support was verified with IP cameras based on ONVIF ver. 2.2 and compatible
with the "PROFILE S".
Implementation of the ONVIF protocol by different manufacturers may vary by some functions,
which can make them work improperly or not in accordance with expectation. AAT HOLDING
Company is not responsible for incompatibility problems resulting from cameras of other brands
than NOVUS, which are using ONVIF protocol. If you are using ONVIF protocol cameras other
than NOVUS brand it is recommended to test for each time whether required functions work
correctly.
1.3. Package contents
Unpack the device carefully. After unpacking, please ensure that package contains the following items:
 Network Video Recorder: NVR-5304POE
 Power supply 48VDC with cord
 USB Mouse
 Accessory bag with screw
 User’s manual (short)
 CD with a full version of user’s manual and software tools and software
If any of the elements has been damaged during transport, pack all the elements back into the original
packaging and contact your supplier.

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
8
STARTING THE DEVICE
2. STARTING THE DEVICE
2.1 Electrical connection and other rear panel elements.
1. AOUT: Port for connecting local speaker with pre-amplifier.
2. AIN/SPEAK: Audio mono inputs for connecting microphones*.
3. 1080P (HDMI): Main monitor connectors, use the HDMI cable to connect monitor.
4. VGA: Main monitor connectors, use the D-SUB VGA cable to connect monitor.
5. USB: 2 x USB 2.0 ports for external Flash memory, mouse connection and other
USB compatible devices.
6. LAN: RJ-45 connector port for connecting to the local network and interne
7. PoE : 4 x RJ-45 connections ports with PoE support
8. POWER SW: NVR power switch, plug the power cord and turn this switch on.
9. DC 48V: 48 VDC PoE power supply socket
* for future usage
Note:
Back panels bottom USB port is shared with USB port at front panel (it is the same port), so you
cannot use both ports at the same time.
2.2 HDD mounting
Novus NVR support 1 internal SATA HDD.
WARNING!
In order to find information regarding the compatible models of HDDs and their maximum
capacities, please contact Novus distributor or check the information presented at
www.novuscctv.com. AAT HOLDING Company is not responsible for any problems resulting
from using not recommended hard drives.
The list of compatible HDDs contains all the HDDs that can be used with a given DVR including
HDDs designed for office use - so called desktop disks. However, due to the fact that reliability of
the recording process and data safety are paramount factors of any CCTV system, we strongly
advise to use HDDs designed for continuous (24/7) operation.
You need to format disks to if they were used in a different device. All data saved on HDD prior
to format will be lost .
4 2 8 6 7
3 5
9
10

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
9
STARTING THE DEVICE
In order to mount HDD, please unscrew two screws on the NVR back side as depicted below and
remove top cover
Move cable tapes to the top, insert HDD under the cable and place HDD in dedicated place.
Move NVR to the side holding HDD by hand, and screw it tightly. Then connect the power cable and
data cable to the disk

NVR-5304POE User’s manual ver.1.1
All rights reserved © AAT Holding sp. z o.o.
10
STARTING THE DEVICE
Install the top cover on the NVR and screw it back.
2.3. Connecting power adapter.
Please connect provided DC 48V adaptor in the rear power port of the NVR like depicted below.
To start the unit turn on the power switch on back panel. Initialization lasts for approximately 60
seconds. During this time executing any device functions and pressing any buttons is prohibited. To
shut down the device please use the menu.
CAUTION:
Make connection when the power is not applied.
Do not place the power cord under the carpet or rug. The power cord is usually earth-grounded.
However, even if it's not earth-grounded, never modify it on your own for earth-grounding.
Make sure that power adapter is placed near of NVR and secured from accidental disconnection.
CAUTION:
If the device was brought from a location with lower temperature, please wait until it reaches the
temperature of location it is currently in. Turning the device on immediately after bringing it
from a location with lower ambient temperature is forbidden, as the condensing water vapour
may cause short-circuits and damage the device as a result.
48 V DC ADAPTER
POWER SWITCH