NUKI Bridge User manual

NUKI Bridge setup
1. Insert the Nuki Bridge into a power socket near your Smart Lock (max. 5 meters distance).
The Nuki Bridge is then automatically in maintenance mode and ready to be set up with the
Nuki app.
2. Open the menu in the Nuki app (top left) and choose “Manage Bridge” to search for your
Bridge in maintenance mode. During the Bridge setup you can configure the settings of your
Wi-Fi and the developer mode (API).
Note: To use the API you have to enable the developer mode.

Pairing a Bridge with a Smart Lock
You can upgrade your Smart Lock with a Nuki Bridge to connect it with the Internet and
control it from afar.
One Nuki Bridge can be paired with several Smart Locks. It is important that every Smart
Lock is within Bluetooth range of the Bridge and that there is a good connection between the
devices.
A) Pairing via Nuki app
Open the menu in the Nuki app (top left) and choose “Manage Bridge” to search for your
Bridge in maintenance mode. Then you can pair the desired Smart Lock with the Bridge
comfortably via the Nuki App.
B) Pairing without Nuki app
You can also connect a Smart Lock and a Bridge without using the Nuki app (after successfull
initial Bridge setup). To pair the Bridge with your Smart Lock, press and hold the button on
both your Smart Lock and your Bridge for 5 seconds to connect them with each other. The
devices are in pairing mode when the lights are permanently glowing. The pairing is
complete when the Smart Lock and the Bridge stop glowing and the Bridge LED is flashing
for 3 seconds afterwards.
Troubleshooting
Open the menu in the Nuki app (top left) and choose “Manage Bridge” to search for your
Bridge in maintenance mode. Then you can check if your Smart Lock is connected with the
Bridge. If necessary, you can disconnect the Smart Lock from the Bridge and reconnect it.
If the pairing between Smart Lock and Bridge did not work, the devices automatically leave
the pairing mode after 60 seconds. If the Bridge LED is not flashing for 3 seconds after the
pairing, the pairing was not successful. Please try it again and make sure that the Bridge is
inserted into a power socket within max. 5 meters distance to the Smart Lock. In case of a
wider distance the Bluetooth connection might not work.

To pair your Smart Lock with your Bridge, the “Bluetooth pairing” option of your Smart
Lock has to be enabled. To check this setting, tap on the desired Smart Lock in the Nuki app
and enter the lock settings. Then go to “Manage Smart Lock” and enable the option
“Bluetooth pairing” to allow pairing with new devices.
After pairing the Smart Lock with the Bridge it may take a few minutes until the Smart Lock
recognizes that it is connected to a Bridge now. To test whether the pairing has worked, wait a
few minutes and send a locking command to your Smart Lock with the Nuki app (in
Bluetooth reach). Then disable Bluetooth on your smartphone and send a locking command
again. This time the locking command should be forwarded to the Smart Lock via Bridge. If
the Smart Lock performs the locking action, the pairing was successful and you can now
control your Smart Lock from afar.
If after a few minutes still no locking commands can be send to your Smart Lock via Bridge,
close the Nuki app and open it again to force a status update. If that does not help, check the
connection status of your Smart Lock with the Nuki app. To check the connection status of
your Smart Lock, tap on the desired Smart Lock in the Nuki app and enter the lock settings.
Then go to “Connection status”. If there is no Bridge connection displayed, the pairing of
your Smart Lock and the Bridge did not work. Try to pair your Smart Lock with your Bridge
again.