Nuova Simonelli Joy basic User manual

13
Versione
POTENZA
TERMICA
PESO
LORDO
PESO
NETTO CAP. CALDAIA
430
C*
400
B*
300
A*
370
C*
330
B*
230
A*
9 Kg
Joy basic
11Kg 500 W –
DIMENSIONI IMBALLO (mm)DIMENSIONI MACCHINA(mm)
430400300370330230
9 Kg
Joy electronic
11 Kg 500 W – 430400300370330230
12 Kg
Joy plus
14 Kg 1500 W 0.4
Congratulations, you have chosen a truly spectacular machine.
Read the user's manual carefully and follow the instructions given
for "preparing" your Joy professional. You will realize how easy it is
to have superb coffee and creamy cappuccinos. In time you will
also come to realize how little maintenance is needed.
One thing is certain, Joy will be the "star" of your bar.
Nuova Simonelli s.r.l.
The international mark of approvement certifies that all our machines have undergone severe tests and
inspections. (International certification attests to the thorough testing and calibration of these machines).
*A: larghezza frontale - B: profondità laterale - C: altezza totale con piedini

14
INDICE
LETTERA ALLA CONSEGNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 1
INFORMAZIONI INTRODUTTIVE E CARATTERISTICHE TECNICHE . . . . . . . . . . . . .pag. 1
NOTE GENERALI ALLA CONSEGNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 3
PRESCRIZIONI DI SICUREZZA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 3
TRASPORTO E MOVIMENTAZIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 5
PANNELLO COMANDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 6
INSTALLAZIONE
■preparare la macchina: messa a punto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 8
AVVIAMENTO
■come fare il caffè . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 9
■come erogare acqua calda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 9
■come erogare il vapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 9
■opzione smart card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 9
■visualizzazione / programmazione temperatura caffè (electronic) . . . . . . . . .pag.10
■visualizzazione / programmazione temperatura caffè (plus) . . . . . . . . . . . . . . . .pag.10
ARRESTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 11
PULIZIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 11
MANUTENZIONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag. 11
ANOMALIE E RIMEDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag.12
SCHEMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pag.00

15
check that the line cables
have adequate section to
handle the power absor-
bed by the unit.
Never use adapters, multi-
ple jacks or extension
cords. When such items
prove absolutely necessary, call in a qualified electri-
cian.
The machine must be installed in com-
pliance with the local health standards in force for
plumbing systems. Therefore, contact an authorized
plumber.
This unit must only be used for the purpo-
ses described in the present manual. The manufactu-
rer cannot be held responsible for any damages cau-
sed by improper, mistaken and unreasonable use.
WARNING
Before using the machine, read this manual in its enti-
rety or, at the very least, read the safety and set up
instructions.
Before turning on the unit make certain
that the rating indicated on the label matches the
available power supply. The label is located under
the machine work base at the upper right.
Installation must be performed following the stan-
dards in force in the country where it is being instal-
led and following the manufacturer's instructions.
Only skilled personnel can install this unit.
The manufacturer cannot be held responsible for
any damages incurred if the system is not grounded.
For electrical safety, this machine requires a ground
system. Contact a technically certified electrician
who must check that the line electrical capacity is
adequate for the maximum capacity indicated on the
unit label.
The electrician must also
GENERAL DELIVERY
NOTES
The machine and all parts are generally delivered in
palletized cartons. Upon receipt check that:
1) All packaging is intact;
2) The contents are the:
a) Machine
b) Box of accessories:
b1) Filter holder b2) Filter spring
b3) Two-cup filter b4) Single-cup filter
b5) Coffee press b6) Coffee measur e
3) The machine and accessories are not damaged
in any way.
In case of damage or missing pieces, immediately
contact the manufacturer or its sales agent in your
area or its insurance company.
The present manual is an integral and
essential part of the product and is to be delivered to
the user. Carefully read all warnings in the manual
as they provide important information required to
install, use and maintain the unit safely. Keep this
manual in a safe place for further consultation.
After having removed the packaging, make
certain that the unit is not damaged in any way. If you
have any doubts, do not use the unit and contact a
professionally qualified person. Always keep all
packaging (plastic bags, polystyrene foam, nails, etc.)
out of the reach of children as they are a potential
source of danger and never loiter the environment
with such materials.
DANGER OF
POLLUTION
SAFETY
INDICATIONS
There are some basic rules for the use of
any electrical appliance. In particular:
- never touch the unit with wet hands or feet;
CAUTION
DANGER OF ELECTRIC SHOCKS
All cleaning, washing and other operations perfor-
med on the inside of the machine must be perfor-
med when the machine is in a state of "ZERO
ENERGY"; that is unplugged from the mains.
- never use the unit with bare feet;
-never use extension cords in areas equipped with
baths or showers;
-never pull on the power supply cord to unplug the
unit;
-never leave the unit
exposed to atmo-
spheric agents (rain,
direct sunlight, etc.);
-never let children,
unauthorized per-
sonnel or anyone
who has not read
this manual operate
the unit.
Before performing any sort of maintenan-
ce, the authorized technician must turn off the unit
and unplug it from the mains.
Before cleaning the unit set it in a state of
"0" energy: that is,
"MACHINE SWITCHED
OFF AND UNPLUG-
GED". Follow the instruc-
tions given in this manual
carefully.

16
In case of breakdown or poor function,
turn off the unit. Never tamper with the unit. Contact
only professionally qualified personnel.
Only the manufacturer or an authorized service center
can make repairs and only using original spare parts.
Non compliance with the above can compromise
machine safety.
Upon installation, the qualified electrician
must arrange for an omnipolar switch, as called for
by the safety regulations in force; when open, the
contacts must be 3 mm or more apart.
To prevent dangerous overheating, it is
advisable to fully extend the power supply cord.
Never block
the intake and/or heat
dissipation grills, in
particular those for the
cup warmer.
The user must never replace the unit's
power supply cord. If this cord is damaged, turn off
the unit and have it replaced by a professionally
qualified technician.
Should you decide to stop using this type
of unit, we suggest you render it inoperable by
unplugging it and cutting the power supply cord.
Caution: DANGER OF POLLUTION
Never dispose of the machine in the environment: to
dispose of the machi-
ne, contact an authori-
zed center or contact
the manufacturer for
pertinent indications.
To facilitate aeration of the unit, position
the aeration portion of the machine 15 cm from walls
or other machinery.
Once you have started washing the
machine, complete the job or residues of detergent
could be left inside the dispensing assembly.
Caution:DANGER OFINTO X IC ATI ON
Be extremely careful when using the
steam nozzle. Never
place your hands
under the nozzle and
never touch it right
after use.
Caution: DAN-
GER OF BURNS
Remember that to install, maintain,
unload and regulate the unit, the qualified operator
must always wear work gloves and safety shoes.
When adding the coffee, the operator
must never put his hands into the container.

17
SHIPPING AND HANDLING
Machine ID
When communicating with the manufactu-
rer Nuova Simonelli, always cite the
machine ID number.
The machine is transported on pallets
containing several machines inside car-
tons strapped to the pallet.
Operators performing any shipping or
handling operations must
- wear gloves, safety shoes and overalls
with elasticized cuffs.
Always move pallets using adequate
equipment (i.e. fork lift trucks).
CAUTION: DANGER OF IMPA C T
OR PINCHING
During handling, the operator must make
certain that there are no persons, things
or objects in the vicinity.
Slowly lift the pallet approximately 30 cm
o ff the ground and drive to the loading
zone. After having made certain that there
are no obstacles, things or persons in the
way, proceed with loading.
Once the destination has been reached,
again using adequate lifting equipment
(i.e. fork lift truck) and after having made
certain that there is nothing and no one in
the unloading area, set the pallet on the
ground and move it to the storage area;
always carry the load at a height of
approximately 30 cm from the ground.
CAUTION: DANGER OF IMPA C T
OR PINCHING
Before performing the following opera-
tions, make certain that the load is in sta-
ble and will not fall when the straps are
cut.
Wearing gloves and safety shoes, the
operator must cut the straps and store the
product. During this operation, see the
product technical features for the weight
of the machine being stored and proceed
as necessary.
CAUTION: DANGER OF POLLU-
TION
Once the machine has been released
from the pallet or container, do not pollute
the environment with these items.

18
DESCRIPTION OF CONTROL PANEL AND OPERATION
1) Machine switch
- Pressed in position 1, this powers the
machine (indicator 2 on flashing);
- Pressed again in position 0, the machi-
ne switches off.
2) Starting light:
- When this flashes, the machine is ener-
gised and heating;
- When permanently on, this means the
machine is energised and has reached
operating temperature;
- When this is off, it means the machine
is not working.
3) No water in tray indicator.
- When this is on, it means the tank must
be filled with water (15).
4) SMART CARD indicator.
- When this is on, it means the smart
card has been inserted;
- When this is off, it means the smart
card has not been inserted, or, if it has
been inserted, it means the machine
has not been enabled for Smart Card
operation or the Smart Card is empty.
5) Coffee dispensing indicator.
- This only remains on while the machine
is dispensing coffee.
6) Coffee dispensing key:
-Press to dispense coffee (indicator 5 on);
-Press again to stop dispensing coffee
(indicator 5 off).

19
7) Hot water supply indicator
- This only remains on while the machine
is dispensing hot water.
8) Hot water dispensing key:
- Press to dispense hot water (indicator 7
on);
- Press again to stop dispensing hot
water (indicator 7 off).
9) Steam supply indicator
- This only remains on while the machine
is dispensing steam.
10) Steam dispensing key:
- Press to dispense steam (indicator 9
on);
- Press again to stop dispensing steam
(indicator 9 off).
11) Slot for inserting Smart Card
12) Coffee dispensing nozzle height adju-
stable (see arrows on drawing)
13) Hot water/steam dispensing nozzle.
14) Pull-out water collection tray
15) Pull-out water tank:
- The tank contains 2.3 litres of water. It is
best to use low-mineral content water to
ensure longer machine life
16) Water tank door
17) Pad fitting front door:
- When open, the pad can be fitted and
coffee dispensing is stopped
- When closed, coffee dispensing is pos-
sible.
18) Cup heating surface
19) Mains connection plug.

20
Before installing, carefully read the safety
instructions at the beginning of this
manual, especially how to place the
MACHINE IN POWER ZERO CONDI-
TION - PRELIMINARY OPERATIONS.
1) After taking the machine out of the
packaging, proceed as indicated IN
"GENERAL NOTES ON DELIVERY".
2) Position on a flat surface
3) Caution - pollution hazard
DO NOT THROW PA C K A G I N G
AWAY INTO THE ENVIRONMENT
4) Open door (16)
5) Remove tank (15)
6) Especially the first time, wash the tank
with soap and water
7) Fill the tank with water
8) Make sure the outside of the tank is dry
9) Refit the tank (15) in its housing
10)Close the door (16)
11)Make sure the water collection tray
(14) is well fitted
12)The dispenser nozzle (12) can be po-
sitioned in two ways:
a) high cups
b) normal cups
13)Make sure the mains voltage corre-
sponds to that shown on the rear.
14)Fit the plug in the socket only if the
machine switch (1) is in "O" off position
and the mains voltage corresponds.
15)End of preliminary operations. T h e
machine is ready to be prepared for
operation.
HOW TO PREPARE OR SET UP THE
MACHINE
Note: in the event of the following sequen-
ce not occurring, refer to the "TROUBLE-
SHOOTING" chapter.
After terminating the preliminary opera-
tions:
1) Press the machine switch (1), the start-
up indicator light (2) will start flashing.
Basic and electronic versions: heating
begins straight away.
Plus Version: the machine automati-
cally fills the boiler with water (initial
time about 40 seconds). When level
has been achieved, heating starts.
NOTE the machine features a
safety system which, after about 2
minutes of continuous pump ope-
ration, stops the machine (to pre-
vent the pump from overheating)
and notifies alarm condition by
means of flashing of indicator
lights (2) and (3).
In this case, turn off the machine
by means of master switch (1) and
then turn it back on again.
During heating, the start-up light (2)
flashes.
2) Wait for the heating indicator light (2)
to stay permanently on. This means
the water has reached the proper tem-
perature.
3) Note: if the water indicator light (3)
comes on, this means the water tank
(15) is empty or is about to empty.
In this case, proceed as follows: switch
off the machine by pressing switch (1);
fill the tank with water; press the swit-
ch (1) again to start up the machine.
4) Note: remember that to make a good
drink, it is best to use the cup heater
(18) to keep the cups hot.
5) The machine features 3 filters marked
1,2,3 respectively on the sides.
Thanks to these filters, the machine
can be adapted to different types of
c o ffee according to the following dia-
gram.
Filter No. 1: recommended for strong
espresso
Filter No. 2: recommended for normal
espresso
Filter No. 3: recommended for weak
espresso.
INSTALLATION
fig. A
fig. B

21
The machine is equipped with filter N.
2 as standard.
The filter is located inside the coff e e
d o o r, in the lower section. To remove
this, use a tool to lift out of the hou-
sing.
6) Machine preparation has now finished
and the machine is ready to make the
coffee (basic, electronic) or provide hot
water /steam (plus).
STARTUP
HOW TO MAKE THE COFFEE
1) Adjust the dispenser nozzle (12) to
high position (fig. A) or low position
(fig. B) depending on the type of cup
and position the cup under the nozzle.
2) Raise the door (17);
3) Fit the pad in the housing provided;
4) Close the door;
5) Press the coffee dispensing button (6),
indicator light 5 will come on; the
machine will begin dispensing coffee;
6) Once the desired level has been
achieved, press the coffee dispensing
button (6) to stop dispensing; the indi-
cator light 5 will go off.
7) Lift door (17), remove the used pad.
NOTE. The coffee supply stops auto-
matically after 2 minutes if no key is
pressed.
HOW TO SUPPLY HOT WATER
(Plus version only)
(Do not touch the hot water nozzle
during supply)
1) Rest the cup on the grid, underneath
the hot water/steam nozzle (13).
2) Press the hot water button (8): the
indicator light (7) comes on and the
hot water supply begins.
3) Press the hot water button (8) again to
terminate supply.
N.B. The hot water supply stops automati-
cally after 10 seconds.
If a larger quantity of water is required,
press the hot water button (8) again.
HOW TO SUPPLY STEAM
1) Immerge the steam nozzle (13) by
about 1 cm in the liquid to be heated.
2) Press the steam button (10): the
steam supply starts.
3) Once desired heating has been achie-
ved, press the steam button to stop
the supply.
NOTE: the steam supply stops automati-
cally after 30 seconds.
If a larger quantity of steam is required,
press the steam button again.
N.B: When the hot water/steam boiler
temperature is below the minimum value,
the two indicators - hot water (7) and
steam (9) - flash. Wait for the return of the
correct temperature indicated by the swit-
ching off of the two indicators (7), (9).
SMART CARD OPTION
The versions featuring Smart Card drive
can only make coffee when the Smart
Card is inserted in the special slot (11 )
and the CARD indicator (4) is on.
Without the Smart Card, the machine can
only supply hot water and steam.
N.B: If the Smart Card is correctly inser-
ted, but the CARD indicator (4) is not on,
check:
1) the SMART CARD is not empty;
2) the machine is able to operate with
SMART CARD.

22
COFFEE TEMPERATURE
DISPLAY/PROGRAMMING
(Electronic Version)
To access coffee temperature display/pro-
gramming, the machine must be on with
the ON indicator (2) permanently on and
the pad door (17) open.
1) Keep the coffee dispensing button
pressed for about 10 seconds until the
top arrow indicators (7) and bottom
arrow indicators (9) come on.
2) Release the coffee dispensing button -
the coffee dispensing indicator light (5)
will flash quickly;
3) Keep the coffee dispensing button
pressed for about 3 seconds until the
c o ffee dispensing flashing indicator
light goes off.
4) The machine displays the temperature
by the sequential flashing of top arrow
(7) and bottom arrow (9) indicators.
Each flash of the top arrow indicator
(7) corresponds to 10 °C; Each flash
of the bottom arrow indicator (9) corre-
sponds to 1°C.
The displayed temperatures must be
added to the basic temperature of 70°C.
Let us take a practical example:
Basic temperature: 70°C
2 flashes of the hot water indicator (7):
10 + 10 = 20°C
3 flashes of the steam indicator (9):
1 + 1 + 1 = 3°C
Total coffee temperature:
70 + 20 + 3 = 93°C
5) Once temperature display has termi-
nated, if so desired the temperature
can be changed.
6) Every time the top arrow button (8) is
pressed, the temperature increases by
1°C
7) Every time the bottom arrow button
(10) is pressed the temperature drops
by 1 °C.
8) After selecting the desired setting,
press the coffee dispensing button (6)
for about 3 seconds until the 2 indica-
tor lights, top arrow (7) and bottom
arrow (9) come on.
9) Release the coffee dispensing key (6):
the machine stores the new tempera-
ture setting and is again ready to make
coffee.
COFFEE TEMPERATURE
DISPLAY/PROGRAMMING
(Plus Version)
To access coffee temperature display/pro-
gramming, the machine must be on with
the ON indicator (2) permanently on and
the pad door (17) open.
10)Keep the coffee supply button pressed
for about 10 seconds until the hot
water (7) and steam (9) indicators
come on.
11)Release the coffee dispensing button:
the coffee dispensing indicator light (5)
will flash quickly;
12)Keep the coffee supply button pressed
for about 3 seconds until the coff e e
supply flashing light goes off.
13)The machine displays the temperature
by means of the sequential flashing of
the hot water (7) and steam (9) indica-
tor lights. Each flash of the hot water
indicator light (7) corresponds to 10
°C; each flash of the steam indicator
light (9) corresponds to 1°C. T h e
displayed temperatures must be
added to the basic temperature of
70°C.
Let us take a practical example:
Basic temperature: 70°C
2 flashes of the hot water indicator (7):
10 + 10 = 20°C
3 flashes of the steam indicator (9):
1 + 1 + 1 = 3°C
Total coffee temperature:
70 + 20 + 3 = 93°C
14)Once the temperature has been
displayed, if desired, the temperature
can be changed.
15)Every time the hot water button (8) is
pressed, the temperature increases by
1°C
16)Every time the steam button (10) is
pressed, the temperature drops by 1 °C.
17)After selecting the desired setting,
press the coffee supply button (6) for
about 3 seconds until the 2 indicators,
hot water (7) and steam (9) come on.
18)Release the coffee supply key (6): the
machine stores the new temperature
setting and is again ready to make cof-
fee.

23
STOP
To stop the machine, press machine swit-
ch (1) in "O" position, all the indicator
lights will go off.
Note: in the case of long intervals and for
safety reasons, the plug is best taken out
of the socket.
CLEANING
Excluding dispensing unit cleaning, as
shown on the following table, any clea-
ning must be done in zero power condi-
tion (plug disconnected from mains) and
with the hot parts at environment tempe-
rature, according to this table.
1) Cleaning the nozzle
Use a cloth slightly dampened in hot
water and/or neutral detergent.
2) Cleaning the external surface of the
machine
-To clean the external surface of the
machine, never use solvents but
only a cloth slightly dampened with
hot water and neutral soap.
3) Cleaning the grid.
-Clean the grid with hot water and
soap using a brush.
N° TYPES OF CLEANING N° part FREQUENCY
immediately after use daily weekly
1 Cleaning the nozzle 13 ■ ■ ■
2 Cleaning the external part of the machine ■ ■
3 Cleaning the grid 14 ■ ■
4 Cleaning the water collection tray 14 ■ ■ ■
5 Cleaning the water tank 15 ■
6 Cleaning the dispensing unit 9 ■
4) Cleaning the liquid holder tray
-Clean the liquid holder tray with hot
water and soap, if necessary using a
brush.
NOTE: the liquid holder tray can be
washed in a dishwasher
IMPORTANT: never use solvents.
5) Cleaning the water tank
- Use soap and water and rinse well.
NOTE: if the water has left any undesi-
red deposits, wash using a tube brush.
7) Cleaning the dispensing unit
-Lower the door (17) without inserting
the pad;
-Press the coffee dispensing button
(6) and allow the water to exit from
the nozzle for 15/20 seconds;
-Press the coffee dispensing button
to stop the coffee supply.
MAINTENANCE
If the cleaning operations are performed
as described above, no maintenance jobs
are required. For all jobs that need doing
on the machine, contact the dealer that
sold it to you.

24
TROUBLESHOOTING
If your espresso coffee machine is not working properly, check the following troubleshooting guide.
Also refer to the corresponding sections of the operator's manual.
Faults Remedies
The machine fails Smart Card version: the card has not been inserted or the card is empty.
to make the espresso coffee Check whether the no-water indicator is on: there is no water in the tank or the tank is not engaged
properly. In this case, proceed as follows: switch off the machine by pressing switch (1); fill the tank
with water; press the switch (1) again to start up the machine.
The machine needs de-mineralising.
"Cream" is insufficient The coffee is ground too coarse
or there is none The coffee is not fresh
The water is not fresh
The "cream" is too dark and/or The temperature of the coffee water is too high.
the coffee has a burned taste Lower the coffee water temperature.
The coffee is not hot enough The water is passing through the filter too quickly. 25-40 seconds are needed to make 2 cups.
The coffee water temperature is too low. Increase the temperature.
The cups are cold. The cups must be put on the cup heater or preheated with hot water before using.
The boiler thermostat has tripped: contact your nearest dealer.
The machine needs de-mineralising.