Obihai technology Obi1032 Instruction Manual

ObihaiTechnology,Inc.

ObihaiIPPhoneAdministrationGuide

Models:

OBi1062

OBi1032

OBi1022

OBi2062

OBi2162

OBi2182

October 2017

All contents subject to change without notification.

 
 Copyright 2010-2017 Obihai Technology, Inc. 
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AUDIENCE ..........................................................................................................................................................................12 
WHERE TO GO FOR HELP......................................................................................................................................................12 
NOTATIONAL CONVENTIONS ..................................................................................................................................................13 
Boolean Values....................................................................................................................................................................................................... 13 
Multiple Choice Values........................................................................................................................................................................................... 13 
Parameter Values................................................................................................................................................................................................... 13 
INTRODUCTION .....................................................................................................................................14 
OBI IP PHONE HARDWARE....................................................................................................................................................14 
Accessories Available Separately from Obihai........................................................................................................................................................ 19 
Other Accessories................................................................................................................................................................................................... 19 
CONNECTING THE OBI IP PHONE............................................................................................................................................ 20 
Connecting the Phone to the Network................................................................................................................................................................... 20 
Connecting to the LAN Over Wired Ethernet ......................................................................................................................................................... 20 
Connecting to the WLAN Over WiFi ....................................................................................................................................................................... 20 
OVERVIEW OF PHONE FEATURES ............................................................................................................................................20 
Administrative Features ......................................................................................................................................................................................... 20 
Voice Features........................................................................................................................................................................................................ 20 
Call Features........................................................................................................................................................................................................... 21 
Soft Switch Support................................................................................................................................................................................................ 21 
Integrated GUI Applications ................................................................................................................................................................................... 21 
COMPLEMENTARY OBIHAI PRODUCTS AND SERVICES ..................................................................................................................22 
CONFIGURATION AND MANAGEMENT INTERFACES ................................................................................23 
DEVICE LOCAL CONFIGURATION.............................................................................................................................................. 23 
To access the OBi IP Phone Device Management Web Page:................................................................................................................................. 23 
Web Page Conventions and Icons & Buttons: ........................................................................................................................................................ 24 
Local Configuration Web Page Layout.................................................................................................................................................................... 25 
Phone Screen Capture............................................................................................................................................................................................ 27 
REMOTE PROVISIONING ........................................................................................................................................................27 
About ZT (Zero Touch): Device Customization at Obihai’s Factory......................................................................................................................... 28 
OBITALK PORTALS.............................................................................................................................................................. 29 
User Portal ............................................................................................................................................................................................................. 29 
ITSP Portal...................................................................................................................................................................Error! Bookmark not defined. 
TELEPHONE-IVR-BASED LOCAL CONFIGURATION....................................................................................................................... 29 
Main Menu............................................................................................................................................................................................................. 30 
Additional Options (Menu 0).................................................................................................................................................................................. 31 
System Level Options ........................................................................................................................................................................................ 31 
Network Related Configuration Options ........................................................................................................................................................... 31 
SP1 Configuration Options ................................................................................................................................................................................ 32 
SP2 Configuration Options ................................................................................................................................................................................ 33 
OBiTALK Configuration Options......................................................................................................................................................................... 34 
Auto Attendant Configuration Options ............................................................................................................................................................. 35 
Customized AA Prompt Recording Options ....................................................................................................................................................... 35 
PHONE GUI........................................................................................................................................................................36 
Settings................................................................................................................................................................................................................... 36 
Preferences ............................................................................................................................................................................................................ 39 
Admin Password..................................................................................................................................................................................................... 39 

 
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NETWORKING FEATURES........................................................................................................................ 40 
ETHERNET PORTS................................................................................................................................................................. 40 
WAN INTERFACE................................................................................................................................................................. 40 
VLAN....................................................................................................................................................................................................................... 40 
LLDP ....................................................................................................................................................................................................................... 40 
IP Address Assignment........................................................................................................................................................................................... 40 
DNS Servers............................................................................................................................................................................................................ 40 
WIFI INTERFACE ..................................................................................................................................................................41 
IP Address Assignment........................................................................................................................................................................................... 41 
DNS Servers............................................................................................................................................................................................................ 41 
DHCP OPTIONS ..................................................................................................................................................................41 
DNS LOOKUP .....................................................................................................................................................................41 
Lookup Order ......................................................................................................................................................................................................... 41 
Locally Configured DNS Lookup Table .................................................................................................................................................................... 42 
NTP SERVERS AND LOCAL TIME.............................................................................................................................................. 42 
802.1X AUTHENTICATION ....................................................................................................................................................42 
Certificates for 802.1X Authentication ................................................................................................................................................................... 43 
FEATURE KEYS........................................................................................................................................44 
Using Speed Dial to store a Feature Access Code prefix......................................................................................................................................... 47 
LINE KEYS AND VIRTUAL LINE KEYS..........................................................................................................................................50 
LEFT LINE KEYS AND VIRTUAL LEFT LINE KEYS............................................................................................................................51 
PROGRAMMABLE KEYS ......................................................................................................................................................... 51 
Programmable Hard Keys....................................................................................................................................................................................... 51 
SIDE CAR KEYS ....................................................................................................................................................................53 
FEATURE KEY CONFIGURATION PARAMETERS ............................................................................................................................53 
HIGHLIGHTS OF FEATURE KEY FUNCTIONS.................................................................................................................................53 
Call Keys ................................................................................................................................................................................................................. 53 
Line Monitor Keys .................................................................................................................................................................................................. 54 
Speed Dial Keys ...................................................................................................................................................................................................... 54 
BLF Keys ................................................................................................................................................................................................................. 54 
Call Park Monitor Keys ........................................................................................................................................................................................... 54 
Presence Monitor................................................................................................................................................................................................... 55 
Group Page Keys .................................................................................................................................................................................................... 55 
INPUT METHODS ................................................................................................................................... 56 
PHONE KEYPAD ...................................................................................................................................................................56 
USB KEYBOARD ..................................................................................................................................................................56 
VOICE SERVICES ..................................................................................................................................... 57 
ITSP PROFILES ....................................................................................................................................................................57 
OVERVIEW OF COMMON TRUNK CONFIGURATION .....................................................................................................................57 
Service Enable ........................................................................................................................................................................................................ 57 
Service Account Credentials................................................................................................................................................................................... 58 
Servers ................................................................................................................................................................................................................... 58 
Trunk Capacity........................................................................................................................................................................................................ 58 
Basic Incoming Call Handling.................................................................................................................................................................................. 58 
Basic Outgoing Call Handling.................................................................................................................................................................................. 59 

 
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SPECIFICATION OF TARGET PHONE NUMBERS............................................................................................................................ 59 
SIP/SP SERVICE ......................................................................................................................................60 
SIP Registration ...................................................................................................................................................................................................... 60 
Third Party Registration..................................................................................................................................................................................... 61 
Registration Period............................................................................................................................................................................................ 61 
REGISTER Final Non-2xx Response Handling ..................................................................................................................................................... 62 
SIP Outbound Proxy Server .................................................................................................................................................................................... 62 
DNS Lookup of SIP Servers ..................................................................................................................................................................................... 63 
NAT Traversal Considerations ................................................................................................................................................................................ 63 
Keep Alive Messages ......................................................................................................................................................................................... 64 
SIP Proxy Server Redundancy and Dual REGISTRATION ......................................................................................................................................... 64 
SIP Privacy .............................................................................................................................................................................................................. 65 
STUN and ICE.......................................................................................................................................................................................................... 66 
ITSP Driven Distinctive Ringing............................................................................................................................................................................... 67 
RTP Statistics –the X-RTP-Stat Header................................................................................................................................................................... 67 
RTCP....................................................................................................................................................................................................................... 67 
Media Loopback Service......................................................................................................................................................................................... 67 
A SIP/SP Configuration Example............................................................................................................................................................................. 68 
GOOGLE VOICE™ SERVICE ......................................................................................................................69 
OBITALK SERVICE ................................................................................................................................... 70 
OBIBLUETOOTH SERVICE ........................................................................................................................71 
CALL FEATURES......................................................................................................................................72 
PHONE LEVEL AND LINE LEVEL FEATURE ...................................................................................................................................72 
CALL STATES .......................................................................................................................................................................72 
CORE CALL FEATURES ...........................................................................................................................................................73 
Line Capacity .......................................................................................................................................................................................................... 73 
Complex Operations Between Multiple, Diverse Voice Services ............................................................................................................................ 73 
Making Outgoing Calls............................................................................................................................................................................................ 73 
Digit Map........................................................................................................................................................................................................... 73 
Audio Path and On/Off-Hook States.................................................................................................................................................................. 73 
Off-Hook Dialing ................................................................................................................................................................................................ 74 
On-Hook Dialing ................................................................................................................................................................................................ 74 
Outbound Call Routes ....................................................................................................................................................................................... 74 
Primary Line ...................................................................................................................................................................................................... 74 
Explicitly Selecting a Line to make call............................................................................................................................................................... 75 
Dialing “Speed Dials 99” Numbers..................................................................................................................................................................... 75 
Dialing Star Codes.............................................................................................................................................................................................. 75 
Called Party Caller ID Display............................................................................................................................................................................. 75 
Handling Incoming Calls ......................................................................................................................................................................................... 76 
Inbound Call Routes .......................................................................................................................................................................................... 76 
Rejecting Incoming Calls.................................................................................................................................................................................... 76 
Caller ID Display................................................................................................................................................................................................. 76 
Ending Calls ............................................................................................................................................................................................................ 76 
Holding Calls........................................................................................................................................................................................................... 76 
Resuming Calls ....................................................................................................................................................................................................... 76 
“Foregrounding” a Call........................................................................................................................................................................................... 76 
Call Waiting ............................................................................................................................................................................................................ 77 

 
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Call Transfer ........................................................................................................................................................................................................... 77 
Transfer Signaling.............................................................................................................................................................................................. 78 
Limitations of Transfer by Internal Bridging ...................................................................................................................................................... 79 
Conference Calls..................................................................................................................................................................................................... 79 
Local Mixing/Bridging........................................................................................................................................................................................ 79 
Call Selective Mute............................................................................................................................................................................................ 79 
Coachee Mode .................................................................................................................................................................................................. 80 
External Conference Bridge............................................................................................................................................................................... 80 
No Hold Call (NOHC)............................................................................................................................................................................................... 80 
EXPANDED CALL FEATURES ....................................................................................................................................................80 
Auto Answer and Intercom .................................................................................................................................................................................... 81 
Auto-Answer Incoming Call Based on Inbound Call Routing Rules......................................................................................................................... 81 
Auto-Answer when Caller Requests to Barge-In (with OBiTALK Service)................................................................................................................ 82 
Barge-In as a Coach ........................................................................................................................................................................................... 82 
Push To Talk ........................................................................................................................................................................................................... 82 
Speed Dial Feature Key........................................................................................................................................................................................... 82 
Block Caller ID* ...................................................................................................................................................................................................... 83 
Block Anonymous Call ............................................................................................................................................................................................ 84 
Calling Line ID Display............................................................................................................................................................................................. 84 
Call Forwarding ...................................................................................................................................................................................................... 84 
Call Forward Numbers....................................................................................................................................................................................... 84 
Call Forward ALL................................................................................................................................................................................................ 85 
Call Forward on Busy......................................................................................................................................................................................... 85 
Call forward on No Answer:............................................................................................................................................................................... 85 
Call Forward Signaling ....................................................................................................................................................................................... 85 
Limitations of Call Froward by Internal Bridging................................................................................................................................................ 86 
Do Not Disturb ....................................................................................................................................................................................................... 86 
Do Not Ring ............................................................................................................................................................................................................ 86 
Message Waiting Indication –Visual and Tone Based............................................................................................................................................ 86 
Multicast Page Groups ........................................................................................................................................................................................... 87 
Music On Hold (MOH) ............................................................................................................................................................................................ 88 
PREMIUM CALL FEATURES..................................................................................................................................................... 89 
Busy Lamp Field (BLF)............................................................................................................................................................................................. 89 
Single Versus Multiple BLF Event Notification................................................................................................................................................... 89 
BLF with Call Park Status ................................................................................................................................................................................... 90 
What Happens When BLF Key is Pressed........................................................................................................................................................... 90 
BLF Operation: Speed Dial................................................................................................................................................................................. 90 
BLF Operation: Directed Call Pickup .................................................................................................................................................................. 90 
BLF Operation: Barge In..................................................................................................................................................................................... 91 
BLF Operation: Call Pickup................................................................................................................................................................................. 91 
BLF Operation: Resume..................................................................................................................................................................................... 91 
BLF Configuration .............................................................................................................................................................................................. 91 
Floating BLF Key Assignment............................................................................................................................................................................. 92 
SIP for BLF.......................................................................................................................................................................................................... 93 
BLF With OBiTALK Service ................................................................................................................................................................................. 94 
Call Park and Call Pickup......................................................................................................................................................................................... 94 
Call Park Methods ............................................................................................................................................................................................. 95 
Call Park Monitor and Call Pickup Methods ...................................................................................................................................................... 95 
Call Park Ring..................................................................................................................................................................................................... 96 
Shared Line and Shared Call Appearances (SCA).................................................................................................................................................... 97 

 
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Line Seize........................................................................................................................................................................................................... 98 
What Happens When a Call Appearance Key is Pressed.................................................................................................................................... 98 
Buddy List............................................................................................................................................................................................................... 99 
Expanded Buddy List and Groups .....................................................................................................................................................................101 
Buddy List Management...................................................................................................................................................................................101 
Presence Monitor.............................................................................................................................................................................................101 
Call Recording Controls .........................................................................................................................................................................................102 
Hold and Talk Event Package.................................................................................................................................................................................102 
Advice of Charges (AOC)........................................................................................................................................................................................102 
BroadSoft Call Center Features .............................................................................................................................................................................102 
Disposition Code...............................................................................................................................................................................................102 
Customer Originated Call Trace........................................................................................................................................................................103 
Escalation .........................................................................................................................................................................................................103 
Call Center Information....................................................................................................................................................................................103 
BroadSoft Guest Login/Logout (Hoteling) .............................................................................................................................................................103 
Emergency Calls ....................................................................................................................................................................................................104 
Call Diversion History ............................................................................................................................................................................................104 
BROADSOFT AS-FEATURE-EVENT FEATURES........................................................................................................................... 104 
Call Forward All .....................................................................................................................................................................................................105 
Call Forward Busy..................................................................................................................................................................................................105 
Call Forward No Answer........................................................................................................................................................................................105 
Do Not Disturb ......................................................................................................................................................................................................106 
ACD Agent State....................................................................................................................................................................................................106 
Security Classification............................................................................................................................................................................................107 
Executive Call Filter ...............................................................................................................................................................................................107 
Executive Assistant................................................................................................................................................................................................107 
Call Recording Settings..........................................................................................................................................................................................107 
BROADSOFT XSI FEATURES..................................................................................................................................................107 
Network Directories ..............................................................................................................................................................................................108 
BroadSoft Hosted PBX Platform .......................................................................................................................................................................108 
Netwrok Directory Soft Key Options ................................................................................................................................................................108 
Other PBX Platforms.........................................................................................................................................................................................109 
Replace the Built-In Phone Book with a Network Directory .............................................................................................................................110 
Network Call Logs..................................................................................................................................................................................................110 
BroadWorks Anywhere .........................................................................................................................................................................................110 
Remote Office .......................................................................................................................................................................................................110 
Simultaneous Ring.................................................................................................................................................................................................111 
Call Forward Always ..............................................................................................................................................................................................111 
Call Forward Busy..................................................................................................................................................................................................111 
Call Forward No Answer........................................................................................................................................................................................111 
Anonymous Call.....................................................................................................................................................................................................112 
Do Not Disturb ......................................................................................................................................................................................................112 
BUILT-IN PHONE APPS.......................................................................................................................... 113 
NET SERVICES APP .............................................................................................................................................................113 
NET DIR APP.....................................................................................................................................................................113 
PHONE GUI CUSTOMIZATION ............................................................................................................... 115 
MAIN MENU ....................................................................................................................................................................115 
LINE KEY TABS...................................................................................................................................................................115

 
 Copyright 2010-2017 Obihai Technology, Inc. 
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CONTROLLING MULTIPLE CALLS PER CALL KEY.........................................................................................................................115 
Calls App Behavior.................................................................................................................................................................................................115 
SOFT KEY SET CUSTOMIZATION ............................................................................................................................................116 
Soft Key Set Parameter Syntax ..............................................................................................................................................................................116 
Soft Key Specification .......................................................................................................................................................................................116 
Assignable Soft Keys..............................................................................................................................................................................................117 
Soft Key Set Parameters:.......................................................................................................................................................................................123 
LINE KEY WINDOW CUSTOMIZATION.....................................................................................................................................124 
EXAMPLE: ........................................................................................................................................................................127 
CUSTOMIZABLE SCREEN ELEMENTS .......................................................................................................................................128 
Using $Macros and @Macros inside XML .............................................................................................................................................................129 
$eval(expression)..............................................................................................................................................................................................129 
Color and Color Pattern.........................................................................................................................................................................................132 
<ScreenItem> XML ................................................................................................................................................................................................132 
Elements in a <ScreenItem> XML .....................................................................................................................................................................133 
Attributes in a <ScreenItem> XML....................................................................................................................................................................134 
Macors that can be used inside a <ScreenItem> ..............................................................................................................................................136 
<LineKeyStyles> XML.............................................................................................................................................................................................138 
Elements in a <LineKeyStyles> XML..................................................................................................................................................................138 
Attributes in a <LineKeyStyles> XML ................................................................................................................................................................139 
Macors that can be used in a <LineKeyStyles> XML .........................................................................................................................................140 
Example 1: Double Size Line Key Screen Tiles...................................................................................................................................................140 
<SoftKeyStyles> XML.............................................................................................................................................................................................141 
Elements in a <SoftKeyStyles> XML..................................................................................................................................................................141 
Attributes in a <SoftKeyStyles> XML.................................................................................................................................................................142 
Macors that can be used in a <SoftKeyStyles> XML .........................................................................................................................................143 
Example 1: Use Icons Only for Home Screen Soft Keys ....................................................................................................................................143 
MAIN MENU CUSTOMIZATION .............................................................................................................................................144 
<MainMenu> XML.................................................................................................................................................................................................145 
General Structure.............................................................................................................................................................................................145 
Elements in <MainMenu> ................................................................................................................................................................................146 
Attributes in <MainMenu> ...............................................................................................................................................................................146 
Attributes in <MainMenu> <item> Element.....................................................................................................................................................147 
Macros available in <MainMenu> ....................................................................................................................................................................151 
Example............................................................................................................................................................................................................151 
<MainMenuItemStyles> XML ................................................................................................................................................................................152 
General structure: ............................................................................................................................................................................................152 
Elements in <MainMenuItemStyles>................................................................................................................................................................152 
Attributes in <MainMenuItemStyles> ..............................................................................................................................................................153 
Macros available in <MainMenuItemStyles>....................................................................................................................................................154 
Example............................................................................................................................................................................................................155 
TITLE BAR CUSTOMIZATION .................................................................................................................................................155 
<TitleBarStyle> Attributes .....................................................................................................................................................................................157 
The <Notifications> Element .................................................................................................................................................................................158 
The <LineKeyTabs> Element..................................................................................................................................................................................160 
Trigger update of a notification icon with an ObihaiIPPhoneExecute XML ...........................................................................................................161 
LED PATTERN CUSTOMIZATION............................................................................................................................................162 
LED Settings Parameters .......................................................................................................................................................................................162 
Call State ...............................................................................................................................................................................................................162 

 
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SCA State...............................................................................................................................................................................................................162 
BLF State................................................................................................................................................................................................................163 
Service State..........................................................................................................................................................................................................163 
ACD Agent State....................................................................................................................................................................................................163 
Presence State.......................................................................................................................................................................................................163 
Feature Key State ..................................................................................................................................................................................................164 
VMWI Lamp...........................................................................................................................................................................................................165 
GUI MENU CUSTOMIZATION ...............................................................................................................................................165 
Preferences Menu.................................................................................................................................................................................................166 
Settings Menu .......................................................................................................................................................................................................166 
Product Information Menu ...................................................................................................................................................................................166 
Main Menu............................................................................................................................................................................................................166 
Net Services Menu ................................................................................................................................................................................................166 
Main Menu Item IDs..............................................................................................................................................................................................167 
Net Services Menu Item IDs ..................................................................................................................................................................................167 
Preferences Menu Item IDs...................................................................................................................................................................................167 
Settings Menu Item IDs .........................................................................................................................................................................................169 
Product Info Menu Item IDs ..................................................................................................................................................................................169 
CACHE CONTROL OF DOWNLOADED (TEMPORARY)DATA.......................................................................................................... 169 
PHONE CUSTOMIZATION DATA............................................................................................................................................. 170 
Startup Splash Screen............................................................................................................................................................................................170 
Background Pictures..............................................................................................................................................................................................170 
Text Fonts Customization......................................................................................................................................................................................171 
Language Customization with Dictionary Files ......................................................................................................................................................173 
Phone Book Pictures .............................................................................................................................................................................................181 
Ring Tones.............................................................................................................................................................................................................181 
Phone Customization Data Package ......................................................................................................................................................................181 
Uploading Customization Data Package to the Phone ..........................................................................................................................................181 
INTERNAL DATA STORAGE PATHS FOR USER PREFERENCES SETTINGS ...........................................................................................182 
OBIPHONE XML APPLICATIONS ............................................................................................................ 185 
ACTION URLS –PULL MODEL..............................................................................................................................................185 
Action URL Feature Key.........................................................................................................................................................................................185 
Action URL Soft Key...............................................................................................................................................................................................185 
SIP NOTIFY –PUSH MODEL.................................................................................................................................................185 
XML APP DEVELOPMENT....................................................................................................................................................186 
AUTO ATTENDANT............................................................................................................................... 187 
AA CALLBACK SERVICE........................................................................................................................................................187 
USER RECORDED PROMPTS..................................................................................................................................................188 
CUSTOMIZING AA PROMPT LISTS..........................................................................................................................................188 
VOICE GATEWAYS AND TRUNK GROUPS............................................................................................... 190 
VOICE GATEWAY ...............................................................................................................................................................190 
TRUNK GROUPS.................................................................................................................................................................190 
LDAP ................................................................................................................................................... 191 
LDAP SERVICE SETUP.........................................................................................................................................................191 
Client Authentication ............................................................................................................................................................................................193 

 
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LDAP DIRECTORY SEARCH APPLICATION ................................................................................................................................193 
Invoke LDAP by Main Menu –Directories Option .................................................................................................................................................193 
Invoke LDAP by Main Menu –Network Directory Option .....................................................................................................................................193 
Invoke LDP by Soft Key - LDAP...............................................................................................................................................................................193 
Search Fields .........................................................................................................................................................................................................193 
Result Fields ..........................................................................................................................................................................................................194 
Sorting of Results ..................................................................................................................................................................................................195 
REPLACE THE BUILT-IN PHONE BOOK WITH LDAP ...................................................................................................................195 
IP PHONE SETTINGS ............................................................................................................................. 196 
PHONE SETTINGS...............................................................................................................................................................196 
DigitMap and OutboundCallRoute ........................................................................................................................................................................196 
Primary Line ..........................................................................................................................................................................................................196 
Network Directory.................................................................................................................................................................................................197 
Buddy List..............................................................................................................................................................................................................197 
User Preferences Settings .....................................................................................................................................................................................197 
Page Groups 1 and 2 .............................................................................................................................................................................................197 
LINE KEYS.........................................................................................................................................................................197 
PROGRAMMABLE KEYS .......................................................................................................................................................197 
SIDE CAR 1AND SIDE CAR 2 ................................................................................................................................................198 
AUDIO CODEC PROFILES....................................................................................................................... 199 
TONE PATTERNS .................................................................................................................................. 200 
TONE PROFILE FEATURES OF THE OBI DEVICE..........................................................................................................................200 
TONE EXAMPLES:...............................................................................................................................................................201 
RINGTONES AND RING PATTERNS ........................................................................................................ 204 
STAR CODE PROFILES ........................................................................................................................... 206 
STAR CODE SCRIPT VARIABLES (VAR)....................................................................................................................................206 
STAR CODE SCRIPT ACTIONS (ACT).......................................................................................................................................207 
STAR CODE SCRIPT FORMAT ................................................................................................................................................207 
STAR CODE SCRIPT EXAMPLES ..............................................................................................................................................208 
Default Star Codes.................................................................................................................................................................................................208 
USER SETTINGS .................................................................................................................................... 210 
SPEED DIAL NUMBERS ........................................................................................................................................................210 
USING SPEED DIAL NUMBER AS AD HOC GATEWAY..................................................................................................................210 
CALL ROUTING..................................................................................................................................... 211 
TRUNKS,ENDPOINTS,AND TERMINALS ..................................................................................................................................211 
SUPPORTED 2-WAY CALL BRIDGES ON THE OBI1000 ................................................................................................................211 
CALL ROUTING –THE OBI WAY ...........................................................................................................................................212 
INBOUND CALL ROUTE CONFIGURATION ................................................................................................................................212 
OUTBOUND CALL ROUTE CONFIGURATION .............................................................................................................................214 
DIGIT MAP CONFIGURATION................................................................................................................ 217 
MATCHING AGAINST MULTIPLE RULES IN DIGIT MAP ...............................................................................................................223 

 
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Forcing Interdigit Timeout With The Hash/Pound (#) Key.....................................................................................................................................224 
INVOKE SECOND DIAL TONE IN DIGIT MAP .............................................................................................................................224 
CHANGE INTERDIGIT LONG TIMER DYNAMICALLY AFTER PARTIAL MATCH.....................................................................................225 
USER DEFINED DIGIT MAPS .................................................................................................................................................225 
AUSER DEFINED DIGIT MAP FOR IPV4DIALING .....................................................................................................................225 
ADMINISTRATIVE FEATURES................................................................................................................. 226 
NATIVE WEB SERVER..........................................................................................................................................................226 
SYSLOG............................................................................................................................................................................226 
FACTORY RESET.................................................................................................................................................................226 
FIRMWARE UPDATE ...........................................................................................................................................................226 
Automated Firmware Update ...............................................................................................................................................................................226 
CONFIGURATION BACKUP AND RESTORE ................................................................................................................................226 
AUTO PROVISIONING..........................................................................................................................................................226 
OBiTALK Provisioning ............................................................................................................................................................................................226 
ITSP Provisioning ...................................................................................................................................................................................................226 
CUSTOMIZATION DATA AUTO UPDATE...................................................................................................................................226 
Customization Data Package .................................................................................................................................................................................227 
Auto Update Operation.........................................................................................................................................................................................227 
Auto Update Configuration Parameters................................................................................................................................................................227 
DEVICE WEB PAGE AND CONFIGURATION PARAMETER REFERENCE....................................................... 229 
STATUS............................................................................................................................................................................229 
System Status........................................................................................................................................................................................................229 
Reboot Reason Codes............................................................................................................................................................................................230 
Call Status Web Page.............................................................................................................................................................................................230 
SP Services Statistics..............................................................................................................................................................................................231 
OBIWIFI CONFIGURATION WEB PAGE AND PARAMETER REFERENCE...........................................................................................232 
WiFi Settings Web Page.........................................................................................................................................................................................232 
WiFi Scan Web Page..............................................................................................................................................................................................232 
SYSTEM MANAGEMENT PARAMETERS....................................................................................................................................233 
WAN Parameters...................................................................................................................................................................................................233 
Auto Provisioning Parameters...............................................................................................................................................................................236 
Zero-Touch, Massive Scale Remote Provisioning: .................................................................................................................................................239 
Device Admin Parameters.....................................................................................................................................................................................239 
DEVICE UPDATE WEB PAGE.................................................................................................................................................240 
Firmware Update ..................................................................................................................................................................................................240 
Possible Error Messages on Firmware Update Failure: ....................................................................................................................................240 
Backup (Customized) AA User Prompts.................................................................................................................................................................240 
Backup Configuration............................................................................................................................................................................................241 
Restore Configuration ...........................................................................................................................................................................................241 
Reset Configuration (to Factory Default)...............................................................................................................................................................241 
SERVICE PROVIDER CONFIGURATION PARAMETERS...................................................................................................................241 
ITSP Profile X –General Web Page (X = A, B, C, D, E, F) .........................................................................................................................................241 
ITSP Profile X–SIP Web Page (X = A, B, C, D, E, F) ...............................................................................................................................................242 
ITSP Profile X–RTP Web Page (X= A, B, C, D, E, F)..............................................................................................................................................248 
VOICE SERVICES.................................................................................................................................................................248 
SPn Service Web Page (n = 1, 2, 3, 4, 5, 6).............................................................................................................................................................248 