Observint R4 User manual

R4, R8, R16 Embedded Digital Video Recorder
Firmware V8.1.0 User Manual
Products: R4, R8, R16 Digital Video Recorders
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
RS_R4-8-16_V8.1.0_RM
190227

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About this manual
This manual supports the R4, R8 and R16 Digital Video Recorders (DVRs) with V8.1.0 rmware. It describes usage of the startup
Wizard, and the parameters used in the embedded rmware screens. It also includes a basic approach to accessing the DVR across
an Ethernet network and via the smartphone app HDVision Mobile.
To nd the rmware version in embedded menus, go to the System | Information screen. See “8.4 Information” on page 62.
LEGAL NOTICE
Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of
specic Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Distributing, copying, disassembling, reverse compiling, reverse engineering, and exporting, in violation of
export laws, the software provided with Alibi video recorders is expressly prohibited.
Observint makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and / or audio signals of others without their knowledge and / or consent.
We encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and / or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to
Google Permissions. Apple, iPhone,iPod touch, and iPad are registered trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than
its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Observint Technologies.
© 2019 by Observint Technologies. All Rights Reserved.
15505 Long Vista Drive, Suite 250, Austin, TX 78728
For Sales and Support, please contact your distributor.

iiiR4, R8, R16 DVR V8.1.0 User Manual
TABLE OF CONTENTS
Table of Contents
SECTION 1 Systems Overview...................................................................1
1.1 Using the mouse.....................................................................3
SECTION 2 Initial Setup........................................................................5
2.1 Activation...........................................................................5
2.2 Using theWizard for initial conguration ................................................7
SECTION 3 Channel - Live Display ..............................................................14
3.1 Live display ........................................................................14
3.1.1 Status Icons....................................................................15
3.1.2 Start menu ....................................................................15
3.1.3 Toolbars.......................................................................16
3.2 Live screen controls .................................................................17
3.2.1 Channel - Live screen............................................................17
3.2.2 Channel - PTZ screen ............................................................18
3.2.3 PTZ control panel ...............................................................19
3.2.4 Motion........................................................................21
3.2.5 PIR ...........................................................................23
SECTION 4 Record ...........................................................................26
4.1 Encode ............................................................................26
4.2 Record ............................................................................27
4.2.1 Record Schedule................................................................28
4.3 Capture............................................................................29
4.3.1 Capture Schedule...............................................................29
SECTION 5 Alarm Conguration ...............................................................31
5.1 Motion alarm handling ..............................................................31
5.2 PIR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5.3 PTZ Linkage alarm menu.............................................................33
5.4 EXCEPTION .........................................................................34
SECTION 6 Network Conguration .............................................................35
6.1 General settings ....................................................................35
6.1.1 PPPoE settings .................................................................36
6.1.2 Port Conguration ..............................................................36
6.2 DDNS settings ......................................................................37
6.3 Email setup ........................................................................39

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TABLE OF CONTENTS
6.3.1 Email Schedule.................................................................40
6.4 FTP setup ..........................................................................40
6.4.1 FTP Schedule ..................................................................41
SECTION 7 Device Conguration ...............................................................43
7.1 Disk...............................................................................43
7.1.1 Disk Group ....................................................................45
7.1.2 S.M.A.R.T. data .................................................................45
7.2 Cloud settings ......................................................................46
SECTION 8 System Settings ...................................................................48
8.1 General settings ....................................................................48
8.1.1 Date and Time .................................................................49
8.1.2 Output Conguration ...........................................................51
8.2 Multi-User setup....................................................................54
8.3 Maintenance .......................................................................58
8.3.1 Log...........................................................................59
8.3.2 Load Default ...................................................................60
8.3.3 Upgrade ......................................................................60
8.3.4 Parameter Management ........................................................61
8.3.5 Auto Reboot ...................................................................62
8.4 Information ........................................................................62
8.4.1 Channel Information ............................................................63
8.4.2 Record Info ....................................................................64
8.4.3 Network Status.................................................................64
SECTION 9 Search, Playback, Backup and Tags ...................................................65
9.1 Using Search Features ...............................................................65
9.1.1 Video Clip Backup ..............................................................66
9.1.2 Search, Playback and backup video................................................69
9.1.3 Event Search, Playback and backup video ..........................................71
9.1.4 Event Playback Control ..........................................................73
9.1.5 Sub-periods Playback ...........................................................73
9.2 Smart Search and Playback ...........................................................74
9.2.1 Smart Search Area ..............................................................75
9.2.2 Tags ..........................................................................76
9.2.3 Picture Search and View .........................................................79
SECTION 10 Remote Login .....................................................................81

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TABLE OF CONTENTS
10.1 System Requirements ...............................................................81
10.2 Remote login.......................................................................81
10.2.1 Remote login with Surveillance Plugin installation ..................................81
10.3 Live screen .........................................................................84
10.4 Playback screen.....................................................................86
10.5 Remote Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
10.6 Local Settings ......................................................................88
SECTION 11 HDVision Mobile App for Remote Access ...............................................89
11.1 Getting Started .....................................................................89
11.2 Help screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
11.2.1 Overview .....................................................................91
11.2.2 Live (View) ....................................................................92
11.2.3 (Remote) Playback .............................................................92
11.2.4 Record (Local Playback) .........................................................93
11.2.5 Image (Manager)...............................................................93
11.2.6 Remote Setting ................................................................94
11.2.7 Alarm ........................................................................94
11.2.8 Device (Manager). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
SECTION 12 Using Video Player Software .........................................................96
12.1 Installation on Windows .............................................................96
12.2 Play video le ......................................................................98
12.2.1 Capture image .................................................................99
12.2.2 Save clip ......................................................................99
APPENDIX A Troubleshooting ..................................................................101
A.1 System troubleshooting ............................................................101
A.2 Best Practices .....................................................................103

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NOTES

1R4, R8, R16 DVR V8.1.0 User Manual
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your new Embedded DVR security system! Your system includes the following key features:
General
• Connectable to 4, 8 or 16 compatible analog camera (depends on the capacity of the DVR)
• Supports H.265 / H.264 video le formats
• PAL / NTSC adaptive video inputs
• Each channel supports dual-stream
• Independent conguration for each channel, including resolution, frame rate, bit rate, image quality, etc.
• The quality of the input and output record is congurable
Local Monitoring
• HDMI / VGA outputs provided
• HDMI video output at up to 4K resolution
• Multi-screen display in Live is supported, and the display sequence of channels is adjustable
• Live screen can be switched in groups. Manual switch and auto-switch are provided and the auto-switch interval is
congurable
• Custom window-division live display layout conguration
• Congurable main stream and sub-stream for the live display
• Quick setting menu is provided for live display
• Motion detection, video tampering, video exception alert and video loss alert functions
• Privacy mask
• Multiple PTZ protocols supported; PTZ preset, patrol and pattern
• Zooming in by clicking the mouse and PTZ tracing by dragging mouse
HDD Management
• Up to 8 TB storage capacity for each disk supported (refer to the specications for your recorder for hardware capabilities)
• S.M.A.R.T. and bad sector detection
• HDD group management
• HDD property: read-only, read / write (R / W)
• HDD quota management; dierent capacities can be assigned to dierent channels
• HDD health monitoring
Recording, Capture and Playback
• Continuous, event, PIR video recording parameters and recording modes
• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording

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• Searching record les and captured pictures by events (alarm input / motion detection)
• Tag adding for record les, searching and playing back by tags
• Locking and unlocking record les
• Local redundant recording and capture
• Normal / Smart video playback mode
• Searching and playing back record les by channel number, recording type, start time, end time, etc.
• Supports playback by main stream or sub stream
• Smart search for the selected area in the video
• Zoom during playback
• Reverse playback of multi-channel
• Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by
dragging the mouse
• Supports thumbnails view and fast view during playback
• Manual capture, continuous capture of video images and playback of captured pictures
Files Management
• Export video data by USB device
• Export video clips during playback
• Lock / unlock alarm information to prevent / allow erasure.
• Alarm and Exception
• Alarm for video loss, motion detection, HDD error, and HDD full, etc.
• Alarm triggers full screen monitoring, audio alarm and sending e-mail
Other Local Functions
• Operable by front panel, mouse, remote control, or control keyboard
• Multi-level user management; admin user is allowed to create many operating accounts and dene their operating permission,
which includes the limit to access any channel
• Operation, alarm, exceptions, and log record and search
• Manually clearing alarms
• Import and export device conguration information
Network Function
• IPv6 is supported
• TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS are supported
• TCP, UDP and RTP for unicast
• Support access by HDVision Mobile app
• Remote Web browser access by HTTPS ensures high security
• Remote reverse playback via RTSP
• Remote search, playback and download
SECTION 1: SYSTEM OVERVIEW

3R4, R8, R16 DVR V8.1.0 User Manual
SECTION 1: SYSTEM OVERVIEW
• Remote parameters setup
• Remote viewing of the device status, system logs and alarm status
• Remote HDD formatting and program upgrading
• RS-485 transparent channel transmission
• Alarm and exception information can be sent to the remote host
• Remotely start / stop recording
• Remotely start / stop alarm output
• Remote PTZ control
• Remote JPEG capture
• Two-way audio and voice broadcasting
• Embedded Web server
1.1 Using the mouse
Mouse control
A standard 3-button (left / right / scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:
1. Plug the USB mouse into the either the front panel or back panel USB connector of the DVR.
2. When the recorder is powered on, the mouse will be automatically detected. If the mouse is not detected, the mouse may not
be compatible with the DVR. Please refer to the recommended device list from your provider.
Using the mouse
1. Left Button:
—Click to select menu options.
—During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel
again to return to split-screen viewing.
—Click on a channel in the Live screen to open Camera Quick Toolbar.
—Click and hold to drag sliders and scales on menu mode.
2. Right Button:
—Click once to open the task bar on the Live screen.
—In menus, click to go back or close the menu.
3. Scroll Wheel:
—In menus, scroll to move up / down through the menu content.
—While hovering over the volume control wheel, scroll to turn system volume up / down.

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Using the Remote Control
3
5
11
14
16
9
1
6
4
2
10
13
15
12
7
8
9
No. Icon Description
1 1-8 Numeric keys
Press to display channel 1~8
2 9, 0 Numeric keys
3 ALL Press to display all channels
Multiple display mode
4 Menu Press to enter or exit the Main Menu
5 Mute Mute On/o
6 Submenu Go to submenu
7 Up arrow key; Volume increase
8 SEL Press to enter the selected menu item and edit the setting
9 Left/Right key; Decrease/increase parameter value of control bar.
10 Down arrow key; Volume decrease
11  Press to rewind during video playback
12  Press to fast forward during video playback
13 Press to play recorded video or enter the recording search menu
14 Press to start manual recording
15 Press to stop manual recording or stop the video playback
16 | | Press to pause the video playback or enter frame-playback mode
Using the Virtual Keyboard
When you click in an editable data entry eld, a virtual keyboard will appear. Click on the character in the keyboard to enter it into
the eld. When the data entry is complete, click the Enter key in the lower right corner.
Move cursor
left, right Enter
Click to
delete
previous
character
Click for
upper,
lower case
SECTION 1: SYSTEM OVERVIEW