
ARC-H
Pad
Coil Center
ARC-H
Connect power and check for blue LED Place phone on the Resonator Pad to
charge
6 7
The ARC logo identies the coil
center which must be aligned with the
Resonator Pad
8Common queries / installation problems
9
Common queries
The phone will not charge when I place the phone directly on
the charger, to check it works before installation?
The charger will not charge a phone unless it is separated (and
aligned) from the phone by at least 0.8”(20mm)
The magnets will not attract each other through my desk?
The magnets only work up to 1”(25mm). Either route the desk
underside to <1” (25mm) thick or call to purchase the Electronic
Alignment Guide
Common installation errors
Pad tted over the center of the charger
- WILL NOT WORK
The charging coil is Off-Center, the
alignment guide must be used to
guarantee accuracy
Pad misaligned - WILL NOT WORK
The alignment guide must be used to
guarantee accuracy
LED Functions
Slow on/off blue - Device is on and in stand-by mode
Solid blue - Device in on and in charging mode
Red - Error mode
• Foreign Object Detected - Remove metal from near
charger
• Phone is too close - Move phone greater than 15mm
away
• Plug pack issue - Use only original plug pack
• NON-compatible device - Upgrade phone
The ARC logo identifies the coil center which must be
aligned with the resonator pad
OE House, Thomas Maddison Lane
Calder Park, Wakefield, WF4 3GH
Tel: +44 (0) 1924 367255 Fax: +44 (0) 1924 290652
United Kingdom - USA - Germany - Dubai - Australia OE Electrics arc-H LD March 2021 | 4
technical
Installation