Arc-H-User-Manual-Universal-2020(LD)-v3
OE GmbH
www.oeelectrics.de
+49 (0)2261 958 3001
OE Head Office
www.oeelectrics.co.uk
+44 (0) 1924 367255
www.oeelsafe.com.au
+61 2 9454 7500
Slow on/o Blue - Device is on and in stand-by mode
Solid Blue - Device is on and in charging mode.
Red - Error Mode:
•Phone not aligned with charging coil under ARC
logo - Align phone
•Foreign Object Detected - Remove metal from
near charger.
•Phone is too close - Move phone greater than
20mm (0.78”) away.
•Power Adapter Issue - Only use original plug pack.
•NON-Compatible Phone - Upgrade phone.
LED Functions: The phone will not charge when I place the phone
directly on the charger, to check it works before
installation?
The charger will not charge a phone unless it is
separated (and aligned) from the phone by at least
20mm(0.78”).
The magnets will not attract each other through my
desk?
The magnets only work up to 25mm(1”). Either route
the desk underside to <25mm (1”) thick or call to
purchase the Electronic Alignment Guide.
Precautions
Through Surface Wireless Charging
ADVANCED RESONANT CHARGER
OE Inc
www.oeelectrics.com
+1 (844)-927-0600
• Follow installation guidelines overleaf for optimum
charge.
•Keep metal objects (keys, coins, credit cards etc)
away from charging area. They may activate foreign
object detection (FOD) and ARC-H will not operate.
•Do not use phone cases with magnet or metallic
blocks when charging.
•Charger will only charge through non-metallic
surfaces.
•Install further than 35mm from metal objects.
•Do not expose ARC-H to liquids.
•Use only supplied 19V power supply with correct plug
attachment for country of use.
•Complies with the following Safety and EMC
standards.
The ARC logo identifies the
coil center which must be
aligned with the Resonator
Pad
Pad fitted over the centre of
the charger - WILL NOT WORK
The charging coil is O-
Center, the alignment guide
MUST be used to guarantee
accuracy
Pad misaligned - WILL NOT
WORK
The alignment guide MUST be
used to guarantee accuracy
LD
Alignment
Common Faults & Troubleshooting
Is the table too thin or too thick?
ARC-H (LD) is designed for worksurfaces with surfaces
20-50mm (0.78”-2”) thick
FCC requirements in USA limit the maximum worksurface
thickness to 30mm (1.18”).
Will my device charge with metal objects on the
charging surface?
Devices won’t charge if there’s a metal object on the
charging surface. Remove the object and allow several
seconds for the device to begin charging again.
Can ARC-H charge other wireless charging devices?
Due to the coils size, ARC-H will only charge your
compatible mobile phones.
My phone isn’t charging or is charging slowly.
Generally the wireless charging coil is located in the
middle of a phone, so please make sure your phone is
placed over the center of the resontor pad. If the phone
case is too thick or has metal/magnetic accessories,
your phone may not charge.
Standards
• Qi Compatible
•FCC part 15 (when installed under surfaces 20-30mm
(0.78”-1.18”) thick)
•IEC62386-1:2014 +A11:2017
•EN50655:2017
•ETSI EN 301 489-1 V2.2.3 (2019-11)
•ETSI EN 301 489-3 V2.1.1 (2019-03)
•ETSI EN 303 417 V1.1.1 (2017-09)
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help
RF Exposure Warning Statements:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment shall be
installed and operated with minimum distance 20cm between
the radiator & body.
