6
Troubleshooting
Q: Why does the machine start counting down when I press the timer button before the
temperature reaches the setting value? Is this normal?
A: Please do not worry about it, it is normal. If the timer button was tapped by accidence,
we suggest that you can switch off and remove the machine timely to avoid damaging
the patterns and fabrics. After that, please restart the machine and wait for its heat-up.
Q: What are the tips for successful transfers with Hobby Press?
A: For perfect transfers that last, three things are important:
1. A firm, even surface. Iron boards and plastic tables can not provide a firm, even
surface needed for successful transfers. We suggest you can use a silicone mat.
2. Use the recommended settings for the iron-on and base material you're using.
3. Make sure you apply firm pressure when transfer.
Q: How hard do I have to press?
A: Some applications call for "gentle" pressure, and some call for "firm" pressure. Firm
pressure means press down with two hands and 15-40 lbs. of body weight. Gentle
pressure means one hand with 5-15 lbs. of body weight. In all cases, a waist-high
table is recommended for ease in applying the recommended pressure.
Q: When pressed onto the garments, the color of the design is faded?
A: Reason comes from three aspects, the pressure is too low, the temperature is not
hot enough or the design has not been pressed for enough time. You may need to
try more to get right temp, time and pressure.
Q: I followed the instructions and my iron-on didn't stick. What happened? How do I
get it to work?
A: The most common reasons for your images not sticking:
1. Press machine did not make full contact with the base material. This could be because
of seams, zippers or anything else that will cause you to not have a flat surface.
2. Verify that your Press machine is set to the recommended settings.
3. Be sure heat has been applied to both the front and the back of the design for the
recommended time.
4. Re-touch the front and back of material with heat for an additional 10-15 seconds.
Q: The Press Machine temperature goes down when l apply it to the image. ls this
something wrong?
A: Press temperature may fluctuate briefly when placed on the base material after heating.
This is due to the difference in temperature of the heated plate and the base material.
Don't worry, the Machine temperature will quickly return to the selected setting.
Your image adhesion will not be affected.
Q: My machine keeps turning off, and I have to turn it back on. Why?
A: This is the auto-shut off safety feature of Heat Press Machine. After 10 minutes of
inactivity, or no button pushes, the device will alert you and then shut off.
