Oki OKIFAX 2350 User manual

Handbook
OKIFAX 1050/2350/2450
English
This document was created with FrameMaker 4.0.2

2
English
Every effort has been made to ensure that the information in this
document is complete, accurate and up-to-date. The
manufacturer assumes no responsibility for the results of errors
beyond its control. The manufacturer also cannot guarantee that
changes in products made by other manufacturers and referred
to in this handbook will not affect the applicability of the
information in it. This handbook is subject to change without
notification.
 1995 by Oki Data Corporation. All rights reserved.
OKI and OKIFAX are registered trademarks of OKI Electric
Industry Co., Ltd.

Safety 3
English
Safety
Installation Hints
J
Install your fax machine in a dust-free location away
from direct sunlight.
J
Do not plug your fax machine into a power source
shared by equipment which produces electrical noise
(i.e., air conditioners, etc.).
J
Leave electronic adjustments to authorized service
personnel.
J
The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug
your fax machine into anything other than a standard
RJ-11C jack.
J
Your fax machine is intended to be grounded
electrically and is equipped with a three-wire
grounded power cord. For your safety, do not attempt
to defeat your power cord’s grounding plug.
J
The TEL port on the back of the machine is suitable for
2- or 3-wire devices.
J
This equipment may not necessarily provide for the
effective hand-over of a call from a telephone
connected to the same line.
J
The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices or automatic ring detectors will rise to bell
tinkle or noise and may cause false tripping of the ring
detector. Should such problems occur, the user is not
to contact the telephone compnay.
Operation and Maintenance
J
Use a dry cloth to clean the control panel and the main
body of the unit.
J
Aside from the instructions specifically mentioned in
this handbook, your fax machine is not user
serviceable. Do not attempt to service the machine or
lubricate moving parts by yourself.
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4 Safety
English
J
Pull out the AC plug before trying to remove any
objects that may have fallen into the machine.
J
Immediately disconnect the fax machine if it becomes
physically damaged and arrange for its repair or
disposal.
J
When relocating your fax machine, always disconnect
the telephone line before disconnecting the power
cord, then reconnect the power cord first.
J
This fax machine is not intended to be used in parallel
with any other telephone devices.
Toner Cartridge and Image Drum Unit
Handling
J
Leave unused toner cartridges and image drum units in
their packages until needed. When replacing a toner
cartridge or image unit, re-use the packaging to
dispose of the old toner cartridge or image drum unit.
J
Do not expose these components to light for more
than five minutes. Never expose the green drum
(inside the image drum unit) to direct sunlight.
J
Always hold the image drum unit by the ends—never
by the middle. Never touch the green drum inside the
image drum unit.
J
Exercise care when removing the toner cartridge. Do
not let it touch your clothing or porous materials. The
toner powder causes permanent stains.
J
Small amounts of toner spilled on skin or clothing can
be readily removed with soap and cold water. Using
heated water will make removing the stain much more
difficult.
Emergency First Aid
J IF TONER IS SWALLOWED:
Dilute by giving two
glasses of water and induce vomiting by administering
Syrup of Ipecac (follow manufacturer’s instructions).
Seek medical attention.
Never attempt to induce
vomiting or give anything by mouth to a person who is
unconscious.
J IF TONER IS INHALED:
Take person to an open area for
fresh air. Seek medical attention.
J IF TONER GETS IN THE EYES:
Flush eyes with large
quantities of cool water for 15 minutes, keeping
eyelids open with fingers. Seek medical attention.

Contents 5
English
Contents
Safety 3
Installation Hints 3
Operation and Maintenance 3
Toner Cartridge and Image Drum Unit
Handling 4
Emergency First Aid 4
Contents 5
Introduction 8
Features 8
OKIFAX 1050 Features 9
OKIFAX 2350 Features 9
OKIFAX 2450 Features 9
Product Options 10
Memory Expansion 10
Second Paper Cassette 10
PC Interface Board 10
Component Identification 11
What You Should Receive 11
Components 12
Control Panel 14
Control Panel Keys and Indicators 15
The One Touch Keypad 17
Using the One Touch Keys for Dialling 18
Using the One Touch Keys for Selecting Functions and
Programming 18
Signal Tones 19
Installation 21
Getting Started 21
Where to Install Your Fax Machine 21
Unpacking 21
Setting Up Your Fax Machine 22
Install the Document Stacker 22
Install the Toner Cartridge 22
Connect to the Telephone Line 24
Option: Installing an External Handset 24
Connecting an External Telephone or Answering
Machine 26
Connect Power 27
Loading Paper 27
Setting the Clock 29
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6 Contents
English
Setting the Answering Mode 30
Answering Mode Options 30
Changing the Answering Mode 31
Setting the Fax Identification 31
Setting Language 33
Connecting to a PBX 33
Dial Directories 35
Programming One Touch Keys 35
One Touch Parameters 37
Chain Dialling 37
Programming Auto Dial Numbers 37
Programming Groups 39
Basic Operations 40
Preparing Documents 40
Document Size 40
Multiple Page Documents 40
Loading Documents 41
Sending a Fax to a Single Location 42
Search Key Dialling 43
Real-Time Dialling 43
Redialling 43
Confirming Results 43
Stopping a Transmission 43
Receiving Faxes Manually 44
Receiving Faxes in Memory 44
Memory Reception Mode [MEM] 44
No Paper Reception 44
No Toner Reception 45
Cancelling Messages Stored in Memory 45
Rejecting Unsolicited Fax Messages 45
Power Failures and Memory 46
Making Copies 46
Making Copies with the Manual Paper Feeder 47
Using Voice Request 48
To Initiate a Voice Request 48
To Answer a Voice Request 48
Advanced Operations 49
Sending a Fax at a Later Date and Time 49
Sending a Delayed Fax from the Document Feeder 49
Sending a Delayed Fax From Memory 50
Cancelling a Delayed Transmission 51
Sending a Fax to Multiple Locations 52
Sending a Confidential Fax 52
Receiving Confidential Faxes 53
Creating a Confidential Mail Box 53
Changing Your Password or Closing a Mail Box 54
Printing a Confidential Message 55
Relay Broadcasting 55
Relay Initiating Station 56
Relay Key Station 56
Relay Broadcast Report 56
Initiating a Relay Broadcast 56
Polling 57
Setting Your Fax Machine to be Polled 57

Contents 7
English
Polling Documents from Other Fax Machines 57
Dual Access 58
What You Can Do While Sending a Fax 58
What You Can Do While Receiving a Fax 58
Programming 60
Customizing Features and Operations 60
Viewing Your Current Settings 60
User Function Settings 60
User Function Settings List 60
Changing Your User Function Settings 62
Dial Parameter Settings 63
Dial Parameter Settings List 63
Changing Your Dial Parameter Settings 64
Service Function Settings 64
Service Function Settings List 64
Reports 66
Understanding Reports 66
Activity Report 66
Broadcast Confirmation Report 66
Broadcast Entry Report 67
Message Confirmation Report 67
Confidential Reception Report 67
Configuration Report 68
Power Off Report 68
Telephone Directory 68
Printing Reports 68
Printing a Message Confirmation Report 68
Printing Other Reports 69
Codes Used in Reports 69
Result Codes 69
Communication Codes 69
Problem Solving 70
Clearing a Document Jam 70
Clearing a Printing Paper Jam 70
Replacing the Toner Cartridge 74
Replacing the Image Drum Unit 76
Reading Your Print Counters 78
Problem Checklist 78
Specifications 82
User Information 83
Notice for Connection to the Telecommunication
Systems 83
Notes 84
Unauthorised Modifications to Equipment 84
Storage of Telephone Numbers 85
Notes 86
87
Date:Signed: 87

8 Introduction
English
Introduction
Thank you for purchasing this OKIFAX fax machine.
This fax machine uses advanced Light Emitting Diode
technology to transfer received and copied images to
plain paper. It has been designed to make sending and
receiving faxes a fast and trouble-free process.
Features
The OKIFAX 1050, 2350 and 2450 all include the
following features:
J
One Touch keys for automatic, single-key dialling of
pre-programmed telephone numbers.
J
Auto Dial numbers for automatic dialling of additional
pre-programmed telephone numbers.
J
Group programming to allow you to transmit a
document to multiple locations with a single selection.
J
A search feature to allow you to look for pre-
programmed telephone numbers by name.
J
Mail boxes for confidential transmission and reception.
J
Automatic redial and page re-transmission when a
telephone number is busy or when problems occur in
communication.
J
Advanced transmission and reception features,
including delayed transmission, transmission to
multiple locations, confidential transmission and
reception, relay broadcast initiate and polling.
J
Advanced memory transmission and reception
features, including automatic reception into memory.
J
Reports to help you keep track of your fax machine’s
operations and settings.
J
Automatic power save mode.
J
Answering modes for manual and automatic fax
reception, automatic switching between incoming
voice and fax messages, and to allow an answering
machine to work on the same telephone line.
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Introduction 9
English
J
A closed network feature to allow you to limit who can
send faxes to your fax machine, or to limit both where
faxes can be sent to and received from.
J
Your fax machine can also make up to 99 copies of an
original document.
OKIFAX 1050 Features
J
10 One Touch keys.
J
40 Auto Dial numbers.
J
Five groups.
J
One mail box for confidential reception.
J
Halftone transmission in up to 16 shades of grey.
J
Fax communication at up to 9,600 bits per second.
J
Transmission preparation feature which allows you to
load and prepare one document for transmission while
your fax machine is sending or receiving another
message.
J
256 KB of built-in memory.
OKIFAX 2350 Features
J
15 One Touch keys.
J
64 Auto Dial numbers.
J
10 groups.
J
8 mail boxes for confidential reception.
J
Halftone transmission in up to 32 shades of grey.
J
High-speed scanning of original documents.
J
Fax communication at up to 14,4000 bits per second.
J
An advanced dual access feature which allows you to
load and prepare multiple documents for transmission
while your fax machine is sending or receiving another
message.
J
A manual paper tray to allow you to load a different
type of paper while making copies. (Paper size is
dependent on 1st paper size setting.)
J
256 KB of built-in memory.
OKIFAX 2450 Features
J
30 One Touch keys.
J
99 Auto Dial numbers.
J
20 groups.
J
16 mail boxes for confidential reception.
J
Halftone transmission in up to 64 shades of grey.
J
High-speed scanning of original documents.

10 Introduction
English
J
High-speed fax transmission and reception at up to
14,400 bits per second.
J
An advanced dual access feature which allows you to
load and prepare multiple documents for transmission
while your fax machine is sending or receiving another
message.
J
A manual paper tray to allow you to load a different
type of paper while making copies. (Paper size is
dependent on 1st paper size setting.)
J
512 KB of built-in memory.
J
Battery backup to protect memory operations and
other communication settings for up to one hour in the
event of a power failure.
Product Options
A number of options are available to increase the
usefulness and convenience of your fax machine.
Memory Expansion
Installing additional memory allows your fax machine
to more pages of information in memory. If you are
constantly seeing a MEMORY OVERFLOW message on
your fax machine, you should consider purchasing
additional memory.
J
If you have an OKIFAX 1050, 512KB and 1MB memory
expansion boards are available.
J
If you have an OKIFAX 2350 or 2450, 512KB, 1MB and
2MB memory expansion boards are available.
Second Paper Cassette
If you have an OKIFAX 2350 or 2450, the second paper
cassette option adds an additional 500 pages of paper
capacity to your fax machine. When your fax
machine’s main paper cassette runs out of paper, your
fax machine automatically switches to the second
paper cassette to continue printing received faxes or
copies.
PC Interface Board
This options allows your OKIFAX 1050, 2350 or 2450
to communicate with a personal computer. Once the
option is installed, you can:
J
Use your fax machine as a local printer.
J
Send fax messages directly from your computer.
J
Receive and store fax messages directly on your
computer.
J
Scan pages from your fax machine into your computer.

Component Identification 11
English
Component Identification
What You Should Receive
Image Drum Unit
(inside fax machine)
Toner Cartridge
Telephone Cord
Power Cord
Optional External
Handset
Facsimile Unit
Document Stacker
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12 Component Identification
English
Components
One Touch Keypad
Document Stacker
Holds your original documents
after they are faxed or copied.
Copy Stacker Extension
Slide this tray out to help
support copies or received faxes.
Control Panel
Document Guides
Adjust these guides to the page
width of the documents that are to
be copied or faxed.
Power Switch
Press the Ito turn the machine ON
or the Oto turn the machine OFF.
Front Panel
The panel on the front of your
OKIFAX 2350 or 2450 gives you
access to the Manual Paper
Feeder. This allows you to bypass
the paper cassette and feed paper
directly into the machine. Use this
feature when you want to use a
different type of paper.
Document Table Extension
Flips out to support longer
documents that are to be faxed or
copied.
Document Table
Covers the copy stacker and
holds original documents that
are to be faxed or copied.
Paper Cassette
Holds up to 250 sheets of paper.
Copy Stacker
Holds copies or received faxes.
Paper Indicator
Shows how much paper remains in
paper cassette.
Paper Path Icon
Load documents face
down here.

Component Identification 13
English
TEL 1 Terminal
TEL 2 Terminal
Terminals for connecting the unit to an
optional handset or external telephone.
LINE Terminal
Terminal for connecting the unit to an
outside telephone line.
AC Power Inlet
Plug the AC power cord, supplied with
your unit, into this inlet.
Cable Run for Telephone Cord
When installing the optional external
handset, feed the telephone cord through
this cable run to the TEL 1 or TEL 2
terminals.
Expansion Slot Cover
Open this cover to expose expansion
slots for optional PC interface and
memory expansion boards.
1
ABC
2
DEF
3
GHI
4
JKL
5
MN
6
PRS
7
TUV
8
WXY
9
*
OQZ
0
#
AUTO REC
SEARCH
SELECT
FUNCTION
AUTO DIAL
HYPHEN REDIAL
COPY HOOK
V.REQUEST
PHOTO EX FINE FINE STD
LIGHT NORMAL DARK
ALARM
STOP START
Image Drum Unit
The image drum unit contains the
green photosensitive drum which
receives images from the LED
print head and transfers them to
the printing paper. You will need
to change your fax machine’s
image drum unit about once every
12,000 pages (depending on
usage).
Toner Cartridge
This black cylinder, installed inside the
image drum unit, contains the black
powder which is your fax machine’s ink.
You will need to install a new toner
cartridge when TONER LOW or
REPLACE TONER CART messages
appear on the display.
LED Print Head
This black bar is the part of your fax
machine which writes received or
copied images onto the image drum
unit. You should clean this bar each time
you change your toner cartridge.

14 Component Identification
English
Control Panel
1DEF 3
ABC
2
MNO
6
JKL
5
GHI
4
PQRS
7
0
*#
UNIQUE
AUTO REC
SEARCH
HYPHEN
COPY
AUTO DIAL
REDIAL
HOOK
V REQUEST
PHOTO EX FINE FINE STD
LIGHT NORMAL DARK
START
STOP
ALARM
WXYZ
9
TUV
8
SELECT
FUNCTION
1814 15 16 17 1913
12
1
10765432
0
*
12 3 4 5
98
20
21
11
6789/SPACE 10/PAUSE

Component Identification 15
English
Control Panel Keys and Indicators
1 LCD Display Panel:
Refer to this display for
instructions and information while your fax machine is
performing operations or while you are programming.
2 Copy Key:
After loading a document, press this
key to make a copy. When no documents are loaded,
press this key to obtain a Message Confirmation Report
about your last transmission.
3 Hyphen Key:
When programming One Touch
keys and Auto Dial telephone numbers, use this key to
tell your fax machine to wait for the outside or
international line to become available before it
proceeds with dialling the rest of the telephone
number. When programming the TSI/CSI or call back
numbers into your fax machine, use this key to enter a
“+” symbol.
4 Search Key:
The One Touch keys and Auto Dial
numbers can be programmed to have a name or
location ID associated with their telephone numbers.
Using this key by itself or in combination with the
numeric keypad, you can search for these numbers
alphabetically.
5 Auto Rec Key:
Use this key to switch your fax
machine’s answering mode. The answering mode
controls how your fax machine answers incoming calls
and receives faxes. Your fax machine’s display will
always indicate your current selection. See Setting the
Answering Mode in the Installation chapter for more
information about the answering modes available in
your fax machine.
6 Select Function Key:
Use this key to activate your
fax machine’s advanced transmission and reception
functions, to obtain reports and for programming. To
select a function, press the Select Function key, then
press the One Touch key labelled with the function
you want to use.
While programming or selecting other functions,
pressing the Select Function key a second time takes
you directly back to your fax machine’s standby mode.
7 Auto Dial Key:
Auto Dial numbers are abbreviated
numbers for rapid dialling. Rather than dialling the
entire telephone number, you can enter a 2-digit Auto
Dial number instead. You can also use the Location
IDs (names) associated with Auto Dial numbers to
search for these locations by name using the Search
key.
8 Redial Key:
Press this key to manually redial the
last number dialled on your fax machine.
9 Hook/V. Request Key: Press the Hook/Voice
Request key to open a telephone line for manual

16 Component Identification
English
dialling. You will be able to hear the dialling through
your fax machine’s speaker.
If you have an optional telephone handset or external
telephone connected to your fax machine, you can
also use this key to initiate or answer a request for
voice communication. During a fax communication,
press the Hook/Voice Request key to tell the operator
at the other fax machine that you want to talk to him
or her at the end of your transmission or after
reception of any page has been completed. To answer
a voice request, press the Hook/Voice Request key
after lifting your telephone handset.
10 One Touch Keypad:
For a description of all the
functions of the One Touch keypad, see the next
section, The One Touch Keypad.
11 One Touch Labels:
After programming a location
into a One Touch key, write the location’s name on the
One Touch label. Lift off the plastic cover above the
One Touch label, use a pencil to write in the name,
then replace the cover.
12 Numeric Keypad:
When dialling, these 12 keys
work just like the keypad on a telephone. You will also
use the keypad to enter numbers, letters and other
characters while programming.
13 */Tone Key:
If your fax machine is set to pulse
dialling, this key allows you to switch the dialling
operation of your fax machine from pulse to tone
dialling during your current call. You can also use this
key while programming to create numbers with mixed
pulse-then-tone operation.
14 0/Unique Key:
When dialling, you will use this
key to enter a “0”. When programming your Sender ID
or a Location ID, you can use this key to enter a variety
of unique characters, including: ! # & ‘ ( ) * + , – . / : ;
= ? · ä ß ñ ö ü Æ Å Ø æ å ø.
15 Transmit Resolution/YES
F
key:
Use this key to
change the resolution used for transmitting documents.
Use STD for standard originals, FINE and EX.FINE for
detailed or small print originals, and PHOTO for
originals that include colours or many shades of grey.
You will also use this key as the Yes
F
key when
making selections or to move your cursor while
programming.
16 Type of Original/NO
E
key:
Use this key to select
the document contrast after you load a document for
transmission. Use LIGHT for originals that are too light,
NORMAL for documents with good contrast, and
DARK for originals that are too dark.

Component Identification 17
English
You will also use this key as the NO
E
key when
making selections or to move your cursor while
programming.
17 Alarm Indicator:
This indicator will glow red and
an alarm will sound to notify you of any problem that
occurs. To turn the alarm indicator off, press the Stop
key and correct the problem.
18 Stop Key:
This key cancels the transmission or
copy operation currently in progress or turns off the
Alarm Indicator.
While you are programming, pressing the Stop key
takes you back step-by-step through the programming
functions you have already selected.
19 Start Key:
Press the Start key to initiate the
operation indicated on the display or to confirm
information you have entered into the display.
20 Space Key:
Use this key on the One Touch
Keypad to enter spaces while programming. Unlike the
Pause key, spaces are used for easier reading only and
have no effect on dialling. Refer to the table below for
the location of the Space key on your fax machine.
Model Space Key Position
OKIFAX 1050 One Touch Key 9
OKIFAX 2350 One Touch Key 14
21 Pause Key:
Use this key on the One Touch keypad
to enter automatic 3-second pauses in dialling when
programming telephone numbers. For example, you
may want to use this key to tell your machine to wait
for an outside or international line to open. Pauses in
telephone numbers are marked by a “P” symbol. Refer
to the table below for the location of the Pause key on
your fax machine.
Tip:
Use of the Pause key may be removed in your
country.
The One Touch Keypad
The One Touch keys are your fax machine’s most
important tool. You will use them for quick, one-touch
dialling, and to access most of your fax machine’s
functions and programming options.
OKIFAX 2450 One Touch Keys 14 and 29
Model Pause Key Position
OKIFAX 1050 One Touch Key 10
OKIFAX 2350 One Touch Key 15
OKIFAX 2450 One Touch Keys 15 and 30
Model Space Key Position

18 Component Identification
English
Using the One Touch Keys for Dialling
To use a One Touch key for dialling, just press the
appropriate One Touch key. For each key, you may
program up to two telephone numbers: a primary
number, which will always be dialled first, and an
alternate number which will be automatically dialled if
the first number is busy or if there is no answer. You
can also use the Location IDs (names) associated with
One Touch keys to search for these locations by name
using the Search key.
Number of One Touch Keys Available:
The number of
One Touch key locations you have available depends
on the model of your fax machine.
Accessing One Touch Keys 16–30 (OKIFAX 2450
Only):
To access One Touch keys 16–30, grasp the
Model One Touch Keys Available
OKIFAX 1050 1–10
OKIFAX 2350 1–15
OKIFAX 2450 1–15 (on main One Touch panel)
and 16–30 (beneath main One
Touch panel)
One Touch keypad latch and swing the main One
Touch panel up and out of the way.
You can then select from One Touch keys 16–30.
When you are finished, close the One Touch keypad
to continue with other options and programming.
Using the One Touch Keys for Selecting Functions
and Programming
You will also use One Touch keys 1–10 for selecting
special transmission and reception functions, for
obtaining reports and for programming.
To select a function from the One Touch keypad, press
the Select Function key, then press the corresponding
One Touch key.
1/Delayed TX Key:
Use this key to send a fax at a later
time and date which you specify (within three days).

Component Identification 19
English
2/Broadcast Memory TX Key:
Use this key to send a
fax to multiple locations.
3/Confidential TX Key:
Use this key to send a
confidential document to a mail box (a memory
storage area) in the receiving fax machine.
4/Relay Initiate TX Key: Use this key to set up a
relayed fax transmission. During a relayed fax
transmission, your fax machine initiates the
transmission by sending a document to a second fax
machine, which then broadcasts the message to a
number of other fax machines.
5/Polling Key: When a document is loaded on the
document table, use this key to set your fax machine
to wait for another fax machine to call and request the
document to be sent (polling transmission). When no
document is loaded on the document table, use this
key to call another fax machine and request it to send
the documents loaded into it (polling reception).
6/Report Print Key:
Use this key to manually print
reports from your fax machine.
7/Counter Display Key:
Your fax machine keeps track
of the number of pages it has printed in several ways.
Use this key to check your fax machine’s print
counters, and to reset your fax machine’s drum counter
after replacing the image drum unit.
8/Location Program Key:
Use this key to program
your fax machine’s One Touch keys, Auto Dial
numbers and groups.
9/User Program Key:
Use this key to program your fax
machine’s identification information, to set your fax
machine’s clock, to set up mailboxes for confidential
message reception, and to change your fax machine’s
function settings.
10/Message Print From Memory Key:
Your fax
machine can be set to receive messages into memory
and not print them when it runs low on toner. Using
this key you can force messages to print (although
print quality may be poor). This key is also used to
print confidential fax messages received into mail
boxes in your fax machine’s memory.
Signal Tones
Your fax machine emits a number of sounds to inform
you of specific conditions.
Key Select Tone:
This is a short beep that occurs each
time you press a key.
Error Tones:
If you press a wrong or inappropriate
key, your fax machine will emit three short beeps. If
your fax machine experiences a problem during
communications, it will emit three long beeps. Press

20 Component Identification
English
the Stop key to turn the error tone off, then print a
Message Confirmation Report to check the source of
the problem (to do this, press the Copy key twice with
no documents loaded).
Voice Request Tone:
During a fax session, either you
or the person at the remote fax machine may initiate a
voice request (a message asking for a voice
conversation between yourself and the remote
operator). When the person at the remote fax machine
either initiates or answers your voice request, your fax
machine will emit a repetitive warbling sound.
End of Session Tone:
At the end of every successful
fax session, your fax machine will emit a short beep to
inform you that there were no errors or problems in
the communication.
Off-Hook Alarm Tone:
If your fax machine is
equipped with a handset, and if the handset is left off
the hook, your fax machine will emit an intermittent
warbling sound. To turn off the sound, hang up the
handset or press the Stop key.