Oki OKIFAX 5650 User manual

User’s Guide
P/N 59328501

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e-MailAddress
[email protected]
WebSite
Please visit Oki Data’s multilingual web site at:
http://www.okidata.com
Emergency First Aid Information
Refer to the Material Safety Data information in the Warranty
Information document.
Trademark Information
OKI, Oki Data, and OKIFAX are registered trademarks of Oki
Electric Industry Company, Ltd.
ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency.
Windows is either a registered trademark or a trademark of
Microsoft Corporation in the United States and/or other
countries
Disclaimer
Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Oki
Data assumes no responsibility for the results of errors or
omissions beyond its control. Oki Data also cannot
guarantee that changes in software and equipment made by
other manufacturers and referred to in this document will not
affect the applicability of the information in it. Mention of
software products manufactured by other companies does not
necessarily constitute endorsement by Oki Data.
Copyright Information
Copyright 2000 by Oki Data. All Rights Reserved
First Edition: October, 2000
Written and produced by the Oki Data Training and
Publications Department.
Contact Information
Please address any comments on this publication to:
MailingAddress
Oki DataAmericas, Inc.
Training and Publications Department
2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620
United States ofAmerica

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User’s Guide: English iii
Contents
Introduction.............................................................. 10
Oki Data Web Site ................................................................10
Features.................................................................................10
Installation ................................................................ 12
Installation Hints ..................................................................12
Getting Started .....................................................................13
Where to Install Your Fax Machine ...................................13
Unpacking ............................................................................14
What You Should Receive .................................................14
Setting up the Machine ........................................................15
Emergency FirstAid...........................................................19
Programming Required Information ....................................27
Helpful Hints ...............................................................1
Saving Money ........................................................................2
Saving Time ...........................................................................4
Speed Dial Numbers ..........................................................4
DualAccess........................................................................4
www.okidata.com ..............................................................4
Helpful Hints ..........................................................................5
Send a Fax and Save the Number ......................................5
Quick Message Confirmation Report................................8
Checking Information During Transmissions ...................8
References..........................................................................8
RecordingAddresses and Passwords .................................9
Priority Transmit................................................................9

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Getting to Know Your Fax Machine..................... 31
Component Identification....................................................31
Locating the Serial Number .................................................34
Control Panel Keys and Indicators.......................................36
One-Touch (Speed Dial) Keys ..............................................41
Using the One-Touch Keys ................................................41
List of One-Touch Keys with Descriptions ........................42
Sounds Your Fax Machine Makes ........................................44
DualAccess...........................................................................45
Using Your Fax with Your Computer ................... 46
General Information .............................................................46
Connect to Your Computer...................................................46
Setting Basic Features............................................. 47
Control Panel........................................................................47
Working with the Menu .......................................................50
User Function Settings .........................................................51
Determining Your Current Settings....................................51
User Function Settings List................................................52
Changing Your User Function Settings .............................63
Dial Parameter Settings ........................................................64
Current Dial Parameter Settings.........................................64
Dial Parameter Settings List...............................................64
Changing Your Dial Parameter Settings ............................66
Service Function Settings ....................................................67
Changing Your Service Function Settings ........................67
Service Function Settings List...........................................67
Changing the Language.......................................................68
Answering Mode ..................................................................69
Incoming Call Parameters ....................................................73
Connecting to a PBX............................................................73
Programming anAccess Number
(Dial Prefix).......................................................................74
Deleting a ProgrammedAccess Number
(Dial Prefix).......................................................................75

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User’s Guide: English v
Basic Faxing Operations ........................................ 76
Preparing Documents for Faxing..........................................76
Guidelines ..........................................................................76
Document Size ...................................................................77
Multiple Page Documents .................................................77
Loading Documents...........................................................78
Sending a Fax to a Single Location .....................................80
Messages on the Display Panel .......................................81
Search Key Dialing ............................................................82
Real-Time Dialing .............................................................82
Redialing ...........................................................................83
Confirming Results ............................................................83
Stopping a Transmission ...................................................83
Shortcut Fax Number Programming ..................................84
Receiving Faxes ...................................................................86
Receiving Faxes Manually ................................................86
Receiving Faxes in Memory..............................................87
Memory Reception Mode [MEM] ..................................87
Print Messages in Memory ..............................................87
No Paper Reception .........................................................88
Canceling Messages Stored in Memory ............................88
Rejecting Junk (Unsolicited) Fax Messages .....................89
Power Failures and Memory.................................................90
Information that is Lost ...................................................90
Power Outage Report.......................................................90
Using Voice Request .............................................................91
Programming Speed Dial Numbers ...................... 93
One-Touch Speed Dials ...................................................94
2- or 3-Digit Speed Dials .................................................95
Group Faxing...................................................................95
One-Touch Faxing................................................................96
Programming One-Touch Keys ..........................................96
Dialing with One-Touch Keys ...........................................99
Selecting Functions and Programming........................... 100
List of One-Touch Keys .................................................. 100
Chain Dialing .................................................................... 103
Auto Dial Faxing ............................................................... 104
ProgrammingAuto Dial Numbers ................................... 104
Copying ................................................................... 106
Quantity and Resolution ................................................... 106
Making Copies .................................................................. 107
Using the Manual Paper Feeder ........................................ 108

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Sending a Fax to Multiple Locations .................. 110
Group vs. Broadcast .......................................................... 110
Group Faxing..................................................................... 112
What is a Group Fax? ...................................................... 112
Example of a Group ........................................................ 112
Programming Groups ...................................................... 113
Add a Location (Number) to a Group ............................. 114
Search for a Location (Number).................................... 114
Delete a Location (Number) from a Group ..................... 115
Delete a Group ................................................................ 117
Finding a Group .............................................................. 118
Sending to a Group ......................................................... 118
Broadcasting ..................................................................... 119
What is a Broadcast Fax? ................................................ 119
Performing a Broadcast Operation.................................. 120
Relay Faxing .......................................................... 123
What is Relay Faxing? ...................................................... 123
Example of Relay Faxing.................................................. 123
Requirements for Relay Faxing ........................................ 124
Relay Initiating Station..................................................... 125
Relay Password.................................................................. 126
Relay Group Numbers ....................................................... 126
Relay Key Station (Hub) ................................................... 126
Relay Report Number
(Contact Number for Relay Broadcast Report)................ 127
Programming the Relay Report Number ........................ 128
Relay Broadcast Report .................................................... 130
Initiating a Relay Broadcast ............................................. 131

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User’s Guide: English vii
Advanced Operations ........................................... 133
Send a Fax at a Later Date and Time
(Delayed Fax) ................................................................... 134
Canceling a Delayed Transmission ................................ 140
Confidential Faxes ............................................................ 141
Personal (Confidential) Mailboxes................................. 142
Changing Your Password ................................................ 144
Closing (Deleting) a Mailbox......................................... 146
Sending Confidential Faxes ........................................... 147
Receiving Confidential Faxes ........................................ 148
Knowing You’ve Received a Confidential Fax .............. 149
Printing Confidential Messages ..................................... 150
Deleting Confidential Messages .................................... 151
Sending Documents Requested by Another Fax Machine
(Polling Transmission) ..................................................... 152
Explanation of Polling Transmission Types .................. 153
Memory Polling .............................................................. 154
Bulletin Polling .............................................................. 156
Dialing Another Fax Machine to Request Documents
(Polling Reception).......................................................... 160
Print Polled Faxes in Memory ........................................ 161
Delete Polled Faxes in Memory...................................... 162
Priority Transmit ............................................................... 163
Call Forwarding................................................................. 164
Working with Dual Access ................................... 166
What You Can Do While Sending a Fax ........................... 166
What You Can Do While Receiving a Fax........................ 167
What You Can Do While Making Copies ......................... 167
Reports.................................................................... 168
Printing Reports ................................................................ 170
Activity Report.................................................................. 174
Broadcast Confirmation Report (MCF) ............................ 176
Broadcast Entry Report ..................................................... 177
Confidential Reception Report......................................... 178
Configuration Report ........................................................ 179
Message Confirmation Report (MCF) .............................. 180
Phone Directory................................................................. 183
Power Outage Report......................................................... 184
Relay Broadcast Report .................................................... 185
Codes Used in Reports ...................................................... 186

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Problem Solving ..................................................... 188
Operation and Maintenance.............................................. 188
Clearing a Document Jam ................................................. 189
Clearing a Paper Jam ......................................................... 190
Printing a Cleaning Page................................................... 193
Toner Cartridge Issues ....................................................... 194
Replacing the Toner Cartridge ....................................... 194
Handling the Toner Cartridge ......................................... 197
Image Drum Cartridge Issues............................................. 197
Handling the Image Drum............................................... 198
CHANGEDRUM SOON Message .................................. 198
When to Replace the Image Drum Cartridge .................. 199
Replacing the Image Drum Cartridge ............................. 199
Resetting the Drum Counter ........................................... 202
Display Panel Messages .................................................... 203
Reading the Print Counters ............................................... 207
Problem Checklist ............................................................. 208
Firmware ............................................................................ 216
Serial Number of Your Fax Machine ................................. 216
Options and Consumables .................................... 217
How to Obtain ................................................................... 217
Part Numbers ..................................................................... 218
Descriptions....................................................................... 219
Specifications.......................................................... 221
Dialing............................................................................... 221
General .............................................................................. 222
Memory ............................................................................. 222
Scanning............................................................................ 223
Consumables ..................................................................... 223
Paper Handling .................................................................. 224
Physical ............................................................................. 224
Electrical ........................................................................... 225
Environmental ................................................................... 225
Index ........................................................................ 226

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User’s Guide: English 1
This section summarizes the features and capabilities directly
connected to saving money and time.
Details for these features and capabilities are provided in
other sections of this document.
You may want to use some of our Helpful Hints when
working with your machine.
Helpful Hints
Your fax machine has many features and capabilities that will
help you
·operate the machine
·save money
·save time

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Saving Money
Most phone services offer lower phone rates during off-peak
times and for local phone connections.
Your fax machine allows you to take advantage of lower
phone rates. Some savings depend on the options you have
purchased and the type of fax machines you communicate
with.
You can specify the time your outgoing faxes will be sent.
Delayed Transmission
This feature allows you to send documents at a specified
time and date.
You do not have to manually start the transmission.
For more information, refer to “Advanced Operations,
Send a Fax at a Later Date and Time (Delayed Fax).”
Relay Faxing
This feature allows you to send documents to one distant
fax machine, which then forwards the documents to other
fax machines. This reduces the total number of long
distance calls.
Here is a typical relay fax situation.
The head office of a company sends a fax to the regional
head offices. The regional office forwards the fax to the
local branch offices.
For more information, refer to “Relay Faxing.”

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User’s Guide: English 3
ControlAccess toYourMachine
You can control access to your machine. The method you
use determines the amount of access control.
·A password must be entered or the machine cannot be
used.
This is also known as RestrictedAccess (User Function
26).
The machine can only be used by people who have the
password. Up to 24 passwords can be programmed.
How could you use this?
If different departments share the machine, each
department could have its own password.
For more information, see “Setting Basic Features, User
Function Settings, User Function Settings List, User
Function 26.”
!Be sure to record all passwords. Keep the record in a safe place. If you forget a password, you will need to
contact a Service Dealer for assistance.
·The machine can only receive or send transmissions to
specified locations.
This is also known as Closed Network
(User Function 08).
If Closed Network is set to ON, the fax numbers you
program as Speed Dials are the only numbers your
machine communicates with.
For more information, see “Setting Basic Features, User
Function Settings, User Function Settings List,
User Function 08.”

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Saving Time
Speed Dial Numbers
Speed Dial Numbers (One-Touch, 2-Digit, 3-Digit) can be
programmed with frequently dialed numbers.
This greatly reduces the number of keystrokes and time
required when using these numbers.
For more information, refer to “Programming Speed Dial
Numbers.”
Dual Access
Your machine can multi-task.
You can load and prepare a document for sending while the
machine is receiving or sending another fax.
You do not have to wait for one operation to finish before
beginning another.
For more information, refer to “Working with DualAccess.”
www.okidata.com
Oki Data’s web site, www.okidata.com, provides the most
current information available for your fax machine.
You can find information at your convenience, at any time.

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User’s Guide: English 5
Helpful Hints
Send a Fax and Save the Number
This feature allows you program (save) a number into your
fax machine at the same time you are using the number to
send a fax. This feature will locate the first available One-
Touch key (or Auto Dial number, if all the One-Touch keys
are programmed) for you to program.
Procedure
1Load the document.
2Enter the fax number using the numerical keypad.
3Press the Copy key. The display shows ONE-TOUCH
NO.[xx].
The number in brackets [xx] is the next unprogrammed
One-Touch key number.
If all the One-Touch keys are programmed, the display
shows AUTO DIAL NO.[xx], with the number of the next
unprogrammedAuto Dial number shown in brackets [xx].
4Press Yes §to program the location to the number shown
or
press Search to cycle through the available unprogrammed
keys/numbers,
then press Yes §to program to the number you want.
Press No ©to stop the process.

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5The display reads
NO=5551212 [the fax number you entered] ID=.
6Press Start.
7 Enter the location ID.
This is a descriptive title up to 15 characters long.
Refer to the instructions below.
• To enter numbers, use the numeric keypad (press once)
• To enter spaces, use the Space One-Touch key
• To enter hyphens (-), use the Hyphen key
• To enter alphabetical characters, locate the character
you want on the numeric keypad.
• Press that key repeatedly until the character appears on
the display.
• To enter a unique character, press the 0/Unique key
repeatedly until the character you want appears.
The following characters are available:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ \ “ _ % - l
The - l functions as a tilde symbol.
Umlautcharacters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
• To enter two successive letters/numbers on the same
key, press the No ©key to move to the next character.
Move the cursor to make corrections, press the Yes §
and No © keys

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User’s Guide: English 7
8 Press Start. The display shows
NO=<LOCATION>.
9 Press Start. The display shows
G3 COMMUN SPEED
[33.6k] YES §NO ©
Press NO © to select a different communication speed.
Press YES §to select the displayed communication
speed.
10The display shows
G3 ECHO PROTECTION
[OFF] YES §NO ©
Press NO © to toggle between ON and OFF.
Settings are: ON or OFF
Press YES §to select the displayed setting
11Press Start. The display shows PROGRAMMING, then
DIALING, and the fax machine dials the number and sends
the fax.
!Be sure to write the name for any Speed Dial numbers youprogramon theOne-TouchSheet(s).
The One-Touch Sheet(s) provide space for Speed Dial
numbers 1 through 40. For higher Speed Dial numbers,
program the number(s) and print the Phone Directory.
For more information, see “Reports, Phone Directory.”

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Quick Message Confirmation Report
To quickly print the Message Confirmation Report for the
most recent transmission performed by the machine, press
COPYtwice.
Checking Information During Transmissions
Your fax machine allows you to check the progress of a fax
being sent by your machine.
Press the # key twice while a fax is being sent from your
machine.
The display will show
·the page number currently being sent
·the current modem speed
·the current compression method
References
There are two useful reference documents that you should
print and keep near your fax.
These documents are very helpful when programming your
machine.
1 ConfigurationReport
The Configuration Report is a list of the current
operational settings of your machine.
See “Reports, Configuration Report.”
2 Phone Directory
This report provides a complete listing of all of the
telephone numbers programmed into your machine’s
Speed Dial numbers.
See “Reports, Phone Directory.”

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User’s Guide: English 9
Recording Addresses and Passwords
!Be sure to record any addresses and passwords you program. Keep the record in a safe place. If you forget
a password, you will need to contact a Service Dealer
for assistance.
Some of the features that use addresses and passwords are:
·Confidential Faxes
See “Advanced Operations, Confidential Faxes.”
·Relay Faxes
See “Relay Faxing.”
·RestrictAccess
See “Setting Basic Features, User Function Settings, User
Function Settings List, User Function 26.”
Priority Transmit
Priority transmit is a feature of the fax machine. Priority
transmit “interrupts” a fax transmission from memory to
allow a document to be sent from the manual feeder. Once the
manual transmission is complete, the memory transmission
will resume.
Here is an example of priority transmit. Your fax machine is
performing a broadcast transmission. The broadcast is going
to twelve different locations. It has completed the
transmissions to the first three locations, and is just starting
on the fourth. You need to fax a signed approval document
immediately. You walk up to the fax machine, load the
document into the feeder, select the location to send the fax
to, and press the Start key (if necessary). The fax machine will
complete the broadcast transmission to the fourth location,
send your “walk-up” fax, and then resume the broadcast
transmission with the fifth location.
See “Advanced Operations, Priority Transmit.”

Overview
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Introduction
Features
• 40 One-Touch keys.
• 150 Auto Dial numbers.
• 20 groups.
• 16 mailboxes for confidential reception.
• Fax communication at up to 33,600 bits per second (bps).
• 2.5 MB of built-in memory.
• A fax forwarding feature that lets your fax machine receive
messages into memory and automatically forward the
messages to another remote fax machine.
• Year 2000 compliant: all years are recorded in four digits.
• Advanced memory management: memory is freed up as
pages are sent for more efficient transmission of long
documents.
• A search feature to allow you to look for pre-programmed
telephone numbers by name.
Thank you for purchasing this fax machine. This desktop,
plain-paper facsimile machine utilizes advanced light-
emitting diode (LED) technology for quick and trouble-free
transmission/reception of data and images. In addition to the
many standard features, options can expand the machine’s
capabilities.
For information on the options, see “Options and
Consumables.”
Oki Data Web Site
The Oki Data Web Site provides the most current information
available on your product.
An on-line version of this document is available for viewing
via Oki Data’s Web Site.
You may reach the Oki Data Web Site at: www.okidata.com

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User’s Guide: English 11
• Personal boxes for confidential reception/transmission
and bulletin polling.
• Automatic redial and page re-transmission when a
telephone number is busy or when problems occur in
communication.
• Advanced transmission and reception features, including
delayed transmission, transmission to multiple locations,
relay broadcast initiate, and polling.
• Advanced memory transmission and reception features,
including automatic reception into memory.
• Reports to help you keep track of your fax machine’s
operations and settings.
• Advanced memory transmission and reception features,
including automatic reception into memory.
• High-speed scanning of original documents while dialing,
so your fax is ready to send as soon as connections are
made.
• Photo (halftone) transmission in up to 64 shades of gray.
• An advanced dual access feature, which allows you to
load and prepare multiple documents for transmission
while your fax machine is sending or receiving another
message.
• A manual paper tray to let you load a different type of
paper while making copies.
• A closed network feature to let you limit who can send
faxes to your fax machine and whom your fax machine
can send faxes to.
• A convenience copy feature that lets you make up to 99
sorted copies of an original document

Overview
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Installation
• Your fax machine is intended to be grounded electrically
and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power
cord’s grounding plug.
• The power outlet should be located near the equipment
and should be easily accessible.
• The TEL port on the back of the unit is only suitable for
two-wire devices. Not all standard telephones will
respond to incoming ringing when connected to an
extension socket.
• This equipment may not necessarily provide for the
effective hand-over of a call from a telephone connected
to the same line.
Installation Hints
• Install your fax machine in a dust-free location away from
direct sunlight.
• Do not plug your fax machine into a power source shared
by equipment that produces electrical noise (i.e., air
conditioners, etc.).
• Leave electronic adjustments to authorized service
personnel.
• The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.