Oki OKIFAX 5400 User manual

OKIFAX 5400
Maintenance Manual
First Edition
Attention
The data of App.C and E are not contained in this manual (PDF).
(The contents of App.C and E are still paper drawings and in the
process of changing into computer data.)
August, 1999
Oki Data Corporation

40838301TH Rev.1
Document Revision History
Title: OKIFAX5400 Maintenance Manual
Revision
Number Revision
Date Change
Author
CommentsItem
1 July, '99 ISSUE E3 Iwata

40838301TH Rev.1
This manual is intended to be used for installing and maintaining OKIFAX 5400 facsimile trans-
ceiver.
Maintenance of the OKIFAX 5400 is assumed to be conducted at the following levels:
• Assembly-level maintenance for mechanical portions
• Unit-level maintenance for electrical at portions
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS
and
ATTENTION: IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT
DE LA BATTERIE. REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MEME
TYPE OU D'UNT TYPE RECOMMANDE PAR LE CONSTRUCTEUR. METTRE AU
REBUT LES BATTERIES USA GEES CONFORMEMENT AUX INSTRUCTIONS DU
FABRICANT.
Programming procedures of the following uses's functions are not described in this maintenance
manual.
Please refer to user's guide.
• One-touch key programming
• Two-digit auto dial programming
• Group setting
• Programming mail box password
• Memory operation
© Copyright 1999 Oki Data Corporation
This manual is subject to alteration without prior notification.
PREFACE

40838301TH Rev.1
1
CONTENTS
CHAPTER 1 GENERAL INFORMATION
1.1 General Performance...........................................................................................................1-1
1.2 General User's Function ...................................................................................................... 1-4
1.3 General Maintenance Functions ..........................................................................................1-7
1.4 General Appearance............................................................................................................1-8
1.5 Basic Performance Specifications .......................................................................................1-10
1.6 Reports and Lists .................................................................................................................1-19
CHAPTER 2 INSTALLATION PROCEDURE
A. SETUP INFORMATION....................................................................................... 2-1
2.1 General ................................................................................................................................2-1
2.2 Site Selection .......................................................................................................................2-3
2.3 Unpacking ............................................................................................................................2-5
2.4 Check of Contents ...............................................................................................................2-8
2.5 Installation of Attachments...................................................................................................2-9
2.6 AC Cord Connection ............................................................................................................2-14
2.7 Telephone and Line Connections ........................................................................................2-15
2.8 Packing for Shipment...........................................................................................................2-15
B. PROGRAMMING AND INITIAL SETTINGS ........................................................ 2-16
2.9 Initial Settings.......................................................................................................................2-16
2.9.1 General Procedure of Key Operation......................................................................2-16
2.9.2 Technical Functions ................................................................................................2-20
2.9.3 Techical Functions Example ...................................................................................2-31
2.9.4 User’s Functions .....................................................................................................2-38
2.9.5 User's Functions Example ......................................................................................2-54
2.9.6 Clock Adjustment .................................................................................................... 2-61
2.9.7 Dual Access Operation ...........................................................................................2-62
2.9.8 System Data Programming.....................................................................................2-63
2.9.9 Dial Parameters Settings ........................................................................................2-65
2.9.10 Off-line Tests...........................................................................................................2-69
2.9.11 On-line Tests...........................................................................................................2-71
C. INSTALLATION OF OPTIONAL UNITS .............................................................. 2-74
CHAPTER 3 BRIEF TECHNICAL DESCRIPTION
3.1 Fundamentals of the Electro-Photographic Process............................................................3-2
3.2 Actual Electo-photographic Process....................................................................................3-4
3.3 Boards and Units .................................................................................................................3-5
3.3.1 Boards and Units .................................................................................................... 3-5
3.4 Overall Dimension and Mechanical Structure......................................................................3-7
CHAPTER 4 MECHANICAL DISASSEMBLY AND REASSEMBLY
4. General ................................................................................................................................4-1
4.1 Precautions for Parts Replacement .....................................................................................4-1
4.2 Tools ....................................................................................................................................4-2
4.3 How to Disassemble and Reassemble ................................................................................4-2
4.3.1 LED Print Head .......................................................................................................4-5
4.3.2
ID Unit, Rear Cover, NCU Cover, Main Cover, Separation Plate, NCU Board,
Modem Board .......................................................................................................................
4-6

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2
4.3.3 Control Panel Assembly, Paper Guide (U) Assembly.............................................4-8
4.3.4 Sub-roller, ADF Roller Assembly, Pinch Roller, Contact Image Sensor,
Document Detectors (PC1 and PC2)......................................................................4-10
4.3.5 Resist Motor, Drum Motor, Release Guide Assembly, Manual Guide Assembly,
Stacker Cover, Fusing Unit .....................................................................................4-12
4.3.6 Lower Base, Motor Assembly, Back-up Roller, Transfer Roller ..............................4-14
4.3.7 Resist Roller, Hopping Roller, Sensor Plates ......................................................... 4-16
4.3.8 MCNT Board, Power Supply Unit, Contact Assembly, Transformer, Sub-PSU......4-18
CHAPTER 5 ADJUSTMENTS
5.1 Setting of LED Print Head Drive Time .................................................................................5-1
5.2.1 Confirmation Items ..................................................................................................5-2
5.2.2 Measurement ..........................................................................................................5-3
CHAPTER 6 CLEANING AND MAINTENANCE
6.1 Replacement of Consumable Parts .....................................................................................6-1
6.2 Routine Inspection ...............................................................................................................6-3
6.3 Printer Counter Display/Clear ..............................................................................................6-5
6.4 Printer Counter Display/Clear ..............................................................................................6-6
6.5 Self-diagnosis Test ..............................................................................................................6-7
6.6 Sensor Calibration Test .......................................................................................................6-10
6.7 LED Test ..............................................................................................................................6-12
6.8 Tone Send Test ...................................................................................................................6-13
6.9 High-speed Modem Send Test ............................................................................................6-14
6.10 High-speed Modem Receive Test........................................................................................6-16
6.11 MF Send Test ......................................................................................................................6-17
6.12 Tone (TEL/FAX)...................................................................................................................6-18
6.13 Protocol Dump Data Printing ...............................................................................................6-19
6.14 System Reset.......................................................................................................................6-23
6.15 Service Code .......................................................................................................................6-24
CHAPTER 7 TROUBLESHOOTING AND REPAIR FOR OKIFAX 4500
7.1 Overall Troubleshooting Flow Chart ....................................................................................7-2
7.2 No LCD Operation ...............................................................................................................7-3
7.3 ALARM LED On...................................................................................................................7-4
7.4 Printing Test Failure.............................................................................................................7-5
7.5 No Local Copy .....................................................................................................................7-6
7.6 Auto Dial Failure ..................................................................................................................7-7
7.7 Transmission Problem .........................................................................................................7-8
7.8 Auto Reception Failure ........................................................................................................7-10
7.9 Reception Problem ..............................................................................................................7-11
7.10 Sensor Calibration Test .......................................................................................................7-13
7.11 LED Test ..............................................................................................................................7-14
7.12 Tone Send Test ...................................................................................................................7-15
7.13 High-speed Modem Test......................................................................................................7-16
7.14 MF Send Test ......................................................................................................................7-18
7.15 Tone (TEL/FAX) Send Test .................................................................................................7-19
7.16 No Acoustic Line Monitor .....................................................................................................7-20
7.17 Power Supply Unit ...............................................................................................................7-21
7.18 No Document Feeding .........................................................................................................7-28
7.19 Multiple Document Feeding .................................................................................................7-29
7.20 Document Skew...................................................................................................................7-30
7.21 Document Jam.....................................................................................................................7-32
7.22 Printer Unit ...........................................................................................................................7-33
7.22.1 Precautions .............................................................................................................7-33
7.22.2 Troubleshooting Flow Charts of Printer Unit...........................................................7-34

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3
CHAPTER 8 DIPSWITCHS SETTING TABLES
Appendix A PC Board Description and Operation
Appendix B Description of Print Operation for OKIFAX 5400
Appendix C Circuit Diagrams and Parts List (OKIFAX 5400)
Appendix D Mechanical Expanded View Drawing and Parts List (OKIFAX 5400)
Appendix E Board Layout (OKIFAX 5400)
Appendix F Second Paper Feeder Manual
Appendix G RMCS System Manual

40838301TH Rev.1
CHAPTER 1
GENERAL INFORMATION

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1 - 1
1.1 General Performance
(1) Type of appearance
• Desktop type
(2) Applicable lines
• Public switched telephone network (PSTN)
• Private branch exchange (PBX)
(3) Compatibility
• ITU-T Group 3 facsimile transceiver
(4) Document width
• Max. 216 mm (NA Letter)
• Min. 148 mm (ISO A5 size)
(5) Effective reading width
• Max. 215 mm (NA Letter)
• Max. 208 mm (ISO A4 size)
(6) Scanning length
• 128 mm to 356 mm
Length setting: Unlimited (1500 mm) is also available.
(7) Automatic document feeder (ADF)
• 30 sheets (NA Letter/A4-size: 20-1b bond. Oki Data recommended paper)
• 15 sheets (NA Letter/A4-size: 13 to 28-1b bond)
Note:
NA is North America
(8) Recording paper or sheet
• First cassette: NA Letter/NA Legal/A4-size plain paper cut
250 sheets capacity (20-1b bond*)
• Second cassette (Option): NA Letter/NA Legal/A4-size plain paper cut
500 sheets capacity (20-1b bond*)
• Manual loading feeder: Transparency for overhead projector, applicable.
Sheet size: NA Letter/NA Legal/A4-size
*: Oki Data recommended paper
(9) Printable width
• NA Letter: 211.3 mm (203.2 mm for assured quality)
• NA Legal: 211.3 mm (203.2 mm for assured quality)
• ISO A4: 206 mm (197.3 mm for assured quality)
(10) Printable length
• NA Letter: 273.4 mm (266.7 mm for assured quality)
• NA Legal: 349.6 mm (342.9 mm for assured quality)
• ISO A4: 291 mm (284.3 mm for assured quality)
(11) Copy stacker
• Max. 100 sheets (20-lb bond)
*: Oki Data recommended paper
(12) Scanning resolution
a) Horizontal:
• 300 dots/inch

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1 - 2
b) Vertical:
Transmission mode: 3.85 line/mm (STD), 7.7 line/mm (FINE) or 300 dot/inch (EX.FINE)
COPY mode: 7.7 line/ mm(FINE) or 300 dot/inch(EX.FINE)
(13) Scanning method
• 2592 bits contact image sensor
(14) Recording resolution
a) Horizontal:
300 dots/inch
b) Vertical:
Variable: Automatically adjusted to the paper length.
(300 to 395 dot/inch), STD mode (3.85 to 5.06 line/mm) and FINE
mode (7.7 to 10.13 line/mm) and EX-FINE mode (15.4 to 20.24
line/mm)
Fixed: STD mode: 3.85 line/mm
FINE mode: 7.7 line/mm
EX-FINE mode : 15.4 line/mm
: 300 dot/inch
(15) Recording method
• 211.3 mm (2496 bit) or 216.7 mm (2560 bit)
(16) Minimum scan line time for reception
• When receiving from OKIFAX or ECM: 0 ms
• When receiving from non- OKIFAX and non ECM: 10 ms at 3.85 line/mm
5 ms at 7.7 line/mm
(17) Print speed
• Max. 8 sheets per minute
(18) Pre-heating time
• Approx. 20 sec. (standby print)
(19) Coding scheme
• Modified Huffman (MH)
• Modified READ (MR)
• Modified Modified READ (MMR)
(20) Modem
• ITU-T Rec. V.29: 9600 bps for use on point-to-point 4-wire leased telephone
type circuit
• ITU-T Rec. V.27 ter: 4800 bps modem for use in PSTN (Public Switched Tele-
phone Network)
• ITU-T Rec. V.21 channel 2: 300 bps duplex modem for PSTN
• ITU-T Rec. V.17: 2-wire modem for fax application up to 14.4 kbps
• ITU-T Rec. V.34:
Note:
V.34 (33.6 kbps) optional is available when V.34 optional Modem board is installed
and serviceman set enable.
(21) Transmission speed
• 6 sec. per sheet of ITU-T No. 1 sample document
• 3 sec. per sheet of ITU-T No. 1 sample document
Note:
This is Phase C time at 3.85 line/mm and 28800 bps for 3 sec. and 14400 bps for
6 sec. in MMR code transmission.

40838301TH Rev.1
1 - 3
(22) Protocol
• ITU-T Rec. T.30
• OKI special protocols: High-speed protocol
(23) Error correction mode (ECM)
(24) Communication mode
• Half duplex
(25) Memory capacity
• Basic model: 2.5 M byte
• Optional memory: 4 M byte memory board can be added.
(26) Liquid crystal display (LCD)
• Two rows of 20 characters for operation guidance, check and various kinds of information
(27) Power source
• Nominal input voltage 120 VAC for ODA version
• Nominal input voltage 230 VAC for INT’L version
(28) MFP (Multi- Function Peripheral) function
• By installing the optional board (CTR board), the MFP function can be realized:
PC Printer Function
PC Scanner Function
PC FaxModem Function
Location Programing Function
Note:
For details, see “Product Specification for MFP”

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1 - 4
1.2 General User's Function
(1) Transmit mode
• Automatic transmit mode
• Manual transmit mode
(2) Receive mode
• Automatic receive mode
• Manual receive mode
• TEL/FAX automatic switchover mode
• TAD mode
• Memory only receive mode
• PC receive mode (This function is the standard for ODA)
(3) Dual access
(4) Voice request
(5) Automatic redial
(6) Last number redial (Manual redial)
(7) Local copy including multiple copies
• 99 copies max
(8) Sender identification (Sender ID)
(9) Personal identification (Personal ID)
(10) Polling transmission
• Feeder polling transmission
• Memory polling transmission
(11) Polling reception
(12) Selective polling
(13) Acoustic line monitor
(14) Telephone handset (option)
(15) Automatic alternate selecting call (FAX No. + FAX No. can be registered in one-touch keys).
(16) Delayed transmission (Max. 3 days)
• Delayed broadcast
• Delayed transmission
20 specified times
(17) Relay broadcast initiate
(18) Subaddress transmission
(19) Confidential message transmission (Hopper 1 station)
(20) Confidential message reception
• 16 mail boxes
(21) PHOTO mode
• 64 scale gradations

40838301TH Rev.1
1 - 5
(22) G3 sequential broadcast (Memory)
• Broadcast mode
134 stations at maximum
• Delayed broadcast mode
(23) No paper/no toner reception
(24) Memory-only reception
(Memory reception even if paper does not run out)
(25) Distinguishing Text from picture
(26) Page re-transmission (Only in case of memory TX mode)
(27) Vertical reduction printing (Reduction rate is from 100% to 75%)
(28) Horizontal reduction (RX, Copy: Reduction rate is from 93% to 98%)
(29) Smoothing printing (In case of 8 dot/mm x 3.85, 7.7 or 15.4 line/mm →300 dot/inch x 784
line/inch)
• Turn off in the PC print mode
(30) Programmed key operation (“F” key + “OT” key)
(31) Auto dialing
• One-touch dialing 30 locations
• Two-digit automatic dialing 99 locations
• Keypad dialing
• Chain dialing
• Mixed dialing
• Group dialing 20 dialing groups
(32) Realtime dialing
(In case of optional handset is installed or Hook key)
(33) Automatic pause signal insertion
(34) Manual feeder local copy
(35) Telephone directory (Alpha search) dialing
(36) TEL/FAX automatic switching
(37) Time and date printing
(38) Closed users group (Direct mail rejection)
(39) Transmission contrast and resolution control
(40) Key touch tone
(41) Printer counter display (For drum, toner, total print)
(42) Total page counter (Scan)
(43) Quick scanning 3 sec. minimum →A4 size 3.85R/mm

40838301TH Rev.1
1 - 6
(44) Time and date setting
(45) PC interface (option)
• Standard: ODA version
• Option: INT'L version
(46) Language selection
• 2 languages (LCD and Reports)
(47) Fax fowarding
(48) Reports
• Activity report
• Protocol report (Service man setting)
• Message confirmation report (Single address or multiple addresses)
• Broad cast entry report (Broadcast)
• Transmission error report
• Confidential reception report
• Configuration report
• Telephone directory
• Power outage report
(49) 4 digit indication of YEAR

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1.3 General Maintenance Functions
(1) Self-diagnosis
• CPU ROM/RAM check
• FLASH (/MASK) memory check (Program, Language, Default)
• RAM check
• RAM check (MEMORY board: option)
• PC-IF board (parallel) check
• Print test
(2) Sensor calibration (Adjustment of scanning level)
(3) LED test
(4) Tone send test
(5) Multi-frequency (MF) send test
(6) High-speed modem send test
(7) High-speed modem receive test
(8) Tone (TEL/FAX) test
(9) Remote diagnosis
(10) System reset
(11) Service default report (Machine setting for service engineer)

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Figure 1.4.1 General Appearance
1.4 General Appearance
Figure 1.4.1 shows the general appearance.
Figure 1.4.2 shows the control panel.
Document stacker
Control panel
Document tray
Copy stacker
Sub-paper tray
Recording paper cassette
Manual paper feeder cover
Telephone handset (option)

40838301TH Rev.1
1 - 9
Fiture 1.4.2 Control Panel
*0#
ABC DEF
JKL MNOGHI
TUV WXYZPQRS
789
456
123
TONE UNIQUE
8.5" A4 B5 A4
OKIFAX
OKI
5400
AUTO REC
SERCH AUTO DIAL
HYPHEN REDIAL
COPY HOOK
V.REQUEST
PHOTO RXFINE FINE STD
LIGHT NORMAL DARK
ALARM
STOP START
DELAYED
TX
REPORT
PRINT
BROADCAST
FEEDER TX
COUNTER
DISPLAY
CONF.TX
LOCATION
PROG.
RELAY
INIT.-TX
USER
PROG.
POLLNG
MSG. PRINT
FROM MEMORY
SELECT
FUNCTION
YES NO
14/SPACE 15/PAUSE
12 34 5
67 8910
11 12 13/+

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1 - 10
1.5 Basic Performance Specifications
Table 1.5.1 shows basic performance specifications.
Note:
TF: Technical function setting
FP: Function program setting
OT: One-touch key pressed
F: SELECT FUNCTION key pressed
Table 1.5.1 (1/9) Basic Performance Specifications
No. Item Specifications
1 Applicable line
2 Line interface
1) Impedance
2) Sending power level
3) Receiving power level
3 Type of document to be transmit-
ted
1) Width
2) Length
3) Thickness
4) Shape
5) Opacity
1) Public switched telephone network (PSTN)
2) Private branch exchange (PBX) (OT9+2)
600Ωbalanced
Note:
Impedance may differ by the requirement of PTT.
0 dBm to –15 dBm range
(Adjustable in 1 dB steps. TF + 22)
0 dBm to -4 dBm or –6 dBm to –46 dBm
Max. 216 mm (NA Letter)
Min. 148 mm (ISO A5 size)
Note:
Effective reading width is NA Letter (215 mm).
Min. 128 mm (5 inch)
Max. 356 mm (14 inch)
Long document detection: 380 mm, or 1500 mm.
* TF+11(Toenableordisablethelongdocumentscanning)
Based on common bond paper,
a) 0.08 to 0.13 mm for multiple page feeding
b) 0.06 to 0.15 mm for single page feeding
Rectangular
Documents allowing less than 40% of the scanner source
light to pass through them.

40838301TH Rev.1
1 - 11
5 Automatic document feeder (ADF)
6 Document skew
7 Document jam detection
8 Document jam removal
Table 1.5.1 (2/9) Basic Performance Specifications
No. Item Specifications
Document width Communication
Mode/Paper width Effective reading
width Copy size
ISO A4 (210 mm)
[INT'L/FTZ]
NA letter (216 mm)
[US/CANADA]
G3/A4
G3/A4
A4
Letter
NA legal (216 mm)
[US/CANADA] G3/A4 Legal
208 mm for TX
202.8 mm for local copy
215.1 mm for TX
211.2 mm for local copy
215.1 mm for TX
211.2 mm for local copy
Note Local copy: Pritable reading width in local copy mode
4 Effective reading width
Max. 30 documents: NA Letter or A4 (20-1b/75 gm)
Max. 15 documents: NA Letter or A4 (16-28lb/60-105 gm
bond paper)
Documents shall be placed facedown on ADF stacker.
The first sheet will be fed first in the feeder and will exit
facedown in the document stacker.
Max. 2.6 mm skew over a document of A4 length.
For a document longer than A4 length, occurrence of skew
exceeding 2.6 mm over any A4 length is 0.5% or less.
1) Transmission will stop and line disconnection will occur
when the end of a document is not detected within 356
mmafterscanningbegins(exceptforthelongdocument
scanning. TF + 11)
2) A jam will also be declared if the document does not
reach the scanning position within 5.5 seconds after the
start of a document feed.
Note:
When a jam is detected during message transmis-
sion from the feeder, the machine will stop scanning
and disconnect the line, but its receiving capability
will remain valid.
Manual release

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Table 1.5.1 (3/9) Basic Performance Specifications
No. Item Specifications
9 Recording paper or sheet
10 Recording paper cassette
1) First cassette
2) Second cassette (Option)
For the first or second recording paper cassette:
1) Type: Plain paper cut (Bond paper)
2) Size: ISO A4 (210 mm x 297 mm)
NALetter(215.9mmx279.4mm)/(8.5inchx
11 inch)
NALegal(215.9 mmx355.6mm)/(8.5 inchx
14 inch)
3) Weight: 16 lbs to 24 lbs/60-90 gm base weight
Base weight is defined as the weight of 500
sheets of 431.8 mm (17 inch) by 558.8 mm
(22 inch) or 1 sheet size 1000 mm by 1000
mm.
4) Thickness: 0.08 mm to 0.12 mm
5) Condition: New paper
For the manual loading feeder on the first cassette:
1) Type: Plain paper, transparency for overhead pro-
jector, colored paper, printed paper
2) Size: A4/NA Letter/NA Legal
3) Weight, thickness and condition: Same as above
Note:
One single sheet only should be loaded on the
manual loading feeder for any one occasion.
For best results use Oki Data recommended papers
1) Xerox 4200 (20 - lb/base weight paper)
2) L-type paper for photo-printers
250 sheets/cassette (Oki Data recommended paper)
500 sheets/cassette (Oki Data recommended paper)

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Table 1.5.1 (4/9) Basic Performance Specifications
No. Item Specifications
Printing area
EL
PL
B
T
LR
PW
EW
Recording
paper
feed
direction
(F050-C1-001)
PL 11 279.4 11.7 297 14 355.6
inch mm inch mm inch mm
NA LETTER SIZE ISO A4 SIZE 14 inch LEGAL SIZE
PW 8.5 216 8.27 210 8.5 216
EL 10.76 273.4 11.46 291 13.76 349.6
EW 8.32 211.3 8.11 206 8.32 211.3
T 0.12 3 0.12 3 0.12 3
B 0.12 3 0.12 3 0.12 3
L 0.09 2.3 0.08 2 0.09 2.3
R 0.09 2.3 0.08 2 0.09 2.3
13 inch LEGAL SIZE
13
inch mm
8.5
12.76
8.32
0.12
0.12
0.09
0.09
330.2
216
324.2
211.3
3
3
2.3
2.3
11 Effective recording area
Note:
These tables do not
include vertical and hori-
zontal addressing devia-
tions (+ or –2 mm) of re-
cording paper.
1) Printable area
2) Guaranteed printing area
PL 11 279.4 11.7 297 14 355.6
inch mm inch mm inch mm
NA LETTER SIZE ISO A4 SIZE 14 inch LEGAL SIZE
PW 8.5 216 8.27 210 8.5 216
EL 10.5 266.7 11.2 284.3 13.5 342.9
EW 8.0 203.2 7.77 197.3 8.0 203.2
T 0.25 6.35 0.25 6.35 0.25 6.35
B 0.25 6.35 0.25 6.35 0.25 6.35
L 0.25 6.35 0.25 6.35 0.25 6.35
R 0.25 6.35 0.25 6.35 0.25 6.35
13 inch LEGAL SIZE
13
inch mm
8.5
12.5
8
0.25
0.25
0.25
0.25
330.2
216
317.5
203.2
6.35
6.35
6.35
6.35
12 Copy stacking The fax can discharge printed copies and stack them face-
down.
Maximum sheets on the copy stacker: 100*
Note
*: Oki Data recommended paper
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