OmniSense Sentry MK4 User manual

User Guide
Part No: SM4-OMS-384
Ver 2.1
MASS FEVER SCREENING SYSTEM

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Contents
01 - Important Information .................................................................................................... 3
1.1 For your safety.........................................................................................................................................................3
1.2 Compliance.............................................................................................................................................................4
1.3 Notices .....................................................................................................................................................................5
02 Introduction ....................................................................................................................... 6
2.1 What’s in the Package..........................................................................................................................................6
2.2 Deployment Site Selection ................................................................................................................................7
2.3 Subject Consideration.........................................................................................................................................7
2.4 System Positioning...............................................................................................................................................8
2.5 System Connections............................................................................................................................................9
2.6 System Setup.........................................................................................................................................................10
03 - Getting Started................................................................................................................ 12
3.1 Powering up ............................................................................................................................................................12
3.2 User Interface........................................................................................................................................................12
04 - Configuring the System................................................................................................. 13
4.1 System Login...........................................................................................................................................................13
4.2 Admin Access........................................................................................................................................................13
4.3 TRS (Thermal Reference Source) .....................................................................................................................14
4.4 Trigger Setting.......................................................................................................................................................16
4.5 TRS ID......................................................................................................................................................................16
4.6 Search......................................................................................................................................................................16
4.7 Camera ...................................................................................................................................................................17
4.8 Colour Mode..........................................................................................................................................................18
4.9 NUC..........................................................................................................................................................................18
4.10 Systems Setting...................................................................................................................................................19
4.11 User Access...........................................................................................................................................................21
4.12 IP Address .............................................................................................................................................................21
05 - User Role ......................................................................................................................... 22
06 - Deployment Layout ........................................................................................................ 23
07 - Recommended screening process and best practices.............................................. 24
7.1 Items to prepare .....................................................................................................................................................24
7.2 Location to Prepare ..............................................................................................................................................24
7.3 Recommended Screening Process..................................................................................................................24
7.4 Identifying Febrile Subject..................................................................................................................................24
08 - Troubleshooting Guide .................................................................................................. 25
09 - Specifications.................................................................................................................. 27

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Product installation and operation
This product must be installed and operated in accordance with the instructions provided. Failure to do so
could result in injuries, damage to the hardware and/or poor product performance.
Power supply voltage
Connecting this product to a voltage supply greater than the specified maximum rating may cause permanent
damage to the unit. Refer to the technical specification for voltage rating.
Power supply protection
When installing this product ensure the power source is adequately protected by means of a suitably rated
fuse or automatic circuit breaker.
Entrapment hazard
This product features moving parts that may pose potential hazards for entrapment. Keep clear of moving
parts at all times.
Service and maintenance
This product contains no user serviceable components. With the exception of regular cleaning, please refer all
maintenance and repair to Omnisense Systems. Unauthorised repair will void the manufacturer warranty.
Using the supplied cables as is
Do not cut or extend all Omnisense supplied cables unless doing so is detailed in the installation manual.
Do not open or disassemble
The unit is factory sealed to protect against atmospheric humidity, suspended particulates and other
contaminates. Do not open the camera or TRS unit for any reason. Disassembly of the camera or TRS unit or
any tampering can cause permanent damage to the system and will void the manufacturer warranty.
Warranty registration
To register your Omnisense product ownership, please visit omnisense-system.com and register online. It is
important that you register your product to receive full warranty benefits.
01 - Important Information
1.1 For your safety
To prevent damage to your Omnisense Systems product or injury to yourself or to others, read the following
safety precautions in their entirety before using this equipment. Keep these safety instructions where all those
who use the product will read them.
WARNINGS
The consequences that could result from failure to observe the precautions listed in this
section.

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FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause
undesired operation.
FCC ID: 2AB6YHM-1011V1
CE Marking
CE marking on this device represents the device are manufactured and delivered in accordance with
the following directives:
2014/30EU Electromagnetic Compatibility
2014/35/EE Low Voltage Directive (Power Supply)
2012/19/EU Waste Electrical and Electrical Equipment
The original Declaration of Conformity certificate may be viewed on the product page at
www.omnisense-systems.com.
Product Disposal
In accordance with European Union (EU) Waste Electrical and Electronic Equipment Directive
2002/96/EC (WEEE), all Electrical and Electronic Equipment (EEE) products labeled with the “crossed
out wheeled bin” either on the product itself or in the product literature is to be collected separately.
The following applies only to users in European countries:
• This product is designated for separate collection at an appropriate collection point. Do not
dispose of as household waste.
• Separate collection and recycling help to conserve natural resources and prevent negative
consequences for human health and the environment that might result from incorrect
disposal.
• For more information, contact the retailer or the local authorities in charge of waste
management.
1.2 Compliance

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1.3 Notices
© Omnisense Systems, 2020. All rights reserved. No part of the manuals included with this product may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form,
by any means, without Omnisense Systems’ prior written permission. Names and marks appearing on the
products herein are either registered trademarks or trademarks of Omnisense Systems and/or its subsidiaries.
All other trademarks, trade names, or company names referenced herein are used for identification only and
are the property of their respective owners.
Due to our policy of continuous product improvement, Omnisense Systems reserves the right to change the
specifications of the hardware and software described in these manuals at any time and without prior notice.
Omnisense Systems will not be held liable for any damages resulting from the use of this product.
While every eort has been made to ensure that the information in these manuals is accurate and complete,
we would appreciate it were you to bring any errors or omissions to the attention of the Omnisense Systems
representative in your area.
Omnisense Systems Pte Ltd
8 Penjuru Lane, Singapore 609189
T: [phone] F: [phone]
E: [email protected]
omnisense-systems.com

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02 Introduction
Thank you for choosing the Sentry MK4 Mass Fever Screening System (MFSS). The Sentry MK4 MFSS
comes with all the components ready to install and operate making it the most user-friendly Mass Fever
Screening System available. We like to help you create an eective screening operation with our system that
oers maximum protection. Therefore, we recommend you read this user guide before attempting to set up
the system. This guide will provide you with the information you need to set up and operate the system.
2.1 What’s in the Package
Mobile Pedestal TRS Tripod Stand
Monitor Power
Supply
TRS power
Supply
Console
Power Supply
HDMI CableUSB CableNetwork Cable
Camera TRS
Pelican Case24” LED Display Monitor
Console
The following cables are pre-installed in the mobile pedestal:
1. Network Cable
2. USB Cable
3. Monitor Power Supply
4. Main Console Power Supply

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2.2 Deployment Site Selection
A successful screening operation begins with site selection. Select a deployment location with a natural funnel
that channel human trac into a managed and controlled flow. This could be a doorway or a passageway.
If such an area is not available, create a passage with other barriers. As the system only screen humans
facing the camera, we recommend outgoing trac be channeled through other paths. For interception and
processing of suspected subjects, trac flow should bring screened subjects towards system operators,
disperse only after passing them.
Ideally, subjects to be screened should face the camera directly. This, however, may not be practical in many
deployment sites. You may set up the system to screen subjects at an angle, but not exceeding 45 deg.
As the system is very sensitive to heat signatures, ensure the camera is not pointing at the hot background.
These could be parking lots, roads, passing trac or even hot windows. Failure to observe these guidelines
may result in a false alarm trigger.
If there are small areas of hot objects that cannot be avoided, use the onboard mask function to exclude that
area or Zone function to select a specific area to screen.
As much as the system can function under a very wide environmental range, eective screening can only be
conducted in environmental temperature between 16°C-33°C (61°F - 91°F). Extended range of up to 38°C (100°F)
is possible but may result in longer stabilization time and reduced accuracy.
2.3 Subject Consideration
The Sentry MFSS is designed to screen humans for elevated skin temperature; therefore, consideration needs
to be given to ensure the subject’s skin is not adversely aected by the external environment.
• Humans should not be screened under direct sunlight.
• Sucient time should be provided for subjects to cool down (or warm-up if the environment is cold)
• As the system cannot screen what it cannot see, sucient areas exposing face is required.
Hair and shoulder will trap and hold heat for some time, these signatures may trigger the alarm and
cause false alert. To minimize false alert, ensure there is sucient time to condition subjects coming in
from under direct sunlight.

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3-7m (10 - 23ft) screening distance
Recommended 3 - 5m (10 - 16ft) distance between Camera and TRS,
maximum 7m (23ft).
Camera TRS
Position the TRS
Set up the tripod or place the TRS on a suitable
platform. The TRS has to face the camera and
positioned WITHIN the camera’s field of view. You
may verify this with the live camera video feed.
Subsequently, check the trac flow at the intended
screening area and adjust the camera/TRS position
as necessary. Check for trip hazards.
Position the camera unit
Setup the mobile pedestal (or other suitable
mounting/placement platform) and position the
camera above human height of 200  220cm
(6ft 7in – 7ft 3in). The subjects to be screened
should be walking towards the camera unit.
Position and orientate the camera as necessary.
2.4 System Positioning
The illustration below shows how the Sentry MK4 components should be positioned in the screening area.
For mobile setup, we recommend the system be installed on our custom-designed mobile pedestal. This
pedestal is designed with features that are best suited for the Sentry MK4.
Other options are possible, the camera and TRS use industry-standard tripod mounting screw thread. The
console uses industry-standard 75x75mm VESA mount.
For prolong deployment, we suggest the system be fixed mounted to permanent structures of possible.
Camera and TRS can be mounted with any industrial standard CCTV mounting brackets. The system is
designed for continuous duty and can operate on a 24/7 basis without damage.
200 - 220cm
(6ft 7in - 7ft 3in)
180 - 200cm
(5ft 11in - 6ft 7in)

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2.5 System Connections
This diagram provides an overview of the connection between dierent components of the Sentry MK4.
The TRS is physically on its own and requires only a power source. TRS communicates with the rest of the
system via Bluetooth.
If a compatible touch monitor is not available, a standard HDMI monitor and mouse can be used. The camera
unit is powered by PoE network port on the console (marked ‘Camera’).
Power Supply
Power Supply
Adapter
Adapter
Console
Monitor
Camera
Bluetooth
HDMI cable
Network
cable
USB cable
TRS
AC 100-230V
AC 100-230V

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2.6 System Setup
You can quickly set up the system by following the simple steps below. For ecient and streamlined setup, we
recommend you complete setup and power up camera side before working on TRS.
Install the Camera onto the ball-head connector
of the mobile pedestal and raise the Camera to
a height of 200 - 220cm (6ft 7in - 7ft 3in).
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3
200 - 220cm
(6ft 7in - 7ft 3in)
Ensure all the cables are connected to the
correct ports and connect the Console to the
power source using the power cable. Turn on the
power. Upon powering up, the system will require
15-30 mins to settle down. If the environment is
challenging, it may take up to 45 mins to stabilize.
1. PoE
2. HDMI
3. USB
4. Power
Connect the Camera to the Console using the
network cable to the PoE port.
Connect your touchscreen monitor to the
Console using both USB and HDMI cables.
4

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5
7
When powered-on, the Sentry MK-IV graphical
user interface (GUI) will appear on your monitor
screen.
Connect the TRS unit to a power source using
the TRS cable and adapter. The LED indicator
will light up when you power on.
Install the TRS unit onto your mounting tripod.
The optimal height for the TRS unit to be
mounted onto is 180 - 200cm (5ft 11in - 6ft 7in).
Connect to a power source.
180 - 200cm
(5ft 11in - 6ft 7in)
6

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03 - Getting Started
3.1 Powering up
Upon initial powerup, the system will require 15-30 mins to settle down. If the environment is challenging, it
may take up to 45 mins to stabilize. System readiness is indicated by the status bar displayed on the bottom
left of the screen. Red indicates the system is not ready for operation, yellow shows the system is in the
intermediate state. At this stage, the system is operational but not at its peak performance. The system will be
at optimal performance when the status bar is constantly on green.
System Status Temperature
Threshold
Thermal Camera View Colour Camera View
System Time
and Date
System
Information
Playback
Recording Indicator
Sound On/O
Login
3.2 User Interface
In most cases, the Sentry MK4 comes bundled with a touchscreen and an easy to use User Interface. You
should take the time to familiarize yourself with the User Interface. If a compatible touch-screen monitor is not
available, a regular HDMI monitor/TV and USB mouse can be used.

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04 - Configuring the System
4.1 System Login
There are 2 types of access to the system, namely the Admin and User roles. The Admin level login allows
access to system management. User-level login has limited configuration rights, certain rights can be granted
by the Administrator to allow basic operating functions.
Click to access the virtual keypad. Enter your password and then click the key.
Enter the relevant password as per your user role to access the operating menu. The default password are as
follows:
Admin: 22222
User: 11111
4.2 Admin Access
Sentry MK4 operating menu consists of 4 sections for the Admin. For User role access, only TRS section is
accessible by default. (please see Chapter 5)
1. TRS
2. Camera
3. System
4. User
Virtual keypad

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4.3 TRS (Thermal Reference Source)
When the system is turned on, the TRS (Thermal Reference Source) needs to be set up. Ensure the TRS unit is
within the sight of the camera unit and can be seen within the screens.
Temperature threshold value
TRS ID
Set TRS button
Toggle switch to allow User role access
Virtual keypadSearch
4.3.1 Setting the TRS
1. Click on “Set TRS”. Except for the thermal image, the rest of the screen should now be greyed out. You
will see a white box overlaid on the thermal screen. (figure 2)
2. Locate the TRS on the thermal screen, ensure the TRS is within the white box. If the TRS is not within
sight, adjust the position of the TRS or the camera unit.
3. Once ready, select the center of the TRS (appear as a round spot). Try to be as precise as you can.
4. When done correctly, the screen should now have a blue background and a healthy human will now
appear greenish.
5. Click “Done” on top of the screen. From now on, do not move the camera or the TRS.
6. Click the “LOGOUT” button on the virtual keypad to exit the operating menu.

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Note: The system saves the last used setup, but you may need to perform this step again in the following
situation:
• A new deployed unit
• The TRS or camera unit has been shifted
The TRS function is accessible to the Admin and the User role by default. To disable the User role from
accessing this function, tap the [Allow] to the left.
We recommend the User role to be given the access rights so that they can set the TRS whenever the
system is power up or shifted.
Figure 2

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4.4 Trigger Setting
The trigger value is a set temperature threshold for the system to activate the alarm within the screening zone/
area. Any febrile person with a projected body temperature equal to or higher than the set trigger value will
activate an alarm and tracking box on both the thermal and day camera screens.
To change the trigger value, select the [Trigger] field by tapping on the value. Enter the desired trigger value to
activate the alarm using the virtual keypad. Click and “LOGOUT”.
SearchTRS Status
The [Trigger] function is accessible to the Admin and the User role by default. To disable the User role from
accessing this function, tap the [Allow] to the left.
We recommend the User role to be given the access rights so that they can set the TRS whenever the
system is power up or shifted.
4.5 TRS ID
The TRS ID shown on the system menu indicates the connected TRS unit. The TRS ID can be found on the
label at the back of the TRS. The TRS ID can be changed manually to allow the console to connect to a
dierent TRS.
To change the TRS ID, select the [Set TRS ID] field by tapping on the value. Enter the new TRS ID using the
virtual keypad and then click the key and “LOGOUT”.
4.6 Search
If the TRS is mounted and the label is inaccessible or unreadable, you can search for the TRS ID by pressing
the “Search” button. The system will display all the available TRS IDs within close proximity (estimated 10 m
/32 ft radius) of the camera. Follow the step on 4.5 to set/change the TRS ID.
Temperature threshold value
TRS ID

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4.7 Camera
The Camera menu consists of the optional Zone and Mask functions. The steps to set these functions are
similar although they are design for opposing purpose.
4.7.1 Zone
This function allows you to set a zone area that you wish to monitor. Any febrile person within the zone/area
with a projected core body temperature equal to or higher than the set trigger value will activate an alarm and
tracking box on both the thermal and day camera screens.
Switches to allow User role access
Switches to activate functions
NUC (non-uniformity compensation)
Colour mode:
1. Fever
2. White Hot
3. Black Hot
Choose the Fever mode for a more distinct view of the thermal image.
4.7.2 Setting the Zone
1. Tap the [Zone] to the right. The rest of the screen will now be greyed out, with the exception of the
thermal image. You will see a white box overlays on the thermal screen.
2. Set the monitoring zone by drawing the box on the screen.
3. When the function is switch on, any suspected feverish person in the zone with projected core body
temperature above the trigger value will activate the alarm.
4. Click “Done” on top of the screen. From now on, do not move the camera or the TRS.
Screening
Zone

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4.7.3 Mask 1 and 2
This function allows you to mask away a known hot area within the screening area to prevent the alarm from
being activated. There’s a total of 2 Masks available. If there are too many hot spots, you can use the Zone
function instead to focus on the important area.
4.7.4 Setting the Mask
1. Once you tap the [Mask] switch, the rest of the screen should will now be greyed out with the
exception of the thermal image. You will see a white box overlaid on the thermal screen.
2. Set the mask zone by drawing the box on the screen to cover the hot spot.
3. Repeat the same step for Mask 2 if a second mask is required.
4. Click “Done” on top of the screen. From now on, do not move the camera or the TRS.
Mask 1
Mask 2
4.8 Colour Mode
The thermal screen button allows the user to switch between three dierent colour modes:
1. Fever - There are five colours, Blue, Green, Yellow, Red & White respectively from cold to hot. In this
mode, a subject below the trigger temperature will be in Blue & Green. If the the subject is febrile, the
febrile will be in Red.
2. White Hot - There are three colours: Black, White & Red respectively from cold to hot. In this mode, a
subject below the trigger temperature will be in shades of White. If the the subject is febrile, the febrile
will be in Red.
3. Black Hot - There are three colours: White, Black & Red respectively from cold to hot. In this mode, a
subject below the trigger temperature will be in shades of Black. If the the subject is febrile, the febrile
will be in Red.
4.9 NUC
NUC generate non-uniformity compensation coecients to the camera to maintain good image quality. This
is to correct the non-linearity of the camera and to improve image quality. The camera performs this function
automatically, but you can also perform this function manually by clicking the [NUC] button.

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4.10 Systems Setting
There are 3 functions on the Systems menu: Sound, Record and Disk format.
4.10.1 Sound
Enable the alarm sound by tapping the [Sound] switch to right. Tap the [Sound] switch to the left to
disable it. To allow the User role the ability to set the volume, tap the [Allow] button to the right.
4.10.2 Buzzer
There are 3 levels of the alarm volume that can be adjusted. Click on the “Buzzer Vol” button to adjust the
volume to your desire loudness.
4.10.3 Temperature Scale
The “Temp Scale” button allow operator to toggle between Fahrenheit and Celsius temperature scale.
4.10.4 Time Setting
Click on the “Time Setting” to set or change time, format, zone and date parameters.
4.10.5 24hr Record
The [24hr Rec] function enables the camera to record on screen video for the duration of 24 hours, regardless
if a febrile person is still detected or not. Tap the [Rec on detect] switch to enable it. If the disk is full,
earlier recordings will be deleted automatically. (see privacy warning below)
4.10.6 Rec on Detect
“Rec on Detect” function automatically record on screen video when a febrile person is detected by the
system. The system will record 15 seconds of video, regardless if the febrile person is still detected within the
screen. Tap the [Rec on detect] switch to enable it. (see privacy warning below).
Toggle switch to activate sound Toggle switches to allow User role access
Time Setting
Temperature Scale
Disk Information
Record on Detect mode
24hr Record mode
Buzzer Volume
Video recording is deactivated by default. Privacy concerns on video recording vary. Consult
an attorney from your country or state before using this function.

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4.10.7 Disk Info
The [Disk Info] button will redirect you to a separate section. A compatible thumb drive is required to save the
recorded video. Insert the thumb drive into the USB port on your console. Click on “Format” to perform a quick
formatting of your thumb drive. Do note that formatting your thumb drive will erase all data on the thumb drive.
Click the “Eject Disk” to safely remove or eject the thumb drive.
Safely Eject Disk Format Disk