One Rehab QFold User manual

QFold Mobility Scooter
User Manual

2
Welcome!
Congratulations on the purchase of your new QFold Mobility Scooter! The advanced
ultra lightweight design of the QFold with its highly engineered auto-folding ensures
many years of enhanced trouble-free mobility. Correct use improves your mobility and
quality of life.
Your safety is important to us.
Please read this owner’s manual before using the scooter. Improper use of this scooter
could result in harm, injury or traffice accidents.. Correct use improves your mobility
and quality of life. This owner’s manual includes operation instructions for every aspect
of the scooter.
Contents
1.0 Safety Guidelines 3-4
2.0 Pre-Ride Safety Check 4
3.0 Specifications 5
4.0 Components of the scooter 6
5.0 Operations - Control Panel 7-8
6.0 Operation - Folding and Unfolding 9-11
7.0 Operation - Fitting Seat Covers 12-13
8.0 Operation - Fitting the Battery Box 14
9.0 Operation - Freewheel Lever 14-15
10.0 Operation - Batteries and Charging 16-18
11.0 Operation - Driving Your Scooter 19-21
12.0 EMI 22
13.0 Daily Checking 23
14.0 Maintenance 23
15.0 Basic Troubleshooting 24
16.0 Flash Codes 25
17.0 Warranty 26-27

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1.0 Safety Guidelines
WARNING! An authorized Provider or qualified technician must
perform the initial setup of this scooter and must perform all of the
procedures in this manual.
The symbols below are used throughout this owner’s manual. It is very important for
you to read them and understand them completely.
WARNING! Indicates a hazardous situation that could result in serious
injury or death if it is not avoided.
CAUTION! Indicates a hazardous situation that could result in minor or
slight injury if it is not avoided.
IMPORTANT! Indicates a hazardous situation that could result in damage
to property or the product if it is not avoided.
USEFUL TIP! Recommendations and information for efficient, trouble-free
use.
Your scooter is a state-of-the-art life-enhancement device designed to increase
mobility. We provide an extensive variety of products to best fit the individual needs
of the scooter user. Please be aware that the final selection and purchasing decision
regarding the type of scooter to be used is the responsibility of the scooter user who
is capable of making such a decision and his/her health care professional (i.e., medical
doctor, physical therapist, etc.)
The contents of this manual are based on the expectation that a mobility device expert
has properly fitted the scooter to the user and has assisted the prescribing health care
professional and/or the authorized provider in the instruction process for the use of the
product.
There are certain situations, including some medical conditions, where the scooter
user will need to practice operating the scooter in the presence of a trained attendant.
A trained attendant can be defined as a family member or care professional specially
trained in assisting the user in various daily living activities.
As you begin using your scooter during daily activities you will probably encounter
situations in which you will need some practice. Simply take your time and you will
soon be in full and confident control as you manoeuvre through doorways, on and off
elevators, up and down ramps, and over moderate terrain.

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2.0 Pre-Ride Safety Check
Get to know the feel of your scooter and its capabilities. We recommend that you
perform a safety check before each use to make sure your scooter operates smoothly
and safely.
Perform the following inspections prior to using your scooter:
• Check the condition of the tyres. Make sure they are not damaged or excessively
worn.
• Check all electrical connections. Make sure they are tight and not corroded.
• Check all harness connections. Make sure they are secured properly.
• Check the battery condition meter to ensure the batteries are fully charged.
• Ensure the manual freewheel lever is in drive mode before sitting on the scooter.
If you discover a problem, contact your authorized Provider for assistance. Please refer
to the Contact Information insert in your Owner’s Package.
WARNING! Never exceed the maximum permissible load - see 3.0
Specifications and never use the scooter to transport more than one
person.
WARNING! Never drive the scooter under the influence of medication or
alcohol.
WARNING! Never attempt to get onto or off your scooter without first
removing the key from the key switch. This will prevent the scooter from
moving if accidental throttle control lever contact is made.
WARNING! Never drive the scooter with tiller lock in the locked position.
Additional general information can be found on the supplemental information sheets
and booklets included in your Owner’s Package. Please fully read and review the
information, and keep it readily available for future reference.

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3.0 Specifications
Model Reference QFold
Speed (Max) 4 mph (6 km/h)
Battery 1 x 24V 10Ah Lithium
User Weight (Max) 19 st. (120kg)
Total Weight w/o Batteries 17.5 kg
Total Weight with Batteries 18.95 kg
Overall Length 1000 mm (39.5 in.)
Overall Width 550 mm (21.5 in.)
Overall Height 940 mm (37 in.)
Folded Length 1000 mm (39 in.)
Folded Width 550 mm (21 in.)
Folded Height 430 mm (17 in.)
Climbing Gradient (Max) 8 Degrees
Turning Radius (Min) 1150 mm (45 in.)
Ground Clearance (Max Mid Frame) 105 mm (4 in.)
Seat Type Folding with removable seat covers
Seat Width 430 mm (17 in.)
Seat Height 370 mm (18 in.)
Front Tyre 150 mm (6 in.) Solid Puncture Proof
Rear Tyre 250 mm (10 in.) Pneumatic max 35 psi
Lights Front LED
Basket Metal under seat
Tiller Type Straight Handle
Charger 2 Amp
Charging Type Battery Box that can be off-board
Brake Automatic Electromagnetic
REMARK One Rehab reserves the right to modify the specification if necessary. The
final specification is subject to the individual scooter you purchase from the dealer.

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4.0 Components of the Scooter
1 Seat back cushion 8 Front Wheel
2 Seat base cushion 9 Tiller Adjuster
3 Seat Folding knob 10 LED Light
4 Battery Box 11 Control Panel
5 Rear mud guard 12 Anti Tip Wheel
6 Rear Wheel 13 Freewheel Lever
7 Storage basket
Your scooter is equipped with a number of elements and parts. You should know these
before using the scooter. Designs and specifications may change without prior notice.
1
2
4
5
6
7
8
3
9
10
11
12 13

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5.0 Control Panel
5.1 Battery Indicator/Gauge (1)
Indicates the voltage of the batteries:
• Green – batteries are fully charged.
• Yellow – batteries are half full.
• Red – batteries need charging.
• Beeping sound continuing – batteries are out of charge. Please re-charge batteries.
5.2 Speed Adjustment Dial (2)
This dial allows you to preselect and limit your Scooter’s top speed in the range of
0mph – 4mph:
• The image of the snail represents the slowest speed setting.
• The image of the hare represents the fastest speed setting.
5.3 Key Switch (3)
This turns the power on and off your scooter.
• Insert the key into the key switch.
• Turn the key clockwise to turn on your scooters power. The battery indicator will
light up to indicate that the power is on.
• Turn the key anti-clockwise to turn off your scooter’s power. The battery indicator
light will turn off to indicate the power is off
1 Battery Indicator/Gauge 5 Throttle Lever Forward/Back
2 Speed Adjustment Dial 6 Light Switch
3 Key Switch 7 Tiller Handle
4 Horn Button
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3
4
5
6
7

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5.4 Horn Button (4)
This button activates a warning horn. Your scooter must be turned on for the horn
to be operational. Do not hesitate to use the warning horn when doing so may prevent
an accident or injury.
5.5 Throttle Control Lever - Forward/Back (5)
This lever allows you to control the forward speed and the reverse speed of your scooter
up to the maximum speed you pre-set with the speed adjustment dial.
Place your right hand on the right hand tiller handle and your left hand on the left
hand tiller handle.
To move forward
Use your right thumb to push the right side of the control lever forward, the scooter
will then start to go forwards.
To move backward
Use your left thumb to push the left side of the throttle control lever forward, the
scooter will then start to go backwards.
Release the lever and allow your scooter to come to a complete stop before pulling the
other side of the lever to move in reverse. When the scooter is moving in reverse, the
reverse beeper will sound. When the throttle is completely released, it automatically
returns to the centre “stop” position and engages your scooter’s brakes.
5.6 Light Switch (6)
The light switch turns the front LED light on and off.

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6.0 Operation - Folding and Unfolding
The scooter is fast and easy to assemble and fold by the following steps:
[Fig 6.0.1] [Fig 6.0.2]
6.1 Unfold Scooter
To unfold the scooter first sit the scooter with all wheels on the ground as shown. [Fig
6.0.1]. Loosen off the tiller adjuster knob [Fig 6.0.2] and lift the tiller into drive position.
[6.0.3] Re-tighten tiller adjuster knob making sure that it has securely tightened the
tiller into position.
[Fig 6.0.3]
WARNING! Failure to tighten
the tiller adjuster knob
securely could result in user
losing control of scooter.

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6.2 Unfold the seat
You are now ready to unfold the seat. To do this, simply lift-up the seat back into the
driving position as shown below. [Fig 6.2.1] You should hear and feel the fold knob click
into the lock position. Check that the seat fold knob has clicked into position as shown.
[Fig6.2.2] (The fold knob is positioned on the left-hand side of the scooter).
[Fig 6.2.1] [Fig 6.2.2]
WARNING! Sitting on the seat without the lock knob correctly in position
could result in user damage to the scooter or user or both.
6.3 Fold the Scooter
To fold the scooter pull out the fold knob as shown below, [Fig6.3.1] at the same time
gently lower the seat back down into its folded position. [Fig 6.3.2]
[Fig 6.3.1] [Fig 6.3.2]

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Now with the seat folded, loosen off the tiller adjuster knob and gently lower the tiller
into the folded position. [Fig 6.3.3] The tiller handles should be able to rest between the
chassis as shown below. Re-tighten the tiller knob to hold the tiller into position. This
will then allow you to pull the scooter on its rear tip wheels as shown in 6.4 Storage and
travel.
[Fig 6.3.3]
[Fig 6.2.1] [Fig 6.2.2]
6.4 Storage and Travel
With the tiller tightened in the folded position you can now lift the scooter onto its end
for both storage and travel. You are now able to pull the scooter along on its rear anti
tip wheels as shown.
CAUTION! Lifting weight beyond your physical capability may result in
personal injury. Ask for assistance when necessary while disassembling or
assembling your scooter.

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7.0 Operation - Fitting Seat Covers
7.1 Seat Covers
The seat base and seat back have removable padded covers. These are easy to fit or
remove. The three items are shown below [Fig 7.1.1]
[Fig 7.1.1]
7.2 Padded Seat Bar
To fit the padded back bar cover, simply undo the Velcro and fold around the back bar
and then connect the Velcro back into position. [Fig 7.2.1]
[Fig 7.2.1] [Fig 7.3.1]

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7.4 Base Seat Cover
To fit the seat base cushion, simply line up the Velcro strips on the cushion and base
[7.4.1] of seat and insert into place [7.4.2].
[Fig 7.4.1] [Fig 7.4.2]
7.3 Back Seat Cover
To fit the seat back cover, make sure the back support section is positioned as shown,
[Fig 7.2.1] then simply pull down the back cover over the back, pulling the flap under
the back bar. The flap can be securely tightened by the Velcro as shown. [Fig 7.3.1]

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8.0 Operation - Fitting the Battery Box
8.1 Insert Battery Box
To insert the battery box, simply place into position and push forwards as shown below,
[Fig 8.1.0] gently lowering into position. Make sure the rubber protector flap remains on
top of the battery box.
[Fig 8.1.0] [Fig 8.2.0]
8.2 Remove Battery Box
To remove the battery box, push the box forwards against the sprung connectors and
then lift up to release the box. [Fig 8.2.0]
Note: See 10.0 Batteries and Charging on page 16 for how to charge your batteries.
9.0 Operation - Freewheel Lever
The Freewheel lever on the scooter is located on the rear section of the scooter. Before
driving the scooter needs to be put into the drive position. The two positions are:
1. Drive position - is indicated by ‘Closed’ - pull the lever backwards for this position.
[Fig 9.0.1]
2. Freewheel position - is indicated by ‘Open’ – push the lever forwards for this
position. [Fig 9.0.2]

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[Fig 9.0.1] [Fig 9.0.2]
WARNING! Before placing your scooter into or taking it out of freewheel
mode, remove the key from the key switch. Never sit on the scooter when
it is in freewheel mode. Never put your scooter in freewheel mode on any
incline.
WARNING! When your scooter is in freewheel mode, the braking system is
disengaged.
WARNING! Disengage the drive motors only on a level surface.
WARNING! Ensure the key is removed from the key switch.
WARNING! Stand to the side of the scooter to engage or disengage
freewheel mode. Never sit on a scooter to do this.
WARNING! After you have finished pushing your scooter, always return it
to the drive mode to lock the brakes

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10.0 Operation - Batteries and Charging
10.1 General Information and Instructions on Charging
Your Scooter requires 1 x lithium battery that is sealed and maintenance free. The
battery is recharged by the supplied off-board charging system.
• Fully charge your travel scooter’s battery for at least 10 to 12 hours prior to using it
for the first time. The new battery will be at its full capacity after having run through
approx. 10-20 charging cycles (break-in period). This break-in period is necessary to
fully activate the battery for maximum performance and longevity.
• Keep the battery fully charged to keep your scooter running smoothly. Charge the
battery daily after every discharge even after partly discharge. Depending on the
level of discharge, it can take up to 12 hours until the battery is fully charged again.
• If the battery indicator has reached the red LED range, charge the battery for 16
hours minimum, ignoring the charge complete display!
• Even if the scooter is unused for long period of time, the battery should have a 24
hour charge once a week to make sure that it is fully charged.
• Do not cycle your battery at a low state of charge without regularly recharging it
fully.
• Do not charge your battery under extreme temperatures. High temperatures above
30°C are not recommended for charging as well as low temperatures below 10°C.
• You cannot overcharge the battery when using the charger supplied with your
vehicle, or a charger that has been approved by One Rehab.
• Protect your charger from sources of heat such as heaters and direct sunlight. It
the battery charger overheats, charging current will be reduced and the charging
process delayed.
10.2 Charging your Batteries - Warning
WARNING! Risk of explosion and electric shock if batteries are charged
when incorrectly wired. Never attempt to open or disassemble the battery
box. If the batteries do not appear to be working correctly, contact your
authorized provider.
WARNING! Risk of explosion and destruction of batteries if the wrong
battery charger is used. Only every use the battery charger supplied with
your vehicle, or a charger that has been approved by One Rehab. Never
charge 10 Ah batteries with a 5 Ah battery charger. Always use a 2 Ah
battery charger.
WARNING! Do not use or store the battery near sources of heat such as a
fire or heater.
WARNING! Never attempt to open or disassemble the charger. If the
battery charger does not appear to be working correctly, contact your
authorized provider.

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WARNING! Risk of short circuit and electric shock if the battery charger
has been damaged. Never use the charger if it has been dropped or
damaged.
WARNING! Do not use the battery if it gives off an odour, generates heat
or appears abnormal in any way. If the battery is in use or being recharged,
remove it from the device or charger immediately and discontinue use.
WARNING! Risk of electric shock and damage to the battery charger if
it gets wet. Always protect the battery charger from water and always
charge in a dry environment.
WARNING! Risk of electric shock and damage to the batteries – Never
attempt to recharge the batteries by attaching cables directly to the
battery terminals.
WARNING! Risk of fire and electric shock if a damaged extension cable is
used. Only ever use an extension cable if it is absolutely necessary. If you
have to use an extension cable make sure it is in good condition.
WARNING! Risk of injury if using the scooter during charging. Do not
attempt to recharge the batteries and operate the scooter at the same
time. Do not sit in the scooter while charging the batteries.
WARNING! Chargers are selected precisely for particular applications
and are especially matched to the type, size, and chemical formulation
of specific batteries. For the safest and most efficient charging of your
scooter’s batteries, we recommend use of the charger supplied as original
equipment with your product only. Any charging method resulting in
batteries being charged individually is especially prohibited.
WARNING! Never attempt to disassemble the battery from the battery
box or refit the battery. Contact your authorized provider.
WARNING! If your battery charger has not been tested and approved
for outdoor use, then do not expose it to adverse or extreme weather
conditions. If the battery charger is exposed to adverse or extreme
weather conditions, then it must be allowed to adjust to the difference
in environmental conditions before use indoors. Refer to the manual
supplied with the battery charger for more information.
WARNING! Never use or store the battery where it is exposed to high
temperatures. Leaving the battery in a car on a hot day or in an area of
direct sunlight such as a window will reduce battery performance and
shorten service life.

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10.3 How to charge your batteries
• Make sure you read and understand the battery chargers user manual, if supplied,
as well as the safety notes on the charger.
• Turn off the scooter power and remove the key.
• Remove the battery box from the scooter.
• Slide away the cover of the charger outlet point either positioned on the front of the
battery box (Fig 10.3.1)
• Put the charger plug into the outlet point
• Do not switch on the battery charger until all the plugs are in position
• The LED light on the battery charger will show amber while charging
• The LED light on the battery charger will show green when batteries are fully
charged
• Turn off the mains power to the charger before removing the charger plug from
charging outlet
[Fig 10.3.1]

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11.0 Operation - Driving Your Scooter
11.1 Before Getting on to Your Scooter
• Keep your batteries fully charged and avoid deeply discharging your batteries.
• Never leave the manual freewheel lever in the forward position unless you are
manually pushing your scooter.
WARNING! Never attempt to get onto or off of your scooter without first
removing the key from the key switch. This will prevent the scooter from
moving if accidental throttle control lever contact is made.
WARNING! Never sit on the scooter when it is in freewheel mode.
WARNING! Never exceed the maximum permissible load – see 3.0
Specifications and never use the scooter to transport more than one
person.
WARNING! Never drive the scooter under the influence of medication or
alcohol.
WARNING! Never drive the scooter with tiller lock in the locked position.
11.2 Getting onto your Scooter
1. Make certain that the key is removed from the key switch.
2. Stand at the side of your scooter.
3. Make certain that the seat is secured into position.
4. Position yourself comfortably and securely in the seat.
5. Make certain that your feet are safely on the floorboard.

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WARNING! The following can adversely affect steering and stability while
operating your scooter:
• Holding onto or attaching a leash to walk your pet.
• Carrying passengers (including pets).
• Hanging any article from the tiller.
• Towing or being pushed by another motorized vehicle.
IMPORTANT! Keep both hands on the tiller and your feet on the
floorboard at all times while operating your scooter. This driving position
gives you the most control over your vehicle.
11.3 Starting
• Make sure you are seated safely and properly on your scooter.
• Turn the speed adjustment dial fully anti-clockwise to the slowest setting.
• Insert the key into the key switch.
• Turn the key clockwise to the ‘’On’’ position.
• Place your hands on the hand grips:
▶Pull on the left hand grip to steer your scooter to the left.
▶Pull on the right hand grip to steer your scooter to the right.
• Move the tiller to the centre position to drive straight ahead.
• Slowly engage the throttle control lever to gently accelerate your scooter forwards
by:
▶Use your right thumb to push the right side of the throttle control lever forward.
• To stop release the throttle control lever to allow your scooter to stop gradually. The
electronic brakes will automatically engage when your scooter comes to a stop.
11.4 Steering
• Place both hands on the hand grips of the tiller, turn the tiller to the right to travel
right – never turn at high speeds as this will result in loss of control.
• Turn the tiller to the left to turn left – never turn at high speeds as this will result in
loss of control.
• Make sure to maintain sufficient clearance when turning your scooter so that the
rear wheels will be clear of any obstacles.
• Show even greater caution when steering in reverse.
WARNING! Turning your scooter too sharply at high speed will cause loss
of control and balance and will result in the scooter tipping over resulting
in serious injury of death.
11.5 Driving on Inclines, Hills, Slopes and Ramps
• When driving your scooter, never descend or climb a gradient which is greater than
recommended – see 3.0 Specifications. Failure to do so could result in serious injury
or death.
• When driving up a ramp, curb or incline - lean forward to move the centre of gravity
of the scooter forward for maximum stability and safety.
• Drive with extreme caution when attempting to drive up or down any incline,
access ramp etc, always drive at a slow speed.