OneTouch Ping User manual

Owner’s
booklet.
Here’s everything
you’ll need to know.
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Welcome
Congratulations. You have chosen one of the most advanced diabetes management systems available
today. Your OneTouch Ping®Glucose Management System will play an integral part in the blood
glucose management and continuous insulin delivery regimen that you have established with your
health care professional.
Your OneTouch Ping®System combines the functionality of a OneTouch Ping®Insulin Pump and a
OneTouch Ping®Meter Remote through radio frequency (RF) communication. Both devices will work
independently of one another, but using them together can provide you with options to help make
insulin delivery more discreet and exible.
Your OneTouch Ping®Insulin Pump uses the latest advanced technology, providing continuous insulin
delivery to help maintain your blood glucose targets as recommended by your health care professional.
It delivers insulin in two ways: 1) continuous “basal” insulin delivery and 2) “bolus” insulin delivery to
cover foods eaten and/or reduce a high blood glucose level.
Your OneTouch Ping®Meter Remote combines the accuracy expected from OneTouch®products
with features designed to make testing and tracking more convenient. These include a meter remote
memory that serves as an electronic logbook for storing all your glucose test results along with other
diabetes-related health records. Another feature is a customizable Food Database which can be
easily uploaded to and then accessed on your meter remote. Having a Food Database helps take the
guesswork out of carb counting.
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When the devices are used together, your OneTouch Ping®Meter Remote gives you convenient remote
access to insulin delivery functions available with the OneTouch Ping®Insulin Pump. Your OneTouch
Ping®System also allows your most recent blood glucose results from the OneTouch Ping®Meter
Remote to be automatically entered into bolus insulin calculations to cover carbohydrates in food or to
correct for a high blood glucose level.
This Owner’s Booklet is designed to provide the information that you are looking for, when you need it.
We hope you keep it handy.
Of course you may still have questions. If you do, our customer service representatives will be happy
to answer your call. You can reach Animas Canada Customer Care at 1 866 406-4844. You can also
obtain information at www.Animas.ca.
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TABLE OF CONTENTS
BEFORE YOU BEGIN ............................................................................................... I
SECTION I ONETOUCH PING®INSULIN PUMP
CHAPTER 1 - Important Information .......................................................................... 1
CHAPTER 2 - Explanation of symbols ...................................................................... 15
CHAPTER 3 - Introduction to your OneTouch Ping®Insulin Pump .................................. 16
CHAPTER 4 - Getting your pump ready.................................................................... 24
CHAPTER 5 - Using the Normal Bolus feature ........................................................... 40
CHAPTER 6 - Using Basal Program features ............................................................. 42
CHAPTER 7 - Suspend/Resume feature ................................................................... 52
CHAPTER 8 - History feature ................................................................................. 54
CHAPTER 9 - Status feature.................................................................................. 61
CHAPTER 10 - Advanced features/Setup and activation............................................... 65
CHAPTER 11 - Using Advanced features.................................................................. 81
CHAPTER 12 - Care and maintenance..................................................................... 99
CHAPTER 13 - Safety system and alarms................................................................101
CHAPTER 14 - Troubleshooting guidelines...............................................................116
CHAPTER 15 - Sick day guidelines ........................................................................125
CHAPTER 16 - Lifestyle issues..............................................................................127
CHAPTER 17 - My information..............................................................................130
CHAPTER 18 - Warranty and other technical information ............................................137
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SECTION II ONETOUCH PING®METER REMOTE
CHAPTER 1 - Setting up your OneTouch Ping®Meter Remote .....................................145
CHAPTER 2 - Setting up and using the Food Database...............................................170
CHAPTER 3 - Estimating bolus insulin amounts with the bolus calculator .......................173
CHAPTER 4 - Testing your blood glucose ................................................................174
CHAPTER 5 - Adding comments to glucose test results..............................................188
CHAPTER 6 - Making logbook entries.....................................................................193
CHAPTER 7 - FastFacts®/ Using your meter remote logbook.......................................201
CHAPTER 8 - Control solution testing .....................................................................215
CHAPTER 9 - Caring for your meter remote and test strips..........................................220
CHAPTER 10 - Understanding meter remote error and other messages .........................224
CHAPTER 11 - Detailed information about your meter remote and test strips ..................230
SECTION III ONETOUCHPING®SYSTEM / USING YOUR ONETOUCHPING®METERREMOTE
AND ONETOUCHPING®INSULINPUMP TOGETHER
CHAPTER 1 - Overview of your OneTouch Ping®System ............................................237
CHAPTER 2 - Establishing communication between your meter remote and your pump .....238
CHAPTER 3 - Pump Home and Meter Home screens .................................................254
CHAPTER 4 - Insulin delivery functions on your meter remote......................................256
CHAPTER 5 - Checking the status of your OneTouch Ping®System ..............................274
CHAPTER 6 - Troubleshooting your OneTouch Ping®System.......................................277
CHAPTER 7 - OneTouch Ping®System Communication Technical Specications..............294
Appendix A: Glossary..........................................................................................305
Index...............................................................................................................309
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I BEFORE YOU BEGIN
Do Not attempt to connect to your pump before you have been trained on your pump, or until you have
watched the training video. Check with your health care professional regarding your individual training
needs.
Before using your OneTouch Ping®System to deliver insulin, you must complete training with a certied
pump trainer on the insulin pump and on the meter remote.
As part of your training, your health care professional will assist you in making the appropriate
selections for your insulin pump and meter remote settings. Your insulin pump must be programmed
for your own personal use. Your insulin pump settings impact the calculations for insulin delivery
using either your meter remote or insulin pump. Be comfortable with using your insulin pump before
you activate the RF feature on your insulin pump and meter remote. See the appropriate chapters in
SectionIfor the steps on setting up and using your insulin pump.
The following insulins have been tested by the pump manufacturer and found to be safe for use in the
insulin cartridge of the pump: Humalog®, NovoRapid®, and Apidra®. Before using a different insulin with
this pump, check the insulin drug label to make sure it can be used with the pump.
Many people also nd it helpful to practice the blood glucose test process with control solution before
testing with blood for the rst time. See Chapter 8 in Section II.
For best results, the use of your insulin pump (or your meter remote to access pump functions) is
recommended for people with diabetes who are willing to:
• Test their blood glucose levels four to six times per day or as recommended by their health care team.
• Demonstrate adequate carbohydrate counting skills.
• Maintain good diabetes self-care skills.
• See their health care professional regularly.
• Have adequate vision and hearing to recognize the pump alerts.
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BEFORE YOU BEGIN
II
You should carefully read this Owner’s Booklet and any inserts that come with your OneTouch Ping®
System. These include inserts for:
• OneTouch Ultra®Test Strips
• OneTouch Ultra®Control Solution
• OneTouch®Delica®Lancing Device
While reading this Owner’s Booklet, please note the following:
• Display screens throughout the Owner’s Booklet are examples only. They should not be considered
suggestions for individual programming and may not be representative of current health states.
• “Blood Glucose” is often abbreviated as BG in both instructional copy as well as in example display
screens.
• Your OneTouch Ping®Insulin Pump will often be referred to as simply “your pump”. Similarly, your
OneTouch Ping®Meter Remote will often be referred to as “your meter remote”. “The devices”
will often be used when referring to both the OneTouch Ping®Insulin Pump and OneTouch Ping®
Meter Remote.
Take special note of Warnings and Cautions throughout this Owner’s Booklet, which are identied
with .
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BEFORE YOU BEGIN
III
Intended use
Your OneTouch Ping®Glucose Management System is indicated for the treatment of insulin-requiring
diabetes and for the quantitative measurement of glucose in fresh capillary whole blood.
Your OneTouch Ping®Insulin Pump is indicated for continuous subcutaneous infusion of insulin for the
treatment of insulin-requiring diabetes.
Your OneTouch Ping®Meter Remote Glucose Monitoring System is intended to be used for the
quantitative measurement of glucose in fresh capillary whole blood. When used together with the
OneTouch Ping®Insulin Pump, it also functions as a wireless (RF) remote control to deliver insulin from
the pump. Your OneTouch Ping®Meter Remote Glucose Monitoring System is intended for use for
self-testing outside the body (in vitro diagnostic use) by people with diabetes at home and by health
care professionals in a clinical setting as an aid to monitor the effectiveness of diabetes control. Your
OneTouch Ping®Meter Remote Glucose Monitoring System is specically indicated for use on the
nger, forearm or palm. It should not be used for the diagnosis of diabetes or testing of newborns.
Contraindications
The pump is not indicated for anyone unable or unwilling to do any of the following:
• Test blood glucose levels at least 4-6 times per day or as recommended by health care team;
• Demonstrate adequate carbohydrate counting skills;
• Maintain good diabetes self-care skills;
• See his/her health care team regularly;
• Adequate vision or hearing is required to recognize the pump alerts.
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BEFORE YOU BEGIN
IV
About radio frequency (RF) communication
Your meter remote and pump have built-in RF capability. RF is a type of wireless communication.
Cell phones use RF technology, as do many other devices. RF is how your meter remote and pump
communicate and share data.
The RF feature on your meter remote and pump will be deactivated when you rst receive them. In
order to begin using your meter remote and pump together as a system, RF must be activated on both
devices and they must be paired (synchronized). Activating RF opens a line of communication on both
devices and pairing ensures communication will take place only between one meter remote and one
pump.
RF communication between your meter remote and pump will work up to a distance of about 3.0 meters
(10 feet) and will transmit through clothing. Direct line of sight is not required for RF communication.
As long as you have a good RF signal and are within range, you can use your meter remote to access
pump functions.
When conditions or distance cause RF communication to be lost or interrupted, you will not be able to
use your meter remote to access pump functions. This also means that data transfer between the two
devices will stop temporarily. As soon as the problem is resolved, RF communication will resume. Any
status records stored in your pump during the RF interruption will then be sent to your meter remote.
NOTE: The system has multiple safeguards in place to protect against unauthorized RF access.
However, information shared between the pump and meter remote is not encrypted. If you have
concerns about unauthorized pump access, other options include:
• Turn off the RF feature on the pump (see Chapter 2 in Section III)
• Program the pump to limit the amount of bolus insulin that can be delivered (see Chapter 10 in Section 1)
• Turn on the Vibrating Alert feature on the pump to get notications when a bolus dose is being
initiated by the meter remote (see Chapter 4 in Section I)
• Review your pump history to conrm insulin delivery records
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BEFORE YOU BEGIN
V
Your meter remote and pump are subject to and comply with U.S. Federal regulations, Part 15 of the
Federal Communications Commission (FCC) Rules regarding devices with RF capability and Industry
Canada Specication, RSS-210. Operation is subject to the following two conditions: 1) this device may
not cause harmful interference, and 2) this device must accept any interference received, including
interference that may cause undesired operation.
Compliance with these guidelines means that under normal day-to-day circumstances your OneTouch
Ping®System should not affect the operation of other devices. Additionally, your OneTouch Ping®
System should operate normally in the presence of other devices in a normal household environment.
In the event there is interference from another device, it is recommended that you
increase distance between your system and that device, or turn off the interfering device.
Alternatively, you may turn off RF communication between the meter remote and pump and
perform insulin delivery functions directly from your pump (see Chapter 2 in Section III ).
Changes or modications not expressly approved by the manufacturer (Animas Corporation) could void
the user’s authority to operate the equipment.
There are environments where it is recommended that you not use the RF communication feature
linking your meter remote and pump. When you are in radiology and MRI departments and around
radiology equipment, it is recommended you rst deactivate the RF communication feature on both
your meter remote and your pump. Then you must remove both devices and leave them outside
the MRI room. Any metal needle infusion sets should also be removed and left outside the
MRI room.
Likewise, during air travel your airline may have specic restrictions about using your System with
RFcommunication activated. It is recommended that you deactivate the RF feature on your pump
and meter remote during ights, or check with your airline’s RF restrictions when making your travel
plans. To learn more about deactivating the RF feature on your pump and meter remote, see Chapter 2
inSection III.
Your pump has additional environmental restrictions. See Chapter 1 in Section I for recommendations
regarding the use of pumps in the presence of radiology equipment.
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BEFORE YOU BEGIN
VI
Using your meter remote and pump together as a system
Once you have established communication between your meter remote and pump, you can access
certain pump functions directly from your meter remote. These include delivering a bolus, monitoring
pump status, and conrming many pump alarms and warnings.
Your pump has its own set of display screens and buttons to provide stand-alone insulin delivery without
the use of your meter remote. Some of the buttons work the same way as the buttons on your meter
remote. One example is the button on your pump. Like the button on your meter remote, the
button on your pump is used to conrm entries. Be sure you know how the buttons work on both
your pump and meter remote before you begin using the devices together as a system.
When you use your meter remote to access pump functions, your meter remote display screens will
closely resemble your pump display screens.
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BEFORE YOU BEGIN
VII
OneTouch Ping®System Carton Contents
Your OneTouch Ping®System carton includes your insulin pump, your meter remote, and other
accessories you will need to begin using both devices. Your meter remote and BG testing supplies are
included within a separate kit within the carton. Check the contents of your carton to make sure all
items are included. If any items are missing, call Animas Canada Customer Care at 1 866 406-4844.
Your OneTouch Ping®System carton includes:
• The OneTouch Ping®Insulin Pump and pump accessories:
a. OneTouch Ping®Insulin Pump
b. One Energizer®Lithium L91 AA battery (1.5V) for your pump
c. Low Prole Clip
d. Owner’s Booklet*
* Not pictured above
a b c
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BEFORE YOU BEGIN
VIII
The OneTouch Ping®Meter Remote kit which includes:
a. OneTouch Ping®Meter Remote
b. OneTouch Ultra®Control Solution
c. OneTouch®Delica®Lancing Device
If another type of lancing device was
included, see the separate instructions
for that lancing device.
d. Sterile Lancets
e. Carrying Case
f. Two 1.5V AAA Alkaline Batteries*
(batteries included but not installed)
g. OneTouch Ultra®Test Strips
h. USB Cable
a
b
c
e
d
f
g
h
A warranty card for your meter remote is also included.
AST (alternate site testing) Kit (not included). For availablity of AST Kit, contact Animas Canada
Customer Care at 1 866 406-4844.
* See Chapter 9 in Section II for important information on the correct way to install the batteries in your
meter remote.
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BEFORE YOU BEGIN
IX
WARNING: Keep the pump, meter remote, and accessories away from young children. Small
items such as the battery door, batteries, battery cap, clip, test strips, lancets, protective covers on
the lancets, and control solution vial cap are choking hazards.
Supply Reordering
You can place orders for cartridges, infusion sets, skin prep, test strips, batteries and many meter
remote and pump accessories by calling Animas Canada Customer Care at 1 866 406-4844.
Emergency Kit
Keep an emergency kit with you at all times to make sure you always have necessary supplies. This kit
should include but is not limited to:
• Quick-acting glucose tablets or gel
• BG monitoring supplies including a backup meter, test strips, lancing device, lancets, meter remote
batteries (2 AAA alkaline)
• Blood or urine ketone testing supplies
• Rapid-acting and other insulin as recommended by your health care team
• Extra infusion sets and Animas®2.0 mL Cartridges (200 unit/2ml)
• Dressing and adhesive, if used
• An extra Energizer®Lithium L91 AA battery for your pump
• An extra pump battery cap
• An extra pump cartridge cap (Call Animas Canada Customer Care at 1 866 406-4844 to order an
extra cartridge cap.)
• Glucagon Emergency Kit
• Emergency contact phone numbers
Be sure to inform a family member, co-worker and/or friend where this emergency kit is kept.
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Section I
OneTouch Ping®
Insulin Pump
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1CHAPTER 1 - Important Information
Welcome
You have begun a new way of life with your OneTouch Ping®Insulin Pump.
Your choice of pump therapy is a sign that you are committed to taking excellent care of yourself. Your
pump has been specially designed to help you manage your diabetes, using advanced technology and
sophisticated safety systems.
Your pump is used for insulin therapy to help maintain your blood glucose (BG) targets as recommended
by your health care team. You program it to deliver two ways: a continuous, 24-hour “basal” rate and
“bolus” insulin deliveries to accommodate for immediate doses to cover foods eaten and high BG. It
is important to remember that successful pump therapy is a partnership of advanced technology and
responsible self-care.
Please take a moment to look at the back of your pump and write down the serial number.
My pump serial number is: ______________________________________
XX-XXXXX-16
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CHAPTER 1 - Important Information
2
Technical Assistance
Animas Customer Technical Support is available 24 hours a day. Our representatives are trained on
the operation and set up of our products and are able to provide technical assistance or answer your
product related questions. In the United States, Canada and Puerto Rico, call 1877937-7867. When
calling, please have your pump and serial number available. The serial number is located on the back of
the pump. For non-urgent technical questions, please email [email protected].
Important Note
Do Not Remove the New Factory-Installed Plastic Display Lens Protection Film.
Your pump now comes with a new factory-installed transparent plastic lens protection lm covering the
display lens. This protective lm is highly durable and is designed to protect your pump display lens
from incidental damage. Please do not attempt to remove this lm. This protective lm must
remain in place at all times to fully protect your pump display lens from scratches and other
cosmetic damage. This lm will not protect your pump display lens from extreme abuse.
Should the pre-installed lens protection lm become damaged or separate from the display, the lm
should be replaced. Replacement lms are available by calling Animas Canada Customer Care at
1 866 406-4844.
Please note that the Animas®insulin pump limited warranty does not cover damage resulting from
normal wear and tear, accidents, negligence or misuse, and abuse, including scratched display lenses.
We urge you to protect your pump screen from damage and use a lens protection lm at all times.
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