OneTouch ONE POS User manual

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ONE POS
USER MANUAL

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01 - Front Cover
02 - Contents
03 - Introduction
04 - System Setup
08 - Till Mode
09 - Basic Usage (completing a sale)
10 - Printing Receipts
11 - Voiding Entire Transactions
12 - Refunds
13 - Price Map (Changing Prices)
16 - Assigning Fobs
17 - Z/X Readings
18 - Using Tables
19 - PLU (Stock Control)
21 - User Stats
Contents

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Congratulations on purchasing your NEW EPOS system. EPOS stands for
“Electronic Point Of Sales” Which is the name given to any Till which is
computer based. OnePos is the name given to the One Touch Point of sales
system which has been developed primarily for the Pub / Restaurant and Club
markets.
When if comes to Point or Sales systems (or POS for short), there is an
overwhelming choice by a variety of vendors. When researching into the POS
systems more closely we discovered most systems were over complex and
packed with features that you would never actually use, however, in the real
world you would surely prefer to spend less money on a system that's not only
easy to use, but also better tailored to your industry, easy to configure, simple
to maintain and offering features that are actually of benefit to your premises.
Bearing all this in mind, we set our software development team the task of
generating a POS system that is not only user friendly but also with features
and options that would actually be of use to the intended consumer.
The team started developing the product in 1992 and completed the first
release in late 1992, since the first release, the team has continued to develop
and improve on the system, we listened to the buyers adding features and
options they requested and now we have a mighty system.
Introducing One POS, a touch screen Point of Sales system that is designed to
work for any location it is situated offering an easy to use interface and flexible
usable features along with networking and other great benefits.
Introduction

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When your till first arrives, it will be packed
requiring setup. The standard starter package
comprises of…
1. Touch Screen (Posiflex) Computer
2. Star TSP 100 Printer
3. Till Drawer
In certain cases the till may have been purchased
with additional items such as barcode scanner,
Key fob with Keys, Keyboard or a Network Kit.
First unpack your Kit, assembling the equipment to resemble the image
shown above. Connect all cables as follows…
1. Star TSP Printer
Connect the mains plug to the mains
Connect the USB to both the printer and Touch Screen Terminal
2. Till Drawer
Connect the till drawer cable to the external kicker (small white box) or to
the Star Printer if no kicker was supplied with your unit
(If a kicker was supplied connect the kicker USB to the Touch Screen)
3. Peripherals
Connect any other devices to the touch screen terminal (and mains socket
where appropriate)
The USB connections can be connected to ANY USB Port on your touch
screen terminal.
Your now ready to start your till, switch on via the power button (located
under the flap on the left side of the posiflex touch screen terminal)
Press the Flap in the centre to open.
The system will now boot to the on-screen system setup page…
System Setup
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The System Setup page will show the System Date and Time, Till Drawer
communication method and wireless network options.
Check the date and time shown is correct for your country, should you need
to change the value of either the date or time you can do so by touching the
Up/Down arrows, settings are automatically saved when changed.
Set your drawer kicker as appropriate, the standard kicker settings for most
till drawers is port 6and method Star or if kicking via the printer select port
0 and method Printer, touch “Test” to check the settings are correct, the till
drawer should fire open. If the drawer does not fire open then change the
method and test each port number for each method until the drawer fires
open.
If the till was supplied with a wireless kit then see “Networking” section.
System Setup
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Touch the Red “X” (top right) to save and apply the new settings.
The Till “Settings” screen
will now be shown, don’t
worry if your screen is
not showing the pie chart
as above, the chart will
be available later after
you process some sales.
Touch “System Setup”
(Second button down on
the left side of the
screen)…
The “System Settings”
screen (like the one
shown left) will appear.
Using the on-screen
Keyboard…
In Till Name, enter the
name of the Till,
example: Till1 (Make
sure each of your tills
have different names!)
In RCPT Line 1-3, enter
your premises name,
Address and Postcode
In VAT NO, enter your
VAT number
System Setup
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If you have a starting float in your till enter it in the Float box (enter as pennies so
£10.00 is 10000)
Touch “CPOS PIN” box and enter a 4 digit pin (only enter numbers in this box) this
will be used later to re-gain access to the management screen.
The recommended print size is “10” but set to a larger size if you prefer.
You will notice there are 5 tick boxes, set them up according to your needs…
1. CONFIRM CASH PAYMENTS
This option if enabled will prompt the clerk to confirm they want to pay by cash
each time they try to cash a sale off
2. CONFIRM CARD PAYMENTS
Like the confirm cash payments, this option will prompt a clerk to confirm the
payment method each time they try and pay by card.
3. AUTO PRINT FOOD ORDERS
This option will automatically generate a food receipt each time a food order is
processed, you can select where to send the order with the food printer, so
printing orders to a remote kitchen printer is easy.
4. NOTIFY IF CASH DRAWER IS OPEN
This option if enabled will cause an alarm sound if the cash drawer is left open
too long. (External Kicker and certain Till Drawers only support this option)
5. FORCE PIN ACCESS
This option will force a clerk to enter a PIN in order to use the Till without a
FOB key.
FOOD PRINTER
Select where Food orders are printed to.
MAIN PRINTER
Select where All other print outs are sent to.
Press the Green Save button at the top of the screen to save and apply the new
settings. Now close all open screens using the red “X” at the top right of the
screens to exit setup
System Setup
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The screen will go red and the till will now restart in “Till” mode.
When your till starts each day you will be presented with the price map, if your
starting your till for the first time the above “Default” price map will be shown.
This is now using “Till mode” which means the till is ready to use.
Till Mode
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Start by pressing a “Clerk” key or scanning your Fob
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
If you selected the “Force Pin Access” option when setting up your till then you
will need to enter a Pin for the clerk. (Note: If this is the first you are using the
clerk then the pin you enter will become the pin for that clerk.)
Now press any item, Fosters for example.
You can now cash this off by touching the “Cash” button. (Note: if you selected
the “Confirm Cash Payments” option during setup then you will be presented
with a YES, NO Screen to confirm the cash payment, if this is the case then
touch “YES”). The sale will now complete, the till drawer should fire open and a
“change” box will be shown.
If you dial in the amount given in pennies (so £10 will be 1000) before
pressing the “Cash” button then the change will be automatically calculated in
the “Change” box.
You have now completed your first sale!
If a customer buys 10 fosters, you can dial in 10 on the keypad and press
fosters as appose to touching the fosters key 10 times.
You can also pay by card by pressing the card button, should you wish to part
pay by cash and card then enter the card payment first which will be deducted
from the total.
Basic Usage

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Start by pressing a “Clerk” Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
If you selected the “Force Pin Access” option when setting up your till then you
will need to enter a Pin for the clerk. (Note: If this is the first you are using the
clerk then the pin you enter will become the pin for that clerk.)
Now press the Pink “Show RCPT” button (next to the numbers pad)…
The “Receipts” screen (like the one shown above) will be displayed.
The last sale should be automatically selected along with the default printer you
assigned in the till setup screen.
Select the desired receipt then press “Print” (Note: should you wish to print to
another printer then press the down arrow in the box below the receipt followed
and select desired printer, then press “Print”)
Printing a Receipt
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No Special user rights are required to void an entire transaction, Start by
pressing a “Clerk” Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Touch the VOID button TWICE…
Touch the YES button CONFIRM
Voiding Entire
Transaction
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Only MANAGERS may refund on the till, start by pressing a “Clerk” Key or
scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Touch the MANAGER button and enter your pin (This is the pin you assigned
during setup of your Till), the word manager will appear in green at the top of
the screen to confirm management mode…
Now Touch 1 on the on screen keypad followed by VOID and the item to
refund.
The item will appear on the screen as a negative, press cash to confirm the
action. The Till drawer will now fire open allowing you to access the money to
give back to the customer. The item refunded will be put back into the stock
and the end of day Z reading will be automatically adjusted with the refund
given.
Note: Any refunds given are shown in the “REFUNDS” section of the Z Report.
Refunds

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Only MANAGERS may make changes to the price map on the till, start by
pressing a “Clerk” Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Touch the MANAGER button and enter your pin (This is the pin you assigned
during setup of your Till), the word manager will appear in green at the top of
the screen to confirm management mode…
Touch the MANAGER button AGAIN…
The Settings screen will now be
loaded, Touch the PRICE MAP
button.
The main screen will now show
with additional buttons at the top
of the screen…
ACTION : Touching the Action
button will make the till execute
the action of a button instead of
editing the button
SWAP : Touching the Swap
button allows you to swap 2
screen buttons with each other,
first press Swap then choose the
first button to swap then the
second button, the two items will
swap places. (Note: Remember to
press SWAP again to stop the
swap mode)
Done : Touching Done confirms
your changes and returns the
system to Till Mode.
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Price Map
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If you want to create a new button, edit or delete an existing button then just
touch the button while in Price Map Mode…
The Price Map
Editor screen is
self-
explanatory,
the screen
comprises of a
small preview
of how your
finished button
will look and
details of the
button
settings.
Description: This is the description of the button; this text will be shown both
on the button and the receipt if printed.
Price:This is where you enter a price for your item, the price should be
entered in pennies, so £2.50 would be 250
Food Item:You can tick this box by touching on it, if a tick is shown the till
will treat the item as “Dry Sales” otherwise as “Wet Sales”
Menu Link:Sometimes you may need to have additional options for a product,
for example if you had a “Steak” button, you may want to ask if the steak
should be cooked as “Rare”, “Medium Rare”, “Medium”, “Medium to Well Done”
and “Well Done”, to achieve this the menu link will be used, type “Steak” into
the menu link button and touch the blue “…” to the right of the menu link to
setup your menu options for the item.
Price Map
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FD Category: You define here if your food is a “Starter”, “Side Dish”, “Main
Course”, “Desert” or “Other”. When the food order is printed for the kitchen
the order will be separated into these sections.
Set Button Function:Buttons on your price map can be items or function
buttons, touch the “Set Button Function” then a function for your button…
Text Colour:Touch to set the colour for your buttons Text
Button Colour:Touch to set the back colour for your button
Delete Button:Touch to delete the button from the price map (Button will be
still show on the till but now as a generic un-set button)
Cancel: Touch to return to the price map without saving your new changes
Save: Touch to return to the price map with your new changes saved and
applied
Note:When making multiple buttons, sometimes it’s easier to copy a
previously created buttons design. To do this first touch a button you would
like to copy, Touch Save, now touch where you would like to create your new
button, touch the blue “Load Last Button Design” button.
Remember:When making buttons for items you want to sell to always choose
button function “ITEM”.
Price Map
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Only MANAGERS may assign Fobs on the till, start by pressing a “Clerk” Key or
scanning your Fob. (Note: Fobs must be setup)
Touch the MANAGER button and enter your pin (This is the pin you assigned
during setup of your Till), the word manager will appear in green at the top of
the screen to confirm management mode…
Touch the MANAGER button AGAIN…
Touch the MANAGER button
The Settings screen will now be
loaded, Touch the Fob Setup
button.
The Fob Setup Screen will now be
loaded…
To Create a New Fob, Touch the
ID box then scan the fob, the fob
ID will automatically appear. Now
touch the Down Arrow to the
right of the Clerk Box and select
the desired clerk to assign the fob
too.
Note: If the clerk is not listed
then return to till mode and press
the required clerk to create a clerk
profile.
Touch Save to apply.
To Edit an Existing Fob, touch the
FOB ID in the Fob list, (If you do
not know the FOB ID then touch
ID and scan the fob to view the
ID).
Change the clerk then touch save
to edit or touch Delete to remove the Fob from the system.
Assigning Fobs
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Only MANAGERS may view Z/X Reports on the till, start by pressing a “Clerk”
Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Touch the MANAGER button and enter your pin (This is the pin you assigned
during setup of your Till), the word manager will appear in green at the top of
the screen to confirm management mode…
Touch the ZX Till button…
The Z/X Till screen will now load,
the screen shows a live X report,
touch “Print” to print the live
report or touch “Z Till” button to
clear down the Till and print the
days Z Report.
Z/X Readings
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No Special user rights are required to void an entire transaction, Start by
pressing a “Clerk” Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Ring in the transaction as normal, when your done, instead of pressing cash or
card, touch “TAB” to load the tables screen…
Choose the table number to
charge the bill too.
Note: Green Tables indicates that
the table currently has no bill
assigned; Red Tables indicates
that the table is in use. You may
still charge to open tables.
Settling the Bill…
Sign onto the Till as normal, without ringing any items into the till, Touch Tab,
Touch the Table to load it into the Till. You can now card or cash off the table
as you would a normal sale.
Using Tables
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Only MANAGERS may view the PLU reports on the till, start by pressing a
“Clerk” Key or scanning your Fob.
(Note: Fobs must be setup, see-assigning Fobs for how to setup fob keys)
Touch the MANAGER button and enter your pin (This is the pin you assigned
during setup of your Till), the word manager will appear in green at the top of
the screen to confirm management mode…
Touch the MANAGER button AGAIN…
The Settings screen will now be
loaded, Touch the Stock Control
button.
The Stock screen will now load…
The PLU is automatically
displayed, touch PRINT to print a
copy of the PLU or touch CLEAR to
archive the PLU into the History
screen and start all counters again
from zero
Note: To keep your till running
fast as possible it is recommended
that you clear your PLU every 30-
90 days.
PLU
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If you clear your PLU down frequently but only do your stock take at certain
intervals (every quarter for example) then it is possible to recall the data to a
single report…
Touch the History Button within the PLU Screen…
Touch any shown PLU within the
list to view that PLU on its own, or
touch select dates to provide 2
given dates to list all stock for.
The Multi+ Button allows you to
tick individual reports to merge as
a single report.
PLU
Continued…
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