Onicon FT-3400 Operating instructions

ON I CON
Flow and Energy Measurement
FT-3400FT-3400
ELECTROMAGNETIC FLOW METERELECTROMAGNETIC FLOW METER
Conguration Utility Installation and Operation GuideConguration Utility Installation and Operation Guide
DOC-0005991 Rev.A

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SAFETY INFORMATION
This meter was calibrated at the factory before shipment. To ensure correct use of the meter, please read this manual
thoroughly.
Regarding this Manual:
• This manual should be passed on to the end user.
• Before use, read this manual thoroughly to comprehend its contents.
• The contents of this manual may be changed without prior notice.
• All rights reserved. No part of this manual may be reproduced in any form without
ONICON’s written permission.
• ONICON makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties
of merchantability and suitability for a particular purpose.
• All reasonable eort has been made to ensure the accuracy of the contents of this manual. However, if any errors
are found, please inform ONICON.
• ONICON assumes no responsibilities for this product except as stated in the warranty.
• If the customer or any third party is harmed by the use of this product, ONICON assumes no responsibility for any
such harm owing to any defects in the product which were not predictable, or for any indirect damages.
SAFETY PRECAUTIONS:
The following general safety precautions must be observed during all phases of installation, operation, service, and repair
of this product. Failure to comply with these precautions or with specic WARNINGS given elsewhere in this manual
violates safety standards of design, manufacture, and intended use of the product. ONICON Incorporated assumes no
liability for the customer’s failure to comply with these requirements. If this product is used in a manner not specied in
this manual, the protection provided by this product may be impaired.
The following messages are used in this manual:
WARNING
Messages identied as “WARNING” contain information regarding the personal safety of individuals involved in
the installation, operation or service of this product.
CAUTION
Messages identied as “CAUTION” contain information regarding potential damage to the product or other
ancillary products.
IMPORTANT NOTE
Messages identied as “IMPORTANT NOTE” contain information critical to the proper operation of the product.

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TABLE OF CONTENTS
SECTION 1.0 INSTALLING THE CONFIGURATION UTILITY ................................................................................5
SECTION 2.0 CONNECTING THE METER TO THE APP........................................................................................8
SECTION 3.0 PROGRAMMING/INFORMATIONAL TAB....................................................................................10
3.1 CONNECT TAB .................................................................................................................................................10
3.1.1 MAC ID....................................................................................................................................................................11
3.1.2 Serial Number (Read Only) .............................................................................................................................11
3.1.3 Model Name (Read Only)................................................................................................................................11
3.1.4 FT-3400 Version (Read Only)..........................................................................................................................11
3.1.5 Bootloader Version............................................................................................................................................. 11
3.1.6 Manufacturing Date...........................................................................................................................................11
3.1.7 Calibration Date .................................................................................................................................................. 11
3.1.8 Field Cong Date ................................................................................................................................................12
3.1.9 Device Type ...........................................................................................................................................................12
3.1.10 Meter Type..........................................................................................................................................................12
3.1.11 Sensor Type ........................................................................................................................................................12
3.1.12 Body Size ............................................................................................................................................................. 12
3.1.13 Material ................................................................................................................................................................12
3.1.14 Meter Tag (Writable) ....................................................................................................................................... 13
3.1.14.1 Generate a meter tag.............................................................................................................13
3.1.14.2 Restore Factory Default......................................................................................................... 13
3.1.14.3 Save Diagnostic Data............................................................................................................. 13
3.2 PIPE CONFIGURATION TAB ..........................................................................................................................14
3.2.1 Pipe Changes.........................................................................................................................................................14
3.2.1.1 Standard ........................................................................................................................................ 14
3.2.1.2 Custom........................................................................................................................................... 15
3.2.2 Installation Changes Based on Pipe Conguration ................................................................................ 16
3.2.2.1 Max Stack Height....................................................................................................................... 16
3.2.2.2 Meter Length............................................................................................................................... 16
3.2.2.3 Remaining Stem Length..........................................................................................................16
3.2.2.4 Gauge Length.............................................................................................................................. 16
3.2.3 Flow Meter Table Version.................................................................................................................................. 17
3.2.4 Loading a New Table Version ..........................................................................................................................17
3.3 INPUT/OUTPUT CONFIGURATION TAB.....................................................................................................19
3.3.1 Analog Out Max Value......................................................................................................................................19
3.3.2 Analog Output Conguration........................................................................................................................19
3.3.3 Use Alarm Level on Analog Output............................................................................................................. 20
3.3.4 Analog Output Range.......................................................................................................................................20
3.3.5 Analog Output Damping Options................................................................................................................ 20
3.3.6 Flow Rates Units..................................................................................................................................................20

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3.3.7 Volume Units ........................................................................................................................................................ 20
3.3.8 Max Frequency Output (Hz) ........................................................................................................................... 20
3.3.9 Max Flow at Max Frequency...........................................................................................................................20
3.3.10 Meter Factor....................................................................................................................................................... 20
3.3.11 Pulse Duration ................................................................................................................................................... 20
3.3.12 Digital Output Conguration....................................................................................................................... 20
3.3.13 Scale Pulse Output........................................................................................................................................... 20
3.4 LIVE RAW DATA TAB.......................................................................................................................................21
3.4.1 Base Flow Rate (GPM).......................................................................................................................................21
3.4.2 Base Velocity (ft/s).............................................................................................................................................. 21
3.4.3 Flow Electrode 0 (V)...........................................................................................................................................21
3.4.4 Flow Electrode 1 (V)...........................................................................................................................................21
3.4.5 Digital Output 1 Status.....................................................................................................................................21
3.4.6 Digital Output 2 Status.....................................................................................................................................22
3.4.7 Digital Output 3 Status.....................................................................................................................................22
3.4.8 Analog Out (mA).................................................................................................................................................22
3.4.9 Analog Out (V).....................................................................................................................................................22
3.4.10 Frequency Out (Hz)..........................................................................................................................................22
3.5 ALARMS, ERRORS & WARNINGS TAB ...................................................................................................... 22
3.5.1 List of Errors.......................................................................................................................................................... 23
3.5.2 List of Alarms........................................................................................................................................................ 24
3.5.3 List of Warnings...................................................................................................................................................25
3.6 DEVICE HELP (WIRING AND TERMINAL BOARD TAB).......................................................................... 25
3.7 UPDATING FIRMWARE ................................................................................................................................. 26

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SECTION 1.0: INSTALLING THE CONFIGURATION UTILITY
1. Go to www.onicon.com then click on the “Downloads” tab at the top and select “Network & Software Information”.
2. Download the Diagnostic GUI and run the le name Diagnostic-GUI-3.0.19660

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3. Go to your downloads folder and unzip the le
4. Open the Zip folder and Run the Diagnostic GUI
5. For Windowns 11 users a “Windows protected your PC” screen might show up. Please click “More info”, then click
“Run anyway”.

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6. Install the program on your PC by clicking next and following the prompts.
7. Once the program is installed search for the “ONICON Diagnostic GUI” App from the Windows start menu and open it.

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SECTION 2.0: CONNECTING THE METER TO THE APP
1. Power up the device with a 24V power supply (20 - 28 VDC, 10W or 20 - 28 VAC, 60 Hz, 10 VA) using the wires of the
attached 10 ft or 25 ft cable. Red is (+) supply voltage, black is (-) common.
2. Open the top cover and connect using a Micro-USB A or B to USB 2.0 cable.
3. If you get this warning below, please try a new USB to Micro-A or B cable and verify the cable type.
4. With the ONICON Diagnostic GUI Open, First load the attributes to the device by clicking the Pencil
and then selecting the attribute database le.

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5. Click the select button and then select the USB COM port where the meter is connected amd click on the OK button to
connect.

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SECTION 3.0: PROGRAMMING/INFORMATIONAL TABS
The various diagnostic information and conguration options available with the GUI are separated into dierent section
called tabs. Each tab has a dierent purpose. For example, the “Pipe Selection” tab allows the user to set the pipe size
and material that the meter’s output is congured for. The “Live Raw Data” tab allows the user to see the voltage of
the electrodes as well as the output signals. Each tab and the information available within each tab are discussed in the
following sections.
3.1 CONNECT TAB
The Meter Connect tab provides general information about the meter such as its serial number, manufactured/calibrated
date, meter type, as well as the date it was manufactured, calibrated, and eld congured.

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3.1.1 MAC ID
Specic identication number of the meter that makes it unique.
3.1.2 Serial Number (Read Only)
The serial number of the meter is a unique identier. When contacting ONICON for support or additional questions
regarding a meter, please be ready to provide this serial number. If your meter shipped calibrated to a specic pipe size
and output range, ONICON can retrieve this original calibration data with the help of the serial number.
3.1.3 Model Name (Read Only)
Model Name provides the specic built model number of the connected meter. Refer to the catalog sheet for more
information about each number on the meter model codication.
3.1.4 FT-3400 Version (Read Only)
A rmware version refers to a specic release or iteration of software that is embedded within a hardware device.
Firmware serves as the operating system for the device and is responsible for controlling its functions and operations. It
is typcially stored in non-volatile memory and is designed to be permanent, allowing the device to retain it functionality
even after power cycles or reboots. ONICON often updates rmware versions to introduce new features, x bugs, enhance
performance, or address security vulnerabilities.
3.1.5 Bootloader Version
The bootloader version refers to the specic release or iteration of the bootloader software installed on a device. It is
responsible for initializing the device while maintaining the device’s state and ensuring the necessary components are
loaded correctly. It acts as a bridge between the hardware and software, allowing the device to boot into the operating
system.
3.1.6 Manufacturing Date
The date that the meter was manufactured at ONICON. This date may not match the calibration date if the meter has been
returned to ONICON for recalibration service after the original manufacture date.
3.1.7 Calibration Date
The date that the meter was last calibrated at ONICON. This date may not match the manufacture date if the meter has
been returned to ONICON for recalibration service after the original manufacture date.

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3.1.8 FieldCongDate
After saving or writing a conguration on any of the tabs. The Cong Date will be changed to note the latest date the
meter was recongured.
3.1.9 Device Type
This GUI can interact with multiple ONICON products such as FT-4600, SYS-1000, FT-3400, and FT-3500. Device type
indicates the meter attribute database le that was loaded into the GUI. See steps on section 2 for more information about
the attribute database le.
3.1.10 Meter Type
The meter type indicates if it is an Energy Meter or Flow Meter.
3.1.11 Sensor Type
Sensor type options are small pipe and large pipe. It will limit the pipe size conguration to 3-72” for large pipe and 1.25-
2.5” for small pipe.
3.1.12 Body Size
Body size refers to the pipe size the meter is currently congured.
3.1.13 Material
Material refers to the pipe material the meter is currently congured. For example, Carbon Steel, Copper, etc.

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3.1.14 Meter Tag (Writable)
Enter meter tag name. The current tag can be found hanging on the meter.
3.1.14.1 Generate a meter tag
This function will create an electronic copy of the Flow Meter Conguration and save it to the drive. When the “Print to
PDF” button is selected, a new “Save Dialog” window will be opened. Select the location and change the le name as
needed.
3.1.14.2 Restore Factory Default
If the new conguration is no longer trusted. The restore factor cong button helps to recongure the meter to the
original setting of the meter.
3.1.14.3 Save Diagnostic Data
“Save Diagnostic Data” button is used for downloading a le for the ONICON support team to analyze and troubleshoot
any source of noise or conguration issue that might be on the meter.

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3.2 PIPE CONFIGURATION TAB
The pipe selection tab provides the means to modify the pipe size and material of the FT-3400. The accuracy of the
volumetric output, whether it is volume rate (Hz, mA or V) or volume total (scaled pulse), is dependent on an accurate pipe
ID being programmed in the meter.
3.2.1 Pipe Changes
Two options are available for pipe conguration.
3.2.1.1 Standard:
Allow the selection of material, schedule, and size of the most common pipes. For example, Copper, Carbon Steel, PVC,
PPR, Ductile Iron, and its schedules from 3” to 72”.

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3.2.1.2 Custom:
Allow the selection of a specic ID/OD for custom pipe after the type of wall is selected between the following
options:
Conductive Magnetic Semi Rough Walled pipe is any metallic pipe with an inner material texture that is not smooth
providing roughness and more friction for the uid. For example, pipes with similar properties like carbon steel pipes.
Conductive Non-Magnetic Smooth Walled pipe is any metallic pipe with an inner material texture that is not
completely smooth providing some degree of roughness for the uid. For example, pipes with similar properties like
carbon pipes.
Nonconductive Nonmagnetic Rough Walled pipes have a surface texture that is not smooth, and they are
made from materials that do not conduct electricity or exhibit magnetic properties. For example, pipes with similar
properties like concrete or concrete lined pipes.
Nonconductive Nonmagnetic Smooth Walled pipes have a smooth surface texture, and they are made from
materials that do not conduct electricity or exhibit magnetic properties. For example, pipes with similar properties like
PVC, PPR, or other plastic pipes.
The password to write a new pipe conguration is 1234.
Click the User icon located at the left bottom corner to enter the password.
View Mode Edit Mode

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3.2.2 InstallationChangesBasedonPipeConguration
3.2.2.1 Max Stack Height
The allowable distance from the surface of the pipe to the threaded connection of the meter.
3.2.2.2 Meter Length
This length refers to the distance from the bottom of the sensor to the bottom of the enclosure.
3.2.2.3 Remaining Stem Length
This length is a calculated value of how much insertable length a meter has left, based on the calculated Gauge Length
(proper insertion depth). The remaining stem is a function of the meter length, the pipe ID and OD, and the type of
installation kit.
3.2.2.4 Gauge Length
The software will automatically recalculate the new gauge length after a new pipe conguration is made. Note: Please
take the gauge attached to the meter and match the size with the size provided by the software.

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3.2.3 Flow Meter Table Version:
The meter will change its table version based on the pipe conguration use.
3.2.4 Loading a New Table Version
1. Click on the Diagnostic Login Icon on the bottom left corner and enter password “1234”.

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2. Go to the “pipe conguration” page and select the button “send new table to meter”
3. Select and load the new table le provided by the factory.

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4. Conrm table version is load in “pipe conguration” page
3.3 INPUT/OUTPUT CONFIGURATION TAB
3.3.1 Analog Out Max Value: Refer to the Full-Scale Flow Rate of the meter.
3.3.2 AnalogOutputConguration:Limited as Flow only for the FT-3400

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3.3.3 Use Alarm Level on Analog Output: Activate the 2mA on 4-20mA, 1V on 2-10V or 0.5V on 1-5V to alert the user
if there are any errors with the meter or ow alarms.
3.3.4 Analog Output Range: Select between 4-20mA and 2-10V or 4-20mA and 1-5V
3.3.5 Analog Output Damping Options: Selection between Fast, Medium, and Slow respond to the instantaneous
analog out.
3.3.6 Flow Rates Units: Options are GPM, CF/S, L/S, L/Min, CM/H, FT3/S, or M3/S
3.3.7 Volume Units: Options are Gallons, Liters, Cubic Meters
3.3.8 Max Frequency Output (Hz): Typical signal used to connect to ONICON peripheral. Max allowed input is 500hz.
3.3.9 Max Flow at Max Frequency: This parameter sets the value for the ow at the max frequency scale. Which is
then used on the Meter Factor.
3.3.10 Meter Factor: Calculated value of Max Freq x 60 / Max ow at Max Freq. This value is entered in any of the
ONICON peripherals.
3.3.11 Pulse Duration: 50ms on 1 Seconds Total, 100ms on 1 Seconds Total, 500ms on 2 Seconds total, or 1000ms on
3 Seconds Total.
The parameter congures the pulse duration or the time that the relay output of the meter is in a closed state, when the
scaled pulse output occurs. There are four settings available:
“50 ms or 1 s total” - When a scaled pulse occurs, the duration on the relay closure will be 50ms. A scaled pulse cannot
occur more than once per second (1 Hz).
“100 ms on 1 s total” - When a scaled pulse occurs, the duration on the relay closure will be 100ms. A scaled pulse cannot
occur more than once per second (1 Hz).
“500 ms on 2 s total” - When a scaled pulse occurs, the duration on the relay closure wil be 500ms. A scaled pulse cannot
occur more than once per 3 seconds (1/3 Hz).
“1000 ms on 3 s total” - When a scaled pulse occurs, the duration on the relay closure will be 1000ms (1 second). A scaled
pulse cannot occur more than once per 3 seconds (1/3 Hz).
The pulse volume along with the pulse duration determine when the meter will enter a “pulse overrun” alarm. A pulse
overrun occurs when the meter is attempting to provide a scaled pulse faster than the duration allows. Please follow the
on-screen instructions for determining if your pulse scaling and duration settings could cause a pulse overrun.
3.3.12 DigitalOutputConguration:Options are Volume Forward, Volume Reverse, Alarm, Mode Status, Warning.
3.3.13 Scale Pulse Output: If the digital output conguration is selected as volume, volume forward or reverse, then
scale pulse output options are 1, 10, 100, 1000, 10K, 100K, 1M
Click Write Conguration to Meter after all needed changes to the input/output of the meter are made to save the new
conguarion in the meter.