Online ZINTO Series User manual

INTRODUCTION
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User manual
ONLINE ZINTO-series
Models 800 –3000
Germany
Italy
Switzerland
ONLINE USV-Systeme AG
Luise-Ullrich-Str. 8
D-82031 Grünwald
Phone [phone]
Fax [phone]
www.online-usv.de
ONLINE UPS-Systems S.r.l.
Via Ferruccio Gilera 110
I-20862 Arcore (MB)
Phone [phone]
Fax [phone]
www.online-ups.it
ONLINE USV-Systeme AG
c/o swizzconnexx
Pilatusstrasse 17
CH-5630 Muri
Phone [phone]
Fax [phone]
www.online-usv.ch

INTRODUCTION
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Content
User manual ...................................................................................... 1
1. Introduction................................................................................. 5
2. Safety warnings.......................................................................... 7
3. Installation .................................................................................. 8
3.1 Checking the delivery.......................................................... 8
3.2 Unpacking the UPS system ................................................ 8
3.3 Checking the accessories ................................................... 9
3.4 Installation as tower, activating battery............................... 9
3.5 Installation in a rack, activating the batteries .................... 11
3.6 Getting started................................................................... 13
4. Operation.................................................................................. 15
4.1 Control panel..................................................................... 15
4.2 Display and menu.............................................................. 17
4.3 Settings ............................................................................. 19
4.4 Operating statuses............................................................ 21
5. Communication and interfaces................................................. 23
5.1 RS-232 and USB interface................................................ 23
5.2 Slot for interface cards ...................................................... 24
5.3 Emergency Power Off (EPO) function .............................. 24
5.4 Surge voltage protection for data and telephone lines (DSL /
telephone / fax / network)............................................................. 25
5.5 DataWatch software.......................................................... 26
6. Maintenance............................................................................. 28
6.1 Care and maintenance...................................................... 28
6.2 Storage.............................................................................. 28
6.3 When to change the batteries........................................... 28
6.4 Replacing the batteries ..................................................... 29
6.5 Testing the new batteries.................................................. 32
6.6 Disposing of the old batteries or UPS system................... 32
7. Troubleshooting........................................................................ 33
7.1 Error codes........................................................................ 33
7.2 Warnings ........................................................................... 33
7.3 Troubleshooting................................................................. 34
7.4 Muting the alarm................................................................ 35
7.5 Support.............................................................................. 35
8. Technical data.......................................................................... 37

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8.1 Specification...................................................................... 37
8.2 Rear view .......................................................................... 39
8.3 CE confirmation................................................................. 41
9. Warranty................................................................................... 42
List of Illustration
Figure 1: Circuit diagram of principle..................................................5
Figure 2: ZINTO 800 - 3000 in the rack..............................................6
Figure 3: ZINTO 800 - 3000 as tower.................................................6
Figure 4: Removing the frontpanel ...................................................10
Figure 5: Connecting the battery ......................................................10
Figure 6: Foot mounting....................................................................10
Figure 7: Installation as a tower........................................................10
Figure 8: Removing the frontpanel ...................................................11
Figure 9: Turning the display............................................................11
Figure 10: Connect the battery.........................................................12
Figure 11: Mounting the frontpanel...................................................12
Figure 12: Mounting the brackets.....................................................12
Figure 13: Fitting in a rack................................................................12
Figure 14: Control panel and display................................................15
Figure 15: Normal mode display.......................................................21
Figure 16: Battery mode display.......................................................21
Figure 17: Display in standby mode .................................................22
Figure 18: Display Buck & Boost mode display................................22
Figure 19: RS-232 interface (DB9-connector)..................................23
Figure 20: Emergency power off connector......................................25
Figure 21: Removing the front panel ................................................30
Figure 22: Disconnecting the battery connector...............................31
Figure 23: Removing the battery cover ............................................31
Figure 24: Rear view of ZINTO 800 - 1500 ......................................39
Figure 25: Rear view of ZINTO 2000................................................39
Figure 26: Rear view of ZINTO 3000................................................40

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List of tables
Table 1: Package contents.................................................................9
Table 2: Descriptions of display........................................................16
Table 3: Display................................................................................18
Table 4: Acoustic alarm....................................................................18
Table 5: Overview of operating status..............................................19
Table 6: Configuration menu ............................................................20
Table 7: Pin assignment for RS-232 interface..................................23
Table 8: Interface cards....................................................................24
Table 9: Overview functions for LCD and DataWatch......................27
Table 10: Error codes .......................................................................33
Table 11: Warnings...........................................................................34
Table 12: Troubleshooting................................................................35
Table 13: Specification .....................................................................38

INTRODUCTION
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1. Introduction
ONLINE USV-Systeme AG (ONLINE) is one of the leading manufac-
turers of uninterruptible power supplies (UPS). Since 1988, the Ger-
man company has focussed on the development, production, sale and
support of UPS systems. Based on unit numbers sold, ONLINE prod-
ucts are the German number one in the UPS market and internation-
ally recognised because of their top quality and excellent support.
The power supply often fails when you least expect it. There can also
be significant fluctuation in the quality of the power supply. Network
problems can lead to the corruption of critical data, data which is not
backed up can be lost and hardware damaged. This means expensive
repairs and downtime.
Models in the ZINTO range from ONLINE are the best way of prepar-
ing for these kinds of scenarios. ZINTO protects sensitive applications
from data loss and operating downtime, whether they are price-sensi-
tive entry servers or high-end PCs, telephone systems, network pe-
ripherals or NAS boxes.
Two of the many highlights of the ZINTO range are its performance of
up to 3000VA with silent operation and its design as a versatile rack
tower system with just 2 height units.
The ‘Buck & Boost’ function offers additional security by electronically
handling short power outages without using a battery. This increases
the life expectancy of the battery and minimises ongoing costs.
Figure 1: Circuit diagram of principle

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The ZINTO also offers the following benefits:
•Rack-Tower-versatile model, only 2U
•Silent in normal operation
•Buck & Boost function for voltage regulation without battery
•Perfect sinewave output voltage
•Efficiency >97 %
•High active power due to Power factor 0.9
•Hot-swap battery for easy replacement while the system is run-
ning and without disconnect the load
•Battery deep discharge protection
•Cold-start function, starting the UPS system without main power
•Switchable output sockets to increase the backup time for criti-
cal loads
•Surge protection for data and telephone wires
•RS-232 and USB interface
•Slot for optional SNMP adapter or AS400-/dry-contact interface-
card
•Emergency-off function (EPO = Emergency Power Off)
•2 years warranty incl. battery and free exchange in advance
Figure 2: ZINTO 800 - 3000 in the rack
Figure 3: ZINTO 800 -
3000 as tower

SAFETY WARNINGS
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2. Safety warnings
This manual contains important instructions that you must follow dur-
ing the installation and maintenance of the UPS system and the bat-
teries. Please read all the instructions in the manual before working
with the device. Keep the manual in a safe place.
CAUTION
•The UPS system carries life-threatening voltages. All repair
and maintenance work must be carried out by customer ser-
vice personnel.
•The UPS system has its own energy source (batteries). The
output of the UPS system can be live even when the UPS sys-
tem is not connected to a source of alternating current.
•In order to reduce the risk of fire or electric shock, the UPS
system may only be installed in buildings with controlled tem-
perature and air humidity in which there are no conductive
contaminants. The ambient temperature must not exceed
40°C. The UPS system must not be operated near water or in
extremely high air humidity (>90%).
•Before transporting the UPS system, make sure that it is dis-
connected from the power supply and switched off.
•Batteries can pose a risk of electric shock or catch fire as a
result of high short circuit current. Please take the necessary
precautionary measures. Maintenance must be carried out by
qualified personnel who are trained in handling batteries and
have good knowledge of the necessary precautionary
measures, see Chapter 6: Maintenance. Keep unauthorised
personnel away from batteries
•Batteries must be disposed of properly. Local regulations must
be taken into consideration.
•Batteries must not be burnt. There is risk of explosion.

INSTALLATION
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3. Installation
3.1 Checking the delivery
Keep the transport box and the packaging material for the carrier or
sales point. If parts of the system have been damaged in transit, sub-
mit a transport damage complaint to your supplier within 24 hours. If
you only discover damage after accepting the device, please submit a
complaint for concealed damage.
3.2 Unpacking the UPS system
CAUTION
•Unpacking the UPS system at a low ambient temperature can
lead to the formation of condensation inside and outside the
casing. Only install the UPS system if the inside and outside
are completely dry (risk of electric shock).
•The UPS system is very heavy (see Chapter 8 Technical
Data), be careful when unpacking and transporting it.
PLEASE NOTE
Move and open the packaged UPS system carefully. Leave
the components in their packaging until they are installed.
To unpack the UPS system and accessories:
1. Open the external box and take the accessories packed with
the UPS system out.
2. Carefully lift the UPS system out of the external box.
3. Place the UPS system in a protected, adequately ventilated po-
sition which is free of humidity, flammable gasses and corro-
sion.

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3.3 Checking the accessories
Description
ZINTO 800
ZINTO 1000
ZINTO 1500
ZINTO 2000
ZINTO 3000
19" mounting bracket (left and right)
2
2
2
2
2
Feet for tower mounting (sets)
2
2
2
2
2
USB interface cable
1
1
1
1
1
10A IEC extension cable
2
3
3
4
4
16A mains cable
1
1
Quick start guide
1
1
1
1
1
DataWatch software*
Manual*
*Download from www.online-ups.com
Table 1: Package contents
3.4 Installation as tower, activating battery
The UPS system is delivered fully assembled.
CAUTION
The casing is very heavy (see Chapter 8 Technical Data).
1. For safety reasons, the UPS system is delivered without the
batteries connected. In order to activate the battery, remove the
front panel. To do this, pull them to the front side of the UPS
system. Now connect the two red battery connectors to one an-
other. Then fit the front panel again by reversing the sequence.

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Figure 4: Removing the frontpanel
Figure 5: Connecting the battery
2. Connect two foot components to one foot (see Figure 6) and
push the UPS system into the two feet from above (see Figure
7). Make sure the distance between the two feet is as great as
possible to ensure stability.
Figure 6: Foot mounting
Figure 7: Installation as a tower
3. Continue the starting process (see Chapter 3.6 Getting started)

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3.5 Installation in a rack, activating the batteries
The UPS system is delivered fully assembled.
CAUTION
The casing is very heavy (see Chapter 8 Technical Data).
Optional slide rails (article no. Rack Kit) are available for the rack
model. The slide rails fit 48 cm (19 inch) racks with a depth of 48 to 78
cm.
1. Fit the rack kit (separate assembly instructions provided with
the rack kit).
2. Adjust the display direction for horizontal rack installation. To do
this, pull the frontpanel to the front side of the UPS system.
Push the plastic clips apart and pull the display out of the holder.
Push it 90 degrees anticlockwise and insert it back into the front
panel.
Figure 8: Removing the frontpanel
Figure 9: Turning the display
3. For safety reasons, the UPS system is delivered without the
batteries connected. To activate the battery connect the two red
battery connectors to one another.

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Figure 10: Connect the battery
Figure 11: Mounting the frontpanel
4. Finally, fit the front panel by reversing the sequence.
5. Align the mounting bracket (L = left and R = right) with the screw
holes on either side of the UPS system and affix it using the M4
x 8 countersunk screws provided.
6. Push the UPS system into the rack.
7. Secure the mounting bracket of the UPS system in the rack (see
Figure 13).
Figure 12: Mounting the brackets
Figure 13: Fitting in a rack
8. Continue the getting started process (see Chapter 3.6)

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3.6 Getting started
PLEASE NOTE
Make sure that the overall rated performance of the load con-
nected does not exceed the capacity of the UPS system. The
power consumption of inductive loads or laser printers can be
very high, please take this into consideration when specifying
your UPS system.
1. Connect the load with the UPS system without switching them
on. Make sure that the UPS system has two groups of output
sockets. The programmable output sockets can be switched in-
dependently of the remaining sockets. The programmable out-
put sockets are primarily designed for less critical load which
cannot be brought down using software. Critical load should not
be connected to the programmable output sockets.
2. Connect the power supply cable (supplied with the ZINTO 2000
and 3000) for the UPS system into a socket. The display on the
UPS system shows “Sb”.
3. Hold the “ON / MUTE” button on the UPS system down until you
hear a short beep.
4. The UPS system carries out a self-test, after which “OK” ap-
pears on the display. The UPS system is now operating in nor-
mal mode and supplying the load with reliable power.
5. If an additional emergency power off switch has been installed,
the emergency stop function needs to be tested.
6. Switch the load on one by one.
PLEASE NOTE
The internal batteries charge up to 90% of their full capacity in
less than six hours. ONLINE recommends charging the bat-
teries for 48 hours after installation or extended periods of
non-use.
The batteries start to charge as soon as the UPS system is
connected to the supply network and supplied with power, ir-
respective of the operating mode.

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Starting in battery mode
1. Hold the “ON / MUTE” button on the UPS system down until you
hear a beep.
2. The UPS system is starting, the display then shows the battery
statuses (see Chapter 4.4 Operating statuses) and supplies the
load connected with reliable power.
3. If the display lights up, resolve all warning messages (see
Chapter 7.3. Troubleshooting) and restart the UPS system.
Switching off
1. Hold the “OFF” button on the UPS system down for 2 seconds.
When the continuous beep ends, the UPS system switches to
standby mode.
PLEASE NOTE
If the “OFF” button is released after less than 2 seconds, the
unit is not switched off.
2. Disconnect the mains connection cable of the UPS system from
the socket. The display on the UPS system goes out after a
short time and the UPS system switches off completely.

OPERATION
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4. Operation
4.1 Control panel
The UPS system has a control panel with three buttons and a graph-
ical display (see Figure 14).
Figure 14: Control panel and display
Button
Function
ON / /
Switch on
In standby mode: Press button for
more than 2 seconds
Alarm signal OFF
In battery mode: Press button for
more than 2 seconds, not valid if
there are warning or error messages
Back to top
In configuration mode: In previous
menu
Self-test
In normal mode: Press button for
more than 2 seconds
OFF /
Switch off
In normal mode: Press button for
more than 2 seconds
Selection
In configuration mode: Press the but-
ton to apply the selection

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SELECT /
Switch over
In normal mode: Switching the dis-
play from input voltage and fre-
quency, battery voltage and capacity,
UPS internal temperature, output
voltage, frequency and current, load
Configuration mode
In standby mode: Press button for
longer than 2 seconds to start config-
uration mode
Down
In configuration mode: Back to menu
ON +
SELECT
Exit
In configuration mode: Press both
buttons to revert from the sub-menu
to the main menu or, if you are in the
main menu, to exit configuration
mode immediately.
Table 2: Descriptions of display
PLEASE NOTE
During the function or battery test, the batteries must be com-
pletely charged and the UPS system must be in normal mode.

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4.2 Display and menu
Symbol
Description
Function
Input, battery,
temperature, out-
put, load
Pressing the SELECT button in normal mode
displays the following measurements:
Input voltage and frequency, battery voltage
and capacity, UPS internal temperature, out-
put voltage, current and frequency, load in %.
Autonomy time
Display of remaining autonomy time
Load display
Displays the current load. Each segment rep-
resents 25%. If all the segments are lit up, the
UPS system is working at 100% load.
Overload
Indicates that the UPS system is overloaded
Programmable
output sockets
Indicates actively programmed output sockets
Battery display
Indicates the current battery capacity. Each
segment represents 25%. If all the segments
are lit up, the battery is 100% charged.
Battery empty
Battery symbol underneath battery display:
Flashing indicates the battery capacity is al-
most empty
Configuration
Display of configuration menu options. For
further information, see Chapter 4.3 Settings
Error
Display of error or alarm code For complete
table, see Chapter 7.1 Error codes
Acoustic alarm
Displays a deactivated acoustic alarm, silent
Input voltage
The UPS input is connected to the mains volt-
age
Rectifier
Rectifier active, battery charging
Inverter
Active inverter, the load on the output sockets
are UPS-protected

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Symbol
Description
Function
Output sockets
Active UPS output
Battery
Battery symbol in DC link: UPS system in bat-
tery mode
Battery charging
Battery symbol in DC link: Battery in charging
mode
Boost mode
The UPS system evens out low voltage in the
mains voltage without the battery
Buck mode
The UPS system evens out high voltage in
the mains voltage without the battery
Table 3: Display
Alarm
Description
Every 5 seconds
UPS system in battery mode
Every 2 seconds
Battery voltage low
Every second
Overload
Continuous tone
Error
Table 4: Acoustic alarm
Abbrevia-
tion
Display
Description
AC
Active Closed
AO
Active Open
BL
Battery Low
BR
Battery Replace
CH
Charger
DIS
Disable
EE
EEPROM Error
ESC
Escape

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ENA
Enable
EP
EPO / Emergency Power Off
ON
On
OK
OK
TP
Temperature
Table 5: Overview of operating status
4.3 Settings
1. Open configuration menu: Switch to standby mode and press
button for 3 seconds.
2. Selection of menu options: Press or button until you reach
the menu option you want (see Table 6).
3. Select menu option: Press button.
4. Change menu setting: Press or button until you reach the
setting you want (see Table 6).
5. Confirm setting: Press button.
6. Exiting configuration menu: go to menu “00” or press and
buttons at the same time.

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Setting
Available options
Standard
Select output voltage:
[208] = 208V
[220] = 220V
[230] = 230V
[240] = 240V
“230V”
Programmable output sockets:
[ENA] = Enabled
[DIS] = Disabled
“DIS”
Shutdown time for programmable output
sockets:
[0 - 999] = Shutdown of programmable
output sockets in battery mode after time
defined here.
Only available if “Programmable output
sockets = active” and UPS system re-
started after setting the time.
“999”
Battery deep discharge protection:
Shutdown of all output sockets in battery
mode after time defined here.
[0 –999] = Shutdown after 0 to 999
minutes.
[DIS] = Shutdown time dependent on bat-
tery capacity.
Attention: If the setting is [0], shutdown is
after 10 seconds.
“DIS”
Emergency power off function:
[AO] = active open, emergency power off
is active with emergency power off con-
tact open
[AC] = active close, emergency power off
is active with emergency power off con-
tact closed
“AO”
Exit:
Exiting configuration menu
Table 6: Configuration menu