OpenEye OE-ENVRPOE4 User manual

PoE NVR Recorder
User Manual
E-Series PoE NVR
OE-ENVRPOE4
OE-ENVRPOE8
OE-ENVR16
www.openeye.net

33086AA 3
OpenEye® OE-ENVR E-Series Embedded Recorders
User Manual
Manual Edition 33086AA –MARCH 2015
©2015, OpenEye
All Rights Reserved.
No part of this document may be reproduced in any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. OPENEYE shall not be liable for technical or
editorial errors or omissions contained herein. The information in this document is subject to change
without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any
direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information), even
if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or
tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are
reserved to OPENEYE. OPENEYE and OpenEye, are registered trademarks of OPENEYE in the United
States and elsewhere. All other brand and product names are trademarks or registered trademarks of the
respective owners.
OpenEye products may include open source software that are subject to GNU GPL (General Public
License), GNU LGPL (Lesser General Public License), and other similar licensing models.
If you would like a copy of the source code, as governed by the GPL and LGPL, please send, by registered
mail, a certified check for $15.00 to cover production and shipping costs. A CD with the applicable GPL and
LGPL source code will be mailed to you. This offer is good for three years from the original date of
purchase. Mail To: OpenEye ATTN Open Source Compliance, 23221 E Knox Ave, Liberty Lake WA 99019.
The following words and symbols mark special messages throughout this guide:
Text set off in this manner indicates information that is necessary for proper
operation of the product.
Text set off in this manner indicates information that may be helpful.
Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
IMPORTANT SAFEGUARDS
1. Read Owner’s Manual –After unpacking this product, read the owner’s manual
carefully, and follow all the operating and other instructions.
2. Power Sources –This product should be operated only from the type of power source
indicated on the label. If not sure of the type of power supply to your home or business,
consult product dealer or local power company.
3. Ventilation –Slots and openings in the cabinet are provided for ventilation and to ensure
reliable operation of the product and to protect it from overheating, and these openings
must not be blocked or covered. The product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided or
OpenEye’s instructions have been adhered to.
4. Heat –The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products that produce heat.
5. Water and Moisture –Do not use this product near water. Do not exceed the humidity
specifications for the product as detailed in the Appendix section in this manual.
6. Cleaning –Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. Power Cord Protection –Power-supply cords should not be routed so that they are
likely to be walked on or pinched by items placed against them, paying particular
attention to cords at plugs, receptacles, and the point where they exit the product.
8. Overloading –Do not overload wall outlets; extension cords, or integral convenience
receptacles as this can result in a risk of fire or electrical shock.
9. Object and Liquid Entry Points –Never insert foreign objects into the recorder, other
than the media types approved by OpenEye, as they may touch dangerous voltage
points or short-out parts that could result in a fire or electrical shock. Never spill liquid of
any kind on the product.
10. Accessories –Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious personal injury and serious damage to the
product.
11. Disc Tray –Keep fingers well clear of the disc tray as it is closing. Neglecting to do so
may cause serious personal injury.
12. Burden –Do not place a heavy object on or step on the product. The object may fall,
causing serious personal injury and serious damage to the product.
13. Disc –Do not use a cracked, deformed, or repaired disc. These discs are easily broken
and may cause serious personal injury and product malfunction.
14. Replaceable Batteries –CAUTION: Risk of Risk of Explosion if Battery is replaced by
an Incorrect Type. Dispose of Used Batteries According to the Instructions.
15. Grounded Outlet –This equipment shall be connected to a properly grounded outlet.
16. Outlet Location –This equipment must be installed within six feet of an easily
accessible outlet.
17. Damage Requiring Service –Unplug the unit from the outlet and refer servicing to
qualified service personnel under the following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions as an improper

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adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the unit to its normal operation
If the unit has been dropped or the enclosure has been damaged.
When the unit exhibits a distinct change in performance - this indicates a need for
service.
18. Servicing –Do not attempt to service this product unless instructed to by an OpenEye
engineer. Opening or removing covers may expose the user to dangerous voltage or
other hazards. Refer all servicing to qualified personnel.
19. Replacement Parts –When replacement parts are required, be sure the service
technician has used replacement parts specified by OpenEye or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.
20. Safety Check –Upon completion of any service or repairs to this unit, ask the service
technician to perform safety checks to determine that the unit is in proper operating
condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product.
To ensure the integrity of this product when shipping or moving, repackage the unit as it was
originally received from OpenEye.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or
plastic objects in contact with this product for long periods of time. They will leave marks on
the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a
malfunction.
NOTES ON LOCATING
Place the unit on a level surface. Do not use it on a shaky or unstable surface such as a
wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and
the sound may be distorted. If this happens, place the recorder away from the TV, radio, or
VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry
cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may
damage the surface of the recorder.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

6
NOTES ON MAINTENANCE
This recorder is designed to last for long periods of time. To keep the recorder always
operational we recommend regular inspection maintenance (cleaning parts or replacement).
For details contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation could damage the recorder. Read the following information carefully.
Moisture condensation might occur under the following circumstances:
When this product is brought directly from a cool location to a warm location.
When this product is moved to a hot and humid location from a cool location.
When this product is moved to a cool and humid location from a warm location.
When this product is used in a room where the temperature fluctuates.
When this product is used near an air-conditioning unit vent.
When this product is used in a humid place.
Do not use the recorder when moisture condensation may occur.
If the recorder is used in such a situation, it may damage discs and internal parts. Remove
any CD discs, connect the power cord of the recorder to the wall outlet, turn on the recorder,
and leave it for two to three hours. After two to three hours, the recorder will warm up and
evaporate any moisture. Keep the recorder connected to the wall outlet and moisture will
seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE
TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
C A U T I O N
RISK OF ELECTRIC SHOCK
DO NOT OPEN

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EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of un-insulated "dangerous voltage" within the product enclosure
that may be of sufficient magnitude to constitute a risk of electric shock to persons.
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
EN 55022 Class A Notice
WARNING
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

8
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material
under normal use for a period of two years after the date of purchase. Any defective
product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at
no additional charge. OpenEye may elect to replace defective products with new or factory
reconditioned products of equal or greater value. Repairs made necessary by reason of
misuse, alteration, normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
Three Years on all Digital Recorders
Three years on all analog fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days
from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other
warranties by OpenEye express and implied, including without limitation the warranties of
merchantability and fitness for a particular purpose. Under no circumstances will OpenEye be
liable for any consequential, incidental, special or exemplary damages arising out of or
connected with the sale, delivery, use or performance of the product, even if OpenEye is
apprised of the likelihood of such damages occurring. In no event shall OpenEye liability
exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state or country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components
only outside of the USA and Canada. 28574AG
For the most up to date information visit www.openeye.net.

33086AA 9
Table of Contents ..............................................................................................................................9
Introduction......................................................................................................................................12
Product Description ........................................................................................................12
Features..........................................................................................................................13
USB Flash Drive Approved List ......................................................................................13
Turning on the Recorder.................................................................................................14
Using the Front Panel to Turn On/Off the Recorder.................................................14
Logging In for the First Time...........................................................................................14
Installation........................................................................................................................................15
Front Panel Controls.......................................................................................................15
4, 8, and 16 Channel ...............................................................................................15
Rear Panel Connectors...................................................................................................16
4 Channel................................................................................................................16
8 Channel................................................................................................................17
16 Channel..............................................................................................................18
Connection Guide...........................................................................................................19
Connecting the Monitor............................................................................................19
Connecting to a Network .........................................................................................19
Connecting Audio ....................................................................................................19
Connecting to a Sensor Input..................................................................................19
Connecting to a Relay Output..................................................................................19
Quick SETUP Instructions ..............................................................................................20
Setup.................................................................................................................................................21
Setup Menus...................................................................................................................21
System............................................................................................................................22
System Setup ..........................................................................................................22
Upgrade Firmware...................................................................................................23
Disk Setup...............................................................................................................24
Format..............................................................................................................24
HDD Overwrite .................................................................................................25
Check...............................................................................................................25
SMART Check..................................................................................................26
User Setup...............................................................................................................27
Adding / Changing a User ................................................................................28
Configuration ...........................................................................................................29
Shutdown.................................................................................................................29
Camera...........................................................................................................................30
Camera Setup .........................................................................................................30
Color Setup (Adjust).........................................................................................30

10
Sequence Setup......................................................................................................31
Monitor Setup ..........................................................................................................31
Record............................................................................................................................32
Recording Setup......................................................................................................32
IP Camera ........................................................................................................32
Schedule ..........................................................................................................33
Holiday Setup...................................................................................................35
Audio................................................................................................................35
Instant Recording .............................................................................................36
Instant Backup:..........................................................................................36
Motion/Event Setup .................................................................................................37
Input .................................................................................................................37
Setting Up Motion Detection Recording............................................................38
Sensor..............................................................................................................39
Action ...............................................................................................................40
Alarm Monitor...................................................................................................41
Network...........................................................................................................................42
Network Setup.........................................................................................................42
Serial Setup.............................................................................................................43
E-mail Setup............................................................................................................44
ReportStar...............................................................................................................45
Information......................................................................................................................46
System Log View.....................................................................................................46
Status View..............................................................................................................47
Version View............................................................................................................49
Camera Discovery ..........................................................................................................50
Finding PoE and Network IP Cameras....................................................................50
Adding Cameras to Display Channels..............................................................50
Operation..........................................................................................................................................51
Login...............................................................................................................................51
Default Administrator Log In ....................................................................................51
Live Display Mode ..........................................................................................................51
Channel Selection....................................................................................................51
Icons........................................................................................................................52
Mouse-Over Menu...................................................................................................53
Popup Menu ............................................................................................................54
No Signal.................................................................................................................54
No Permission .........................................................................................................54
PTZ..........................................................................................................................55
PTZ Popup Menu .............................................................................................55
Create PTZ Preset Position.......................................................................55
Search ............................................................................................................................56
Searching Recorded Data .......................................................................................56
Graphic Search........................................................................................................56
Quick Backup in Search Mode ................................................................................58

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Express Search .......................................................................................................58
Event Search...........................................................................................................58
Jump to First Saved Data........................................................................................58
Jump to Last Saved Data ........................................................................................58
Daylight Saving Search ...........................................................................................59
Search Popup Menu................................................................................................59
EXPORT.........................................................................................................................60
Manual Export .........................................................................................................60
Using the Backup Player.................................................................................................61
Controlling Backup Player .......................................................................................61
Setup and Save Functions.......................................................................................62
Play Back Backup Image.........................................................................................62
Screen Division Buttons...........................................................................................63
Save Settings..................................................................................................................64
Save Settings ..........................................................................................................64
Import Settings.........................................................................................................64
Remote Software .............................................................................................................................65
RADIUS Overview ..........................................................................................................65
Installing RADIUS on your PC.................................................................................65
Web Viewer Overview.....................................................................................................66
Connecting to a Recorder Using Web Viewer .........................................................67
Search Video Using Web Viewer.............................................................................67
Performing a Basic Search...............................................................................68
Status Search...................................................................................................68
Performing a Status Search ......................................................................68
Print..................................................................................................................69
Save.................................................................................................................69
Digital Verifier Overview..................................................................................................70
Using the Digital Verifier..........................................................................................70
Appendix ..........................................................................................................................................71
Button Index....................................................................................................................71
LED Status Indicators..............................................................................................71
Function Buttons......................................................................................................72
Recorder Specifications..................................................................................................74

12
The newest addition to the E-Series embedded recorder lineup, E-Series NVR, merges
powerful high definition network video recording with the ease of “Plug and Play” installation.
Housed in a compact chassis, the E-Series NVR supports OpenEye Power over Ethernet
(PoE) cameras, enabling fast and easy access to recording resolutions up to 1080p.
Preconfigured for continuous recording and DDNS, with no additional setup required, the E-
Series NVR offers quick search, setup, and backup features. All E-Series recorders use an
embedded Linux operating system, which provides stability and protection from viruses.
E-Series NVR recorders are ready for fast and seamless integration within your existing IT
infrastructure. These recorders are designed to offer unparalleled stability, security, and ease
of use in each model. Your security investment has never been easier to maintain. Multiple
users may connect through any network for simultaneous live viewing and digital search. This
powerful software enables users to establish recording schedules, create motion detection
zones, and use PTZ controls on available attached video input devices. With the latest
advancements in the E-Series firmware, indexing and searching your video archive is fast
and easy.
Multiple remote users can view live virtual multiplexed video, search, and backup data for off-
site video storage as well as configure the recorder and perform remote software updates
using RADIUS video management software. OpenEye’s suite of applications allows you to
remotely manage recorder settings and permissions, monitor alarm and sensor events off-
site, create custom maps of facilities, and search or backup recorded video.

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The E-Series NVR includes the following features:
8/16 composite video input connectors
Compatible with color (NTSC or PAL) and B&W video sources
Multiple search methods (Calendar, Event)
Records up to 240 NTSC Images Per Second (IPS)
Live real time video display (NTSC: 480 IPS / PAL: 400 IPS)
Continuous recording with disk overwrite mode
Continuous recording during backup, search, and remote access
Unique motion recording configuration for each camera channel when using OpenEye
cameras
Custom motion detection areas for each camera channel when using OpenEye cameras
Multiple recording modes (Manual / Schedule / Event)
Audio recording and playback (from cameras with MIC input)
4 built-in sensor inputs (Normally Open or Normally Closed)
1 built-in relay outputs (Normally Open or Normally Closed)
Remote access
PTZ camera control when using OpenEye cameras
These USB flash drives have been tested and approved to work with E-Series recorders.
Other USB flash drives may also work with E-Series recorders but have not yet been tested.
Manufacturer
Model
SanDisk
Cruzer
Talent
Flash
Corsair
Voyager
Lexar
JumpDrive
Kingston
Traveler

14
1. Connect IP cameras to the PoE switch (4 and 8 channel models have switches located
on the back of the recorder) OR
Connect the recorder to a PoE switch or a network with cameras that the recorder can
access (16 channel model needs the PoE switch connected through the Network port on
the back of the recorder).
2. Connect a network cable and a monitor.
3. Connect the power cable to the recorder and wait until the main screen is displayed on
the connected monitor; this process will take approximately two minutes.
See the Connection Guide section for more details.
Using the Front Panel to Turn On/Off the Recorder
To start the recorder:
Press and hold the POWER button on the front panel of the recorder until the lights start
to flash.
To shutdown the recorder:
Click MENU on the hover menu, and then click SHUTDOWN.
OR
Press and hold the POWER button on the front panel of the recorder, log in when
prompted and select OK to shut down.
Only authorized users can shut down the recorder.
Default administrative log in information:
ID: admin
Password: 1234

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4, 8, and 16 Channel
Power
USB
Right
Up
Down
Left
Network LED
Recording LED
Power LED
Record
Search
Backward
Search
Forward
Backup
Replay/
Pause
Setup
Search
Live
Exit
PTZ

16
The rear panel of the recorder contains virtually all of the connectors you will be using. The
diagram below shows the location and description of each connector.
4 Channel
48vDC Power
Network
Camera PoE
Ports
Service Port
(manufacturer
use only)
VGA Out
HDMI Out
Network
Port
USB Port
e-SATA Port
(for external storage
only)
Alarm
Input / Output
Audio
Out

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8 Channel
48vDC Power
Network
Camera PoE
Ports
Service Port
(manufacturer
use only)
VGA Out
HDMI Out
Network
Port
USB Port
e-SATA Port
(for external storage
only)
Alarm
Input / Output
Audio
Out

18
16 Channel
112vDC Power
Service Port
(manufacturer
use only)
VGA Out
HDMI Out
Network
Port
USB Port
e-SATA Port
(for external storage
only)
Alarm
Input / Output
Audio
Out

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Connecting the Monitor
There are two available monitor outputs on E-Series NVR recorders.
HDMI output for HDMI monitor
VGA output for VGA monitor
Connecting to a Network
Use the RJ45 jack on the rear of the recorder when connecting to a network or PoE switch.
Connecting Audio
To listen to live or recorded audio connect the Audio Out Port to an amplified speaker system.
The audio output is a line level source which requires an amplified speaker system.
Connecting to a Sensor Input
To make connections on the Alarm Connector Strip: Loosen the tension screw and insert the
wire into the hole. Tighten the tension screw to secure the wire.
To disconnect the wire: Loosen the tension screw and pull the wire out of the hole.
Sensor In
Use external devices to send a signal to the recorder when an event occurs. Mechanical or
electrical switches can be wired to the Sensor In and Ground (G) connectors.
All connectors marked G are common. Connect the ground side of the sensor input
and/or alarm output to the G connector.
Connecting to a Relay Output
To make connections on the Alarm Connector Strip: Loosen the tension screw and insert the
wire into the hole. Tighten the tension screw to secure the wire.
To disconnect the wire: Loosen the tension screw and pull the wire out of the hole.
Alarm Out
The recorder can activate external devices such as buzzers or lights. Connect the external
device to the Alarm Out and Ground (G) connectors. See Sensor Setup in the manual for
more details.

20
1. Turn on the recorder. See the Turning on the Recorder section of this manual for more
details.
2. Log in. The default password is 1234 but it is recommended to change the password
after initial setup to ensure only authorized use of the recorder.
3. Complete System Setup to set up the date, time and system ID. See the System section
for more details.
4. Complete Disk Setup to set overwrite options and enable SMART Check. See the Disk
Setup section for more details.
5. Complete User Setup to change the Admin password and add additional users. See the
System > User Setup section for more details.
6. Complete Camera Setup for all attached cameras. See the Camera section for more
detail.
7. Create a recording schedule. See the Record section for more details.
8. Complete Sensor Setup to enable any external devices connected to sensor inputs or
relay outputs. See the Record > Motion/Event section for more details.
9. Complete Motion/Event Setup to trigger recording on an event: motion, sensor, video
loss. See the Motion/Event section for more details.
The recorder is now configured to record, search, and playback video.

33086AA 21
Use the setup menus to configure all of the recorder settings, schedule recording, networking
and shutdown.
Connect a USB mouse to the recorder to navigate setup menus and recorder functions. See
the Logging In for the First Time section if entering setup for the first time.
If you do not have a USB mouse, you can press the SETUP key on the front of the recorder
to enter the setup menus and log in. Use the and keys on the front of the recorder to
navigate individual menus, and use the and keys to select a new setup menu.
The instructions in this manual direct you in the use of a mouse to navigate the
setup and functions of the recorder. You may also use the keys on the front of the
recorder.