OpenEye CM-511 User manual

Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50
Camera
CM-511
www.openeye.net
Outdoor Speed Dome Camera
User Manual

ii

29246AC iii
CM-511 Outdoor Speed Dome Camera
User Manual
Manual Edition 29246AC – APRIL 2010
©2000-2010, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject
to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN
NO EVENT SHALL OPENEYE BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL,
PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION),
EVEN IF OPENEYE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN
AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and
product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

iv
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause
hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed
product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting
device recommended by the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking label.
Precautions
Operating
zBefore using, make sure power supply and others are properly connected.
zWhile operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact your local dealer.
Handling
zDo not disassemble or tamper with parts inside the camera.
zDo not drop or subject the camera to shock and vibration as this can damage camera.
zDo not block the cooling holes on the bracket. This camera has a cooling fan inside the housing.
Blocking the cooling holes will cause heat to build up and cause malfunction.
zCare must be taken when you clean the clear dome cover. Scratches and dust will ruin the image
quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body.
Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild
detergent and wipe the camera gently.

29246AC v
Installation and Storage
zDo not install the camera in areas of extreme temperatures in excess of the allowable range. (-
50°C ~50°C / -58°F ~ 122°F)
zAvoid installing in humid or dusty places. The relative humidity must be below 90%.
zAvoid installing in places where radiation is present.
zAvoid installing in places where there are strong magnetic fields and electric signals.
zAvoid installing in places where the camera would be subject to strong vibrations.
Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in use or not,
never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and
damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could otherwise be caused if
this product is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you purchased the
product.
Compliance is evidenced by written declaration from our suppliers, assuring that any
potential trace contamination levels of restricted substances are below the maximum
level set by EU Directive 2002/95/EC, or are exempted due to their application.

vi
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

29246AC vii
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a
period of two years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's
discretion, be repaired or replaced at no additional charge. OpenEye may elect to replace defective products with new
or factory reconditioned products of equal or greater value. Repairs made necessary by reason of misuse, alteration,
normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
•Three Years on all Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of
OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express
and implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under
no circumstances will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out
of or connected with the sale, delivery, use or performance of the product, even if OpenEye is apprised of the
likelihood of such damages occurring. In no event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or
country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and
Canada.
For the most up to date information visit www.openeye.net

viii
NOTES:

29246AC ix
Table of Contents
INTRODUCTION...........................................................................11
OVERVIEW.....................................................................................................11
Product Features.........................................................................................11
GENERAL OPERATION REQUIREMENTS...................................................12
System Configuration..................................................................................12
GETTING STARTED.....................................................................13
CAMERA CONTENTS....................................................................................13
CAMERA SETTINGS......................................................................................15
Switch /Connector Definition.......................................................................15
Communication Switch Setting ................................................................... 16
Dome ID Setting..........................................................................................16
Dome Control Protocol Setting ...................................................................17
All-in-one Data Cable..................................................................................18
RS-485 Connector Definition..................................................................18
22-Pin Connector Definition....................................................................19
OPERATION & CONFIGURATION ..............................................20
OSD FORMAT ................................................................................................20
OSD MENU TREE ..........................................................................................21
CONFIGURATION MENU...............................................................................25
Entering the OSD Menu..............................................................................25
Selecting a Setup Item on the OSD Menu..................................................25
Setting up an OSD item ..............................................................................25
Language ....................................................................................................26
Changing the Display Language ............................................................26
Default Camera Settings.............................................................................26
Backlight......................................................................................................26
Focus...........................................................................................................27
AE Mode......................................................................................................27
WBC (White Balance Control) Mode ..........................................................28
Image Ctrl....................................................................................................29
Zoom Speed...........................................................................................29
Digital Zoom............................................................................................29
Slow Shutter ........................................................................................... 29
D.N.R......................................................................................................29
Image Inverse.........................................................................................30
Freeze.....................................................................................................30
Aperture..................................................................................................30

x
Exit.......................................................................................................... 30
Telemetry Ctrl.............................................................................................. 31
Flip.......................................................................................................... 31
Angle Adjuster ........................................................................................ 31
Speed by Zoom...................................................................................... 32
Auto Cali. (Auto Calibration)................................................................... 32
System Reset ......................................................................................... 32
Exit.......................................................................................................... 32
ID Display.................................................................................................... 32
Title Display................................................................................................. 33
Title Setting................................................................................................. 33
Setting a Camera Title............................................................................ 33
Preset.......................................................................................................... 34
Setting Preset Points.............................................................................. 34
Running a Preset.................................................................................... 34
Exit the Preset Menu.............................................................................. 34
Tour............................................................................................................. 35
Autoscan..................................................................................................... 36
Pattern......................................................................................................... 38
Home Setting .............................................................................................. 39
IR Function (Removable IR Cut)................................................................. 40
Alarm Setting............................................................................................... 41
WIDE DYNAMIC RANGE (WDR)............................................................... 43
Privacy Mask............................................................................................... 43
Time Setting................................................................................................ 45
Schedule..................................................................................................... 46
Exit OSD ..................................................................................................... 47
HOT KEY COMMANDS.................................................................................. 47
SPECIFICATIONS........................................................................ 48
CAMERA SPECIFICATIONS.......................................................................... 48
PTZ SPECIFICATIONS .................................................................................. 49
OSD MENU NOTES ....................................................................................... 50

29246AC 11
INTRODUCTION
OVERVIEW
With a weather resistant feature, the Integrated High Speed Dome Camera is applicable to outdoor installations.
The dome camera supports all-in-one cabling for easy installation and can be integrated with CCTV products,
such as DVRs, Control Keyboards, and CCTV accessories for a total surveillance solution. In addition, a large
set of built-in protocols provides connectivity to other surveillance systems. The built-in protocols include OPTIX
3, Pelco, VCL, Philips, AD-422, etc.
PRODUCT FEATURES
Precise and Accurate Dome Performance
•Auto Calibration
•Preset accuracy of 0.225°
•Preset speed up to 400°/sec.
•Proportional Pan & Tilt Speed
•Preset Position / Tour / Auto Scan / Pattern
Dynamic Dome Applications
•Multi-language OSD
•Schedule function
•Multiple built-in Protocols
•Up to 16 masking zones
•8 alarm inputs, 1 alarm output
•Flexible outdoor mountings
•Compact lightweight design for easy installation
•Weather resistant housing
Superior Camera Image Quality
•Minimum illumination 0.01 Lux (B/W)
•Digital Slow Shutter
•Electronic Shutter
•Auto White Balance
•Backlight Compensation
•Auto Exposure
•Image Inverse
•Automatic Removable IR Cut Filter

12
GENERAL OPERATION REQUIREMENTS
A minimum of one control device is required for operation, such as a control keyboard, or a DVR. The integrated
high speed dome camera contains a built-in receiver that decodes commands from a control device.
Connect dome cameras to other devices, as shown in the diagram below, to complete a video surveillance
system.
SYSTEM CONFIGURATION
Note To extend the network distance up to 1.2 km (4000 feet) and to protect the connected devices,
OpenEye recommends placing a repeater at the mid-point. However, a repeater may be needed with
network distances less than 1.2 km if the cables used are not CAT 5, 24-gauge cables. Refer to the
repeater’s manual for detailed information.

29246AC 13
GETTING STARTED
CAMERA CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or has
defects, DO NOT install or operate the product and contact your dealer for assistance.
Dome Body All-in-one Data Cable for power
supply, video and telemetry Screws
Optical Cover Security Torx Tool Waterproof Gasket
Quick Start Guide Installation and User Manuals Lubricant
Please carefully read these instructions before using this product.
Save this manual for future use.
510-Series Camera
Speed Dome
model no.XM5000 model no. CM-510
Installation Manual

14

29246AC 15
CAMERA SETTINGS
SWITCH /CONNECTOR DEFINITION
The dome ID and communication switch settings must be set before connecting the dome camera to other
CCTV devices. These switches are located on the bottom of the dome camera.
Communication
Switch
Dome Control Protocol Switch
ISP Connector
(for firmware upgrade)
Dome ID Switch
22-pin Connecto
r

16
COMMUNICATION SWITCH SETTING
The table below shows the function of each switch with the Communication Switch.
Communication Switch SW1 RS-485 Setting
SW2
SW3 Termination
SW4 Line Lock
SW5 System Initialization
SW6 Reserved
RS-485 is the interface that the dome camera uses to
communicate with its control device; for this reason,
the RS-485 setup of the dome and the control device
must be the same. The RS-485 default setting is half-
duplex (see the diagram right). Do not change the
default setting without a qualified specialist or
supplier’s notice. As for the SW 3 and SW 4, they are
used for termination and Line Lock adjustment
respectively. The SW 5 is mainly used when users
want to restore the camera to the factory default
status. Additionally, after a firmware upgrade is carried
out, users must reset the SW 5.
RS-485 Setting
Half-duplex Full -duplex
DOME ID SETTING
Use the switch to change your speed dome ID by turning the arrow to the desired number. For instance, if the
dome ID is 123, the ID switch should be set as below.
Centesimal Digit Decimal Digit Single Digit
Note No two domes should have the same ID, or communication conflict may occur
Note The number 0 should be at the top, as shown, when setting the camera ID.

29246AC 17
DOME CONTROL PROTOCOL SETTING
Define the protocol you are going to use based on the devices of your surveillance system. Generally, use one
protocol even if the devices are provided by different manufacturers. Use the switch to set your dome control
protocol and the baud rate. Refer to the table below and turn the arrow to choose a protocol for your speed
dome.
Switch No. Protocol Baud Rate
00 VCL 9600
01 Pelco D 2400
02 Pelco P 4800
04 Chiper 9600
05 Philips 9600
07 OPTIX 3 9600
08 AD422 4800
09 DM P 9600
11 Pelco D 4800
12 Pelco D 9600
13 Pelco P 2400
14 Pelco P 9600
15 JVC 9600
21 Kalatel-485 9600
22 Kalatel-422 4800
Example To set the protocol Pelco D, with switch no. 1 and baud rate 2400,
the protocol switch should be set as at right.
Note The number 0 should be at the top, as shown, when setting the
camera ID.

18
ALL-IN-ONE DATA CABLE
Note Be careful not to pull the cables improperly during installation. OpenEye suggests that you fasten the
cables after installation is complete.
Note When wiring the power cable, make sure the Ground wire is inserted into the mid-pin of the terminal
block.
RS-485 Connector Definition
The dome camera uses the RS-485 interface to communicate with a connected control device. Connect a
control keyboard to the speed dome using the terminal block. OpenEye recommends using CAT 5 cables for
RS-485 communication with a maximum length of 4000 feet (1219 meters) for 24-gauge wire. If the total cable
length exceeds 4000 feet, use a repeater to maintain the signals. Refer to the table below for pin definition and
wiring.
Pin Corresponding Pins
(22-Pin Connector) Definition
1 7,10 T+, R+ (D+)
2~4 Reserved
5 8,9 T-, R- (D-)

29246AC 19
22-Pin Connector Definition
Using the 22-pin connector, installers can connect the power, video, and
RS-485 cables in one place. The alarm pins are serviceable for
connecting alarm input and output devices such as sensors, sirens, or
flashing lights to the surveillance system. For the definition of each pin,
refer to the list below.
Pin Definition Cable
1 AC 24-1/DC (＋) 20AWG/18AWG
2 ALM NC
3 AC 24-2/DC (－) 20AWG/18AWG
4 ALM NO
5 FG 20AWG/18AWG
6 ALM COM
7 T+
24AWG
8 R-
9 T-
10 R+
11 ISOG
12 ALM-1
13 ALM-3
14 ALM-2
15 ALM-4
16 ALM-5
17 ALM-6
18 ALM-7
19 ALM-8
20 ALM GND
21 VGND 20AWG
22 Video
Note For alarm connections, refer to the Cable Wiring and Connection section.

20
OPERATION & CONFIGURATION
OSD FORMAT
The information displayed on the screen is described in terms of
OSD, position and function description in the table below.
Position Function OSD Display Description
1 Motion MOTION Alarm Detect Message
2 Alarm ALARM 1 Alarm Message
3 Focus Modes &
Backlight
A Auto Focus Mode
M Manual Focus Mode
X Backlight Compensation OFF
B Backlight Compensation ON
4 Booting Message
XX (Dome Type)
ID:001 (Default)
DSCP/9600 (Default)
Initializing
Shows Dome Type, ID Address,
Protocol and Baud Rate
5 Error Message
PAN ERROR
TILT ERROR
CAM MODULE ERROR
Shows system initializing error
message
6 Zoom Ratio X1 Present Zoom Ratio
(Optical Zoom/Digital Zoom)
7 Title
•Maximum 20 characters for each title
•16 sets of titles are available
8 Camera ID 001 Show the camera ID
9 Time XXXX/XX/XX XX:XX Year/Month/Day Hour:Minute