OptConnect solo User manual

Quick Start Guide
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magnetic personality

Welcome to solo
solo is an LTE Category 1 cellular router perfectly suited
for ATMs, point of sales systems, smart safes, and sensor
kiosks.
solo includes magnetic feet hidden in its base to enable it to
attach to any metal surface without a bracket or tape.
Every solo comes with OptConnect managed wireless
services and a lifetime license to Summit – the management
system designed for your phone, tablet, or computer.
solo also includes Glimpse™, and on board API that
responds to requests from your equipment’s software
and tells your equipment how solo’s cellular connection is
performing. Only OptConnect has Glimpse™.
Follow steps 1 through 9 for a successful installation.

Simple steps to Place, Plug & Play
1. Identify solo and its included accessories
2. Position the antenna
3. Place solo and connect antenna & power
4. Maximize signal strength and quality
5. Congure your equipment for DHCP
6. Congure your equipment for Static IP
7. Connect ethernet cable and test
8. Identify remote access IP address
9. Identify remote access ports for non-ATM equipment
10.Use the OptConnect Private Network for remote access
11.Manage your OptConnect Device

1. Identify solo and its accessories
• solo cellular router
• Antenna with dual leads
• Ethernet Cable
• Power adapter
IMPORTANT
• Use only the included power adapter to maintain
warranty coverage
• Keep the magnets away from exposed electronics
• Your equipment’s IP settings are critical. See the steps on
the next pages.
Antenna
Connector (x2)
Magnets
Power
LED
Cellular
Activity LED Ethernet
LED

2. Position the antenna
• Avoid placing the antenna inside equipment constructed
entirely or mostly of metal
• Position the antenna’s magnetic base on a metal surface
3-5 inches from any edge – location on a metal surface
can improve signal strength
• Orient the antenna
1. Point vertically upward (best)
2. Point vertically downward, routing antenna cable
away from antenna shaft (next best)
3. Point horizontally (least preferred)
• The position and orientation of the antenna can be
optimized in Step 4

3. Place solo, connect antenna & power
• Place solo in your equipment by placing attaching its
magnets to a metal surface
• Route antenna leads to solo
• Connect both antenna leads to solo and fully tighten
• Route power adapter’s cord from power source to solo
• Connect power cord to solo – ensure the green LED next
to the power port glows
• After 10-60 seconds, ensure the middle green LED glows
or ashes
IMPORTANT – when solo powers on the rst time it may
download a software update. This is indicated by a rapidly
ashing middle green LED light for 1-2 minutes followed by
the LED going dark while solo reboots. You must allow this
process to complete.

4. Maximize signal strength and quality
solo may work well at this point. However, this step is
strongly recommended to avoid potential future issues.
1. Log in to the OptConnect Summit portal at
2. Click Total Devices link
3. Locate serial number on solo and scroll to nd it or type
it in Search/Filter box and press Enter
4. Click solo’s link to view Signal Strength in On Demand
Info section
5. Adjust antenna position by an inch or two
6. Click Refresh on Demand Info button – Important: solo
can take 15 seconds to update
7. Repeat steps 5-6 until signal strength is maximized and
signal quality is maximized
8. If it is not possible to maximize both signal strength and
quality, maximize quality
9. Recommended: enter your device’s identied and
description
summit.optconnect.com

5. Congure your equipment for DHCP
If you wish to initiate a remote connection to your
equipment from your host, do not use DHCP. Got to Step 6
to set up a Static IP.
• Set your equipment to obtain an IP address through
DHCP
• Special case for ATMs
• Congure your ATM according to your processor’s
setup guide as if you were connecting it to a LAN,
DSL modem, or other landline Internet connection.
Use the host addresses, host ports, protocols, and
TLS encryption settings exactly as your processor
instructs. (Note: this may be dierent from other
OptConnect products.)
• IMPORTANT – OptConnect strongly recommends
that you enable TLS encryption and SSL Certicate
Verication on your ATM to prevent attacks such
as “man in the middle.” Enabling SSL Certicate
Verication may require later ATM software versions
from your equipment’s manufacture.

• Follow the instructions immediately above, but set
your ATM’s IP Address to 192.168.1.91
• If you require outbound RMS, enter your RMS server’s
information in the ATM
• For other ATM settings, use the host addresses, host
ports, protocols, and TLS encryption settings exactly
as your processor instructs. For proper security,
enable SSL Certicate Verication.
6. Congure your equipment for Static IP
Skip this step if you do not need to initiate a connection
from your host to your equipment through solo
• Set your equipment as follows:
• Special case for ATMs
IP address
Subnet mask
Gateway
DNS server 1
DNS server 2
192.168.1.11
255.255.255.0
192.168.1.90
192.168.1.90
8.8.8.8

7. Connect ethernet cable and test
• Connect the ether net cable to your equipment and to solo
– ensure the green LED next to the ethernet port glows
• Restart your equipment or cause it to refresh its network
environment
• Perform a test with your equipment
• If the test fails
1. Restart your equipment
2. Conrm your equipment’s IP conguration (see Step
5 or Step 6)
3. If your equipment is using a DHCP IP address,
conrm it has been issued one by mylo, ex.
192.168.1.__
4. Repeat test
5. Contact our OptConnect Customer Care Center at
877.678.3343