266 River Road West
Berlin MA 01503-1699 USA
Tel: 888 838-7300 Fax: 978 838-2786
e.mail: sales@organomation.com
Dear Customer,
Thank you for choosing a Sample Preparation Instrument from Organomation
Associates. We appreciate your business and believe that the instrument and
accessories you purchased will work very satisfactorily for many years to come.
Whether you have added another instrument to your laboratory, or have purchased
one for the first time, we will stand behind our equipment.
Should you have questions regarding the set up or operation of this instrument or
questions regarding other Organomation products please contact us. The toll free
telephone number for sales support and customer service is 888 838-7300. If you
purchased the instrument through one of our dealers you should contact them first.
Any comments from you would be much appreciated. We listen to our customers
which, in turn, enables us to provide the best instruments available. Please fill out the
Warranty and Service Registration Form and return it within ten days of receipt of
instrument. Once we have the completed form, your warranty will be activated as
stated. The Warranty Form can be mailed or faxed to us at 978 838-2786.
The operating manual contains literature and product lists describing our complete
line of laboratory instruments. It provides a convenient way to order new instruments,
accessories or repair parts. If you need a verbal or written quote on specific items
please call us at our toll free number or e.mail us at the address above.
Again, thank you for selecting ORGANOMATION ASSOCIATES products.
Sincerely,
Andrew McNiven
President
Sample Preparation Instruments for Analytical Laboratories Since 1959