
4. Troubleshooting
Problem Possible Cause Solution
Unit will not
turn on
There is not enough water in the
Water Tank. The AC adaptor is not
connected to a power supply.
Add water to the tank; Carefully disconnect the
AC adaptor from the DC Socket and the power
supply, check the cables, then reconnect.
No mist or
abnormal mist;
Unit is leaking
water
Not enough water? Too much
water? Dirt on the Ultrasonic plate?
Cover not installed properly? Dirt
on the air-suction port on the
underside of the base?
Add a suitable amount of water in the tank.
Water must never be lled over 200 ML (MAX)
Line. Please refer to Maintenance instructions
and remove and re-install correctly so vapours
can be released freely. Clean the air suction port
of any dust. Restricted airow will affect mist.
Water leakage
from product
Cover not installed properly? Has
the unit been tipped over? Low
temperature or high humidity?
Remove and reinstall correctly, so vapours can
be released freely. Follow accidental leakage
instructions. Under these conditions, the mist
may condense quickly into water droplets.
5. Specifications
Product Size 4.65’’ height x 6.3’’ diameter
Recommended Water Level 200ml (MAX)
Product Weight Approx. 480g (with adaptor)
Accessories / Materials Adaptor, User Manual / ABS, PP, PET
Power Supply (Input) AC100-240V 50/60Hz / (Output) 24V 650mA
Power / Suitable Area 15.6W / 10-15m2
* Automatically turns off when water levels are low.