Osmio MINISOFT User manual

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EMAIL: [e-mail]
OSMIO MINISOFT USER MANUAL
Version Number Date
1.0 08/09/20

2
Notes
This user manual is your guide to installation, use and maintenance of the
equipment and should be kept for future reference. The manual should follow the
equipment in the case of sale, transfer, removal etc.
This manual should be considered an integral part of the equipment. The
instructions described herein are intended for your safety and should be read
carefully before installation and use of the equipment.
This document contains the instructions for the use, maintenance, assembly and
installation. It has been designed in order to provide general information about use
and operation of the product. This document contains instructions and
requirements which are not supposed to replace any current legislation.
Assembly, installation and extraordinary maintenance must be performed by
qualified personnel only. The term qualified personnel indicates a technician
skilled in the art who has received adequate training, has sufficient experience,
knowledge of rules, laws, standards, safety and use measures and is able to
perform all necessary interventions, avoiding all possible risks and/or damages.
When in doubt on the identification of qualified and authorised personnel please
contact Osmio Water.
We recommend that you follow all instructions carefully as the proper operation
and lifetime of the equipment depends on it. When in any doubt while reading this
manual or for any other questions regarding use and maintenance of the equipment
please contact Osmio Water on 0330 113 7181
or send an email to: [e-mail].
Symbols used
A symbol warning the user of any conditions requiring his/her attention has been
employed and is placed on the side of the text.
Warning! This symbol refers to important statements concerning
installation use and maintenance of the apparatus.

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Water Treatment
This product is a hydrodynamic feeder of food grade polyphosphates (patented
system) for descaling and anticorrosion treatment as per UNI CTI 8065 standards
and complies with D.M.174/2004 and the Ministerial Decree 25/2012 for drinking
water treatment.
The system proportionally doses the water with the correct dosage of
polyphosphate to maintain water potability.
The patented needle system guarantees precision and regularity of dose over time.
Free of turbulence and vibrations, quiet mode of action with a very low pressure
drop.
A totally automatic system, no user interaction or power are required. Integral
mains water shut-off valve ensures easy maintenance.
Patented hydrodynamic dispenser
Technical Information
Connection ½” BSPP Female
Height 167 mm
Width 66 mm
Dosing 3 - 5 ppm
Maximum pressure 6 bar
Maximum flow rate 30 lpm
Approximate pressure drop 0.2 bar
Incoming water temperature 5 – 50 ⁰C
Maximum temperature (water storage) 70 ⁰C
Body OT58 stamped brass
Bowl Grilamid
Soffietto (Bellows) Silicon
Attach Inline
Weight (without media) 850 g
Polyphosphate weight 80 g
The system is quick and easy to install and is suitable for installation within
existing systems.

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Planning your Installation
Step 1 - Locate the rising main
If you don’t already know where this is it could be anywhere within the property.
There will always be one outside, but we are looking for the one inside which is the
point where the water enters the property before it branches off anywhere else.
This could be in the basement, garage, utility room, under stairs, under the kitchen
sink or somewhere else. The mains incoming stopcock usually has a yellow and
green earthing cable attached to it. If you are planning on installing this product
yourself, please make sure you know where the mains stop tap is in the street and
have the mains stop tap key if needed. In rare cases there can be more than one
entry point and some apartments have communal hot water, providing a cold water
and a hot water entry point. If this applies to you then please contact us.
Once you have located where your internal stopcock is and where the cold pipe
goes before it branches off around the property then you can plan where you are
going to install the MiniSOFT. Installation can occur at any suitable point before the
pipe branches off.
It can be plumbed directly onto the cold water supply to the property, protecting the
whole hot water system, or to an individual appliance.
Once you have located the area where the MiniSOFT will be fitted, check to make
sure you have enough room. Please allow at least two inches of clearance from
the bottom of the system to the floor to allow enough space to drop the bowl down
when taking it on and off to refill with media. If appropriate consider bypassing the
garden tap.
Do not install with an incoming water temperature exceeding 50 ⁰C
Step 2 - Check your water pressure
Incoming water pressure must be tested prior to
installation. You can do this using a mains water pressure
gauge (available online or at a local plumber’s merchants).
Your standing water pressure can increase dramatically
overnight by an additional 2- 4 bar when water usage
is low.

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The best way to control high pressure is to install a pressure reducing valve
(PRV). These take a high pressure at the inlet, then the valve reduces it to a lower
pressure at the outlet as required. Installing one protects all the appliances and
plumbing in the property. Increases or spikes in water pressure can and do happen
which can cause filter systems and other plumbing to leak, therefore we always
recommend fitting a PRV in your property if you do not already have one.
PRV’s are sized based on flow rate and application e.g.
residential, commercial. Sizing a PRV incorrectly can
cause several problems so it is always best to consult
your plumber prior to installation.
Osmio MiniSOFT maximum incoming water pressure: 6 Bar
Step 3 – Sourcing the plumbing parts
Once you have located space to fit the product and tested the water pressure, the
next step is to source the necessary plumbing parts that you will need.
If installing the product yourself then you will need to source the necessary
compression or other fittings required to connect the product to the existing
pipework. For high quality plumbing parts and pressure reducing valves we
recommend you shop at Screwfix. If you are having the system professionally
installed by a plumber, please provide them with the product information prior
to installation.
The MiniSOFT is designed to be fitted on 15 mm pipework.

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Installing the MiniSOFT
Mount the MiniSOFT in a suitable location after the stopcock and connect to the
incoming water main. Install the product on the existing pipework after the
stopcock using the fittings required for installation on your pipework.
Ensure the MiniSOFT is mounted horizontally with 2” clearance at the bottom to
allow the bowl to be dropped down when replacing the media.
The system has its own built in bypass so it does not require installation of a
separate water bypass.
Install on the pipework
ensuring that the media
bowl remains vertical
Keep 2” clear at the bottom to allow the bowl to drop down during media change
The water must flow in the direction of the arrow as
shown on the top of the system
You can remove the 4 screws on the MiniSOFT and
reposition the system to change the direction of the arrow
to match the flow of water through your pipework.
If you already have installed or are installing whole house filters then the MiniSOFT
should be installed after the filters.
We recommend that you have your product installed professionally by a
qualifed plumber.

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Polyphosphate Media
Available in powder form or as a pre-compressed refill.
• Stabilises minerals in hot and cold water
• Decomposes existing encrustations
• Prevents precipitation
• Masks heavy metal ions such as iron and manganese
• Prevents corrosion
• Forms a protective layer of phosphate-calcium-iron
Each MiniSOFT refill pack contains 6 refills and each refill treats approximately
20,000 litres of water. Based on an average of 2 adults using 300 litres per day, the
total pack of 6 would last around 400 days.
The system is designed to release 3-5 ppm of food grade polyphosphates in the
water. Through its movement, the system guarantees a constant feed of
polyphosphates. The water that is delivered into the media bowl, enables the
correct dose of polyphosphate to be delivered. Inside the MiniSOFT there is a
bellows that constantly sucks in the saturated solution.
Maintenance
The bowl should be removed whenever the media is being replaced. It should be
carefully washed in hot water in order to eliminate any encrustations that may have
formed. The media bowl must be in an upright position.
Once the unit has been installed on the pipework insert the polyphosphate media
using the following instructions.

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Step 1
Block the water flow to the
dispenser using the
by-pass valve. Turn the lever
counterclockwise a 1/4 turn
so the lever is horizontal.
Step 2
Vent the system using the
pressure release valve by
turning it to release pressure.
Step 3
Unscrew the ring nut on the
dispenser using the housing
spanner, remove the bowl from the
system and discard the water from
the bowl.
Clean the bowl with hot water to
remove any encrustations.
Inserting the media
Bypass valve
lever (picture
shows lever
in vertical
position)
Pressure release
valve
Ring nut

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Inserting the media
Step 4
Pour the polyphosphate media
up to the level indicated or
insert a pre-compressed
polyphosphate refill.
Fill level
Step 5
Replace the bowl securely back
on, screw the ring nut back up.
Then move the bypass lever in
a clockwise direction to open
the flow of water. The bypass
lever will now be in the vertical
position. Take care not
to cross thread
the ring nut
Step 6
When the dosing bowl is full of
water, close the pressure relief
valve.
Pressure
release valve

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Declaration of Conformity
We hereby certify that MinisSOFT polyphosphate doser is made using the following
parts:
- Brass OT 58
- Polyamide Trogamid
- Non-toxic rubber
We declare that the above listed product is manufactured in compliance with
98/83/CE directive concerning regulation of materials and objects that can be used
in permanent plants for collection, treatment and distribution of water intended for
human consumption.
We hereby declare that the MiniSOFT polyphosphate refills composition and the
recommended dosage are in accordance with the requirements of the FAO/WHO
Expert Committee on Food Additives and it is produced in accordance with UNI EN
1208:2005.

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© 2020 Osmio Water. All rights reserved. Reproduction and copying of the
accompanying user documentation in whole or in part is prohibited.
Disclaimer
Osmio Water reserves the right to change its products and services at any time to
incorporate technological developments. This manual is subject to change without
prior notice as part of continuous product development. Although this manual has
been prepared with every precaution to ensure accuracy, Osmio Solutions Ltd
assumes no liability for any errors or omissions, or for any damages resulting from
the application or use of this information. This manual supersedes all
previous versions.
No liability for consequential damages
Osmio Water shall not be liable for any indirect or consequential damages
whatsoever arising out of the use or inability to use this product.
2 Year Warranty
The Osmio MiniSOFT and MaxiSOFT are fully guaranteed against defective parts
and materials, including defects caused by poor workmanship. Osmio Water will
replace defective parts or materials during the term of warranty at no extra charge
providing that the system has been used and maintained in accordance with the
following instructions. The warranty is invalid if the product has been dosed with
an alternative polyphosphate media or misused or abused in any way.
For the warranty to be effective, the product must have been purchased directly
from Osmio Solutions Ltd. The guarantee is not transferable to a third party
without prior written approval from Osmio Water. It is strictly prohibited to modify
or upgrade the system in any way. Failure to comply with this precaution will void
the warranty of the system.
If you are experiencing any problem WITH DAMAGED, MISSING OR FAULTY PARTS,
please contact our technical support team. We will ask for pictures/video so
please be prepared to take pictures/video which you can email to
[e-mail]

Osmio Solutions Ltd,
Buckland Lake Reserve,
Buckland Road,
Cliffe
Nr Rochester
ME3 7RT
www.osmiowater.co.uk
OSMIO MINISOFT USER MANUAL
TELEPHONE: [phone]
EMAIL: [e-mail]