Oticon Medical Ponto User manual

PontoTM –The Bone Anchored Hearing System

Thank you Contents
We would like to take this opportunity to thank you for selecting a Ponto sound
processor. Ponto3soundprocessorsareintended tobe used to improve the hearing
for patients with conductive and mixed hearing losses as well as single-sided deafness.
It is designed so that it can be optimized for each individual person. This will help
ensureyougetthemaximumbenefitfrom yoursoundprocessor.
The Instructions for Use describes how to use your new sound processor.
Please read through this manual carefullyto learn how to get the most out ofyour sound
processor. Pay extra attention to warnings, the important information and the instruc-
tionsfor skinhygiene. Discussanyquestionsor concernswithyourhearingcenter.
The Ponto bone anchored hearing system 4
Instrumentview 6
Managingthebattery 8
Turning it ON and OFF or stand-by 10
Connection 12
Disconnection 13
Correct position 14
Volume control 16
Programs 18
Soundprocessormaintenance 20
Skin hygiene 21
Accessories 23
OticonMedicalStreamer 26
Service and repair 29
Commonproblemsand
their possible solutions 30
Manufacturer’s warranty 32
Important information 33
Regulatory compliance statements 35
Warnings

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The Ponto bone anchored hearing system
Abutment
YourPonto 3 is designed to help you gain improvedhearing through directbone
conduction.The sound processor converts sound into vibrations thatare transmitted
via the abutment and implant through the skull bone to the inner ear. In this way it
works independently of the function of the ear canal and middle ear. Ponto 3 is therefore
a possible solution to hearing losses where there is a problem in the outer or middle ear
preventingsound fromreaching the inner ear.
The sound processor can also pickup sound from one side and transfer it to the inner
ear on the opposite side. This makes it suitable for those who are deaf on one side,but
have a functioning inner ear on the other side (called unilateral profound sensorineural
hearinglossorsingle-sideddeafness).
The sound processor can also be used on a soft band for children orfor individuals who
are unsuitable for implantation.
Sound
processor
Implant

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Instrument view
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6
1. Push button for programs and stand-by/mute
2. Volume control
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3. Microphone inlets
4. Programming socket
5. Battery door (on/off, tamper-resistant)
6. Coupling
2
7. Hole for safety line
8. Labeling
Right orleft version: Ponto 3 sound processorsare available in a left and a right hand
version.Eachsoundprocessorismarked with an L (left) orR (right) onthe batterydoor
for easy identification.
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Picture shows Ponto 3. Instrument view is identical on Ponto 3 Power and Ponto 3 SuperPower.
WARNING
The soundprocessorcontainssmallpartsthatmaybea chokinghazardforsmall
children. Batteries can also be harmfulifswallowed. Always keep batteriesout of reach
of small children or people ofdiminished mental capacity. If a battery is accidentally
swallowed,seekmedicalattentionatthenearestemergencydepartment.

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Managing the battery
Battery insertion
Open the battery door and insert the battery with the plus-sign facing downward on the
sound processor. It is very importantto insert the battery correctly to avoid damaging
thebatterycompartment.
Ponto3: Onlyusehigh-qualityzinc-airbatteries,type 13.
Ponto3Power:Onlyusehigh-qualityzinc-airbatteries,type675.
Ponto3SuperPower:Onlyusehigh-qualityzinc-airbatteries,type675P,
high-power, and cochlear implant hearing aid batteries.
Tamper-resistant battery door
To lock thebattery door: Make sure the door is completely
closed. Usethe screwdriver in the battery removaltoolto
turn the tamper-resistant screw to the locked position.
To unlock the battery door: Use the screwdriver in
the battery removal tool to turn the tamper- resistant
screw to the unlocked position. The battery door can
now be opened and closed as usual.
Low-battery indicator
Yoursound processorhasalow-battery warning system.When itistimeto changethe
batteryyou willheartwo consecutive beeps.
When the battery is completely worn out, this will be indicated by four consecutive
beeps.The battery lifetime depends upon the listening environment and the sound
processorused.
Battery removal
Afterthe batterydoor is opened, the batterycanbe removed.Thesmallmagneticbattery
removal tool delivered with your sound processormay facilitate battery removal and
insertion.

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Turning it ON and OFF or stand-by
On
Note:The stand-by feature is optional and may sometimes be disabled during the fitting
procedure.Talktoyourhearingcenterifyou havequestions.
Ponto 3 is turned ON by closing the batterydoor. Aftera start-up jingle,there is a few
seconds’ delaybefore the sound processor isturned on. The delay isdesigned to
avoid a whistling sound while connecting your sound processor to the abutment.
Off
Ponto 3 is turned OFF by opening the batterydoor. It is enough to open the battery
door halfway, which prevents the battery from falling out. During longer storage, it
isrecommendedto remove the batteryfrom thesound processor.
On
Off
Stand-by/Mute –Press and hold until
2 beeps are heard

Stand-by/Mute
If you want to turn off the sound processor for shorter periods, press the push button
and hold until2 beeps are heard and then release the button. The sound processor
will now be in stand-by/mute mode and the volume will be set to zero.
To hearsound again,shortly pressand release the pushbutton and the sound processor
will resume in its previous setting. It is not recommended to use the stand-by mode for
longer periods, i.e. more than 5 hours, since this will reduce the battery lifetime.
Note:If you have two Ponto 3 sound processorsandbinaural coordination is enabled
(default), when stand-bymode is activated in one sound processor, binauralcoordina-
tion will also activate stand-by mode in the other sound
processor. Binaural coordination can be disabledin Genie Medical.

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Connection
To safely and comfortably connect the sound processor, tiltit slightly and carefully push
it onto the abutment. Please note it is important to keep hair out of the way when the
sound processor isconnectedto the abutment.
Disconnection
The sound processor is safelyand comfortablydisconnectedbycarefullytilting it away
from the abutment.

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Correct position
To getoptimum performance from thedirectional microphone system, the sound
processor should be positioned vertically with the microphones at the bottom and the
volumecontrolfacingbackwards.
Please note itis important thatthe sound processor does not touch anything, e.g. the
ear,skin ora hat. This can cause feedback(a whistling sound).
Microphones Correctposition Incorrectposition

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Volume control
Thevolumeisincreased byturningthevolumecontrolupwardsanddecreasedby
turning itdownwards.When the volume control is turned, beeps can be heard to indicate
thatthe volume isbeing changed. When the maximum orminimum volume has been
reached the beeps willcease. Please note itispossibleforyourhearing care profes-
sional to turn off the volume control.
When passing the defaultstart-upvolume, 2beeps areheard.If you have an Oticon
Medical Streamer (page 26) you can use this as a remote control to adjust the volume +
in the sound processor.
Note:If you have two Ponto 3 sound processorsandbinaural coordination is enabled
(default), when the volume control is adjusted on one sound processor, the volume on
the other sound processor will also be affected. Binaural coordination can be disabled
inGenieMedical.

Program
Beeps
Description
1

2

3

4

Programs
With the push button you can putyour sound processor in stand-by mode or change the
listening program. By default, your sound processor has one program; your hearing care
professional can define more.
Tochange theprogram,simplypressandrelease the pushbutton.The nextprogram will
beindicatedby acorrespondingnumberof beeps.Please note thesoundprocessor
will go into stand-by mode if the push button is held for more than 2 seconds.
If you have an Oticon Medical Streamer you can use it as a remote
control to change programs in your sound processor.
Change program
–Briefly press and release
the button

Ask your hearing center for information on programs to fill out this program chart.
Note:If you have two Ponto 3 sound processorsandbinaural coordination is enabled
(default), when the program ischanged with the push button on one sound processor,
this, will also change the program on the other. Binaural coordination can be disabled in
Genie Medical.
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