oticon Amigo eZync User manual

INSTRUCTIONS FOR USE
Amigo eZync

Contents
Introduction 4
Typical package content 5
Preparing the Amigo eZync 6
Powering the Amigo eZync 7
Where to place the Amigo eZync 8
Mounting the Amigo eZync on a wall 10
Placing the Amigo eZync on a shelf 13
LED legend 14
Choosing and changing channels 15
Synchronising the Amigo eZync 16
Synchronising other manufacturers’ receivers 17
Cleaning the Amigo eZync 18
Appendix A: Troubleshooting 19
Appendix B: Manufacturers’ warranty 20
Warning Yellow pages
IMPORTANT NOTICE
Please familiarise yourself with the entire contents of this booklet before using your
Amigo eZync. The booklet contains various statements, safety instructions and
important information about the use and handling of the Amigo eZync.

4 5
Introduction
Congratulations on your decision to take the next step in improving classroom FM.
Amigo eZync belongs to the Amigo FM product family from Oticon – a company that
strives to provide superior solutions for school and home use.
The Amigo family is extremely versatile, making life much easier for users in academic,
professional and social listening situations. With Amigo eZync, channel management in
educational surroundings have become even more manageable.
Amigo eZync is easy to mount on a wall or place on a shelf based on the needs that are
for the specific school or institution.
Typical package content
Wall mount
Fasteners and anchors Instructions for use
Power supply
Model: UE10W-050020SPC
Amigo eZync
Stand for placing the
eZync on a shelf

6 7
Preparing the Amigo eZync
Power jack
On/Off button
LED indicator
Powering the Amigo eZync
To power the Amigo eZync, plug in the power supply (see picture) and connect it to the
wall outlet.
The Amigo eZync has a battery back-up that will last for up to  hours. It will automati-
cally switch to battery power when the mains power is disconnected, and vice versa.
The back-up battery may take several hours to
charge when the Amigo eZync is powered for
the first time. The battery charges continuously
whenever the Amigo eZync is plugged in.
NOTE
The battery cannot be replaced by
the user. The Amigo eZync cannot
be opened without damaging it.

8 9
Where to place the Amigo eZync
The Amigo eZync has a synchronisation range
of approximately 1.5 metres. To ensure that the
synchronisation commands actually reach the
Amigo ear-level receivers, it is important to
position the unit optimally.
The best location is close to the door or in the
corridor just outside the classroom. Then you
can be absolutely certain that all receivers will
be continuously synchronised and on the right
channel.
NOTE
The Amigo eZync will automatically synchronise all Amigo ear-level receivers within
range and in all directions (360°). Synchronisation can also take place through walls.
NOTE
It the wall outlet is located too far
away from the Amigo eZync, the
extension power cable can be used.

10 11
Mounting the Amigo eZync on a wall
The optimal position for this unit is 1.5 metre above the floor, next to the entrance (see
page 11).
Use the wall mount as a guide to mark the location of the holes.1.
Drill the two holes in the wall.2.
If necessary, insert anchors inside the drilled holes.3.
Insert fasteners through the washer and wall mount.4.
Gently tighten the until the wall mount is secure. Avoiding bending the wall mount.5.
If the Amigo eZync is to be used in a room, where only younger kids are entering, the
Amigo eZync can be mounted lower than the recommended 1.5 meters.
NOTE
When installing the wall mount, note that the fasteners must not be over-tightened,
as this bend it out of shape.
1.5 m / 60 inches
C
L

12 13
When the wall mount has been installed, plug the power supply into the jack on the
Amigo eZync. The Amigo eZync can then slide onto the wall mount:
Align the Amigo eZync with the wall mount.1.
Once the Amigo eZync is hanging on the wall mount, slide the unit to the left to lock it2.
in place.
To remove the Amigo eZync, lift it a little and slide it to the right.3.
Placing the Amigo eZync on a shelf
If If you occasionally need to move the Amigo eZync, use the
stand that is supplied with the Amigo eZync. Simply connect
the power cord, and place the Amigo eZync on the shelf.
NOTE
When using the portable stand, avoid placing the Amigo eZync anywhere where it can
potentially drop to the floor.

14 15
LED legend
The LED on the Amigo eZync does more than indicate that the power is on. It shows:
Steady red
On and transmitting
Off or Error
Blinking red
Running on battery
back-up
Triple blink
Synchronising command
accepted
Choosing and changing channels
The channel on the Amigo eZync can be changed by synchronising it with an Amigo T20/
T21/WRP.
To change the transmitting channel on the Amigo T20/T21/WRP transmitter, press and
hold either the Sbutton or the Tbutton for two seconds to select one of the prede-
fined lists of channels.
When the channel number begins to blink, press Sor Tto change channel. As soon as
you find the desired channel, press the SYNC button to confirm. The transmitter will then
be locked on to the new channel.
When the channel number is blinking you can return to the original channel by pressing
the C-button. This will also return you to the transmitting screen.
Whenever you need to change channel simply repeat the procedure.

16 17
Synchronising the Amigo eZync Synchronising other manufacturers’ receivers
The Amigo eZync can be synchronised in the first 60
seconds after it has been turned on.
Within a distance of approximately 50 cm, press the SYNC
button on the Amigo T20/T21/WRP. If the synchronisation is
successful, the LED on the Amigo eZync will blink three
times.
With the Amigo eZync you have the possibility to synchronise Amigo ear-level receivers
and Widex ear-level receivers.
Visit www.oticon.com for a full compatibility guide.
NOTE
The Amigo eZync will not syncronise receivers during
the first 60 seconds after it has been turned on.

18 19
Cleaning the Amigo eZync
The Amigo eZync is moisture repellent, making it very easy to clean with a damp cloth.
Appendix A: Troubleshooting
Problem Solution
The LED is not lit Check that the power cable is connected properly.
Check that the Amigo eZync is turned on.
The LED is blinking The Amigo eZync is running on battery back-up.
Check that the power cable is connected properly.
It is not possible to
synchronise the
Amigo eZync
Synchronisation takes place wirelessly with the aid of an Amigo
T20/T21/WRP. If the Amigo eZync fails to confirm (with three
blinks of the LED), try moving the transmitter closer or a little bit
to one side. Then press the SYNC button again.
It is possible to synchronise the Amigo eZync during the first 60
seconds after it is turned on. To change the channel, turn the
Amigo eZync off and on again, and synchronise it once more.
For assistance with troubleshooting, or for answers to other questions, please consult
your hearing care professional. Alternatively, visit www.oticon.com, where you can find a
troubleshooting guide for Amigo.

20 21
Appendix B: Manufacturers’ warranty
The manufacturer, Oticon, issues a one-year limited warranty to the original consumer of
this product.
This warranty comes into effect upon the date of original purchase of this equipment,
and will remain in effect for one calendar year from that date.
Please note that extended warranties may apply in your country. Please contact your
local hearing care professional for more information.
What is covered by this warranty?
Any electronic component that, due to workmanship, manufacturing or design defects,
fails to function properly under normal use during the lifetime of this warranty will be
replaced or repaired at no charge for parts or labour when returned to the point of
purchase. Transportation must be paid by the customer. If it is determined that repair
is not feasible, the entire unit may be replaced with an equivalent unit upon mutual
agreement between the hearing care professional and customer.
What is not covered by this warranty?
This one-year limited warranty does not cover:
Malfunctions resulting from abuse, neglect or accident.•
Peripheral accessories as itemised within the product brochure, when such items are•
later than 90 days from the original purchase.
Instruments connected, installed, used or adjusted in a manner contrary to the•
instructions provided.
Consequential damages and damages resulting from delay or loss of this instrument.•
The exclusive remedy under this warranty is strictly limited to repair or replacement as
herein provided.
Products damaged in transit unless investigated by the shipper and returned to the•
warrantor with the investigation report.

22 23
The manufacturer reserves the right to make changes in the design or construction of any
of its instruments at any time without incurring any obligation to make any changes
whatsoever on units previously purchased. This warranty is in lieu of all other expressed
warranties by the manufacturer. No representative or person is authorised to represent
or assume for the manufacturer any liability in connection with the sale or use of this
product other than as set forth above.
if your Amigo system requires service under the terms of this warranty, carefully package
the instrument to prevent damage in transit and return it to the point of purchase.
Include a detailed description of the problem, your full name, billing and shipping
address and telephone number.
The above warranty does not affect any legal rights that you might have under applicable
national legislation governing the sale of consumer goods. Your point of purchase may
have issued a warranty that goes beyond the clauses of this limited warranty. Please
consult your point of purchase for further information.
The Amigo eZync contains a radio transmitter using short range inductive technology
working at 3.714 MHz. The magnetic field strength of the transmitter is less than
-15 dBµA/m @ 10 m.
The emission power from the eZync is below international emission limits for Human
Exposure. For comparison, the radiation of the Amigo eZync is less than unintended
electromagnetic radiation from for example hair dryers, electric shavers etc. The Amigo
eZync complies with international standards concerning Electromagnetic Compatibility.
Oticon hereby declares that this Amigo product is in full compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. A declaration of
conformity can be ordered from:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark.

Warnings
The Amigo eZync is not a toy and therefore should be kept out of the reach of children
and anyone else who might swallow parts or otherwise cause injury to themselves.
Special attention should be paid to the smaller components in order to prevent children
from swallowing them and choking.
If a part is swallowed, see a doctor immediately.
The safety of recharging batteries with the USB connector only is determined by the
external equipment. When the USB connector is connected to mains-operated equip-
ment, this equipment should be UL approved or comply with equivalent safety require-
ments.
The Amigo eZync contains a radio transmitter with:
ID: U28EZYNC01
IC: 1350B-EZYNC01
The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
This device may not cause harmful interference.1.
This device must accept any interference received, including interference that may cause2.
undesired operation.
Changes or modifications made to the equipment not expressly approved by Oticon may
void the FCC’s authorisation to operate the equipment.

Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com
Waste from electronic
equipment must be handled
according to local regulations. N1175
Date of purchase:
Amigo serial numbers:
Never expose the Amigo eZync to excessive heat by putting it in the oven, microwave
oven or burning it. There is a risk that it will explode and cause serious injury.
The Amigo eZync complies with the most stringent standards of International Electro-
magnetic Compatibility. However, the unit may cause interference with other medical
devices, such as defibrillators and pacemakers. Please contact the manufacturer of your
implantable device for information about the risk of disturbance. Interference can also
be caused by power line disturbances, airport metal detectors, electromagnetic fields
from other medical devices, radio signals and electrostatic discharges.
    / .