Phonak Brio 5 B-675 User manual

Brio 5 B-675
User Guide

3
Your hearing aid details
Models
Phonak Brio™ 5 B-675
Phonak Brio™ 5 B-675 Demo
CE mark applied
2021
2021
This user guide is valid for:
Model
c
Brio 5 B-675
c
Brio 5 B-675 Demo
Earpiece
c
Classic earmold
c
Universal eartip
Battery size
675
675
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing aids operate between 2.4 GHz–2.48 GHz
frequency range. When ying please check if ight
operator requires devices to be switched into ight
mode, see chapter 12.

4 5
Your hearing aids have been developed by Phonak —
the world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades
of research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your hearing aids.
For more information regarding features, benets, setup,
use and maintenance or repairs of your hearing aid and
accessories — contact your hearing care professional or
manufacturer representative. Additional information can
be found in the data sheet of your product.

6
Contents
Your hearing aid Further information
Using the hearing aid
1. Quick guide 8
2. Parts of the hearing aid 10
3. Left & right hearing aid markings 12
4. On/O 13
5. Batteries 14
6. Putting on the hearing aid 16
7. Removing the hearing aid 17
8. Multi-function button 18
9. Connectivity overview 19
10. Initial pairing 20
11. Phone calls 23
12. Flight mode 27
13. Join our hearing loss community! 29
14. Operating, transport and storage conditions 30
15. Care and maintenance 31
16. Exchanging the earpiece 34
17. Service and warranty 35
18. Compliance information 37
19. Information and description of symbols 43
20. Troubleshooting 48
21. Important safety information 50
22. For the US market only, complies 59
with the FDA regulations

8
On/O
Multi-function button
The button has several functions. It
functions as a volume control and/or a
program change depending on the hearing
aid programming. This is indicated in your
individual instructions. If paired with a
Bluetooth® enabled phone, a short press
will accept and a long press will reject an
incoming call.
Flight mode
To enter ight mode press the lower part
of the button for 7 seconds while closing
the battery door. To exit ight mode, simply
open and close the battery door again.
OOn
1. Quick guide
Left & right hearing aid markings
Changing batteries
Blue marking for left hearing aid.
Red marking for right hearing aid.
1.
Remove the
sticker from the
new battery and
wait two minutes.
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
9

10 11
2. Parts of the hearing aid
The following pictures show the possible earpieces and
hearing aid model described in this user guide.
Possible earpieces
Brio 5 B-675 / Brio 5 B-675 Demo
Multi-function
button
Hook / sound output
Classic earmold (detachable)
Battery door
Universal
eartip
Classic
earmold

12 13
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left or a
right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.
4. On/O
The battery door is also the on/o switch.
1.
Closed battery door =
hearing aid is on
2.
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.

14 15
5. Batteries
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
1.
Remove the
sticker from
the new battery
and wait two
minutes.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol is
facing upwards. If the battery is not inserted correctly,
the hearing aid will not work and the battery door can
be damaged.
Replacement battery
This hearing aid requires a size 675 zinc-air battery.
Model
Phonak Brio 5
B-675 / 675 Demo
Zinc-air
battery
size
675
Color
marking on
package
blue
IEC
code
PR44
ANSI
code
7003ZD
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
21.2 for further information on product safety.
Low power: You will hear two beeps when the battery is
low. You will have approximately 30 minutes to change
the battery (this can vary, depending on the hearing aid
settings and battery). We recommend that you always
have a new battery on hand.
5.1 Insert battery (standard battery doors)

16 17
6. Putting on the hearing aid
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Putting on the hearing aid with classic earmold
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
Removing the hearing aid with classic earmold
7. Removing the hearing aid
1.
Lift the hearing aid above the
upper part of your ear.
2.
Grasp the earmold with your
ngers and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.

18 19
8. Multi-function button
It functions as a volume
control and/or a program
change depending on the
hearing aid programming.
This is indicated in your
individual “Hearing aid
instructions”. Please ask
your hearing care professional
for a printout.
The multi-function button has several functions.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 11.
9. Connectivity overview
The illustration below shows the connectivity options
available for your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or hi- system.
** Roger wireless microphones can be connected to your hearing aids as well.
Bluetooth enabled
devices
TV Connector
connected to TV*
Roger microphone** Phonak RemoteControl

20 21
10.1 Initial pairing to Bluetooth® enabled device
It is only necessary to perform the pairing procedure
once with each device featuring Bluetooth wireless
technology. After the initial pairing, your hearing aids
will connect automatically to the device. The initial
pairing process can take up to 2 minutes.
1.
On your device (e.g. a phone), ensure that Bluetooth
wireless technology is enabled and search for Bluetooth
enabled devices in the connectivity setting menu.
10. Initial pairing
2.
Switch on both hearing aids.
You now have 3 minutes to
pair your hearing aids with
your device.
3.
Your device shows a list of Bluetooth enabled devices.
Select the hearing aid from the list to simultaneously pair
both hearing aids. A beep conrms successful pairing.
For more information about pairing instructions for
Bluetooth wireless technology, specic to some of the
most popular phone manufacturers, go to:
https://www.phonak.com/com/en/support.html

22 23
10.2 Connecting to the device
After your hearing aids have been paired to your device,
they will automatically connect again when switched on.
The connection will be maintained as long as the
device remains ON and within range.
Your hearing aids can be connected to up to two
devices and paired to up to eight devices.
11. Phone calls
Your hearing aids connect directly with Bluetooth®
enabled phones. When paired and connected to your
phone, you will hear the caller’s voice directly in your
hearing aids. Your hearing aids pick up and transmit
your voice to the phone.
Caller’s voice
Your voice
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc.

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11.1 Making a call
Enter the phone number and press the dial button.
You will hear the ring tone through your hearing aids.
Your hearing aids pick up and transmit your voice to the
phone.
11.2 Accepting a call
When receiving a call, a calling notication will be heard
in the hearing aids.
The call can be accepted by a short press on the upper or
lower part of the multi-function button on the hearing
aid (less than 2 seconds) or directly on your phone.
Short press
< 2 sec
11.3 Ending a call
A call can be ended by a long press on the upper or
lower part of the multi-function button on the hearing
aid (more than 2 seconds) or directly on your phone.
Long press
> 2 sec

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11.4 Rejecting a call
An incoming call can be rejected by a long press on
the upper or lower part of the multi-function button
on the hearing aid (more than 2 seconds) or directly
on your phone.
Long press
> 2 sec
12. Flight mode
Your hearing aid operates between 2.4 GHz–2.48 GHz
frequency range. When ying some operators require all
devices to be switched into ight mode. Entering ight
mode will not disable normal hearing aid functionality,
only the Bluetooth connectivity functions.
12.1 Enter ight mode
To disable the wireless function and
enter ight mode in each hearing aid:
1.
Open battery door.
2.
Hold down the lower part of the
multi-function button on the hearing
aid for 7 seconds while closing the
battery door.
In ight mode, your hearing aid cannot connect directly
to your phone.

28 29
12.2 Exit ight mode
To enable the wireless function and exit ight mode in
each hearing aid:
1.
Open battery door.
2.
Close the battery door again.
13. Join our hearing loss community!
On HearingLikeMe.com you will nd:
• Living with Hearing Loss
A set of interesting articles on how to live with
hearing loss.
• Forum
A forum to meet and engage with a growing number of
people who face the same challenges.
• Blog
A blog to keep up-to-date with the latest news on
anything hearing.

30 31
14. Operating, transport and storage
conditions
The product is designed such that it functions without
problems or restrictions if used as intended, unless
otherwise noted in this user guide.
Please ensure to use, transport and store the hearing aid
according to the following conditions:
These hearing aids are classied IP68 (depth of 1 meter
for 60 minutes) and designed to be used in all daily life
situations. Therefore you do not have to worry about
exposing the hearing aids to rain or sweat. However,
these hearing aids are not intended to be used in water
activities that includes chlorinated water, soap, salt water
or other liquids with a chemical content.
Use Transport Storage
Temperature +5° to +40°C
(41° to 104°F)
-20° to +60°C
(-4° to 140°F)
-20° to +60°C
(-4° to 140°F)
Humidity 30% to 85% (non
condensing)
0% to 90% (non
condensing)
0% to 70% (non
condensing)
Atmospheric
pressure 500 to 1060 hPa 500 to 1060 hPa 500 to 1060 hPa
15. Care and maintenance
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life. To
ensure a long service life, Sonova AG provides a minimum
of a ve year service period after phase out of the
respective hearing aid.
Please use the following specications as a guideline.
For further information regarding product safety, see
chapter 21.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.

32 33
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Use of your hearing aid around water can restrict air
ow to the batteries causing it to stop working. Should
your hearing aid stop working after coming into
contact with water, refer to the troubleshooting steps
in chapter 20.
Daily
Inspect the earpiece and tube for earwax and moisture
deposits. Clean the surfaces with a lint-free cloth. Never
use cleaning agents such as household detergents, soap,
etc. for cleaning your hearing aid. It is not recommended
to rinse these parts with water. If you need to clean your
hearing aid intensively, ask your hearing care professional
for advice.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For more in depth
maintenance instructions or for more than basic cleaning,
please see your hearing care professional.
Monthly
Inspect your hearing tube for color changes, hardening, or
cracks. In the case of such changes, the hearing tube has
to be replaced. Please see your hearing care professional.

34 35
16. Exchanging the earpiece
Please check the earpiece regularly and exchange or clean
it if it looks dirty or if the hearing aid volume or sound
quality is reduced.
17. Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Sonova AG oers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes and earmolds.
The warranty only comes into force if a proof of
purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.

36 37
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
Serial number (left side):
Serial number (right side):
Date of purchase:
Authorized hearing care professional (stamp/signature):
18. Compliance information
Europe:
Declaration of Conformity
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC
as well as the Radio Equipment Directive 2014/53/EU.
The full text of the EU Declaration of Conformity can
be obtained from the manufacturer or the local Phonak
representative whose address can be taken from the
list on www.phonak.com/us/en/certicates (Phonak
worldwide locations).
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal sale
in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.

38 39
The models listed on page 2 are certied under:
Phonak Brio 5 B-675
Phonak Brio 5 B-675 Demo
USA FCC ID: KWC-BPZ
Canada IC: 2262A-BPZ
Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired
operation.
Notice 2:
Changes or modications made to this device not
expressly approved by Sonova AG may void the FCC
authorization to operate this device.
Notice 3:
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is