oticon Opn Series User manual

Instructions for use BTE PP
BTE
Oticon Opn™
Oticon Opn S™
Oticon Opn Play™
Oticon Siya
Oticon Ruby

Model overview
This booklet is valid for Oticon Opn™, Oticon Opn S™, Oticon Opn
Play™, Oticon Siya and Oticon Ruby families, in the following
hearing aid models:
BTE
BTE PP
Oticon Opn FW 6
Oticon Opn 1 GTIN: (01) 05707131340795
Oticon Opn 2 GTIN: (01) 05707131340818
Oticon Opn 3 GTIN: (01) 05707131340801
Oticon Opn S FW 8
Oticon Opn S 1 GTIN: (01) 05707131374967
Oticon Opn S 2 GTIN: (01) 05707131374974
Oticon Opn S 3 GTIN: (01) 05707131374981
Oticon Opn Play FW 8
Oticon Opn Play 1 GTIN: (01) 05707131374998
Oticon Opn Play 2 GTIN: (01) 05707131375001
Oticon Siya FW 1
Oticon Siya 1 GTIN: (01) 05707131340887
Oticon Siya 2 GTIN: (01) 05707131340894
Oticon Ruby FW 1
Oticon Ruby 1 GTIN: (01) 05707131378491
Oticon Ruby 2 GTIN: (01) 05707131378507

LED light for visual indication. Not available for Oticon Siya and
Oticon Ruby.
The LED light helps caregivers, parents, and teachers to operate
the hearing aid and to give instructions on relevant functions and
modes (see relevant information throughout the booklet).

Introduction to this booklet
This booklet gives you guidance on how to use and maintain your
new hearing aid. Please read the booklet carefully, including the
Warnings section. This will help you to get the most out of your
new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet
your needs. If you have additional questions, please contact your
hearing care professional.
About Start-up Handling Options Tinnitus Warnings More info
For your convenience, this booklet contains a navigation bar to help
you easily navigate through the different sections.
Intended use
Intended use The hearing aid is intended to amplify and transmit
sound to the ear.
Indications for use Impaired hearing within mild to severe-to-profound
hearing loss.
Oticon Opn Play
Intended user
Infants, children and adults.
Intended user Adults and children older than 36 months.
User environment Indoor and outdoor.
Contraindications Users of active implants must pay special attention
when using the hearing aid. For more information read
the Warnings section.
Clinical benefits The hearing aid is designed to provide better speech
understanding to help ease communication with the
aim of improving quality of life.

Table of contents
About
Your hearing aid and earpiece 10
Identify left and right hearing aid 14
MultiTool for handling batteries and cleaning 15
Start-up
Turn the hearing aid ON and OFF 16
When to replace the battery 17
How to replace the battery (size 13) 18
Handling
Put on the hearing aid with sound hook 20
Caring for the hearing aid 21
Put on hearing aid with thin tube 24
Clean the thin tube 25
Replace standard earpieces 26
Clean customized earpieces 28
Replace ProWax filter 29
Flight mode 30
Continues on next page
IMPORTANT NOTICE
The hearing aid amplification is uniquely adjusted and optimized
to your personal hearing capabilities during the hearing aid fitting
performed by your hearing care professional.

Warnings
Tinnitus SoundSupport warnings 52
General warnings 53
More info
Troubleshooting 62
Water and dust resistant (IP68) 64
Conditions of use 65
Mobile phone 66
Technical information 68
Warranty 77
Your individual hearing aid settings 78
Sound and LED indicators 80
Technical Data 84
Table of contents
Options
Optional features and accessories 31
Change program 32
Change volume 34
Mute 36
Use hearing aid with iPhone and iPad 37
Wireless accessories 38
Other options 40
Tamper-resistant battery drawer 42
Tinnitus SoundSupport™ (optional) 44
Guidelines for tinnitus sound generator users 45
Sound and volume adjustment 46
Tinnitus
Limitation on use time 49

10 11
About Start-up Handling Options Tinnitus Warnings More info
Your hearing aid and earpiece
There are two different attachments and several different
earpieces available for the hearing aid.
Ear-
mold
Tube
Sound
hook
About
With sound hook and
earmold earpiece With thin tube (Corda miniFit)
Ear grip (optional)
Thin
tube
Standard earpieces: Customized earpieces
Power dome
Grip Tip
Available in small and large, left and
right, with or without vent.
Bass dome, single vent
Bass dome, double vent
The thin tube uses one of the following earpieces:
LiteTip
VarioTherm® LiteTip
MicroMold
VarioTherm® MicroMold
® VarioTherm is a registered trademark
of Dreve
Open dome
6 mm 8 mm 10 mm
Dome sizes
5 mm* 12 mm**
Please see details for replacing the dome in
chapter “Replace standard earpieces”.
*only for Corda miniFit 0.9mm
**not for open dome

12 13
About Start-up Handling Options Tinnitus Warnings More info
With sound hook and earmold
What it is and does
Push button
Mute, change
volume and
programs
LED
(optional)
Program,
volume, and
battery status
Nail grip
Open the
battery drawer
Battery drawer
Contains the battery and functions
as an on/off switch
Sound hook
Tube
Brings sound
into the ear
Earmold
Holds the
hearing aid
in the ear
Sound out
Microphone
openings
Sound in
With thin tube
What it is and does
Battery drawer
Contains the battery.
Functions as an on/off switch
Thin tube
Brings sound
into the ear
Nail grip
Open the
battery drawer
Push button
Mute, change
volume and
programs
LED
(optional)
Program,
volume, and
battery status
Microphone
openings
Sound in

14 15
About Start-up Handling Options Tinnitus Warnings More info
Identify left and right hearing aid
It is important to distinguish between the left and the right
hearing aid as they may be programmed differently.
You can find left/right color indicators in the battery drawer.
Indicators can also be found on MicroMolds and earmolds
(optional).
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least 12 in.
away from credit cards and other magnetically sensitive devices.
MultiTool for handling batteries and cleaning
The MultiTool contains a magnet that makes it easier to replace
the battery in the hearing aid. It also contains a brush and wire loop
for cleaning and removing earwax. If you need a new MultiTool,
please contact your hearing care professional.
Brush
Wire loopMagnet
A RED indicator marks
the RIGHT hearing aid
A BLUE indicator marks
the LEFT hearing aid

16 17
About Start-up Handling Options Tinnitus Warnings More info
Turn the hearing aid ON and OFF
The battery drawer is also used to switch the hearing aid on and
off. To save battery life, make sure your hearing aid is switched off
when you are not wearing it. If you wish to return to the standard
settings of the hearing aid, simply open and close the battery
drawer (quick reset).
Optional LED
Two long green flashes indicate that the hearing aid is turned on.
Turn ON
Close the
battery
drawer with
the battery
in place
Turn OFF
Open the
battery drawer
Start-up
When to replace the battery
When it is time to replace the battery, you will hear three tones
repeated in moderate intervals until the battery runs out.
Three alternate tones*
= The battery is running low
Four descending tones
= The battery has run out
Battery tip
To make sure the hearing aid is always working, bring spare
batteries with you, or replace the battery before you leave home.
Optional LED
Continuous red flashes indicate low battery.
* Bluetooth® will be turned off and it will not be possible to use wireless accessories.
Note: Batteries need to be replaced more often if you are streaming to your hearing aid.

18 19
About Start-up Handling Options Tinnitus Warnings More info
How to replace the battery (size 13)
2. Uncover 3. Insert
Fully open the
battery drawer.
Remove the battery.
Remove the sticky
label from the +side
of the new battery.
Tip:
Wait 2 minutes so that
the battery can draw
air, to ensure optimal
functioning.
Insert the new
battery into the
battery drawer.
Insert it from above,
NOT from the side.
Make sure the + side
is facing up.
1. Remove
MultiTool
Close the battery drawer. The
hearing aid will play a jingle
through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
The MultiTool can be used to
change the battery. Use the
magnetic end to remove and insert
batteries.
The MultiTool is provided by
your hearing care professional.
4. Close Tip

20 21
About Start-up Handling Options Tinnitus Warnings More info
Handling
Put on the hearing aid with sound hook
Read the following pages if you have a hearing aid with a sound
hook and earmold.
The earmold is
customized for you
and fits your ear
shape. The earmolds
are unique for the
left or the right ear.
Gently pull your ear
outwards and press
the earmold in the
direction of the ear
canal, twisting it
slightly.
Place the hearing aid
behind your ear.
Step 1 Step 2
Caring for the hearing aid
When handling the hearing aid, hold it over a soft surface to avoid
damage in case you drop it.
Clean the microphone openings
Use the brush of the MultiTool to
carefully brush debris away from
the openings. Carefully brush the
surface around the opening.
Make sure that no parts of the
MultiTool are squeezed into the
microphone openings by force.
This may destroy the hearing aid.
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing aid. The hearing aid must
never be washed or immersed in water or other liquids.
Microphone
openings

22 23
About Start-up Handling Options Tinnitus Warnings More info
Clean the earmold
The earmold should be cleaned
regularly. Use a soft cloth to
clean it’s surface. Use the
MultiTool wire loop
to clean the opening.
Replace the tube
The tubing between the
earmold and the hearing
aid should be replaced if it
becomes yellow or stiff. Consult
your hearing care professional
about this.
Wash the earmold
Make sure you are
able to identify
which earmold is for
which hearing aid
before disconnect-
ing them from the
hearing aid.
Disconnect the tube
and earmold from
the hook. Hold the
hook firmly when
pulling it off the
tube. Otherwise the
hearing aid may be
damaged.
Wash the earmold
and tube using mild
soap. Rinse and dry
completely before
reconnecting to the
hearing aid.
Step 1 Step 2 Step 3

24 25
About Start-up Handling Options Tinnitus Warnings More info
Put on hearing aid with thin tube
Read the following pages if your hearing aid has a thin tube.
Place the hearing aid
behind your ear.
The thin tube should
only be used with
an attached ear-
piece. Use only parts
designed for your
hearing aid.
Hold the bend of
the tube between
your thumb and
index finger. The
earpiece should
point towards the
ear canal opening.
Gently push the
earpiece into your
ear canal until the
thin tube sits close to
your head. If the thin
tube has an ear grip,
place it in the ear so it
follows the contour of
the ear.
Step 1 Step 2 Step 3
Clean the thin tube
The thin tube should be cleaned to keep it clear of moisture and
wax. If not cleaned, it may become blocked with wax, which stops
sound from coming out.
Pull the thin tube
out of the hearing
aid.
Push the cleaning
tool all the way
through the thin
tube.
Reconnect the thin
tube to the hearing
aid.
Step 1 Step 2 Step 3
Ear grip
(optional)

26 27
About Start-up Handling Options Tinnitus Warnings More info
Replace standard earpieces
The standard earpiece (dome or Grip Tip) should not be cleaned. If
the earpiece is filled with wax, replace it with a new one. Grip Tips
should be replaced at least once a month.
Hold on to the end
of the thin tube and
then pull off the
earpiece.
Insert the thin tube
exactly into the
middle of the
earpiece to obtain a
secure attachment.
Push firmly to ensure
that the earpiece is
fastened securely.
Step 1 Step 2 Step 3
IMPORTANT NOTICE
If the earpiece is not on the thin tube when removed from the ear,
the earpiece may still be in the ear canal. Consult your hearing care
professional for further instructions.

28 29
About Start-up Handling Options Tinnitus Warnings More info
Wax filter
Clean customized earpieces
The earpiece should be cleaned
regularly. The earpiece has a
white wax filter* that keeps
wax and debris from damaging
the hearing aid.
Replace the filter when
clogged, or if the sound is not
normal, or contact your hearing
care professional.
Clean the vent by pressing
the brush through the
hole, twisting it slightly.
Vent
New
filter
Replace ProWax filter
2. Remove 3. Insert
Remove the tool
from the shell. The
tool has two pins:
One empty for
removal and one
with the new wax
filter.
Push the empty pin
into the wax filter in
the speaker. Pull out
the wax filter.
Insert the new wax
filter using the other
pin. Remove the tool,
and throw it out.
1. Tool
New
filter
Old filter
IMPORTANT NOTICE
Always use the same type of wax filter as was originally supplied with
the hearing aid. If you are in any doubt about the use or replacement of
wax filters, contact your hearing care professional.
* VarioTherm MicroMold and LiteTip do not have a wax filter

30 31
About Start-up Handling Options Tinnitus Warnings More info
Optional features and accessories
The features and accessories described in the following pages are
optional. Please contact your hearing care professional for more
information about features and accessories.
If you experience difficult listening situations, a special program
may be helpful. These are programmed by your hearing care
professional.
Write down any hearing situations in which you may need help.
Flight mode
When flight mode is activated, Bluetooth® is turned off. The
hearing aid will still be working. Pressing the push button on one
hearing aid will activate flight mode on both hearing aids.
Optional LED
The LED will flash green, red, red a few times. This confirms that
flight mode is activated.
To activate and deactivate Press the
push button for at least 7 seconds.
A jingle confirms your action.
Opening and closing the battery
drawer will also deactivate flight
mode.
Options

32 33
About Start-up Handling Options Tinnitus Warnings More info
Press the push button to switch
between programs.
The program cycle switches one
program forward, for example program 1
to 2 or program 4 to 1.
Change program
Your hearing aid can have up to four different programs.These are
programmed by your hearing care professional. You will hear one to
four tones when you change program depending on the program.
See the Sound and LED indicator section.
Optional LED
The number of green flashes indicate the selected program.

34 35
About Start-up Handling Options Tinnitus Warnings More info
Press button
to increase
volume
Press button
to decrease volume
Change volume
The push button allows you to adjust the volume. You will hear a
click when you increase or decrease the volume.
MAXIMUM
START-UP
VOLUME
MINIMUM
Optional LED
The LED will flash green to confirm changes in volume, and a long
green flash at start-up level. The LED will show a red flash when
the volume reaches the minimum or maximum level.

36 37
About Start-up Handling Options Tinnitus Warnings More info
Mute
Use the mute function if you need to silence the hearing aid. The
mute function only mutes the microphone(s) on the hearing aid.
Optional LED
Green and red flashes, continuously repeated, to indicate mute.
IMPORTANT NOTICE
Do not use the mute function as an off switch, as the hearing aid still
draws current from the battery in this mode.
Apply a long press (4 seconds) to either end
of the button to mute the hearing aid.
To reactivate the hearing aid, push the
button briefly.
Use hearing aid with iPhone and iPad
Your hearing aid is Made for iPhone® and allows for direct
communication and control with iPhone, iPad® or iPod touch®.
For assistance in using these products with your hearing aid,
please contact your hearing care professional.
To see how to pair you hearing aid with your iPhone please visit
www.oticon.com/support
For information on compatibility,
please visit www.oticon.com/support
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to
the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device or its compliance with
safety and regulatory standards.
Please note that use of this Accessory with iPod, iPhone, or iPad may affect wireless performance.

38 39
About Start-up Handling Options Tinnitus Warnings More info
Wireless accessories
As an enhancement to your wireless hearing aid, a range of
accessories is available. These can enable you to hear and
communicate better in many everyday situations.
ConnectClip
When ConnectClip is paired
with your mobile phone,
you can use the hearing aid
as a hands-free headset.
ConnectClip can also be used as
a remote microphone
TV Adapter 3.0
Streams sound directly from TV
and electronic audio devices to
your hearing aid.
FM
Your hearing aid supports
the option of attaching an
FM system. The FM system
allows you to receive speech or
audio signals directly to your
hearing aid from a dedicated
transmitter. When in FM
program hearing aid switches
to flight mode.
Remote Control 3.0
Offers the ability to change
program, adjust volume, or
mute your hearing aid.
Oticon ON App
Intuitive and discreet control
of your hearing aid. For iPhone,
iPad, iPod touch, and Android™
devices.
For more information visit www.oticon.com/support or contact
your hearing care professional.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are
trademarks of Google LLC.