oticon BTE Nera2 Pro User manual

BTE
Alta2 Pro Ti
Nera2 Pro Ti
Ria2 Pro Ti
Instructions for use

Model overview
This booklet is valid for Oticon BTE in the following hearing aid families:
Alta2 Pro Ti Nera2 Pro Ti Ria2 Pro Ti
BTE is available in ttling level 85.

Introduction to this booklet
This booklet guides you in how to use and maintain your new hearing
aid. Please read the booklet carefully including the Warning section.
This will help you to achieve the full benet of your new hearing aid.
Your hearing care professional has adjusted the hearing instrument
to meet your needs. If you have additional questions, please contact
your hearing care professional.
About Startup Handling Options Tinnitus Warnings More info
For your convenience this booklet contains a navigation bar to help
you navigate easily through the dierent sections. IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted and optimised to your
personal hearing capabilities during the instrument tting performed by
your hearing care professional.
Intended use
The hearing aid is intended to amplify and transmit sound to the
ear, and thereby compensate for impaired hearing within mild to
moderate-to-severe hearing loss. This hearing aid is intended for use
by adults and children older than 36 months.

Table of contents 1/2
About
Identify your hearing aid style and earpiece 10
BTE with sound hook and mould 12
BTE with thin tube (Corda miniFit) 14
Identify left and right hearing aid 16
Battery 17
Start up
Turn the hearing aid on and off 18
When to replace a battery 19
Replace the battery 20
Handling
Caring for your hearing aid 22
MultiTool for handling batteries and cleaning 23
Sound hook with mould 24
Put on the hearing aid with mould 25
Clean the mould 26
Wash the mould 27
Thin tube (Corda miniFit) 28
Put on the hearing aid with thin tube 29
Clean the thin tube 30
Standard earpieces: dome or Grip Tip 32
Replace dome or Grip Tip 33
Thin tube with Micro mould or LiteTip 34
Clean Micro mould or LiteTip 35
Replace ProWax filter 36
Options
Optional features and accessories 38
Mute the hearing aid 39
Change programs 40
Change volume 42
Tamper-resistant battery drawer 44
Wireless accessories 46
Other options 48
Continues on next page

Table of contents 2/2
Tinnitus
Tinnitus SoundSupport™ (optional) 50
Guidelines for tinnitus sound generator users 51
Sound options and volume adjustment 52
Limitation on use time 55
Important information for hearing care professionals
about Tinnitus SoundSupport 56
Warnings related to Tinnitus 59
Warnings
Warnings 60
More info
Troubleshooting guide 66
Water resistant 68
Conditions of use 69
Warranty certificate 70
International warranty 71
Technical information 72

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About Startup Handling Options Tinnitus Warnings More info
Identify your hearing aid style and earpiece
There are two dierent
attachments and several
dierent earpieces which
classify your hearing aid style.
Please identify your attachment
and earpiece. This will make
it easier for you to navigate
through this booklet.
BTE with sound hook
and mould
A hearing aid with a sound
hook will have a mould as
earpiece.
BTE with thin tube
(Corda miniFit)
Earpieces
A hearing aid with a thin tube
will have one of the following
earpieces:
Ear grip (optional)
Thin
tube
Mould
Tube
Sound
hook
Micro mould or LiteTip
Dome (open dome shown)*
GripTip*
About
* Please see details for replacing the dome or Grip Tip in section: “Replace dome or GripTip”.

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About Startup Handling Options Tinnitus Warnings More info
BTE with sound hook and mould
What it is What it does
Push button
Battery drawer
Sound hook Microphone
openings
Change
programs,
volume and
mute the
hearing aid
Contains the battery.
Battery drawer is the
on/o switch
Sound in
Sound out

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About Startup Handling Options Tinnitus Warnings More info
BTE with thin tube (Corda miniFit)
What it is
Push button
Microphone
openings
What it does
Change
programs,
volume and
mute the
hearing aid
Contains the battery.
Battery drawer is also
the on/o switch
Sound in
Battery drawer
Sound out
Thin tube

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About Startup Handling Options Tinnitus Warnings More info
Identify left and right hearing aid
It is important to distinguish between the left and the right hearing
aid as they might be programmed dierently.
Battery
Your hearing aid is a miniature electronic device that runs on special
batteries. To activate the hearing aid, you must insert a new battery in
the battery drawer. See how in the “Replace the battery” section.
A RED indicator inside the
battery drawer marks the
RIGHT hearing aid.
A BLUE indicator inside the
battery drawer marks the
LEFT hearing aid.
Battery drawer
Your hearing aid
battery size is 13
Pull out to open

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About Startup Handling Options Tinnitus Warnings More info
Turn the hearing aid on and o
The battery drawer is also used to switch the hearing aid on and o. To
preserve the battery, make sure your hearing aid is switched o when
you are not wearing it.
When to replace a battery
When it is time to replace the battery you will hear two beeps
repeated in moderate intervals until the battery runs out.
Two beeps
= The battery is running low
Four beeps
= The battery has run out
Battery maintenance tip
To make sure the hearing aid is always working bring spare batteries
with you, or replace the battery before you leave home.
Turn ON
Close the
battery
drawer with
the battery
in place.
Turn OFF
Open the
battery drawer.
Start up

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About Startup Handling Options Tinnitus Warnings More info
Replace the battery
2. Uncover 3. Insert
Fully open the
battery drawer.
Remove the
battery.
Remove the
sticky label from
the + side of the
new battery.
Insert the new
battery into the
battery drawer.
Make sure the
+ side faces up.
1. Remove
MultiTool
Close the battery drawer. The
hearing aid will play a jingle
through the earpiece. Hold the
earpiece close to your ear to hear
the jingle.
The MultiTool can be used for
battery change. Use the magnetic
end to remove and insert batteries.
The MultiTool is provided by
your hearing care professional.
4. Close Tip

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About Startup Handling Options Tinnitus Warnings More info
Caring for your hearing aid
When handling your hearing aid, hold it over a soft surface to avoid
damage if you drop it.
Clean the microphone openings
Carefully brush away debris from
the openings. Gently brush the surface.
Make sure the brush is not pressed
in to the openings.
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing aid. It must never be washed or
immersed in water or other liquids
Microphone
openings
MultiTool for handling batteries and cleaning
The MultiTool contains a magnet that makes it easier to replace the
battery in the hearing aid. It also contains a brush and wire loop for
cleaning and removing earwax. If you need a new MultiTool, please
contact your hearing care professional.
Brush
Wire loopMagnet
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least 30 cm
away from credit cards and other magnetically sensitive devices.
Handling

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About Startup Handling Options Tinnitus Warnings More info
Sound hook with mould
Read the following pages if you have
a hearing aid with a sound hook and
a mould.
The mould is customised for you and
ts your ear.
Put on the hearing aid with mould
Gently pull your ear outwards
and press the mould in the
direction of the ear canal,
twisting slightly.
Place the hearing aid
behind your ear.
Step 1 Step 2

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About Startup Handling Options Tinnitus Warnings More info
Clean the mould
The mould should be cleaned
regularly. Use a soft cloth to
clean the surface of the mould.
Use the MultiTool wire loop
to clean the opening.
Replace the tube
The tubing between the mould
and the hearing aid should be
replaced when it becomes
yellow or sti. Consult your
hearing care professional in
relation to this.
Wash the mould
Make sure you are
able to identify which
mould is for which
hearing aid before
disconnecting them
from the hearing aids.
Disconnect the tube
and mould from the
hook. Hold the hook
rmly, when pulling
o the tube. Other-
wise the hearing may
be damaged.
Wash the mould
and tube using mild
soap. Rinse and dry
completely before
reconnecting to the
hearing aid.
Step 1 Step 2 Step 3

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About Startup Handling Options Tinnitus Warnings More info
Thin tube (Corda miniFit)
Read the following pages if your hearing aid has a thin tube (Corda
miniFit) with either a dome, GripTip, Micro mould or LiteTip earpiece.
Corda miniFit is a thin tube
that brings the sound into
your ear. The thin tube should
always be used with an earpiece
attached. Use only parts
designed for your hearing aid.
Ear grip (optional)
Thin tube
Put on the hearing aid with thin tube
Place the hearing aid
behind your ear.
Hold the bend of
the tube between
your thumb and
index nger. The
earpiece should
point towards the
ear canal opening.
Gently push the
earpiece into your ear
canal until the thin
tube sits close against
the side of your head.
Step 1 Step 2 Step 3

30 31
About Startup Handling Options Tinnitus Warnings More info
Clean the thin tube
The thin tube should be cleaned to keep it clear from moisture and
wax. If not cleaned it could become blocked with wax which means
no sound will be able to come out.
Pull the thin tube
out of the hearing
aid.
Push the cleaning
tool all the way
through the thin
tube.
Reconnect the thin
tube to the hearing
aid.
Step 1 Step 2 Step 3

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About Startup Handling Options Tinnitus Warnings More info
Open
dome
Power
dome
Grip Tip Available in small and large,
with and without vent. * not for open dome
Bass dome,
single vent
Bass dome,
double vent 6 mm5 mm 8 mm 10 mm 12 mm*
Standard earpieces: dome or Grip Tip
Both domes and Grip Tip are made of soft rubber material. There are
4 dierent types of domes. Check your dome type and size below.
IMPORTANT NOTICE
If the earpiece is not on the speaker when removed from the ear,
the earpiece might still be in the ear canal. Consult your hearing care
professional for further instructions.
Replace dome or Grip Tip
The standard earpiece (dome or Grip Tip) should not be cleaned. If the
earpiece is lled with wax, replace it with a new one (typical weekly).
Grip Tips should be replaced at least once a month.
Hold on to the end
of the thin tube and
then pull o the
dome.
Insert the thin tube
exactly into the
middle of the
earpiece to obtain a
secure attachment.
Push rmly to ensure
that the dome is
fastened securely.
Step 1 Step 2 Step 3

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About Startup Handling Options Tinnitus Warnings More info
LiteTipMicro mould
Thin tube with Micro mould or LiteTip
Read the following pages if you have a Micro mould or LiteTip
earpiece. Micro mould and LiteTip are customised for your ear shape.
Wax lter
Clean Micro mould or LiteTip
The earpiece should be cleaned
regularly.
The wax lter in the earpiece
should be replaced when
clogged or when the hearing aid
does not sound normal.
The vent is cleaned
by pressing the brush
through the hole,
twisting it slightly.
Vent
IMPORTANT NOTICE
Always use the same type of wax lter as was originally supplied with the
hearing aid. If you are in any doubt about the use or replacement of wax
lters, contact your hearing care professional.

36 About Startup Handling Options Tinnitus Warnings More info
New
lter
Replace ProWax lter
2. Remove 3. Insert
Remove the tool from
the shell. The tool
has two pins, one
empty for removal
and one with the new
wax lter.
Push the empty pin
into the wax lter in
the Micro mould and
pull it out.
Insert the new wax
lter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
lter
Old lter

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About Startup Handling Options Tinnitus Warnings More info
Optional features and accessories
The features and accessories described on the following pages are
optional. Please contact your hearing care professional to nd out
how your hearing aid is programmed.
If you experience dicult listening situations, a special program may
be helpful. These are programmed by your hearing care professional.
Write down any hearing situations in which you may need help.
Mute the hearing aid
Use the mute function if you need to silence the hearing aid.
IMPORTANT NOTICE
Do not use the mute function as an o switch, as the hearing aid still
draws current from the battery in this mode.
Apply a very long press to either
end of the button to mute the
hearing aid.
To reactivate the hearing aid,
push the button briey.
Options