oticon IIc User manual

IIC - CIC - ITC
ITE HS - ITE FS
Oticon Jet
Instructions for use

Model overview
This booklet is valid for the Oticon Jet family in the following hearing aid
models, battery sizes, and styles:
FW 1.0
Oticon Jet 1 GTIN: (01) 05714464060962
Oticon Jet 2 GTIN: (01) 05714464060979
Battery size
10 312 13
Bluetooth® Yes No
Styles
IIC Invisible-In-the-Canal
CIC Completely-In-the-Canal
ITC In-the-Canal
ITE HS In-the-Ear Half Shell
ITE FS In-the-Ear Full Shell
249412CA-US / 2022.05.18 / v1 249412CA-US / 2022.05.18 / v1

Introduction to this booklet
This booklet guides you on how to use and maintain your new hearing aids.
Ensure you read the booklet carefully including the Warnings section. This
will help you get the most benet of your new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet
your needs. If you have additional questions, contact your hearing care
professional.
A hearing care professional* (hearing aid professional, audiologist, ENT
(ear, nose and throat) doctor, and hearing aid dispenser) is a person who
is appropriately educated and has proven competency in professionally
assessing hearing, selecting, tting, and delivering hearing instruments
and rehabilitation care to persons with hearing loss.
The education of the hearing care professional is in accordance with
national or regional regulations.
For your convenience this booklet contains a navigation bar to help you
navigate easily through the dierent sections.
About Getting started Daily use Options Tinnitus Warnings More info
*The job title may vary from country to country.

IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted and optimised to your
personal hearing capabilities during the hearing aid tting performed by
your hearing care professional.
Intended use
Intended use The hearing aid is intended to amplify and transmit sound to
the ear.
Indications for use Bilateral or unilateral impaired hearing of sensorineural,
conductive, or mixed type ranging from a slight (25dBHL*)
to severe (80dBHL*) degree of hearing loss, with an
individual frequency configuration.
Intended user Person with hearing loss using a hearing aid and their
caregivers. Hearing care professional responsible for
adjusting the hearing aid.
Intended user group Adults.
Use environment Indoor and outdoor.
Contraindications Not suitable for infants below 36months.**
Users of active implants must pay special attention when
using the hearing aid. For more information read the
Warnings section.
Clinical benefits The hearing aid is designed to provide better speech
understanding to help ease communication with the aim
of improving quality of life.
* As specified by the American Speech-Language-Hearing Association, asha.org, using pure-tone average of
0.5, 1 and 2 kHz.
** In accordance with current Pediatric Amplification guidelines, custom hearing aids are not typically considered
for children of any age. However, a hearing care professional may, in special circumstance and on a case-by-
case basis, select them for children older than 36 months.

Change programs 30
Change volume with push-button 32
Change volume with volume wheel 33
Options
Mute the hearing aid 34
Flight mode 35
Use hearing aids with iPhone, iPad, and iPod touch 36
Wireless accessories 37
Other options 39
Optional features and accessories 40
Tinnitus
TinnitusSoundSupport™ (optional) 42
Guidelines for TinnitusSoundSupport users 43
Sound options and volume adjustment 44
Limitation on use time 49
Important information for hearing care professionals about
TinnitusSoundSupport 50
Warnings related to Tinnitus 52
About
Identify your hearing aid 12
Hearing aids with size 10 battery 13
Hearing aids with size 312 battery 14
Hearing aids with size 13 battery 15
Identify left and right hearing aid 16
MultiTool for handling batteries and cleaning 17
Getting started
Turn the hearing aid ON and OFF 18
Replace the battery 19
How to replace the battery 20
Daily use
Insert the hearing aid 22
Remove your hearing aid 23
Caring for your hearing aid 24
Filter replacement 26
Replace ProWax miniFit filter 27
Replace T-Cap filter 28
Replace O-Cap filter 29
Table of contents
Continues on next page

Warnings
General warnings 53
More info
Troubleshooting guide 58
Water & dust resistant (IP68) 60
Conditions of use 61
Warranty 62
International warranty 63
Technical information 64
Your individual hearing aid settings 71
Table of contents

12 13
About Getting started Daily use Options Tinnitus Warnings More info
Identify your hearing aid
For your in-the-ear hearing aid, there are several different styles
available with different battery sizes. Please see the model overview
for your style and battery size. This will make it easier for you to
navigate through this booklet.
About
Components may be positioned differently on your hearing aid.
Hearing aids with size 10 battery
(CIC shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
ON/OFF switch
Pull out string
Pull out the
hearing aid
Sound outlet
Sound out
Vent Vent
Push-button
(optional)
Mute, change
volume and
program
Microphone inlet
Sound in

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About Getting started Daily use Options Tinnitus Warnings More info
Hearing aids with size 312 battery
(ITC shown)
What it is and does
Hearing aids with size 13 battery
(ITE HS shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
ON/OFF switch
Sound outlet
Sound out
Vent
Push-button
(optional)
Mute, change
volume and
program
Vent
Microphone inlet
Sound in
Volume wheel
(optional)
Change volume
Components may be positioned differently on your hearing aid.
Battery drawer
Contains the battery and
functions as ON/OFF
switch
Microphone inlet
Sound in
Vent
Vent
Push-button (optional)
Mute, change volume and
program
Volume wheel
(optional)
Change volume
Sound outlet
Sound out

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About Getting started Daily use Options Tinnitus Warnings More info
Identify left and right hearing aid
It is important to distinguish between the left and the right hearing aid as
they might be shaped and programmed dierently.
A BLUE shell, dot or text
identies the LEFT hearing aid
A RED shell, dot or text identies
the RIGHT hearing aid
MultiTool for handling batteries and cleaning
The MultiTool contains a magnet that makes it easier to replace the battery
in the hearing aid. It also contains a brush and a wire loop for cleaning and
removing earwax. If the vent is very small, a special tool may be required.
If you need a new tool please contact your hearing care professional.
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least 30centimetres
(1foot) away from credit cards and other magnetically sensitive devices.
Brush
Wire loopMagnet

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About Getting started Daily use Options Tinnitus Warnings More info
Turn the hearing aid ON and OFF
The battery drawer is also used to switch the hearing aid ON and OFF. To
save battery life, make sure your hearing aid is switched OFF when you are
not wearing it. If you wish to return to the standard settings of the hearing
aid, simply open and then close the battery drawer (quick reset).
Turn ON
Close the
battery
drawer
with the
battery in
place.
Turn OFF
Open the
battery
drawer.
Getting started
Replace the battery
When it is time to replace the battery, you will hear three beeps repeated at
moderate intervals until the battery runs out.
Three beeps*
= The battery is running low
Four beeps
= The battery has run out
Battery tip
To make sure the hearing aid is always working, bring spare batteries with
you, or replace the battery before you leave home.
* If your hearing aid has Bluetooth® this will be turned off and it will not be possible to use wireless accessories.
Note: Batteries need to be replaced more often if you are streaming audio or music to your hearing aids.
Note: Open the battery door fully to make sure the hearing aid does not drain the battery full and to allow air to
circulate whenever you are not using your hearing instrument, especially at night or for longer periods of time.

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About Getting started Daily use Options Tinnitus Warnings More info
How to replace the battery
2. Uncover 3. Insert
Fully open the battery
drawer. Remove the
battery.
Remove the sticky
label from the + side
of the new battery.
Tip:
Wait 2minutes so that
the battery can draw
air, to ensure optimal
functioning.
Insert the new battery
into the battery drawer.
Ensure that the + side of
the battery and battery
drawer align.
1. Remove
MultiTool
Close the battery drawer. The hearing
aid will play a jingle.
Hold the hearing aid close to your ear
to hear the jingle.
The MultiTool can be used for battery
change. Use the magnetic end to
remove and insert batteries.
4. Close Tip

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About Getting started Daily use Options Tinnitus Warnings More info
Insert the hearing aid
Place the tip of the hearing aid in your
ear canal.
Gently pull your ear outwards and
push the hearing aid into the ear canal,
twisting slightly if necessary. Follow
the natural contour of the ear canal.
Push the hearing aid to make sure it ts
comfortably in the ear.
Step 1 Step 2
Remove your hearing aid
Hold the hearing aid by the pull-out string (if available). Gently pull the
hearing aid from the ear canal.
If your hearing aid doesn’t have a pull-out string, you can remove it by
pulling on the edge of the hearing aid.
IMPORTANT NOTICE
DO NOT use the battery door as a handle to insert or remove your hearing aids,
as it is not designed for this purpose.
Daily use

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About Getting started Daily use Options Tinnitus Warnings More info
IMPORTANT NOTICE
To clean the hearing aids, use a soft, dry cloth. The hearing aids must never be
washed or immersed in water or other liquids.
Vent
Clean the vent by pressing the brush
through the hole while twisting it slightly.
If the vent is very small, a
special tool may be required.
Please consult your hearing
care professional.
Caring for your hearing aid
When handling your hearing aid, hold it over a soft surface to avoid damage
if you drop it.
Cleaning the hearing aid
Carefully brush away debris from the microphone inlets with a clean brush.
Gently brush the surface. Make sure that the lters do not fall o.
Vent
Microphone
inlets

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About Getting started Daily use Options Tinnitus Warnings More info
Replace ProWax miniFit filter
2. Remove 3. Insert
Remove the tool from
the shell. The tool has
two pins, one empty
for removal and one
with the new ProWax
miniFit lter.
Push the empty pin
into the ProWax miniFit
lter in the hearing aid
and pull it out.
Insert the new ProWax
miniFit lter using the
other pin, remove the
tool and throw it out.
1. Tool
New
lter
Filter replacement
The lters keep wax and debris from damaging the hearing aid.
If the lters becomes clogged, please replace the lters or contact
your hearing care professional.
• ProWax miniFit filter protects the sound outlet.
• O-cap and T-cap protect the microphone inlet.
Please refer to the following pages for instructions on how to replace the
appropriate lters.
IMPORTANT NOTICE
Ensure you always use the same type of wax lter as was originally supplied
with the hearing aids.
If you are in doubt about the use or replacement of ProWax miniFit lters,
contact your hearing care professional.
Old lter
Old lter
New
lter
New
lter

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About Getting started Daily use Options Tinnitus Warnings More info
Replace T-Cap filter
(hearing aids with size 10 battery)
2. Remove 3. Insert
Remove the tool from
the packaging. The tool
has two ends, one for
removal and one with
the new T-Cap lter.
Push the tool fork
under the top edge of
the used T-Cap lter
and lift it out.
Insert the new T-Cap
lter and remove the
tool by twisting it
slightly. Throw the tool
out after use.
1. Tool
new lter
Replace O-Cap filter
(hearing aids with size 312 and 13 batteries)
2. Remove 3. Insert
Remove the tool from
the packaging. The tool
has two ends, one for
removal and one with
the new O-Cap lter.
Push the pointed end
of the tool into the
existing O-Cap lter
and pull it out.
Insert the new O-Cap
lter using the other
end of the tool and
remove. Throw the
tool out after use.
1. Tool
new lter

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About Getting started Daily use Options Tinnitus Warnings More info
Change programs
Your hearing aid can have up to 4 dierent programs.
These are programmed by your hearing care professional.
Press the button to change program. Use a short
press if the push-button is used for program
change only and a long press if it is also used for
volume control.
Note that if you have two synchronised hearing
aids (both hearing aids respond when either
push-button is operated), the RIGHT hearing aid
switches forward from e.g., program 1 to 2 and
the LEFT hearing aid switches backwards from
e.g., program 4 to 3.
If your hearing aids work independently, you
must press the buttons on each hearing aid.
To be lled out by the hearing care professional
Program Sound you will hear
when activated
When to use
1“1beep”
2“2beeps”
3“3beeps”
4“4beeps”
Program change:
Independent Synchronised
LEFT RIGHT
Short press Long press

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About Getting started Daily use Options Tinnitus Warnings More info
A short press on the
RIGHT hearing aid
increases the volume
A short press on the
LEFT hearing aid
decreases the volume
Change volume with push-button
The push-button allows you to adjust the volume.
You may hear a click when you turn the volume up or down.
To be lled out by the hearing care professional
Volume change LEFT RIGHT
MAXIMUM
START-UP
VOLUME
MINIMUM
Turn forward to
turn up volume
Turn backwards
to turn down the
volume
UpDown
Change volume with volume wheel
The volume wheel allows you to adjust the volume.
You may hear a click when you turn the volume up or down.

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About Getting started Daily use Options Tinnitus Warnings More info
Options
Flight mode
(hearing aids with Bluetooth and push-button)
When boarding an airplane or entering an area in which it is prohibited
to radiate radio signals, e.g. during flight, flight mode must be activated.
The hearing aid will still be working. It is only necessary to activate flight
mode on one hearing aid to turn o Bluetooth on both hearing aids. If
your hearing aid does not have a push-button you need to turn o your
hearing aid.
To activate and deactivate
Press the push-button for
at least 7seconds. A jingle
conrms your action.
Opening and closing the
battery drawer will also
deactivate flight mode.
Mute the hearing aid
Use the mute function if you need to silence the hearing aid. Only available
for hearing aids with push-button.
IMPORTANT NOTICE
Do not use the mute function as an o switch, as the hearing aids are still using
battery power in this mode.
Apply a very long press
(>2.4seconds) to the push
button to mute the hearing
aid. To reactivate the hearing
aid, push the button briefly.
NOTE: the mute function only mutes the microphone(s) on the hearing aids.

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About Getting started Daily use Options Tinnitus Warnings More info
Use hearing aids with iPhone, iPad, and iPod touch
Your hearing aids are Made for iPhone® and allow for direct communication
and control with iPhone, iPad® or iPod touch®.
For assistance in using these products with your hearing aids, contact your
hearing care professional or visit: www.oticon.ca/connectivity
To see how to pair your hearing aids with your iPhone visit:
www.oticon.ca/pairing
For information on compatibility, visit: www.oticon.ca/compatibility
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple
products identified in the badge, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Note that use of this accessory with iPod, iPhone, or iPad may affect wireless performance.
Wireless accessories
As an enhancement to your hearing aids, a range of wireless accessories
are available. These can enable you to hear and communicate better in
many everyday situations.
ConnectClip
When paired with your mobile
phone, you can use the hearing
aids as a hands-free headset, or as
a remote microphone.
TV Adapter 3.0
Wireless transmitter of sound
from TV and electronic audio
devices. TV Adapter streams
sound directly to your hearing
aids.
Remote Control 3.0
Oers the ability to change
program, adjust volume, or mute
your hearing aids.
Oticon ON
An application that lets you control
your hearing aid from your mobile
phone or tablet. For iPhone, iPad,
iPod touch, and Android™ devices.
Ensure that you only download and
install the app from the ocial app
stores.

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About Getting started Daily use Options Tinnitus Warnings More info
Phone Adapter 2.0
Connects wirelessly to the hearing
aids via ConnectClip allowing for
use of landline phones.
For more information visit: www.oticon.ca/connectivity
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks
of Google LLC.
Other options
Telecoil - optional for select styles
Telecoil helps you hear better when using a telephone with a built-
in loop or when you are in buildings with teleloop systems such as
theatres, churches, or lecture rooms. This symbol or a similar sign
is shown wherever a teleloop has been installed.
Autophone - optional for select styles
The autophone can automatically activate a phone program in the
hearing aid, if you place a dedicated magnet on your phone.
For more information, please contact your hearing care professional.