oticon streamer User manual

Instructions for Use

3
Introduction
We would like to congratulate you on selecting one of the most user friendly
and advanced hearing device accessories on the market to enhance your
hearing solution for important and valuable everyday purposes.
The Oticon Streamer is the key to connecting your hearing instruments to
the expanding world of electronic media. Streamer allows Audio Sound
from modern communication devices such as mobile phones to be
streamed directly into your hearing instruments.
This solution gives you the world’s smallest headset and personal head-
phones for many listening and communication purposes.
Streamer uses Bluetooth to connect to electronic media and will support
connectivity with most Bluetooth-enabled sound sources in the market.
To get a quick understanding of the basic functions and operations, we ask
you to study the “Getting Started” guide included in the package.
We furthermore advise you to carefully read these instructions and
familiarise yourself with the entire contents before using Streamer. This will
help you to achieve the optimal benefits of the product for the longest time
possible.
Table of Contents
1. Package contents 5
2. Product overview 6
3. Basic use and wearing 8
3.1 What is a Streamer? 8
3.2 How to wear it 9
3.3 Protective skin 11
3.4 How to achieve the best experience 12
4. Streamer wireless ranges 14
4.1 EarStream range 14
4.2 Connect range 15
5. Battery life and maintenance 16
5.1 Charging Streamer 17
6. Functional description 20
6.1 Key lock 20
6.2 General operation 22
6.3 Using a mobile phone 24
6.3.1 Preparing Streamer and mobile phone 25
6.3.2 Incoming call 26
6.3.3 Making a phone call 27
6.3.4 Phone button 28
6.3.5 Microphone 29

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1. Package contents6.3.6 Call waiting 30
6.3.7 Mobile phone sounds 31
6.4 Listening to audio sources 33
6.4.1 Connecting to wired audio input 34
6.4.2 Connecting to wireless audio source 35
6.4.3 Audio button 37
6.5 Up-Down button 38
6.5.1 Volume control 38
6.5.2 Programme shift 40
6.6 Connect button 40
6.7 Connecting to Bluetooth device 42
6.8 Out of Connect range handling 43
6.9 Pairing to a Bluetooth device 44
6.9.1 Clearing stored pairings 46
7. Visual indicators 47
8. Audible indicators 50
9. Resetting Streamer 52
10. Cleaning and maintenance 53
11. Trouble shooting 54
12. International Warranty 60
13. Product approval, precautions and markings 62
Warnings Yellow Pages
This manual Getting Started guide
USB charger cord
Protective skin
(cover)
Power supply (charger)
Audio cable, 1 m (40 inches)
Pocket clipNeck strap x 2
(1 short + 1 long)
Streamer
Charger cradle

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2. Product overview
Buttons and connectors
Phone button
– Short press:
Accept incoming calls
Hook off for outgoing calls
Disconnect calls
Activate Voice Dial*
– Long press:
Reject call*
Last number re-dial*
Audio button
– Short press:
Start/Stop TV, music
Connect button
– Short press:
Connect on
– Long press:
Connect off
– Very long press:
Start pairing mode
Jack connector for
audio input
Mini USB connector for
charging the battery
Up-Down button
– Short press:
Volume control
– Long press:
Program change
Battery status indicator
Key lockMicrophone
* only with Bluetooth mobile phones
Operate
Locked

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3. Basic use and wearing
3.1 What is a Streamer?
Streamer is a body-worn device that can connect your hearing instruments
wirelessly to many different sound and communication media, thus
enabling your instruments to function as wireless headphones.
If you have two hearing instruments, the sound will be streamed to both
ears.
Through Streamer, your hearing instruments can connect to a number of
ConnectLine devices and other audio sources which allows you to
use the home phone hands-free•
use a mobile phone hands-free•
listen to TV sound•
listen to music and audio from portable music players, etc.•
Streamer also works as a remote control for the hearing instruments.
3.2 How to wear it
To make sure that you receive the best
signal through Streamer, it must be kept
inside the Body Area Network. This is the
area surrounding the hearing instruments
within a range of approx. 0.5 metres. The
wireless function enabling Streamer and
hearing instruments to communicate, called
EarStream, operates at extremely low power
levels.
Fig: Body Area Network definition

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When using Streamer the best result is always achieved by using the neck
strap.
The following accessories are included:
neck strap to be used to carry and use Streamer hands-free in a lavaliere.•
pocket clip to be used to attach Streamer to a pocket / inside a pocket /•
or belt while not streaming audio.
Only one of the carrying devices can be attached to Streamer at a time.
The devices are clicked onto Streamer by pressing the device onto the back
of Streamer and aligning the two points of attachments.
Use a fingernail to lift and release the device from Streamer again.
ON OFF
IMPORTANT NOTICE
Please use the neck strap carefully. Due to security reasons (to avoid
strangulation) the neck strap will automatically break if it gets caught in
something. Do not shorten or modify the neck strap in any way, i.e. such
as tie a knot to shorten the length. If a neck strap breaks, it cannot be
repaired and must be replaced. Consult your Hearing Care Professional for
a replacement.
3.3 Protective skin
The included skin is a silicone cover, which can be used to protect
Streamer against scratches and moisture and in general prolonging its fresh
appearance.
1234

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3.4 How to achieve the best experience
The best listening quality is achieved by using the neck strap, i.e.1.
hands-free around the neck. The neck strap enhances the sound quality
because it has an additional antenna built-in.
Streamer can be kept in a pocket when not streaming audio, however still2.
ready to receive a phone call.
Streamer can be handheld during a phone conversation by holding it3.
close to the mouth. This ensures good quality of your speech brought to
the remote party.
When using Streamer outside in strong wind, the sensitive microphone4.
should be protected against wind noise, i.e. avoid the wind going directly
into the microphone.
Like a normal phone, Streamer microphone is sensitive to mechanical5.
noise (handling, knocking and scratching). Make sure that Streamer is
positioned and held still during a phone conversation.
The microphone must be oriented directly towards your mouth while6.
speaking within a distance from 10 to 30 cm (4 – 12 inches). This is
ensured when using the neck strap.
Depending on the placement of Streamer, minor dropouts of sound can7.
occur. If you have two hearing instruments, sound should remain in one
ear even though a dropout is happening. (To prevent dropouts the neck
strap should be used.)
The following illustrations show how Streamer should be placed during use.
Purpose: landline phone, mobile
phone, TV, music, remote control,
stand-by
Purpose: Remote
control, incoming
call notification,
and stand-by
Purpose: landline
phone, mobile phone,
remote control
Handheld
In your hand
Hands-free
Neck strap
In your pocket (pocket clip)

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4. Streamer wireless ranges
4.1 EarStream range
Streamer has a digital wireless transmitter (EarStream) built-in that streams
information to your hearing instruments. The EarStream radio is activated
automatically when requested and cannot be permanently switched off.
When Streamer is streaming audio, the range to the hearing instrument
is approx. 0.5 metres (20 inches). This means that the Body Area Network
has an outer perimeter 0.5 metres from the ears and that Streamer must be
used inside this perimeter.
The range could be reduced by metal objects and strong magnetic fields.
Use of the neck strap is strongly recommended to achieve optimal
EarStream performance.
Streamer to hearing instruments: 0.5 metre range.
When Streamer is used for remote volume control only or just “stand-by”
(ready for incoming phone call) the range is up to 1 metre.
4.2 Connect range
Streamer connects to the ConnectLine devices and other wireless sound
sources by means of Bluetooth.
When the Connect function is turned on, Streamer establishes a connection
to ConnectLine devices accessible within 10 meters (30 feet) range.
The wireless range from Streamer to a Bluetooth enabled mobile phone is
also 10 meters.
The Connect range is reduced by objects between Streamer and the con-
nected sound sources.
The range may also be reduced by wireless equipment or networks in the
environment and also depends on the quality of the antenna in the mobile
phone.
Mobile phone distance to/from Streamer: 10 metres range.

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5. Battery life and maintenance
Streamer has a built-in rechargeable battery.
Always start by charging your new Streamer for 2-4 hours until fully charged.
This is shown by fixed green light in the battery indicator.
The battery life of Streamer depends on the usage.
USE BATTERY LIFE*
Talking on the phone 5 hours
Listening wirelessly to TV or music 5 hours
Listening to music /
audio on wired input
6 hours
Stand-by with Connect on 70 hours
Connect off 2 years
The table is based on a fully charged new battery.
* The maximum time your battery will run before it must be recharged.
Even though Streamer has no dedicated on/off button, turning off Connect
function will result in a prolonged battery life.
5.1 Charging Streamer
The best way to preserve capacity on the battery is to charge it frequently.
Streamer should be charged every night to always ensure battery life for a
full day of operation.
To charge Streamer, connect the power adapter cord to the mini USB
connector placed at the bottom of Streamer. (A)
Alternatively connect the power cord to the
mini USB connector placed on the back of the
charger cradle and then place Streamer into the
cradle. (B)
Press Streamer gently down until the
Streamer is fully inserted into the cradle. (C)
Charger cradle
(A)
(B)
(C)

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Included in the package, you will also find a USB cord that can be used to
connect and charge Streamer from a PC, allowing for frequent charging in
the office.
The battery status indicator flashes RED when the battery is very low.
The battery low condition is also acoustically indicated by two beeps in the
hearing instruments. Always charge the battery when the status indicator
starts to flash red.
When charging, the status indicator flashes GREEN.–
When fully charged the status indicator shows a fixed green light.–
When unplugging the fully charged Streamer from the charger, the status–
indicator will switch off.
STATUS INDICATOR MEANING CONDITION
Steady red light Low battery ~ 20 min talk time left
Flashing red light Very low battery ~ 5 min talk time left
Flashing green
light
Battery charging Do not disconnect
charger
Steady green
light
Battery fully charged Ready to go
Full recharging of the battery will take approx. 5 hours.
Streamer can be charged during use as well. This will prolong the charging
time.
Please check that the device you connect Streamer to via the USB cable has
been approved according to international security standards.
IMPORTANT NOTICE
The battery should not be drained completely. Keeping the battery fully
charged will prolong capacity of the battery. The battery cannot be replaced
by the user. Streamer cannot be opened without damaging it.