Widex Passion - RIC User manual

User’s instructions
Passion - RIC

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The hearing aid and accessories shown in these
instructions may not look the same as the ones
you have. We furthermore reserve the right to
make any changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.

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Contents
Your new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ear-tip solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General info about the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cleaning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Possible settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Fine tuning loudness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Zen program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Indications for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Directions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Switching between the listening programs . . . . . . . . . . . . . . . . . . .28
Hearing aid with a closed ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

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Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Right/left identification and length . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Cleaning the ear-tip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Changing the ear-set parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Individualizing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Cleaning the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Cleaning the earwire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
If the earwire needs to be replaced . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . .62
In case of malfunction . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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Your new hearing aid
Thank you for choosing a Widex hearing aid. This is a
hearing aid that allows you to be part of the process of
tailoring the sound to your individual hearing loss and
lifestyle requirements.
We hope you will be pleased with your new Widex
hearing aid.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.

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General
Ear-tip solutions
In addition to the hearing aid itself, Passion RIC includes
an ear-set, which consists of an earwire and an ear-tip,
in which the receiver is placed. Below, your hearing
care professional should check off the solution chosen
for you.
Unless otherwise indicated, the information provided
in this booklet applies to all three ear-tip solutions. In
addition to the general instructions, please be sure to
read the sections that apply to your specific ear-tip so-
lution.
Hearing aid
with a closed
ear-tip
Hearing aid
with an open
ear-tip
Hearing aid
with a custom
ear-tip

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NanoCare wax guard
The NanoCare wax guard protects the hearing aid
against earwax. Always use a NanoCare wax guard with
your hearing aid otherwise the warranty for your hear-
ing aid will be void. Be sure to read the directions on
changing the wax guard that apply to the ear-tip solu-
tion chosen for you.
The NanoCare wax guard system consists of the follow-
ing parts:
1. Holder
2. Removal hook
3. Wax guard
NanoCare wax guards come in
a carrying case. The wax guard
is mounted on one end of the
holder.
1.
2.
3.

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General
General info about the hearing aid
The illustration below shows the hearing aid without
any of its other parts (for example earwire and ear-tip).
1. Microphone openings, where the sound enters the
hearing aid.
2. Exchangeable microphone grid, which protects
the microphones against dirt and moisture.
3. On/off function, which is integrated into the bat-
tery drawer (see page 15).
4. Nail grip on the battery drawer for easy opening.
5. Earwire entry.
5.
2.
3.
4.
1.
1.

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Right/left identification
If you wear hearing aids on both
ears, your hearing care professional
can put color marks on your hear-
ing aids so you can easily see which
is for the right ear and which is for
the left ear (red mark = right and
blue mark = left).
The arrow shows the position of
the right/left identification mark.

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General
The battery
The recommended battery type for your hearing aid is:
Zinc Air battery type 10
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiration date and the recommendations regard-
ing disposal of used batteries on the battery pack. To
ensure proper battery function, do not use batteries
past the expiration date. The battery life will depend
on a number of factors, such as the hearing aid set-
tings, how many hours you use it daily and the listening
environments in which you use it.

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Inserting the battery
Before inserting a new battery in
your hearing aid, remember to re-
move the adhesive tab. Once the
tab has been removed, the battery
will start functioning after a few
seconds. Do not use batteries on which there is a sticky
residue from the tab or other unwanted substance.
Use the nail grip to gently swing
the battery drawer outwards. Do
not press the battery drawer be-
yond the open position.

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General
Place the battery in the drawer so that the small plus (+)
sign on the battery is facing in the direction indicated
by the small plus (+) sign printed on the round battery
holder (see drawing). You can use the provided battery
magnet to steer the battery into place. If the battery
drawer does not close easily, the battery is incorrectly
inserted.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the
hearing aid.

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Changing the battery
If you hear four beep-tones from your hearing aid, it is
an indication that the battery is nearly exhausted. Once
the battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the beep-tones varies from one case to
another. We recommend that you always have a spare
battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care profes-
sional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing batteries, it is a good idea to hold
the hearing aid over a table or a carpet, in case you
drop the hearing aid or battery.

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General
Turning the hearing aid on
and off
The battery drawer of your hearing
aid also functions as the on/off
switch. The hearing aid is turned
on when a battery is inserted cor-
rectly and the battery drawer is
completely closed.
The hearing aid is turned off when
the battery drawer is open.
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.

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Cleaning the hearing
aid
Never clean your hearing aid
with water or cleaning solu-
tions. Instead, clean your
hearing aid with the provid-
ed soft cloth after use.
When the hearing aid is not in use, it is a good idea to
leave the battery drawer open, so as to ventilate the
hearing aid and allow it to dry.

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General
Changing the
microphone grid
Removal
Use a fingernail to remove the
microphone grid as illustrated.
Attachment
First place the lower part of the
microphone grid as illustrated.
Now the grid can easily be
pressed into place as shown in
the drawing.
1.
2.

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Possible settings
Your hearing aid can be set to start up in two different
ways. In the standard start-up setting your hearing aid
actively suppresses whistling while it is being placed
on the ear. An alternative is a setting where the hear-
ing aid whistles slightly while you place it on the ear.
Together with your hearing care professional you can
choose the start-up setting that suits your needs best.
Automatic adjustment of loudness
The hearing aid adjusts loudness automatically in ac-
cordance with your sound environment. You do not
have to think about adjusting the volume – it happens
quite automatically.
Important: If the volume in your hearing aid is too loud
or too weak, or if the reproduced sounds are distorted,
or you would like any further information, consult your
hearing care professional.

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General
Fine tuning loudness
Ordinarily, you cannot fine tune loudness in your
Passion hearing aid.
Depending on the model however, you can use a re-
mote control with your hearing aid to fine-tune loud-
ness. Each time you adjust the volume via your remote
control, you will hear a beep-tone. For help to deter-
mine whether you could benefit from a remote control,
please consult your hearing care professional.

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Listening programs
Ordinarily, your Passion hearing aid has one listening
program.
Depending on the model however, you can also use a
remote control to choose other listening programs for
different situations.
If your hearing aid has a remote control, please refer to
the user’s instructions for the remote control.
Your hearing care professional can
help you select the programs that
are of use to you. If your needs
change over time, the combination
of listening programs can be
changed. In the table on the next
page, the hearing care professional
should list the listening programs
that are available in your hearing
aid. You can choose from the fol-
lowing programs: