oticon ConnectLine Streamer Pro 1.3A User manual

Instructions for use Streamer Pro 1.3A

Introduction to this booklet
This booklet guides you on how to use and maintain your new Streamer. Please read
the booklet carefully, including the Warning section. This will help you achieve the full
benefit of your new Streamer.
If you have additional questions about the use of your Streamer, please contact your
hearing care professional.
The Streamer connects your hearing aids wirelessly to different audio sources and makes
your hearing aids work like wireless headphones. The Streamer transmits the sound
directly into both hearing aids and thereby improves the audio experience.
The complete system description is available online at www.oticon.global/connectline.
Here you will find interactive presentations, “how-to videos” and a support section with
frequently asked questions.
Intended use
Streamer Pro 1.3A is intended to be used by wireless hearing solutions users. The product
is intended to be used together with the given hearing solution. The streamer is a com-
munication interface between the hearing solutions and other devices such as cell
phones. The Streamer can be connected to a range of external (additional) devices to
enable the hearing aid user to better hear a TV or to communicate through
Bluetooth-enabled cell phones, etc.
The Streamer can also be used as a remote control that enables you to adjust the hearing
aid volume and change programs in the hearing aids.
The Streamer is not intended to be used by infants/children < 36 months.

Continues on next page
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory
has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has
been certified by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with safety and regulatory
standards. Please note that the use of this accessory with iPod, iPhone, or iPad may
affect wireless performance.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., regis-
tered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android,
Google Play, and the Google Play logo are trademarks of Google LLC. The Android robot is
reproduced or modified from work created and shared by Google and used according to
terms described in the Creative Commons 3.0 Attribution License.
Contents
Package content 8
Streamer overview 11
Basic functions – first-time use
Wearing the Streamer with the neck loop 12
Using the Streamer without the neck loop 14
Turning the Streamer on and off 16
Charging the Streamer 18
Battery low indicator 20
Remote control of the hearing aids 24
Pairing the Streamer with a mobile phone and other devices 26
Clear pairing 28

Primary functions
Connectivity/streaming 30
Mobile phone 31
ConnectLine phone solution 38
ConnectLine microphone 40
ConnectLine TV solution 42
Secondary functions
ConnectLine App 44
Connectivity/streaming 45
Music/audio cable 46
Headset cable 48
Music/audio wireless 50
PC headset – wireless 52
T-coil (built-in) 54
FM receiver (optional) 56
Additional information
Cleaning and maintenance 59
Accessories and spare parts 60
Warnings 62
Technical information 66
Australian warranty 69
International warranty 70
Index 74

Instructions for use Streamer Pro 1.3A
Oticon Opn
8 9
Package content
The Streamer box consists of the following elements:
Streamer
Protective skin (page 64)
Box 3Box 1
Box 2
Neck loop – medium (page 17) Neck loop – long (page 17)
Charger (page 22)
This guide (Instructions for use)
3.5 mm mini jack
stereo cable
for MP3/music
(page 49)
USB charger cable
(page 22)
3.5 mm headset
splitter cable for use
with PCs (page 52)
Power supply will vary from
country to country.

11
Streamer overview
Microphone
(page 44)
Volume control
(up/down)
(page 28)
Neck loop in/out
Neck loop
(page 16)
Phone
(page 35 & 42)
TV (page 46)
AUX selector
(page 49)
Microphone inlet
On/off button
Status
indicator
On/off indicator
Pairing
Battery
Mini jack
FM receiver
Power supply
On/off
IMPORTANT NOTICE
Please refer to your hearing aid’s instruction for use for details on the functionality of
your specific hearing aid solution.

1312
Neck loop
Basic functions – rst-time use
Wearing the Streamer with the neck loop
The neck loop is an integral part of the Streamer’s electronic system. It is used as an
antenna to transmit sound to your hearing aids.
For the best possible sound and longest possible streaming time, the Streamer should
always be worn with one of the included neck loops. The Streamer comes with two neck
loops, a long and a medium.
IMPORTANT NOTICE
Please use the neck loop carefully. To avoid strangulation the neck loop will automati-
cally release if it gets caught in something. Do not shorten or modify the neck loop in
any way, such as tie a knot to shorten the length. If a neck loop breaks, it cannot be
repaired and must be replaced immediately. Consult your hearing care professional for
a replacement.
Inserting neck loop
The neck loop snaps into the holes on the top of
the Streamer.
Note that when talking to somebody through the
Streamer, it is important that your voice can be
picked up by the built-in microphone on the top.
Microphone
Your voice
Sound from
Streamer to hearing
aids

1514
No neck loop
Using the Streamer without the neck loop
When using the Streamer without the neck loop, the distance to the hearing aid should
be less than one metre. You may experience drop-outs in sound, which is why we always
recommend using the neck loop.
When using the Streamer without the neck loop, more power will be used – consequently
maximum streaming time is reduced to 5 hours on one full charge.
Max 1 metre
Belt clip (optional)

1716
On/off
Turning the Streamer on and o
Power on
Press the on/off button on the top of the Streamer for
approx. 2 seconds until all lights on the front and top flash
to indicate it is powered on.
Release the on/off button. The power indicator on the top
of the Streamer should now fade to green.
If the Streamer cannot power on, make sure it is charged
(page 22).
To see the status of the Streamer, press the on/off button
briefly.
Power o
Press and hold the on/off button on the top of the
Streamer for approx. 2 seconds until the green power
indicator is turned off.
Power on/off
Status Front Description
The Streamer is off
After pressing the on/off button for approx. 2 seconds,
all lights will be on for a few seconds to indicate that the
Streamer is now turned on
The Streamer is now turned on and ready for use

1918
Charging
Charging the Streamer
The Streamer uses a rechargeable battery. We recommend that
you charge the Streamer once a day for best possible
performance.
Insert cable from the enclosed charger in the micro USB socket
in the bottom of the Streamer (A). Remember to connect the
charger to a power outlet.
Charging, when turned on, is indicated by a blinking green indi-
cator on the top. Once fully charged, the indicator will show
steady green.
Charging, when turned off, is indicated by a blinking green indi-
cator on the top. Once fully charged, the indicator will be off.
Charging
Status Front Description
Charging – when turned off – status indicator will blink
green
Charging – when turned on (or in use) – the status indicator
will shift between strong and soft green
Blink Fade
On/off
indicator
A

20 21
Battery
Battery low indicator
The Streamer will indicate battery low (approx. 20 minutes
capacity left) with a steady red light, and battery very low
(approx. 5 minutes capacity left) with a blinking red light.
IMPORTANT NOTICE
The battery should not be drained completely. Keeping the battery fully charged will
prolong the capacity of the battery. The battery cannot be replaced by the user.
Battery low indicator
Status Front Description
Battery low – approx. 20 minutes capacity left when
streaming to hearing aids
Battery very low – approx. 5 minutes capacity left when
streaming to hearing aids
Steady Fading
Battery low
indicator

22
Battery
Battery capacity and charge time
Battery capacity
using neck loop
Up to 10 hours typical daily use: 2 hours phone, 6 hours TV
and 2 hours standby (after 2 years the capacity will be
approx. 8 hours typical daily use).
Battery capacity not
using neck loop
Up to 5 hours typical use: 1 hour phone, 3 hours TV and 1
hour standby.
Battery charge time 2 hours for complete charge, using enclosed power supply.
Remote control If the Streamer is turned off, remote control of hearing aid
will work for up to 6 months on one full charge.
Battery life expectancy The battery in the Streamer will last for more than 2 years if
fully charged once a day. The battery can be replaced by
your hearing care professional.

25
Remote
Remote control of the hearing aids
Volume up/down
Briefly pressing on either volume up or down will regulate the volume in the hearing aids
accordingly. You will hear small confirmation “ticks” in the hearing aids.
Changing programs in the hearing aids
You can change programs up or down by holding the volume up or down for more than
one second. Changing programmes is indicated by a sound in your hearing aids.
Muting the hearing aids
You can mute the hearing aids by pressing the volume up AND down for 1 second simul-
taneously.
Volume/program
shift Mute
IMPORTANT NOTICE
• The mute function is only available in the most recent Oticon hearing aids. Please
consult your hearing care professional for details.
• Even though the Streamer is turned off, the remote functionality of the hearing
aids will still work.

0000
0000
2726
Pairing
Pairing the Streamer with a mobile phone
and other devices
Before the Streamer can be used with other devices – such as
mobile phones – the two devices have to be paired.
1. Put the Streamer in pairing mode
Press and hold the on/off button for approx. 5 seconds,
until the indicator blinks blue.
2. Put the other device (e.g. mobile) in pairing mode.
This is typically in a set-up menu on your phone.
We advise you to look in your mobile phone’s
“instructions for use”, e.g under pairing.
3. The other device (mobile phone) will often request a
pin code.
The pin code for the Streamer is 0 0 0 0 (four zeros).
4. Once paired, the mobile phone will typically show a
headset icon; at the same time the Streamer pairing
indicator will be steady blue.

2928
Pairing
Clear pairing
If you have problems with pairings, you can clear all
pairings by pressing the on/off button and the volume up
button at the same time for 3 seconds.
Pairing
Status Front Description
Streamer in pairing mode
Pairing complete
Streamer on
Steady Blinking

3130
Mobile
Primary functions
Connectivity/streaming
The ConnectLine Streamer user interface has been designed to
give you the best possible daily use in the following situations:
1. Use of a mobile phone through Bluetooth* (page 35).
Use of the ConnectLine phone solution (sold separately)
with an analogue landline phone* (page 42).
2. Use of a ConnectLine partner microphone (sold separately),
to improve your chances of hearing a chosen speaker
at a distance, or in very noisy situations (page 44).
3. Use of ConnectLine TV solution (sold separately)
to wirelessly transmit the TV sound to your hearing
instruments* (page 46).
Mobile phone
To be able to receive or make calls while using the
Streamer, make sure that the Streamer and mobile phone
have been paired (pages 30-31), are turned on and are
within range (10 metres). Your mobile phone will often
indicate that it is connected to the Streamer with a small
headset icon.
* In effect turning the Streamer and the hearing aids into a wireless headset

3332
Mobile
How to answer a call
Make sure that you are able to speak into the
Streamer’s microphone.
When your mobile phone rings, you will hear an
incoming call alert in your hearing aids. At the
same time the phone button on the Streamer and
the status indicator will blink green.
Press the phone button on the Streamer briefly to
answer the call. You will hear a small confirmation
beep in your hearing aids.
The phone button and status indicator will now be
steady green.
To end the call, simply press the phone button on
the Streamer briefly.
Microphone
Receiving a call
Status Front Description
Streamer on and ready
Phone indicator and top status blinks green. You will hear
an incoming call indicator in your instruments
When the call is connected, you will hear a beep acknowl-
edging that the call is answered – you are now able to listen
and talk to the other party
Steady Blinking

33 40 17 _ _
3534
Mobile
How to make a call
Make sure that you are able to speak into the Streamer’s
microphone.
To make a call, you only need to operate the mobile phone.
You do not need to operate the Streamer. Simply key in
the number as you normally do to make a call – the call is
automatically connected to your Streamer.
The phone button on the Streamer and the status
indicator on the top will turn green, and you will hear a
confirmation beep in your hearing aids indicating that the
call is now connected through your Streamer and hearing
aids.
To end the call, simply press the “call end” button on the
phone or the phone button on the Streamer briefly.
Making a call
Status Front Description
Streamer on and ready
When the call is connected, you will hear a beep
acknowledging that the call is connected – you are
able to listen and talk to the other party
Steady Blinking

36 37
Mobile
Personalisation of mobile phone features
The following mobile phone features can be enabled, or disabled, by your hearing care
professional.
Reject call – default on
An incoming call can be rejected by briefly pressing the volume down button on the
Streamer.
Voice dial – default on
Briefly pressing the phone button will enable voice dial (if supported by your mobile
phone and you are not in range of a ConnectLine phone adapter).
Last number redial – default on
Pressing and holding the phone button will activate the last number redial
(if supported by mobile phone).
Transfer call – default on
Pressing and holding the phone button will transfer a call back to the mobile phone.
All front buttons answer call – default on
If off, only the phone button on the Streamer will answer calls.
Enable incoming (A2DP) connections – default off
If enabled, other devices, e.g. iPods, computers and mobile phones can activate/start
audio streaming, for example, incoming text alerts or music started from a paired and
connected mobile phone.

3938
ConnectLine phone solution
The Streamer can also be used with a traditional analogue
landline phone by using a ConnectLine phone solution,
which is available as a separate accessory.
For details on how to use the ConnectLine phone solution,
please refer to the instructions included with the
ConnectLine phone solution.
Phone
Talking on the phone
Status Front Description
Streamer on and ready
Streamer connected – you are able to listen and
talk to the other party
Steady