Outdoor GreatRoom Company Crystal Fire Plus CFP20 User manual

www.outdoorrooms.com
!!
FOR OUTDOOR USE ONLY.
Installation and service must be performed by a
qualied installer, service agency, or the gas
supplier.
!! !!
DANGER
• Important operating instructions included.
• Read, understand, and follow these
instructions for safe installation and operation.
INSTALLER: Leave manual with the appliance.
CONSUMER: Retain this manual for future
reference.
CAUTION
USER MANUAL FOR: CFP20, BI16, CFP30, BI28, CFP2424, BI1919, CFP1224, BI719, CFP1242, BI737, CFP1264, BI757,
CFP1272, BI766, CFP1284, BI778, CFP1296, BI790, CFP12108, BI7102, CFP12120, BI7114 AND CUSTOM LINEAR BURNERS
!!
!! DANGER
WARNING
WARNING
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car or home.
WARNING
IF YOU SMELL GAS:
• Shut o gas to the appliance.
• Extinguish any open ame.
• If odor continues, leave the area immediately.
• After leaving the area, call your gas supplier
or re department.
Failure to follow these instructions could result
in re or explosion, which could cause property
damage, personal injury or death.
Do not store or use gasoline, or other
ammable vapors and liquids, in the vicinity of
this or any other appliance.
A propane cylinder not connected for use shall
not be stored in the vicinity of this or any other
appliance.
IF THE INFORMATION IN THIS INSTRUCTION MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.

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Page | 2 www.outdoorrooms.com BCH-1242 42477 REV B 08-20-18
DANGER:
FLAMMABLE GAS UNDER PRESSURE.
LEAKING LP-GAS MAY CAUSE A FIRE OR EXPLOSION IF IGNITED
CAUSING SERIOUS BODILY INJURY OR DEATH.
CONTACT LP GAS SUPPLIER FOR REPAIRS, OR DISPOSAL OF A
CYLINDER OR UNUSED LP-GAS.
WARNING: FOR OUTDOOR USE ONLY.*
DO NOT USE OR STORE CYLINDER IN A BUILDING,
GARAGE, OR ENCLOSED AREA.
WARNING:
Know the odor of LP-gas. If you hear, see,
or smell leaking LP-gas, immediately get everyone
away from the cylinder and call the Fire Department.
Do not attempt repairs.
Caution your LP-gas supplier to:
Be certain cylinder is purged of trapped
air prior to first filling.
Be certain not to over fill the cylinder.
Be certain cylinder requalification date is
checked.
LP-gas is heavier than air and may settle in low places
while dissipating.
Contact with the liquid contents of cylinder will cause
freeze burns to the skin.
Do not allow children to tamper or play with cylinder.
When not connected for use, keep cylinder valve
turned off. Self-contained appliances shall be limited
to a cylinder of 30 lb. capacity or less.
Do not use, store or transport cylinder where it would
be exposed to high temperatures. Relief valve may
open allowing a large amount of flammable gas to
escape.
When transporting, keep cylinder secured in an
upright position with cylinder valve turned off.
WHEN CONNECTING FOR USE:
Use only in compliance with applicable codes.
Read and follow manufacturer’s instructions.
Consult manufacturer’s instructions concerning the
cylinder connection provided with your appliance.
Be sure the regulator vent is not pointing up.
Turn off all valves on the appliance.
Do not check for gas leaks with a match or open
flame. Apply soapy water at areas marked “X”. Open
cylinder valve. If bubbles appear, close valve and
have LP-gas service person make needed repairs.
Also, check appliance valves and connections to make
sure they do not leak before lighting appliance.
Light appliance(s) following manufacturer’s
instructions.
When appliance is not in use, keep the cylinder valve
closed.
DO NOT REMOVE, DEFACE, OR OBLITERATE THIS LABEL
*EXCEPT AS AUTHORIZED BY ANSI/NFPA 58
DANGER: Do not store a spare LP cylinder under or near a barbecue
grill, or other heat sources. NEVER fill an LP cylinder beyond 80% full: a fire
causing death or serious injury may occur.

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1
Additional Warnings
This appliance is a Decorative Outdoor Gas Appliance for
OUTDOOR USE ONLY and MUST NOT be used for cooking.
Install the burner system in an enclosure on a at and
stable surface in an outdoor location such as a patio or
deck. This location must be adjacent to the gas supply
line or propane gas supply. DO NOT locate the appliance
where it will get excessively wet or submerged in water.
ASPHYXIATION RISK
• This gas appliance is for outdoor use in a
well ventilated space.
• This unit must NOT be installed in an
enclosed structure.
DO NOT USE this appliance if any part has
been underwater. Have an authorized service
technician inspect the appliance and replace
any component in the control system or gas
supply which has been underwater.
• Children and adults should be alerted to the
hazards of high surface temperatures and open

clothing ignition.
• Young children should be carefully
supervised when they are in the area of the
appliance.

not be hung from appliance or placed on or
near the appliance.
• Any guard, barrier or other protective device
removed for servicing the appliance shall be
replaced prior to operating the appliance.
The Outdoor GreatRoom CompanyTM, LLC
disclaims any responsibility for, and the
warranty will be voided by, the following actions:
• Installation and use of any damaged
components.

• Installation other than as detailed in
this manual.

explosion causing property damage,
personal injury, or death.
SHARP EDGES
Wear protective gloves and safety glasses
during installation.
Inspect appliance and components for damage.
Damaged parts may impair safe operation.
Do NOT install damaged, incomplete, or
substitute components.
Report damaged parts to your dealer.
WARNING
!!
WARNING
!!
WARNING
!!
WARNING
!!
WARNING
!!
WARNING
!!
WARNING
Do NOT burn solid fuels in this gas appliance.
!!
WARNING
!!
Installation and repair should be
performed only by a qualied
service person. More frequent
cleaning and maintenance may
be required as necessary. It is
imperative that the burner,
controls, and circulating air
passageways of the appliance
are kept clean.
The Outdoor GreatRoom
CompanyTM, LLC recommends
the use of NFI Certied Gas
Professionals.

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TABLE OF CONTENTS
1. Appliance Information
a. Appliance Certication
b. Specications
2. Getting Started
a. Included Items
b. Tools and Supplies Required
c. Inspect the Appliance and Components
3. Appliance Clearance Requirments
a. Surrounding Clearances
b. Enclosure Clearances for CFP Models
c. Enclosure Clearances for BI Models
4. Enclosure Design Requirements
a. Self-Contained Propane Cylinder Installations
b. Hard-Piped Propane Installations
c. Hard-Piped Natural Gas Installations
5. Gas Setup and Information
a. Fuel Type
b. Gas Pressure
c. Gas Supply and Connection
d. Leak Check and Line Purge
e. Additional Gas Supply Information
6. Burner Installation
a. Self-Contained Propane Cylinder Installations
b. Hard-Piped Propane Installations
c. Hard-Piped Natural Gas Installations
7. Lighting and Operation
8. Troubleshooting
9. Service and Maintenance
a. Regular Maintenance Tasks
b. Cleaning the Appliance
10. Reference Materials
a. Service Parts List
b. Optional Parts
c. Dimensional Information
6
8
10
13
16
18
29
30
32
34

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11. Appliance Information (DSI Burners)
a. Appliance Certication
b. Specications
12. Getting Started (DSI Burners)
a. Included Items
b. Tools and Supplies Required
c. Inspect the Appliance and Components
13. Appliance Clearance Requirments (DSI Burners)
a. Surrounding Clearances
b. Enclosure Clearances for CFP Models with DSI
c. Enclosure Clearances for BI Models with DSI
14. Enclosure Design Requirements (DSI Burners)
a. Self-Contained Propane Cylinder Installations
b. Hard-Piped Propane Installations
c. Hard-Piped Natural Gas Installations
15. Gas Setup and Information (DSI Burners)
a. Fuel Type
b. Gas Pressure
c. Gas Supply and Connection
d. Leak Check and Line Purge
e. Additional Gas Supply Information
16. Burner Installation (DSI Burners)
a. Self-Contained Propane Cylinder Installations
b. Hard-Piped Propane Installations
c. Hard-Piped Natural Gas Installations
17. Lighting and Operation (DSI Burners)
18. Troubleshooting (DSI Burners)
19. Service and Maintenance (DSI Burners)
a. Regular Maintenance Tasks
b. Cleaning the Appliance
20. Reference Materials (DSI Burners)
a. Battery Pack Installation and Operation
b. Remote Pairing and Operation
c. Pressure Testing and Verication
d. Standard Wiring Diagram
e. Service Parts
f. Optional Parts
g. Dimensional Information
21. Warranty Information
40
42
44
47
50
52
59
60
62
64
74

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1
APPLIANCE INFORMATION
A. APPLIANCE
CERTIFICATION
B. SPECIFICATIONS
MODEL: ALL CRYSTAL FIRE®
PLUS BURNERS & BURNER
INSERTS
TESTING AGENCY: Underwriters
Laboratories (UL LLC)
TYPE: Decorative Gas-Fired
Outdoor Fireplace.
STANDARD: ANSI Z21.97-2017 /
CSA 2.41-2017 Outdoor
Decorative Gas Appliances
The Crystal Fire®Plus burner
series has been tested in
accordance to ANSI Z21.97-2017 /
CSA 2.41-2017 and has been
listed by Underwriters
Laboratories (UL LLC) for
installation and operation as
described in these installation and
operating instructions.
When the appliance is for
connection to a xed piping
system, the installation must
conform with local codes, or in
the absence of local codes with
National Fuel Gas Code, ANSI
Z223.1 * NFPA 54; National Fuel
Gas Code; Natural Gas and
Propane Installation Code, CSA
B149.1; or Propane Storage and
Handling Code, CSA B149.2, as
applicable.
The appliance, when installed,
must be electrically grounded in
accordance with local codes, or
in the absence of local codes,
with the National Electrical Code,
ANSI/NFPA 70; or the Canadian
Electrical Code, CSA C22.1, if
applicable.
MINIMUM INLET
PRESSURE
MAXIMUM INLET
PRESSURE
IDEAL INLET
PRESSURE
PROPANE NATURAL
GAS PROPANE NATURAL GAS PROPANE NATURAL GAS
8.0 in. WC
(2.0 kPa)
3.5 in. WC
(0.87 kPa)
14.0 in. WC
(3.5 kPa)
10.5 in. WC
(2.6 kPa)
11.0 in. WC
(2.7 kPa)
7.0 in. WC
(1.7 kPa)
MODEL ORIFICE SIZE STANDARD INPUT RATE
PROPANE NATURAL
GAS PROPANE NATURAL GAS
CFP20
BI16
#43 (Burner)
#52 (Valve)
#30 (Burner)
#43 (Valve)
Low: 25K BTU/hr.
(7.32 kW)
High: 55K BTU/hr.
(16.12 kW)
Low: 25.5K BTU/hr.
(7.47 kW)
High 55K BTU/hr.
(16.12 kW)
CFP1224
BI719
#43 (Burner)
#52 (Valve)
#30 (Burner)
#43 (Valve)
Low: 25K BTU/hr.
(7.32 kW)
High: 55K BTU/hr.
(16.12 kW)
Low: 25.5K BTU/hr.
(7.47 kW)
High 55K BTU/hr.
(16.12 kW)
CFP1242
BI737
#35 (Burner)
#42 (Valve)
#20 (Burner)
No Valve
Orice
Low: 50K BTU/hr.
(14.65 kW)
High: 80K BTU/hr.
(23.44 kW)
Low: 50K BTU/hr.
(14.65 kW)
High: 80K BTU/hr.
(23.44 kW)
The burners listed above are not setup standard from the factory to operate at their
maximum gas consumption rate. In order to achieve the maximum gas consumption

for more information.

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MINIMUM INLET
PRESSURE
MAXIMUM INLET
PRESSURE
IDEAL INLET
PRESSURE
PROPANE NATURAL
GAS PROPANE NATURAL GAS PROPANE NATURAL GAS
8.0 in. WC
(2.0 kPa)
3.5 in. WC
(0.87 kPa)
14.0 in. WC
(3.5 kPa)
10.5 in. WC
(2.6 kPa)
11.0 in. WC
(2.7 kPa)
7.0 in. WC
(1.7 kPa)
MODEL ORIFICE SIZE MAXIMUM INPUT RATE
PROPANE NATURAL GAS PROPANE NATURAL GAS
CFP20*
BI16*
#36 (Burner)
#52 (Valve)
#21 (Burner)
#43 (Valve)
Low: 26K BTU/hr. (7.62 kW)
High: 73.5K BTU/hr. (21.5 kW)
Low: 25.5K BTU/hr. (7.47 kW)
High 77.5K BTU/hr. (22.12 kW)
CFP1224*
BI719*
#36 (Burner)
#52 (Valve)
#21 (Burner)
#43 (Valve)
Low: 25K BTU/hr. (7.32 kW)
High: 75K BTU/hr. (21.98 kW)
Low: 25.5K BTU/hr. (7.47 kW)
High 75.5K BTU/hr. (22.12 kW)
CFP1242*
BI737*
.125” (Burner)
#42 (Valve)
#12 (Burner)
No Valve Orice
Low: 50K BTU/hr. (14.65 kW)
High: 100K BTU/hr. (29.30 kW)
Low: 50K BTU/hr. (14.65 kW)
High: 100K BTU/hr. (29.30 kW)
CFP1264
BI757
125” (Burner)
#42 (Valve)
#12 (Burner)
No Valve Orice
Low: 50K BTU/hr. (14.65 kW)
High: 100K BTU/hr. (29.30 kW)
Low: 50K BTU/hr. (14.65 kW)
High: 100K BTU/hr. (29.30 kW)
CFP12120
BI7114
.125” (Burner) (X2)
#42 (Valve) (X2)
#12 (Burner) (X2)
No Valve Orice
Low: 100K BTU/hr. (29.30 kW)
High: 200K BTU/hr. (58.61 kW)
Low: 101.5K BTU/hr. (29.75 kW)
High: 200K BTU/hr. (58.61 kW)
CFP30
BI28
.125” (Burner)
#42 (Valve)
#12 (Burner)
No Valve Orice
Low: 50K BTU/hr. (14.65 kW)
High: 105K BTU/hr. (30.8 kW)
Low: 50K BTU/hr. (14.65 kW)
High: 106K BTU/hr. (31.1 kW)
CFP2424
BI1919
.125” (Burner)
#42 (Valve)
#12 (Burner)
No Valve Orice
Low: 50K BTU/hr. (14.65 kW)
High: 105K BTU/hr. (30.8 kW)
Low: 50K BTU/hr. (14.65 kW)
High: 105K BTU/hr. (30.8 kW)
CFP1272
BI766
#42 (Burner) (X2)
#52 (Valve (X2)
#29 (Burner) (X2)
#43 (Valve) (X2)
Low: 50K BTU/hr. (14.65 kW)
High: 125K BTU/hr. (36.63 kW)
Low: 50K BTU/hr. (14.65 kW)
High 125K BTU/hr. (36.63 kW)
CFP1284
BI778
#39 (Burner) (X2)
#49 (Valve) (X2)
#28 (Burner) (X2)
#25 (Valve) (X2)
Low: 75K BTU/hr. (21.98 kW)
High: 140K BTU/hr. (41.03 kW)
Low: 75K BTU/hr. (21.98 kW)
High 140K BTU/hr. (41.03 kW)
CFP1296
BI790
.109” (Burner) (X2)
#42 (Valve) (X2)
#21 (Burner) (X2)
No Valve Orice
Low: 100K BTU/hr. (29.31 kW)
High: 165K BTU/hr. (48.36 kW)
Low: 100K BTU/hr. (29.31 kW)
High: 165K BTU/hr. (48.36 kW)
CFP12108
BI7102
#31 (Burner) (X2)
#42 (Valve) (X2)
#19 (Burner) (X2)
No Valve Orice
Low: 100K BTU/hr. (29.31 kW)
High: 180K BTU/hr. (52.75 kW)
Low: 100K BTU/hr. (29.31 kW)
High: 180K BTU/hr. (52.75 kW)
*The burners denoted with an asterisk are not setup standard from the factory to
operate at their maximum gas consumption rate. In order to achieve the maximum

See Reference Materials for more information.

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2
GETTING STARTED
A. INCLUDED ITEMS
!
1. Crystal Fire® Plus Burner
2. Crystal Fire® Plus Instruction Manual
3. UL Rating Label (attached to burner)
# Included Item CFP20
BI16
CFP30
BI28
CFP2424
BI1919
CFP1224
BI719
CFP1242
BI737
CFP1264
BI757
410’ Regulator Hose 1 1 1 1 1 1
522 ½” Stainless Flex Line 1 1 1 1 1 1
6Variable Control Safety
Valve (VCSV) System 1 1 1 1 1 1
7 Control Panel 1 1 1 1 1 1
8Natural Gas Conversion
Kit 1 1 1 1 1 -
9 Control Knob and Screws 1 1 1 1 1 1
10 Number of Media Bags 2 5 4 2 3 4
DETAIL A
SEE DETAIL A
# Included Item CFP1272
BI766
CFP1284
BI778
CFP1296
BI790
CFP12108
BI7102
CFP12120
BI7114
410’ Regulator Hose -- ---
522 ½” Stainless Flex Line 22 222
6Variable Control Safety
Valve (VCSV) System 22 222
7 Control Panel 2 2 2 2 2
8Natural Gas Conversion
Kit -- ---
9Number of Media Bags 5 5 6 7 8
1
23
4
5
6
7
8
9
10

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B. TOOLS AND SUPPLIES REQUIRED
Work Gloves
Safety Glasses
Utility Knife (for opening packaging)
(2X) Adjustable Wrenches
11mm Wrench (for NG conversion only)
10mm Wrench
Phillips Screwdriver
Flat-Blade Screwdriver (for NG conversion only)
Corrosion-free Leak Test Solution
(1X) AAA Battery
C. INSPECT THE APPLIANCE AND COMPONENTS
What to inspect:
Burner
• Look for bent or dented components.
Plumbing (Stainless steel ex-line and
regulator hose)
• Look for cracks and extreme bends or kinks.
Aluminum Valve Tubing
• Look for cracks and extreme bends or
kinks on aluminum tube.
BURNER TRIM
REGULATOR HOSE
VALVE TUBING
FLEX-LINE
WIND GUARD
BURNER NECK
1.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
2.
3.
1
2 3
4
56
7
8
9
10
IGNITION
ALUMINUM

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3
APPLIANCE CLEARANCE REQUIREMENTS
A. SURROUNDING CLEARANCES
24.0024.00
24.00
72.00
24.00
72.00
24.00
24.00
Burner model shown may not be the same model as your burner. Clearance requirement is 72” from top of
burner to any overhead combustible materials and 24” from edge of burner trim to any combustible side
walls. Burner Inserts (BI models) must follow the clearances for their corresponding CFP model.
WARNING
FOR OUTDOOR USE ONLY
!!
WARNING
FIRE RISK
Follow all minimum clearance requirements.
Failure to provide adequate clearance to
combustible materials can result in property
damage or loss of life.
!!
Easy access to appliance control panel.
Easy access to gas connections for service
and maintenance.
Does not restrict walkways around
appliance and enclosure.
Installed on solid and level surface.
Appliance should be installed in an enclosure
in a location that meets the following criteria:

To qualify as an outdoor space, the area in
which the appliance is installed must be no
more restrictive than the following
congurations:
Walls on all four sides with no overhead cover.
A partial enclosure with an overhead cover
and two side walls. Walls can be parallel to
each other or at right angles to each other.
A partial enclosure that includes an overhead
cover and three side walls where 30 percent of
the surrounding side wall area is permanently
open.
•
•
•
•
•
•
•
All Dimensions are in Inches

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B. ENCLOSURE CLEARANCES FOR CFP MODELS
Follow all minimum clearance requirements.
Failure to provide adequate clearance to
combustible materials can result in property
damage or loss of life.
WARNING
!!
Required Clearances to Combustibles
LINEAR MODELS A B C
CFP1224
4 in. 4 in. 4 in.
CFP1242
CFP1264
CFP2424
CFP12120
CFP1272
CFP1284
CFP1296
CFP12108
Required Clearances to Combustibles
ROUND MODELS A B C
CFP20 4 in. 4 in. 4 in.
CFP30
A
B
C
C
A
B

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C. ENCLOSURE CLEARANCES FOR BI MODELS
Follow all minimum clearance requirements.
Failure to provide adequate clearance to
combustible materials can result in property
damage or loss of life.
WARNING
!!
Required Clearances to Combustibles
LINEAR MODELS A B C
BI719
7 in. 7 in. 4 in.
BI737
BI757
BI1919
BI7114
BI766
BI778
BI790
BI7102
Required Clearances to Combustibles
ROUND MODELS A B C
BI16 6.75 in. 6.75 in. 6 in.
BI28 6 in. 6 in. 6 in.
A
B
C
A
B
C

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42508 REV B : CFP : 08-13-2019
4
ENCLOSURE DESIGN REQUIREMENTS
A. SELF-CONTAINED PROPANE CYLINDER INSTALLATIONS
The Outdoor GreatRoom CompanyTM has vent blocks available for DIY landscape block projects as well as vent plates for
other enclosures. See reference materials for more information.
5.00 MAXIMUM
5.00 MAXIMUM
OPENINGS ARE SHOWN AS 5" X 2"
RECTANGLES.
MINIMUM VENTILATION REQUIREMENTS:
Two (2) openings of equal size on opposite sides of the enclosure. The bottom of these openings
should be within 5 in. of the top of the enclosure and their total open area should be
1 in./lb. of stored propane. (20 in.total for a 20 lb. propane cylinder or 10 in.for each opening).
Two (2) openings of equal size on opposite sides of the enclosure. The top of these openings
should be within 5 in. of the bottom of the enclosure and their total open area should be 1 in./lb.
of stored propane. (20 in.total for a 20 lb. propane cylinder or 10 in.for each opening).
A 1/8 in. rod should be able to be passed through the openings in the vents. No screen or mesh
should be used.
Enclosures built to house a self-contained propane cylinder must have ventilation at the top and
bottom of the enclosure. This allows for quick dissipation of gas in the event of a leak, or in the
event of venting from the tank when over-pressurized. Propane is denser than air and settles in
low places. Ventilation also helps to prevent excessive condensation.
Burner model shown may not be the same model as your burner.
All Dimensions are in Inches

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B. HARD-PIPED PROPANE INSTALLATIONS
5.00 MAXIMUM
OPENINGS ARE SHOWN AS 5" X 2"
RECTANGLES.
The Outdoor GreatRoom CompanyTM has vent blocks available for DIY landscape block projects as well as vent plates for
other enclosures. See reference materials for more information.
MINIMUM VENTILATION REQUIREMENTS:
Two (2) openings of equal size on opposite sides of the enclosure. The top of these openings
should be within 5 in. of the bottom of the enclosure and their total open area should be 20 in..
A 1/8 in. rod should be able to be passed through the openings in the vents. No screen or mesh
should be used.
Enclosures built for hard-piped propane installations must have ventilation at the bottom of the
enclosure. This allows for quick dissipation of gas in the event of a leak. Propane is denser than air
and settles in low places. Ventilation also helps to prevent excessive condensation.
Burner model shown may not be the same model as your burner.
All Dimensions are in Inches

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42508 REV B : CFP : 08-13-2019
C. HARD-PIPED NATURAL GAS INSTALLATIONS
The Outdoor GreatRoom CompanyTM has vent blocks available for DIY landscape block projects as well as vent plates for
other enclosures. See reference materials for more information.
5.00 MAXIMUM
OPENINGS ARE SHOWN AS 5" X 2"
RECTANGLES.
Enclosures built for hard-piped natural gas installations must have ventilation near the top of the
enclosure. This allows for quick dissipation of gas in the event of a leak. Natural gas is lighter than
air and rises. Ventilation also helps to prevent excessive condensation.
Burner model shown may not be the same model as your burner.
MINIMUM VENTILATION REQUIREMENTS:
Two (2) openings of equal size on opposite sides of the enclosure. The bottom of these openings
should be within 5 in. of the top of the enclosure and their total open area should be 20 in..
A 1/8 in. rod should be able to be passed through the openings in the vents. No screen or mesh
should be used.
All Dimensions are in Inches

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5
GAS SETUP AND INFORMATION
!! WARNING:
FIRE AND EXPLOSION RISK:
VERIFY INLET PRESSURES

condition.
• Low pressure may cause delayed ignition
and explosion.

ALL household appliances are operating.
AN APPLIANCE REGULATOR MUST BE
INSTALLED UPSTREAM OF THE APPLIANCE
FOR ALL PRESSURES ABOVE 14 IN. WC FOR
LIQUID PROPANE AND ALL PRESSURES
ABOVE 11 IN. WC FOR NATURAL GAS.
A. FUEL TYPE
• Before making any gas connections, ensure the
appliance being installed is compatible with the
available gas type.
• All Crystal Fire® Plus burners come congured
for use with a 20 lb. self-contained propane
cylinder. A natural gas conversion kit is included
with the burner.
B. GAS PRESSURE
• Proper input pressures are required for
optimum performance and safety. Gas line
sizing is EXTREMELY important and should be
performed only by a qualied gas professional.
Supply line sizing requirements need to be made
following ANSI Z223.1/NFPA 54.
C. GAS SUPPLY AND CONNECTION
• All xed fuel piping (hard-piped) systems shall
be installed in accordance to local building codes;
if none exist, ANSI Z223.1/NFPA 54 should be
followed.
• Installation of xed fuel piping (hard-piped)
systems should be performed only by authorized
installers approved and/or licensed as required by
the locality.
• A dedicated manual shut-o valve shall be
installed upstream of this appliance and its
controls.
• This appliance and its dedicated manual
shuto valve need to be disconnected from the
main gas supply system during any pressure
testing in excess of ½ psi (3.5 kPa).
• This appliance must be isolated from the main
gas supply by closing its dedicated manual
shuto valve during any pressure testing of the
gas supply system at test pressures equal to or
less than ½ psi (3.5 kPa).
• Pressure requirements for the appliance are
shown in the table below. Pressure readings must
be attained WHILE THIS APPLIANCE AND ALL
OTHER GAS APPLIANCES ARE IN OPERATION.
• Although it is safe to operate at minimum
pressure, the unit should be operating at the
ideal inlet pressure, shown in the table below.
MINIMUM INLET
PRESSURE
MAXIMUM INLET
PRESSURE
IDEAL INLET
PRESSURE
PROPANE NATURAL
GAS PROPANE NATURAL GAS PROPANE NATURAL GAS
8.0 in. WC
(2.0 kPa)
3.5 in. WC
(0.87 kPa)
14.0 in. WC
(3.5 kPa)
10.5 in. WC
(2.6 kPa)
11.0 in. WC
(2.7 kPa)
7.0 in. WC
(1.7 kPa)

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D. LEAK CHECK AND LINE PURGE
Once the gas piping system is in place, all

leaks.
Use a commercially-available, non-corrosive
leak check solution.
Once leak test is complete, be sure to rinse o
all remaining leak check solution from the gas
piping systems.
After leak check has been performed and the
gas supply system is leak free, a purge of the air
in the supply line should be performed in order

FIRE RISK
EXPLOSION RISK
• Gas build-up during purge may ignite.
• Purge should be performed by an authorized
gas technician.
• Eliminate possible ignition sources such as

• Ensure adequate ventilation.
E. ADDITIONAL GAS SUPPLY
INFORMATION
For propane installations using a non-disposable,
self-contained propane supply system (20 lb.
propane tank and the manufacturer supplied
regulator hose):
• The propane cylinder use with this
appliance must be constructed and
marked in accordance with the U.S.
Department of Transportation. (D.O.T.)
Specifications for Propane-Gas Cylinders,
or the Standard for Cylinders, Spheres
and Tubes for Transportation of Dan-
gerous Goods and Commission, CAN/
CSA-B339, as applicable.
• The propane cylinder must be provided
with a listed overlling prevention device
(OPD).
• The propane cylinder must be
compatible with the regulator hose
supplied by the manufacturer with this
appliance.
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage. Read the installation,
operating, and maintenance instructions
thoroughly before installing or servicing this
equipment.
FIRE RISK
EXPLOSION RISK
ASPHYXIATION RISK


• Eliminate possible ignition sources such as

• Presence of gas leaks can lead to high levels
of carbon monoxide. If leaks are detected,
ensure proper ventilation is available to
expedite the dissipation of leaked gas.
WARNING: CHECK FOR GAS LEAKS
!!
WARNING
!!
Installation and repair should be performed

WARNING
!!
WARNING
!!

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6
BURNER INSTALLATION
A. SELF-CONTAINED PROPANE
CYLINDER INSTALLATIONS
A YouTube tutorial on self-contained propane cylinder
setups is available at this web address:
https://www.youtube.com/watch?v=h2wGK6RdY&feature=youtu.be
Secure supplied control panel to enclosure with
suitable fasteners. See Image 6.1. If installing into
an Outdoor GreatRoom CompanyTM re
table, a control panel will already be installed and
the supplied control panel can be discarded. A
control panel for use in landscape block
applications is available. See Reference Materials
for information.
Remove cap and hex nut from sparker box. Put
threaded section of sparker box through control
panel and secure in place with hex nut. Install one
(1) AAA battery in the sparker box and
secure cap onto sparker as shown in Image 6.2.
Using adjustable wrenches, tighten all
connections shown in Image 6.3. This step serves
as a nal safety measure as all ttings come
tightened from the factory.
1.
2.
3.
(Img. 6.1)
WARNING
!!
Installation and repair should be performed

+-
(Img. 6.2)
FLEX-LINE AND BURNER
ORIFICE CONNECTION
FLEX-LINE AND VALVE
CONNECTION
REGULATOR HOSE AND
VALVE CONNECTION
(Img. 6.3)
FLEX-LINE AND BURNER
ORIFICE CONNECTION
FLEX-LINE AND VALVE
CONNECTION
REGULATOR HOSE AND
VALVE CONNECTION
IMPORTANT
Other media options apart from the supplied
clear glass gems can be used in Crystal Fire®
Plus burners, but they should be supplied
by the Outdoor GreatRoom CompanyTM. This
ensures that the proper amount of media is
used and that the media is approved for use in
gas appliances.
MEDIA MUST BE IN PLACE DURING
OPERATION. Operation of appliance without
media will damage the burner.
Overfilling of the burner with media can cause
adverse operational issues.
Use of burner media other than that supplied
by The Outdoor GreatRoom CompanyTM is not
recommended and could lead to operational
issues.

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42508 REV B : CFP : 08-13-2019
(Img. 6.4)
Secure control valve to control panel with two
(2) supplied Phillips head screws. Install control
knob onto valve stem. See Image 6.4.
Connect igniter and ground wire to sparker box.
See Image 6.5. Both wires can connect to either
connection point. The unit will operate in either
conguration.
Carefully uncoil thermocouple and connect to
control valve. Hand-tighten rst then
securely tighten (1/2 turn) with 10 mm wrench.
See Image 6.6. Damage to the thermocouple
and/or loose connections will cause operation
issues.
Carefully place burner assembly into
enclosure. Evenly spread glass media over
burner surface. Glass media CANNOT be
present inside igniter wind guard. Glass media
CAN cover ignition wind guard cover. See Image
6.7 for proper media coverage. Remove
cardboard cover from inside ignition wind guard.
4.
5.
6.
EITHER WIRE CAN CONNECT
TO EITHER CONNECTION POINT
(Img. 6.5)
SEE DETAIL B
SEE DETAIL A
SCALE 0.800
DETAIL A
SCALE 0.800
DETAIL B
(Img. 6.6)
7.
SPREAD MEDIA EVENLY
ACROSS BURNER SURFACE
MEDIA CAN BE PLACED ON
IGNITION WIND GUARD COVER
NO MEDIA INSIDE
IGNITION WIND GUARD
OPENING
SPREAD MEDIA EVENLY
ACROSS BURNER SURFACE
MEDIA CAN BE PLACED ON
IGNITION WIND GUARD COVER
NO MEDIA INSIDE
IGNITION WIND GUARD
OPENING
(Img. 6.7)

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8.
DEPRESS SPARKER
BUTTON
SEE DETAIL B
LOOK FOR SPARK
HERE
(Img. 6.8)
Press and hold the sparker button to verify
presence of spark. Look inside ignition wind
guard for visible spark. See Image 6.8.
Ensure propane cylinder valve is closed.
Hand-tighten propane regulator hose to
propane cylinder. See Image 6.9.
Verify that control valve is in OFF position.
Apply commercially-available, non-corrosive
leak check solution to all gas connection points.
See Image 6.10. Slowly open valve on propane
cylinder and check for any bubbles on inlet side
of gas system. If bubbles are present, close
propane cylinder valve immediately and tighten
all ttings again using adjustable wrenches.
If no leaks are present, a rst lighting and nal
leak check can be performed. With propane
cylinder valve open, turn control valve to the
LOW/IGNITION position. Press and hold sparker
button, slowly depress the control knob. Hold
knob in for 3-5 seconds. See Image 6.11. Burner
should be ignited. Verify no bubbles are present
on outlet side of gas system.
If no leaks are present on outlet side of gas
system, the Crystal Fire Plus burner is ready for
normal operation. If leaks are present, turn
control valve to OFF position and close the
propane cylinder valve. Re-tighten all ttings
and repeat steps 10-11.
BURNER FLEX-LINE
AND ORIFICE CONNECTION
(OUTLET SIDE)
PROPANE TANK AND
REGULATOR HOSE
CONNECTION
(INLET SIDE)
REGULATOR HOSE
AND VALVE CONNECTION
(INLET SIDE)
BURNER FLEX-LINE
AND VALVE CONNECTION
(OUTLET SIDE)
SEE DETAIL A
HAND-TIGHTEN SECURELY
TURNING CLOCKWISE
SEE DETAIL B
OFF
LOW/
IGNITION
HIGH
PRESS AND HOLD
SPARKER BUTTON
ROTATE COUNTER-CLOCKWISE
TO LOW AND SLOWLY DEPRESS
(Img. 6.9)
(Img. 6.10)
(Img. 6.11)
9.
10.
11.
12.
HOLD KNOB IN FOR 3-5 SECONDS