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OUTDOOR REVOLUTION GUARANTEE
Outdoor Revoluon products are designed and produced to the highest
manufacturing standards. The best quality fabrics and components available
are used for each specic item and rigorous checking of nished products is
in place.
All nished products are:-
Checked for, and are free of minor defects
Are t for the purpose/use that they are intended
Are of a sasfactory quality
It is important that correct care is taken when opening the product, erecng,
using and just as importantly, packing away the product. Following these
rules will keep your product in reliable working condion for many years.
Failure to adhere to these simple guideline may cause unnecessary damage
to the product (see formal instrucons for hints and ps on handling/
erecng the product). A repair kit is included in the product to help resolve
any minor issues.
THE WARRANTY
The Outdoor Revoluon Warrant lasts for 12 months from the original date
of purchase (please keep all receipts or copies of any relevant transacon to
substanate the purchase date). The warranty only covers workmanship and
fabric/components. Any faults found within 6 months of purchase will be
invesgated by Outdoor Revoluon. Faults found outside of the inial six
months of purchase will need to be proven by you the purchaser, in line with
current consumer legislaon aer the short term right to reject has ended.
Retailer will not refund a purchase if no fault is found. Product warranty
must be registered BEFORE use via www.outdoor-revoluon.com and as
soon as possible from the date of purchase.
The manufactures warranty does not cover the following:-
General wear and tear over extended periods of use or, seasonal
pitching of the product.
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THE WARRANTY (CONTINUED)...
Accidental damage caused by but not exclusive to, human, animal or
weather.
Flaws in the fabric caused by excessive use.
Water ingress through fabric as a result of UV degradaon.
Water ingress through seams caused by excessive abrasion of seams or
taped seam.
Broken zips caused by over tensioning, forcing or snagging.
Over tensioned/stretched seams coming apart.
Buckles subjected to undue force or abrasion.
Lost/popped out eyelets.
Broken holdalls.
Pole breakages or tube punctures (where applicable).
Collateral damage from a pole breakage.
UV degradaon.
Condensaon, (a natural occurrence, exacerbated by insucient ven-
laon opening).
Consequenal damage/loss to property/belongings (either inside or
outside of the product) or shortening of holidays.
Outdoor Revoluon work very closely with our retail partners to manage all
warranty repairs/issues. **Please contact your retailer immediately (even if
purchased online) if you feel your Outdoor Revoluon product has a genuine
warranty issue. The retailer, in turn will raise the issue with ourselves and we
will acon; with the retailer, according to the nature of the claim.
Please ensure the product is clean and dry and as close to its original condi-
on a possible before sending back for checking.
**Wet or dirty products will not be accepted back for checking/warranty
claims.
** It is important to note that the Sales Contract between yourself and the
retailer you purchased the Outdoor Revoluon product from, remains valid
throughout any warranty claim and your statutory rights are not aected.