Ovention Double MiLO2-16 User manual

P/N 07.04.836.00 © 2017 Ovention, Inc.
Installation and Operating Manual
Manuel d’installation et d’utilisation
Double MiLO™Oven
Four Double MiLO
Model/Modèle MiLO2-16
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
WARNING
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
ADVERTENCIA
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
Français = p 21
AVERTISSEMENT

Form No. OVMILOM-0817
2
English
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal
injury.
INTRODUCTION
Ovention Double MiLO™ ovens set a new standard in cooking
quality, speed, flexibility, and efficiency. A new discovery in air
handling not only speeds the cooking process, but “scrubs”
and recirculates the air through the oven—eliminating the
need for a hood system in most installations. Using icon-
driven touchscreens, operators can use, edit, and develop
over 1000 custom menu items per oven chamber/touchscreen
combination. Menu items can be developed to include up
to three cooking stages, each with varying heat profiles, air
velocity settings, and timing.
Ovention Double MiLO ovens are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Ovention Double MiLO ovens. Ovention
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of the oven.
Important Owner Information..............................................2
Introduction...........................................................................2
Important Safety Information ..............................................3
Model Description ................................................................4
Model Designation ...............................................................5
Specifications .......................................................................5
Plug Configurations .............................................................5
Electrical Rating Chart.........................................................5
Temperature Range.............................................................5
Dimensions..........................................................................6
Installation.............................................................................7
General................................................................................7
Operation...............................................................................8
General................................................................................8
Menu Item Information ........................................................8
Startup .................................................................................8
Cooking ...............................................................................9
Shutdown.............................................................................9
Programming Menu Items .................................................10
Programming a Cook Event ..............................................12
Editing Setpoint Temperatures ..........................................12
Changing Temperature Unit of Measure ...........................13
Uploading from a USB Drive .............................................14
Maintenance........................................................................15
General..............................................................................15
Daily Cleaning ...................................................................15
Weekly Cleaning................................................................15
Monthly Cleaning...............................................................16
Troubleshooting Guide ......................................................18
Options and Accessories ..................................................19
Limited Warranty ................................................................20
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and purchase
date of the unit in the spaces below (specification label located
on the right side of the unit). Please have this information
available when calling Ovention®for service assistance.
Model No. _______________________________________
Serial No.________________________________________
Voltage__________________________________________
Date of Purchase__________________________________
Business
Hours: 7:00 am to 5:00 pm
Central Standard Time (CST)
(Summer Hours: June to September –
7:00 am to 5:00 pm CST Monday through Thursday
7:00 am to 4:00 pm CST Friday)
Telephone: [phone] (Ovention Hotline)
E-mail: [email protected]
Need help?
Call our 24 hour, toll-free
Ovention Hotline
Additional information can be
found by visiting our web site at
www.oventionovens.com.
CONTENTS

Form No. OVMILOM-0817 3
English IMPORTANT SAFETY INFORMATION
WARNING
FIRE HAZARD:
 • Install with a minimum of 1″ (25 mm) of space from
control side and rear of unit to any surface. Install with
aminimumof7″(178mm)ofspacefromnon-control
side of unit to a combustible surface or with a minimum
of2″(51mm)ofspacefromnon-controlside of unit
to a non-combustible surface. If safe distances are not
maintained, discoloration or combustion could occur.
• Install on non-combustible surface if used without legs
or casters.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too
short, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle
near unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them
away from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Ovention
Service Agent or contact the Ovention Hotline at
855-298-6836.
CAUTION
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt,
pan gripper, or other utensil to remove.
Do not turn off GFCI switches or unplug unit immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
DO NOT lift unit by door handles on front of oven. Door
handles are not designed to support weight of unit. Lift
from underneath unit only.
Do not move or relocate unit for cleaning. Unit is bulky
and heavy.
Do not place anything on top of unit; doing so may subject
personnel to injury or could damage unit.
Do not heat sealed containers or products such as whole
eggs in oven. These items may explode.
Do not store any materials or items inside oven chamber
when not in use.
Never use steel pads, wire brushes, or scrapers to clean
unit.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit must be grounded properly. Failure to ground unit
properly could result in serious personal injury or death.
• Turn off Standby switch, allow unit to cool, turn off both
GFCI switches, and unplug unit before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambientairtemperatureisaminimumof70°F(21°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces
can break off pad and touch electrical components,
creating risk of electric shock.
• Do not pull unit by power cord.
• Keep power cord away from heated surfaces.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by an Authorized Ovention
Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Install unit in accordance with installation instructions in
this manual.
This oven is designed specifically to heat or cook—NOT
for industrial or laboratory use.
In the event of emergency, unplug unit.
Unit may be located adjacent to a slippery floor.
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.

Form No. OVMILOM-0817
4
English
IMPORTANT SAFETY INFORMATION
All Models
Ovention®Double MiLO™ ovens are designed to provide
unequaled flexibility in both kitchen and front-of-the-house
installations. The variety of menu options, small footprint,
low heat escape, and hood-less installation make the Double
MiLO™ oven a single solution alternative to multiple pieces of
cooking equipment.
The Double MiLO oven is equipped with two independent
oven chambers. Each oven chamber has upper and lower
infrared (IR) heating elements, a convected air blower, and
a corresponding touchscreen. The upper and lower infrared
elements provide traditional cooking and food finishing from
above and below the food product. The convected air blower
directs heated air through the upper and lower IR element
packs and throughout the inside of the oven chamber for fast
and even cooking. Both types of heat are adjustable in both
duration and intensity by developing/using programmed menu
items on the touchscreen.
Operator controls for each oven chamber consist of a
GFCI switch, Standby switch, and a touchscreen. For each
touchscreen, a dedicated USB port allows the uploading of pre-
programmed menu items, installation of software updates, and
the opportunity for service diagnostics. A single 6′ (1829 mm)
cord and plug set is standard.
Any oven-safe pan can be used in the oven chambers of the
Double MiLO oven. Each chamber has a capacity of a standard
1/2 sheet pan or up to a 16″ pizza.
Power Cord
Touchscreen
Oven Door
Door Handle
Drip Tray
Drip Tray
USB Port
Standby Switch
Temperature High Limit
Reset Buttons
(on back)
GFCI Switches
(on back)
MODEL DESCRIPTION
NOTICE
Improper cleaning of oven could damage catalyst and will
void unit warranty.
Wear protective rubber gloves and protective eye wear
when cleaning unit.
Do not cover racks or any other part of oven with metal
foil. Airflow restriction will cause oven to overheat.
NOTICE
Do not lay unit on front or back side. Damage to unit could
occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Model Description (Model MilO2-16 shown)

Form No. OVMILOM-0817 5
English
Model Voltage Watts Amps Phase Hertz PlugConguration Unit Weight
MiLO2-16 208–240 9152–11760 44–49 1 60 NEMA 6-50P 355 lbs. (161 kg)
MODEL DESIGNATION
SPECIFICATIONS
Electrical Rating Chart
M i L O 2 - x x
Oven Type:
Manual Loading Oven Maximum Product Width
(in inches)
Double Oven Chamber Unit
NOTE: Ovention Double MiLO ovens are designed to accept
208 VAC through 240 VAC. The oven will adjust
automatically to the input voltage.
NOTE: The specification label is located on the right side of the
unit. See the label for the serial number and verification
of unit electrical information.
Plug Configurations
Units are equipped with an electrical cord and plug appropriate
for the electrical rating of the unit. Unit must be connected to a
dedicated circuit.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NEMA 6-50P
Plug Configurations
NOTE: Receptacle not supplied by Ovention.
Temperature Range
The operating temperature range of the oven is 82°–600°F
(28°–316°C).

Form No. OVMILOM-0817
6
English
Model
Width
(A)
Depth
(B)
Height
(C)
Footprint
Width(D)
Footprint
Depth(E)
Door Open
Depth(F)
MiLO2-16 27-13/16″
(706 mm)
32-5/8″
(829 mm)
34-15/16″
(887 mm)
26-1/2″
(673 mm)
24-1/8″
(612 mm)
41-5/8″
(1058 mm)
SPECIFICATIONS
Dimensions
Specification Label
on right side of unit.
AB
C
DE
F
Front View Side View
Oven Cavity Dimensions
Model MiLO2-16
17-1/2″W x 18″ D x 4″ H
(444 x 457 x 102 mm)

Form No. OVMILOM-0817 7
English INSTALLATION
General
Ovention®Double MiLO™ ovens are shipped with most
components pre-assembled. Care should be taken when
unpacking the shipping carton to avoid damage to the unit and
components enclosed.
WARNING
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimumof70°F(21°C).
FIRE HAZARD:
 • Install with a minimum of 1″ (25 mm) of space from
control side and rear of unit to any surface. Install with
aminimumof7″(178mm)ofspacefromnon-control
side of unit to a combustible surface or with a minimum
of2″(51mm)ofspacefromnon-controlsideofunit
to a non-combustible surface. If safe distances are not
maintained, discoloration or combustion could occur.
• Install on non-combustible surface if used without legs
or casters.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too
short, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle
near unit.
CAUTION
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
NOTICE
Do not lay unit on front or back side. Damage to unit could
occur.
NOTE: Due to the size and weight of the oven, use the proper
number of people for installation based on the weight
of the oven.
1. Inspect the shipping container for obvious signs of
transit damage. If damaged, inform the freight company
immediately. CAUTION! Stop! Do not attempt to use a
damaged oven. Contact Ovention for assistance.
2. Cut and remove the shipping bands from around the oven
packaging.
3. Remove tape and protective packaging from all surfaces
of the unit.
4. Remove the two cooking racks from packaging.
5. Inspect the oven for freight damage such as dents in the
housing or inside the oven chambers. If damaged, inform
the freight company immediately.
CAUTION
DO NOT lift unit by door handles on front of oven. Door
handles are not designed to support weight of unit. Lift
from underneath unit only.
6. Place the unit in the desired location. Make sure to lift from
underneath the oven only.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70° F
(21° C).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop/table is level and strong
enough to support the weight of the unit and food
product.
• Position with a minimum of 1″ (25 mm) of space from the
control side and rear of the unit to any surface. Position
with a minimum of 7″ (178 mm) of space from the non-
control side of the unit to a combustible surface, or a
minimum of 2″ (51 mm) of space from the non-control
side of the unit to a non-combustible surface.
NOTE: The above dimensions are minimum spacing
requirements. Placing the unit with enough space to
allow access to the GFCI switches and the air filters on
the back of the unit is advisable.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop/table.
7. Install a cooking rack into each oven chamber. To install a
rack:
a. Open the oven door.
b. Slide the cooking rack into the desired positon in the
oven chamber. The cooking rack can be positioned
either directly on the lower IR element pack or on the
raised flanges of the lower IR element pack.
Cooking
Rack
Raised
Flange Lower IR
Element
Pack
Installing the Cooking Racks
8. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
NOTE: The oven is suitable for 208 VAC through 240 VAC and
will adjust automatically to the voltage being supplied.

Form No. OVMILOM-0817
8
English
OPERATION
General
Use the following information and procedures to operate an
Ovention®Double MiLO™ oven.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
In the event of emergency, unplug unit.
CAUTION
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt,
pan gripper, or other utensil to remove.
Menu Item Information
Double MiLO ovens are designed to provide unequaled
flexibility and efficiency. Each oven chamber/touchscreen
combination has the capability of storing 1024 custom menu
items. Menu items can be organized into Categories that group
together similar items, such as different varieties of pizza. All
Categories and/or menu items appear on the Main Recipes
screen(s).
NOTE: It is not necessary to use Categories. The oven can be
set up using specific menu items only.
At initial startup, the Main Recipes screen will show either
sample menu items or customer-specific, preloaded menu
items. If the Main Recipes screen shows sample menu items,
these menu items can be used to help develop specific menu
items appropriate for the installation. Refer to the “Programming
Menu Items” procedure in this section for instructions on
creating menu items.
Upper
Chamber
GFCI
Switch
Lower
Chamber
GFCI
Switch
Startup
Use the following procedure to
start up each oven chamber.
1. Make sure both GFCI
switches are in the I(On)
position.
2. Move the Standby switch up
to the “On” position.
“On”
• The touchscreen will energize and show
the name of the oven and current software
version for a few seconds.
Startup Screen
• After the Startup Screen, the Select Oven Temperature
screen appears. Three pre-set setpoint temperatures
are available on the screen.
Touch desired
setpoint temperature.
Startup Screen
3. Touch the desired setpoint temperature on the touchscreen.
• The IR elements, air blowers, and cooling fans will start
up. Allow 10–15 minutes for the oven to reach setpoint
temperature.
• The touchscreen shows the selected setpoint
temperature and the current chamber temperature.
Touch to return to Select Oven
Temperature Screen and select
a different setpoint temperature.
Preheat Screen
When the oven reaches setpoint temperature, the oven begins
a temperature stabilizing period (a countdown screen appears).
Oven Stabilizing Screen
After the oven temperature stabilizes, the Main Recipes screen
appears on the touchscreen. The oven is now ready for cooking.

Form No. OVMILOM-0817 9
English OPERATION
Cooking
Use the following procedures to cook food product in the
Double MiLO oven. The procedures are the same for each
oven chamber/touchscreen combination, and they operate
independently.
1. Make sure the oven chamber has reached setpoint
temperature. The Main Recipes screen will appear on the
touchscreen.
Indicates
current
screen.
Indicates number
of Menu screens
available.
Menu Items
Category (Asterisk
indicates a category.
Touch to access menu
items in Category.)
Indicates oven
setpoint
temperature.
Main Recipes Screen
NOTE: The Menu Items shown are for example only.
Depending on the configuration of the oven, the Main
Recipes screen will show either sample menu items or
customer-specific, preloaded menu items.
2. Open the oven door, and place the pan/tray with food
product into the oven chamber. CAUTION! BURN
HAZARD—Always use a paddle, pan gripper, or other
utensil to load and unload food product.
3. Touch the desired menu item on the touchscreen.
• The oven chamber illuminates and the cooking
sequence begins.
• The touchscreen changes to the Cooking screen and
shows the remaining cook time for the selected menu
item.
Indicates remaining cook time.
Touch to cancel cooking sequence—Touchscreen
returns to the Main Recipes screen.
Touch to show settings for active menu item.
Cooking Screen
• If the selected menu item contains any Cook Events,
the Cooking screen will change to show the name
of the menu item cooking as well as a countdown to
the Cook Event. When the Cook Event occurs, the
cooking sequence pauses and the Cook Event screen
will appear on the touchscreen. Open the oven door,
remove the pan/tray with food product, complete the
action on the food product, place the pan/tray with food
product back into the oven chamber, close the oven
door, and touch RESUME on the Cook Event screen to
continue the cooking sequence. See “Programming a
Cook Event” in this section for a detailed description of
Cook Events.
• To pause a cooking sequence, open the oven door. The
touchscreen will show “DOOR OPEN, COOK PAUSED”.
Close the oven door to resume the cooking sequence.
• When the cooking sequence is finished, the touchscreen
flashes “DONE”, an audible alert sounds, and the oven
chamber light flashes.
4. Open the oven door. The touchscreen will return to the
Main Recipes screen.
5. Using a paddle, pan gripper, or other utensil, remove
the cooked food product. CAUTION! BURN HAZARD—
Always use a paddle, pan gripper, or other utensil to
load and unload food product.
Shutdown
Use the following procedure to shut down each oven chamber.
“Off”
1. Move the Standby switch down to the “Off”
position.
• The elements and the touchscreen will shut
off.
• The air blowers and cooling fans will continue to operate
until the oven chamber temperature drops below 140°F
(60°C).
CAUTION
Do not turn off GFCI switches or unplug unit immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.

Form No. OVMILOM-0817
10
English
OPERATION
Programming Menu Items
Use the following procedures to edit, create, or delete menu
items and categories. These procedures require access to
password-protected screens and should be performed by
authorized personnel only.
NOTE: The USB port allows the uploading of pre-programmed
menu items from an external USB drive. Refer to the
“Uploading from a USB Drive” procedure in this section
for details.
1. From the Main Recipes screen, touch the “up” arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Admin Mode screen will appear on the touchscreen.
TempsRecipesBack
USB LogsMaint
ADMIN MODE500 F
Touch to return to
Main Recipes screen.
Touch to access
Edit Setpoint Data screen.
Touch to access
Recipe Development
screen.
Touch to access
Maintenance Mode
screen.
Touch to access
USB Functions
screen.
Touch to access
Logs Detail
screen.
Admin Mode Screen
3. Touch RECIPES to access the Recipe Development
screen.
Touch to edit an
existing menu item/
category.
Touch to return
to Admin Mode
screen
Touch to create
a new menu item/
category.
Touch to delete a
menu item/category.
Recipe Development Screen
4. Touch NEW, EDIT, or DELETE on the Recipe Development
screen, depending on the desired function. Then, refer to
the appropriate procedure in this section.
Creating New Menu Items/Categories
1. After touching NEW on the Recipe Development screen,
the New Recipe/Category screen will appear. This screen
will look like the Main Recipes Screen.
2. Touch an empty box. The “Select Type” window will
appear. If no empty boxes are available, touch the “down”
arrow to scroll to the next screen.
3. Touch RECIPE to create a new
menu item or CATEGORY to
create a new category.
• For new menu items, the
New Recipe Settings Screen
will appear.
• For new categories, a keypad appears. Type the name
of the new category, then touch ENTER. The Recipe
Development screen reappears. To add menu items to
the new category:
a. Touch NEW on the Recipe Development screen.
b. Touch the new category that is now available on the
New Recipe/Category screen.
c. Touch an empty box in the new category and continue
with the next step in this procedure.
Touch to save settings, cancel settings,
perform a Test Cook, and return to
Recipe Development screen.
Touch to access settings for
next stage, if required.
New Recipe Settings Screen
4. Touch each “setting” box on the New Recipe Settings
screen to edit the corresponding setting. Settings include
item name, blower percentage, infrared (IR) top intensity,
IR bottom intensity, cook duration, and cook temperature.
• Touching the item name, blower percentage, cook
duration, or cook temperature “setting” boxes will bring
up a keypad specific to the setting. Enter the desired
value using the keypad, then touch ENTER to return to
the New Recipe Settings screen.
• Touching the IR Top or IR Bottom “setting” boxes will
toggle the setting between OFF, LOW, and HIGH.
• Menu item names can have up to 16 characters.
• Touch the “down” arrow to access the settings for
stages 2 and 3. Each menu item can be programmed to
have up to three stages, depending on the food product.
Stages are programmed with unique settings to create
a customized cooking sequence for the menu item.
NOTE: It is not necessary to create stages for a menu item if it
is not required by the food product. If unique stages are
not required, leave the cook duration setting for stages
2 and 3 at zero.

Form No. OVMILOM-0817 11
English OPERATION
5. When programming is complete, touch the EXIT circle
between the arrow icons.
a. The Recipe Dev Exit Options screen will appear.
b.Touch the desired option: EXIT AND SAVE, EXIT
(without saving), CONTINUE EDITING, or TEST COOK.
• If one of the “EXIT” options was touched, the Recipe
Development screen appears.
• To program additional menu items, repeat the
appropriate steps of this procedure.
• If all programming is complete, touch the “up” arrow
to return to the Admin Mode screen.
Editing Menu Items/Categories
1. After touching EDIT on the Recipe Development screen,
the Edit Recipe/Category screen will appear. This screen
will look like the Main Recipes screen.
2. To edit a menu item, touch the desired menu item, and
the Edit Recipe Settings screen will appear.
3. To edit a category, touch the
desired category. The “Edit
Category” window will appear.
• Touch RECIPE to edit a menu
item in the selected category.
Touch the desired menu
item, and the Edit Recipe Settings screen will appear.
Continue with the next step in this procedure.
• Touch NAME to rename the selected category using the
keypad that appears, then touch ENTER. The Recipe
Development screen reappears. Renaming is complete.
Touch to save settings, cancel settings,
perform a Test Cook, and return to
Recipe Development screen.
Touch to access settings for
next stage, if required.
Edit Recipe Settings Screen
4. Touch each “setting” box on the Edit Recipe Settings
screen to edit the corresponding setting. Settings include
item name, blower percentage, infrared (IR) top intensity,
IR bottom intensity, cook duration, and cook temperature.
• Touching the item name, blower percentage, cook
duration, or cook temperature “setting” boxes will bring
up a keypad specific to the setting. Enter the desired
value using the keypad, then touch ENTER to return to
the New Recipe Settings screen.
• Touching the IR Top or IR Bottom “setting” boxes will
toggle the setting between OFF, LOW, and HIGH.
• Menu item names can have up to 16 characters.
• Touch the “down” arrow to access the settings for stages
2 and 3. Each menu item can be programmed to have
up to three stages, depending on the food product.
Stages are programmed with unique settings to create
a customized cooking sequence for the menu item.
NOTE: It is not necessary to create stages for a menu item if it
is not required by the food product. If unique stages are
not required, leave the cook duration setting for stages
2 and 3 at zero.
5. When programming is complete, touch the EXIT circle
between the arrow icons.
a. The Recipe Dev Exit Options screen will appear.
b. Touch the desired option: EXIT AND SAVE, EXIT (without
saving), CONTINUE EDITING, or TEST COOK.
• If one of the “EXIT” options was touched, the Recipe
Development screen appears.
• To edit additional menu items, repeat the appropriate
steps of this procedure.
• If all programming is complete, touch the “up” arrow
to return to the Admin Mode screen.
Deleting Menu Items/Categories
1. After touching DELETE on the Recipe Development
screen, the Delete Recipe/Category screen will appear.
This screen will look like the Main Recipes screen.
2. Touch the desired menu item or category to delete. The
“Delete This Entry?” window will appear.
• Touch YES to delete the
menu item or category. The
Recipe Development screen
reappears.
• Touch NO to return to the
Recipe Development screen
without deleting.
3. When deleting is complete, touch the “up” arrow to return
the Admin Mode screen.

Form No. OVMILOM-0817
12
English
OPERATION
Programming a Cook Event
A Cook Event is a feature that can be programmed into menu
items that allows an action to be taken on a food product during
a cooking sequence (example: ADD CHEESE). A Cook Event
pauses an in progress cooking sequence and signals the
operator to open the oven door and move the food product
out of the oven chamber. After the action is taken on the food
product, the operator puts the product back into the oven
chamber, closes the oven door, touches RESUME on the Cook
Event screen, and the cooking sequence resumes. Up to two
Cook Events can be programmed into a menu item. Use the
following procedure to program a Cook Event.
1. Follow the procedure for creating or editing a menu item
described earlier in this section.
2. After programming the settings for the desired number of
stages on the New Recipe Settings/Edit Recipe Settings
screen, touch the “down” arrow to scroll past the stages to
the Cook Event 1 screen.
Touch to name or edit
name of Cook Event 1.
Touch to set time into cooking
sequence that Cook Event will occur.
Touch to access
settings for
Cook Event 2,
if required.
Cook Event 1 Screen
3. Touch the center box on the Cook Event screen to name
the cook event using the keypad that appears, then touch
ENTER.
4. Touch the right-side box on the Cook Event screen to set
the time into the cooking sequence when the cook event
should occur. Enter the desired value using the keypad,
then touch ENTER.
5. If a second Cook Event is required, touch the “down” arrow
to access the Cook Event 2 screen and repeat steps 3 and
4.
6. When programming is complete, touch EXIT OPTIONS.
a. The Recipe Dev Exit Options screen will appear.
b. Touch the desired option: EXIT AND SAVE, EXIT
(without saving), CONTINUE EDITING, or TEST COOK.
• If one of the “EXIT” options was touched, the Recipe
Development screen appears. If all programming is
complete, touch the “up” arrow to return to the Admin
Mode screen.
• To program additional menu items, repeat the
appropriate steps of this procedure.
Editing Setpoint Temperatures
Use the following procedure to edit or create the setpoint
temperature(s) available at oven startup. This procedure
requires access to password-protected screens and should be
performed by authorized personnel only.
1. From the Main Recipes screen, touch the “up” arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Admin Mode screen will appear on the touchscreen.
TempsRecipesBack
USB LogsMaint
ADMIN MODE500 F
Touch to return to
Main Recipes screen.
Touch to access
Edit Setpoint Data screen.
Touch to access
Recipe Development
screen.
Touch to access
Maintenance Mode
screen.
Touch to access
USB Functions
screen.
Touch to access
Logs Detail
screen.
Admin Mode Screen
3. Touch TEMPS to access the Edit Setpoint Data screen.
• The oven can store up to three setpoint temperatures.
Unit of Measure:
F = Fahrenheit, C = Celsius
Touch to save
and return to
Admin Mode screen.
Touch each setpoint to
edit setpoint name
and temperature.
Edit Setpoint Data Screen

Form No. OVMILOM-0817 13
English OPERATION
4. Touch the desired setpoint to edit. The “Edit Setpoint”
screen will appear.
Touch to return to
Edit Setpoint Data screen.
Edit Setpoint Screen
• Touch NAME to edit the setpoint name using the keypad
that appears, then touch ENTER. The Edit Setpoint
screen reappears.
• Touch SETPOINT to edit the setpoint temperature using
the keypad that appears, then touch ENTER. The Edit
Setpoint screen reappears.
• When finished editing the setpoint, touch the “up” arrow
to return to the Edit Setpoint Data screen.
5. Repeat step 4 to edit another setpoint name/temperature.
6. When the setpoint temperature changes are complete,
touch EXIT AND SAVE to return to the Admin Mode
screen.
• If programming is complete, touch BACK to return to the
Main Recipes screen.
Changing Temperature Unit of Measure
Use the following procedure to change the temperature unit
of measure between Fahrenheit and Celsius. This procedure
requires access to password-protected screens and should be
performed by authorized personnel only.
1. From the Main Recipes screen, touch the “up” arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Admin Mode screen will appear on the touchscreen.
3. Touch MAINT to access the Maintenance Mode screen.
Touch to access
Oven Configuration
screen.
Touch to return to
Admin Mode screen.
Touch to access
Sound Settings
screen.
Touch to access
Diagnostics Mode
screen.
Touch to access
Set Time/Date
screen.
Maintenance Mode Screen
4. Touch CONFIG on the Maintenance Mode screen. The
Oven Configuration screen appears.
5. Touch TEMP MODE on the Oven Configuration screen
to toggle the unit of measure between Fahrenheit and
Celsius.
Temp
Mode:
F
Passcode
XXXXX
OVEN CONFIGURATION
Oven Type: MILO 16"
Maximum Oven Temp: 600° F
Thermocouple offsets: 0° F
Serial Number: 1234561705
Config Version:
Touch to return to
Maintenance Mode screen.
Touch to toggle between
Fahrenheit and Celcius.
Oven Configuration Screen
6. When finished changing the unit of measure, touch the
“up” arrow to return to the Maintenance Mode screen.

Form No. OVMILOM-0817
14
English
Uploading from a USB Drive
Use the following procedure to upload pre-programmed menu
items or firmware updates from an external USB drive. This
procedure requires access to password-protected screens and
should be performed at oven startup by authorized personnel
only.
NOTE: USB drive must have a capacity of 64 GB or less.
1. Remove the cover from the USB port next to the
touchscreen, and insert the USB drive into the port.
“On”
2. Move the Standby switch up to the “On” position.
• The touchscreen will energize and show
the name of the oven and current software
version for a few seconds.
3. Touch the upper left-hand corner on the touchscreen.
• A password keypad will appear on the touchscreen.
Touch here to access password keypad
followed by the Admin Mode screen.
Startup Screens
4. Input the password using the keypad, and touch ENTER.
• The Admin Mode screen will appear.
5. Touch USB to access the USB Functions screen.
Touch to upload relay
firmware update.
Touch to upload touchscreen
firmware update.
Touch to upload
pre-programmed
menu items.
USB Functions Screen
6. Touch the desired function to begin the corresponding
upload.
• Select the upload file from the list that appears.
• A screen will appear to indicate that the upload is in
progress.
• When the upload is complete, the oven will restart.
7. When the startup screen reappears, remove the USB drive
from the USB port, and replace the port cover.
8. Perform the normal “Startup” procedure at the beginning of
this section to use the oven.
OPERATION

Form No. OVMILOM-0817 15
English MAINTENANCE
General
Ovention®Double MiLO™ ovens are designed for maximum
durability and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn off Standby switch, allow unit to cool, turn off
both GFCI switches, and unplug unit before performing
any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces
can break off pad and touch electrical components,
creating risk of electric shock.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Ovention Service
Agent or contact the Ovention Hotline at 855-298-6836.
CAUTION
Do not move or relocate unit for cleaning. Unit is bulky
and heavy.
Never use steel pads, wire brushes, or scrapers to clean unit.
Wear protective rubber gloves and protective eye wear
when cleaning unit.
Improper cleaning of oven could damage catalyst and will
void unit warranty.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention when
cleaning the oven chamber will void the warranty.
Daily Cleaning
To maintain performance and preserve the finish of the
Ovention Double MiLO oven, clean the unit daily.
CAUTION
Do not turn off GFCI switches or unplug unit immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
“Off”
1. Turn off the Standby switch and allow unit to
cool. Cooling fans will operate until the oven
chamber temperature drops below 140°F
(60°C).
Upper
Chamber
GFCI
Switch
Lower
Chamber
GFCI
Switch
2. After the cooling fans shut
off, move both GFCI switches
to the O(Off) position, and
unplug the power cord.
3. Remove and discard any
remaining food product.
4. Remove and clean each
cooking rack using a damp
non-abrasive cloth or nylon
scouring pad (a non-abrasive cleaner may be used for
difficult stains).
5. Remove any spillages using damp paper towel or a non-
abrasive cloth.
6. Wipe down all exterior surfaces using a non-abrasive,
damp cloth (a non-abrasive cleaner may be used for
difficult stains).
7. Wipe dry all surfaces using a non-abrasive, dry cloth.
8. Polish the exterior surfaces of the oven using a good
quality stainless steel cleaner.
9. Reinstall the cooking racks (See INSTALLATION section
for details.
Weekly Cleaning
1. Turn off the Standby switch and allow unit to cool. Cooling
fans will operate until the oven chamber temperature
drops below 140°F (60°C).
2. After the cooling fans shut off, move both GFCI switches
to the O(Off) position, and unplug the power cord.
3. Remove and discard any remaining food product.
4. Remove and clean each cooking rack using a damp non-
abrasive cloth or nylon scouring pad (a non-abrasive
cleaner may be used for difficult stains).
5. Remove any spillages using damp paper towel or a non-
abrasive cloth.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention®when
cleaning the oven chamber will void the warranty.
6. Carefully spray Chemco Dirt Buster III Oven Cleaner onto
a non–abrasive nylon scouring pad.
NOTE: Do not spray cleaner directly into the oven chamber
or into the fan opening at the rear inside of the oven
chamber.
continued...

Form No. OVMILOM-0817
16
English
MAINTENANCE
7. Using the non–abrasive nylon scouring pad, clean
the interior surfaces and the inside of the oven
door of each oven chamber. Clean any other visible
area affected by the grease from cooking as well.
• Reapply Chemco Dirt Buster III Oven Cleaner onto the
nylon scouring pad as needed.
8. Remove and clean the upper and lower drip trays. To
clean each drip tray:
a. Angle the drip tray up to release the tabs on each side of
the tray from the slots located directly below each side
of the oven door.
NOTE: When removing the upper drip tray, make sure to open
the lower oven door to allow clearance for the drip tray.
b. Spray Chemco Dirt Buster III Oven Cleaner onto both
sides of each drip tray. Allow the cleaner to sit for 3–5
minutes.
c. Using a non–abrasive nylon scouring pad, apply
pressure to wipe away grease residue.
d. Wipe the drip trays clean using a damp, non-abrasive
cloth and allow to air dry.
9. Wipe all surfaces clean using a damp, non-abrasive cloth.
10. Wipe dry all surfaces using a non-abrasive, dry cloth.
11. Reinstall the drip trays. To install a drip tray:
a. Angle the rear support on the drip tray up behind the
oven door.
b. Align the tabs at each end of the drip tray with the slots
directly below each side of the oven door.
c. Lower the tabs on the drip tray into the slots on the
oven.
12. Reinstall the cooking racks (See INSTALLATION section
for details.
13. Polish the exterior surfaces of the oven using a good
quality stainless steel cleaner.
Upper
Drip Tray
Lower
Drip Tray
Tab
Rear
Support
Slot
Cleaning the Drip Trays
Monthly Cleaning
“Off”
1. Turn off the Standby switch and allow unit to
cool. Cooling fans will operate until the oven
chamber temperature drops below 140°F
(60°C).
Upper
Chamber
GFCI
Switch
Lower
Chamber
GFCI
Switch
2. After the cooling fans shut off,
move both GFCI switches to
the O(Off) position, and unplug
the power cord.
3. Remove and clean the two
small air filters and the single
large air filter on the back of
the oven. To remove and clean
each filter:
a. Slide the filter straight out of
the filter bracket.
b. Spray the filter with water and/or soak in soap and water.
c. Rinse clean and allow the filter to air dry.
d. When the filter is dry, reinstall the filter into the filter bracket.
Large
Air Filter
Filter Bracket
Small
A
ir Filter
Cleaning the Air Filters
4. Remove each cooking rack.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention when
cleaning the oven chamber will void the warranty.

Form No. OVMILOM-0817 17
English MAINTENANCE
5. Remove and clean the upper and lower crumb trays in
each of the oven chambers. To clean the crumb trays in
each oven chamber:
a. Open the oven door.
b. Remove the lower crumb tray:
• Lift up the front of the lower IR element pack, and hold
in the raised position.
Lower
Crumb Tray
Retaining
Latch
Front of Lower
IR Element
Pack in raised
position.
Removing a Lower Crumb Tray
• Remove the crumb tray by pulling it down and out of
the lower IR element pack.
• Pull the crumb tray out of the oven chamber.
c. Remove the upper crumb tray:
• Release the two retaining latches that hold
the upper IR element pack in position.
• Lower the front of the upper IR element
pack.
NOTE: The upper and lower IR element packs are hinged on
the back side.
Upper
Crumb Tray
Front of Upper
IR Element
Pack in lowered
position.
Removing an Upper Crumb Tray
• Remove the crumb tray by lifting it up and out of the
upper IR element pack.
• Pull the crumb tray out of the oven chamber.
d. Spray Chemco Dirt Buster III Oven Cleaner onto both
sides of each crumb tray. Allow the cleaner to sit for 3–5
minutes.
e. Using a non–abrasive nylon scouring pad, apply
pressure to wipe away grease residue.
f. Wipe the crumb trays clean using a damp, non-abrasive
cloth and allow to air dry.
6. Reinstall the upper and lower crumb trays into each oven
chamber. To install the crumb trays in each oven chamber:
a. Open the oven door.
b. Install the upper crumb tray:
• Align the air channels on the crumb tray with the gaps
on the upper IR element pack.
• Push the back edge of the crumb tray into the slot
along the back side of the oven chamber, above the
IR element pack.
• Raise the upper IR element pack while guiding the
crumb tray into the element pack.
• Rotate the retaining latches into position on the
upper IR element pack to secure the element pack in
position.
Back edge
of crumb
tray.
Retaining Latch
Air Channel
Gap
Replacing an Upper Crumb Tray
c. Install the lower crumb tray:
• While holding up the lower IR element pack, align the
air channels on the crumb tray with the gaps on the IR
element pack.
• Push the back edge of the crumb tray into the slot
along the back side of the oven chamber, below the
IR element pack.
• Lower the upper IR element pack while guiding the
crumb tray into the element pack.
Air
Channel
Gap
Replacing a Lower Crumb Tray
7. Perform the “Weekly Cleaning” procedure in this section.

Form No. OVMILOM-0817
18
English
Symptom Probable Cause Corrective Action
Oven does not operate (blank
touchscreen).
Standby switch turned off or unit unplugged. Make sure unit is plugged in and Standby switch is moved
up to the “On” position.
GFCI switch(es) in the O(Off) position. Move GFCI switch(es) to the I(On) position.
GFCI(s) tripped. Reset GFCI(s) by moving GFCI switch(es) to the O(off)
position and back to the I(On) position. If GFCI(s) continue
to trip, contact Authorized Service Agent or Ovention Hotline
for assistance.
Unit connected to incorrect power supply. Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to determine
and install proper voltage and size electrical receptacle.
Improper cooking of food. Incorrect setpoint temperature or menu item
selection.
Verify desired setpoint temperature and menu item
selection. Change to proper settings, if necessary (refer to
OPERATION section).
IR Element pack or air flow malfunction. Contact Authorized Service Agent or Ovention Hotline for
assistance.
Oven not heating.
Temperature
High Limit
Reset Buttons
Temperature High Limit(s) switch has tripped. Press the Temperature High Limit Reset Button(s) located
on the rear, left side of the oven below the large air filter.
If switch(es) continues to trip, contact Authorized Service
Agent or Ovention Hotline for assistance.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn off Standby switch,
allow unit to cool, turn off both GFCI switches, and unplug
unit before performing any cleaning, adjustments, or
maintenance.
NOTE: To locate an Authorized Ovention®Service Agent, access
the Ovention website at www.oventionovens.com and
select the Service & Support tab, or call the Ovention
Hotline at 855-298-OVEN(6836).

Form No. OVMILOM-0817 19
English OPTIONS AND ACCESSORIES
IMPORTANT NOTE
Additional accessories are available for Ovention Ovens.
Contact the Ovention Hotline at 855-298-OVEN(6836) for
information.
Trays, Racks, and Other Utensils
Several types of pans, screens, and utensils are available for
the Double MiLO oven.
OVNTN-PDL........... Metal Paddle
M1718-PG .............. Round Panini Grill Pan
OVNTN-PS11X16... Pizza Screen, 11” x 16” (279 x 406 mm)
OVNTN-PS12......... Round Pizza Screen, 12” (305 mm)
OVNTN-PS16......... Round Pizza Screen, 16” (406 mm)
Metal Paddle Round
Panini Grill Pan
Round Pizza ScreenPizza Screen
Miscellaneous
OV-FIL-360......... Replacement Air Filter, Small
OVNTN-FIL ........ Replacement Air Filter, Large
OVNTN-CLNR.... Oven Cleaner, case of six bottles
NOTE: Use Oven Cleaner to clean cooking grease and residue
safely from the crumb trays and oven chamber.\

Form No. OVMILOM-0817
20
English
LIMITED WARRANTY
1. PRODUCT WARRANTY
Ovention®, Inc. (“Ovention”) warrants the products that it
manufactures (the “Products”) to be free from defects in
materials and workmanship, under normal use and service,
for a period of one (1) year from the date of purchase when
installed and maintained in accordance with Ovention’s
written instructions or 18 months from the date of shipment
from Ovention. Buyer must establish the product’s purchase
date with Ovention sales representative or by other means
satisfactory to Ovention in its sole discretion.
Ovention warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
 • Ninety(90)DayParts-OnlyWarranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Damage to touchscreens
from abuse or impact; Wear items such as air filters and
conveyor belts; Damage to catalyst from use of non-
approved cleaning products; Product misuse, tampering
or misapplication; improper installation; lack of or improper
cleaning; or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Ovention’s liability and Buyer’s exclusive remedy hereunder will
be limited solely, at Ovention’s option, to repair or replacement
by an Ovention-authorized service agency (other than where
Buyer is located outside of the United States, Canada, United
Kingdom or Australia, in which case Ovention’s liability and
Buyer’s exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to any claim
made within the applicable warranty period referred to above.
Ovention reserves the right to accept or reject any such claim in
whole or part. Ovention will not accept the return of any Product
without prior written approval from Ovention, and all approved
returns shall be made at Buyer’s sole expense. OVENTION
WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE
THE PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.