Ovention Matchbox M1718 User manual

Register Online!
(see page 2)
oventionovens.com
© 2012 Ovention, Inc.
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. eep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
WARNING
ADVERTENCIA
AVERTISSEMENT
Installation and Operating Manual
P/N 07.04.620.00
Matchbox™Oven Model M1718
™

Form No. OVMM-0912
2
CONTENTS
This manual provides the installation, safety, and operating
instructions for Ovention Matchbox Ovens. Ovention
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or operation
of the oven.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
NOTICE
CAUTION
WARNING
INTRODUCTION
Ovention™ Matchbox™ Ovens set a new standard in cooking
quality, speed, flexibility, and efficiency. A new discovery in air
handling not only speeds the cooking process, but “scrubs” and
recirculates the air through the oven—eliminating the need for
a hood system in most installations. Using icon-driven
touchscreens, operators can use, edit, and develop over 1000
custom menu items. Menu items can be developed to include
up to three cooking stages, each with varying heat profiles,
upper and lower air velocity settings, and timing.
Ovention Matchbox Ovens are designed with an innovative food
transport system that allows non-stop operation of the oven. A
slider system with two separate cook surfaces travels back and
forth into the oven chamber. One of the cook surfaces is always
in the oven while the other awaits the next food item.
Ovention Matchbox Ovens are products of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Plug Configuration...............................................................5
Electrical Rating Chart ........................................................5
Dimensions .........................................................................5
Installation .............................................................................6
General ...............................................................................6
Operation...............................................................................7
General ...............................................................................7
Menu Item Information ........................................................7
Startup.................................................................................7
Cooking ...............................................................................8
Shutdown ............................................................................8
Programming Menu Items...................................................9
Changing the Setpoint Temperature .................................10
Creating/Editing Setpoint Temperatures ...........................10
Uploading from a USB Drive .............................................11
Maintenance ........................................................................12
General .............................................................................12
Daily Cleaning ...................................................................12
Weekly Cleaning ...............................................................12
Monthly Cleaning ..............................................................13
Troubleshooting Guide ......................................................14
Options and Accessories...................................................15
Limited Warranty.................................................................15
Authorized Parts Distributors............................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label
located on the left side of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling Ovention for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Ovention website
at www.oventionovens.com and select the Sales &
Service tab.
Business 8:00 AM to 5:00 PM
Hours: Central Standard Time (CST)
(Summer Hours: June to September –
8:00 AM to 5:00 PM CST Monday through Thursday
8:00 AM to 2:30 PM CST Friday)
Telephone: [phone] (Hotshot Hotline)
E-mail: [email protected]
Additional information can be
found by visiting our web site at
www.oventionovens.com.
Need Help?
Call our toll-free
Hotshot Hotline
855-298-OVEN(6836)

Form No. OVMM-0912 3
IMPORTANT SAFETY INFORMATION
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
This oven is designed specifically to heat or cook—NOT
for industrial or laboratory use.
Use Main Disconnect Switch on left side of oven to turn off
oven in emergency.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Ovention
Service Agent or contact the Ovention Hotshot Hotline at
855-298-6836.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt,
pan gripper, or other utensil to remove.
Do not disconnect unit from power supply immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
DO NOT lift unit by platforms on each side of oven
chamber. Platforms are not designed to support weight of
unit. Lift from underneath oven chamber only.
Do not move or relocate unit for cleaning. Unit is bulky and
heavy.
Do not place anything on top of unit; doing so may subject
personnel to injury or could damage unit.
Do not heat sealed containers or products such as whole
eggs in oven. These items may explode.
Use caution and be aware of pinch points when slider
assembly is moving.
Do not store any materials or items inside oven chamber
when not in use.
Improper cleaning of oven could damage catalyst and will
void unit warranty.
Allow a minimum clearance of 1″ (25 mm) along the sides
and rear of unit for proper ventilation. Do not block or
cover any cabinet venting.
WARNING
CAUTION
NOTICE
ELECTRIC SHOC HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit must be grounded properly. Failure to ground unit
properly could result in serious personal injury or
death.
• Turn off Standby switch, allow unit to cool, and turn
OFF Main Disconnect switch before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal
pieces can break off pad and touch electrical
components, creating risk of electric shock.
• Do not pull unit by power cord.
• eep power cord away from heated surfaces.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by an Authorized Ovention
Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
FIRE HAZARD:
• Do not install unit on or around combustible surfaces.
Discoloration or combustion could occur. Unit must be
installed in non-combustible surroundings only.
• Do not use an extension cord. If power cord is too short,
contact a qualified electrician to determine and install
proper voltage and size electrical receptacle near unit.
Install unit in accordance with installation instructions in
this manual.
WARNING
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.

Form No. OVMM-0912
4
IMPORTANT SAFETY INFORMATION
MODEL DESIGNATION
Ovention™ Matchbox™ Ovens are designed to provide
unequaled flexibility in both kitchen and front-of-the-house
installations. The variety of menu options, small footprint, low heat
escape, and hood-less installation make the Matchbox Oven a
single solution alternative to multiple pieces of cooking equipment.
Each Matchbox Oven is equipped with dedicated upper and lower
heating elements and air blowers. The air blowers direct heated
air through upper and lower jet plates inside the oven chamber,
above and below the food. A slider assembly consisting of two
separate cooking surfaces moves between the left platform, oven
chamber, and right platform through the use of a drive motor and
gear wheel. When one cooking surface is in the oven chamber,
the other is on its corresponding platform awaiting the next food
item.
Operator controls consist of two touchscreens (one for each
cooking surface), a Standby switch, and a Main Disconnect switch.
Two removable crumb trays, one below each platform, allow for
easy cleanup. A USB port allows the uploading of pre-
programmed menu items, installation of software updates, and
opportunity for service diagnostics. A 6′ (1829 mm) cord and plug
set is standard.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
M 1 7 1 8
Oven Type
M = Matchbox
Oven Cavity Depth (inches)
Oven Cavity Width (inches)
Touchscreens
Left Platform Oven Chamber Right Platform
Standby Switch
USB Port
Cooking Rack
Crumb
Tray
Platform
Cap
Main Disconnect
Switch
Slider Assembly
(Right End Cap)
Slider Assembly
(Left End Cap)
Oven Door
MODEL DESCRIPTION
Do not cover racks or any other part of oven with metal foil.
Airflow restriction will cause oven to overheat.
Do not lay unit on front or back side. Damage to unit could
occur.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
NOTICE

Model Voltage Watts Amps Phase Hertz Plug Configuration Unit Weight
M1718 208/240 9152/11760 44/49 1 60 NEMA 6-50P 229 lbs. (102 kg)
Model
Overall
Width (A)
Depth
(B)
Height
(C)
Footprint
Width (D)
Footprint
Depth (E)
Rear
Width (F)
Platform
Width (G)
Body
Width (H)
M1718 61-3/4″
(1567 mm)
34-1/2″
(876 mm)
20-1/4″
(514 mm)
19-5/16″
(490 mm)
26″
(659 mm)
32-15/16″
(835 mm)
20-7/8″
(530 mm)
20″
(508 mm)
Form No. OVMM-0912 5
SPECIFICATIONS
Electrical Rating Chart
Dimensions
Specification Label
on left side of unit.
A B
C
F
D
G H G
E
Front View Side View
Top View
Power Cord
NOTE: Ovention Matchbox Ovens are designed to accept
either 208 VAC or 240 VAC. The oven will adjust
automatically to the input voltage.
NOTE: The specification label is located on the left side of the
unit. See the label for the serial number and verification
of unit electrical information.
Plug Configuration
Units are equipped with an electrical cord and plug appropriate
for the electrical rating of the unit. Unit must be connected to a
dedicated circuit.
ELECTRIC SHOC HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
WARNING
Plug Configuration
NOTE: Receptacle not supplied by Ovention.
NEMA 6-50P
Cook Surface Dimensions
17″W x 18″D x 3-1/8″H
(431 x 457 x 79 mm)

Form No. OVMM-0912
6
INSTALLATION
General
Ovention™ Matchbox™ Ovens are shipped with most
components pre-assembled. Care should be taken when
unpacking shipping carton to avoid damage to the unit and
components enclosed.
ELECTRIC SHOC HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 70°F (21°C).
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
Do not lay unit on front or back side. Damage to unit could
occur.
NOTE: Due to the size and weight of the Matchbox Oven, use
the proper number of people for installation based on
the weight of the oven.
1. Inspect the shipping container for obvious signs of transit
damage. If damaged, inform the freight company
immediately. CAUTION! Stop! Do not attempt to use
oven if damaged.
2. Cut and remove the shipping bands from around the oven
packaging.
3. Remove tape and protective packaging from all surfaces of
the unit.
4. Remove cooking racks and crumb trays from packaging.
5. Inspect the oven for freight damage such as dents in the
end caps or inside the oven chamber. If damaged, inform
the freight company immediately.
DO NOT lift unit by platforms on each side of oven
chamber. Platforms are not designed to support weight of
unit. Lift from underneath oven chamber only.
6. Place the unit in the desired location. Make sure to lift from
underneath the front and rear of the oven chamber only.
• ocate the unit in an area where the ambient air
temperature is constant and a minimum of 70° F
(21° C).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop/table is level and strong
enough to support the weight of the unit and food
product.
• Position the unit with a minimum 1” (25 mm) clearance
at the back and on either side for proper venting.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop/table.
CAUTION
WARNING
NOTICE
CAUTION
7. Install a crumb tray underneath each platform.
• Slide the tray underneath the platform and into the tray
support against the oven chamber.
• Position the two hooks on the tray into the holes at the
end of the platform.
Installing a Crumb Tray
8. Install a cooking rack onto each cooking surface of the
slider assembly.
• Move the slider assembly manually to install the racks.
Installing a Cooking Rack
9. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
NOTE: The oven is suitable for either 208 VAC or 240 VAC and
will adjust automatically to the voltage being supplied.
Right Platform
Hook
Crumb Tray
Tray
Support
Bottom of
CrumbTray
Rack
Support
Rack
Support
Cooking
Rack

Form No. OVMM-0912 7
OPERATION
General
Use the following information and procedures to operate an
Ovention™ Matchbox™ oven.
NOTE: Matchbox ovens are designed for pan sizes up to a
standard 1/2-size sheet pan (13″W x 18″D [330 x 457 mm]).
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Use Main Disconnect switch on left side of oven to turn off
oven in emergency.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Avoid unnecessary contact with unit.
Use caution and be aware of pinch points when slider
assembly is moving.
Menu Item Information
Matchbox Ovens are designed to provide unequaled flexibility
and efficiency. Each oven has the capability of storing 1024
custom menu items. Menu items can be organized into
Categories that group together similar items, such as different
varieties of pizza. A total of 128 Categories can be created, with
each Category able to contain 128 specific menu items. All
Categories and/or menu items appear on the Menu screen.
NOTE: It is not necessary to use Categories. The oven can be
set up using specific menu items only.
At initial startup,the Menu screen will show either sample menu
items or customer-specific, preloaded menu items. If the Menu
screen shows sample menu items, these menu items can be
used to help develop specific menu items appropriate for the
installation. Refer to the “Programming Menu Items” procedure
in this section for instructions on creating menu items.
Startup
1. Make sure the Main Disconnect switch is in the ON (I)
position.
2. Move the Standby switch up to the “On” position.
• The left and right touchscreens will energize. The left
touchscreen shows the name of the oven and current
software version. The right touchscreen shows the
available setpoint temperatures.
Startup Screens
WARNING
CAUTION
Breakfast
Temperature: 425 F
Dinner
Temperature: 525 F
Lunch
Temperature: 400 F
UI: X.XX RB: Y.YY
LEFT TOUCHSCREEN RIGHT TOUCHSCREEN
Touch arrow to move
slider assembly
from right-to-left.
Touch arrow to move
slider assembly
from left-to-right.
Touch desired setpoint
temperature.
3. Touch the desired setpoint temperature on the right
touchscreen.
• The slider assembly will move to its default position, if it
is not already there.
• The oven heaters, air blowers, and cooling fans will start
up. Allow 10–15 minutes for the oven to reach setpoint
temperature.
• The left touchscreen shows the current cavity
temperature, the selected setpoint temperature, and the
estimated time remaining to reach setpoint temperature.
• The right touchscreens shows an icon that begins filling
into a circle as the oven reaches setpoint temperature.
Touch the thermometer icon to return to the Setpoint
Temperature screen and select a different setpoint.
Heatup Screens
When the oven reaches setpoint temperature, the oven begins
a temperature stabilizing period (a countdown screen appears).
Oven Stabilizing Screen
After the oven temperature stabilizes, the Menu screen appears
on both the left and right touchscreens. The oven is now ready
for cooking.
Menu Screen
NOTE: The Menu items shown are for example only.
Depending on the configuration of the oven, the Menu
screen will show either sample menu items or customer-
specific, preloaded menu items.
Cavity Temperatue: 107 F
Set Point Temperature: 400 F
Estimated Time Remaining: 6:13
LEFT TOUCHSCREEN RIGHT TOUCHSCREEN
Touch to return to
Temperature Setpoint
screen.
PLEASE WAIT WHILE THE
OVEN TEMPERATURE STABILIZES
5:00
*Sample
Pizza
Sample
Sub
Sample
Wings
400F
1 of 1
MAIN
BACK
*Sample
Pizza
Sample
Sub
Sample
Wings
400F
1 of 1
MAIN
BACK
LEFT TOUCHSCREEN RIGHT TOUCHSCREEN

Form No. OVMM-0912
8
OPERATION
Cooking
Use the following procedures to cook a single item or cook
multiple items continuously.
Single Item Cooking
1. Make sure the oven has reached setpoint temperature.
The Main Menu screen will appear on both touchscreens.
Main Menu Screen
2. Using a paddle, pan gripper, or other utensil, place the food
product onto the cooking surface that is outside of the oven
chamber.
NOTE: The left touchscreen corresponds with the left cooking
surface/platform, and the right touchscreen
corresponds with the right cooking surface/platform.
3. Touch the desired menu item on the corresponding
touchscreen.
• The slider assembly moves the food product into the
oven chamber, and the cooking sequence begins.
• The touchscreen changes to the green Cooking screen
and shows the remaining cook time for the selected
menu item.
Cooking Screen
• When the cooking sequence is finished, the
touchscreen flashes “DONE”, an audible alert sounds,
and the slider assembly moves the food product out of
the oven chamber.
*Sample
Pizza
Sample
Sub
Sample
Wings
400F
1 of 1
MAIN
BACK
Indicates
current
screen. Menu Items
Category (Asterisk indicates
a category. Touch to access
menu items in Category.) Indicates number of
Menu screens available.
A “down” arrow appears
in this box, if necessary.
Indicates oven
setpoint
temperature.
Open
Cooking - Subs
0:30
Indicates remaining cook time.
Touch to pause cooking sequence. Slider assembly
moves food product out of oven chamber. On the red
Pause screen, touch RESUME to return food product
to oven chamber or STOP to cancel cooking.
BURN HAZARD: Pan/tray will be very hot upon removal—
use oven mitt, pan gripper, or other utensil to remove.
4. Using a paddle, pan gripper, or other utensil, remove the
cooked food product.
Queued Item Cooking (Continuous Cooking)
1. Perform steps 1–3 of the “Single Item Cooking” procedure
in this section.
• The slider assembly moves the food product into the
oven chamber, and the cooking sequence begins.
2. Using a paddle, pan gripper, or other utensil, place the next
food product onto the opposite cooking surface that is now
outside of the oven chamber.
3. Touch the desired menu item on the corresponding
touchscreen.
• The touchscreen changes to the In Queue screen and
shows the queued menu item, the queued item cook
time, and the total time remaining until the queued item
is done.
Touchscreens During Queued Item Cooking
• When the first cooking sequence has 10 seconds
remaining, the In Queue screen flashes yellow to
indicate that the slider assembly is about to move.
• When the first cooking sequence is complete, the
corresponding touchscreen flashes “DONE”, an audible
alert sounds, and the slider assembly moves the cooked
food product out of the oven chamber while moving the
queued food product into the oven chamber.
4. Using a paddle, pan gripper, or other utensil, remove the
cooked food product.
5. Repeat steps 2–4 of this procedure for continuous, queued
item cooking.
Shutdown
1. Move the Standby switch down to the “Off” position.
• The oven heaters and touchscreens will shut off.
• The air blowers and cooling fans will continue to operate
until the oven chamber temperature drops below 140°F
(60°C).
Do not disconnect unit from power supply immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
CAUTION
In queue - WIngs
Cook Time: 3:30
Time Until Done: 4:00
Open Cancel
Cooking - Subs
0:30
LEFT TOUCHSCREEN RIGHT TOUCHSCREEN
Touch to cancel current
cooking sequence and
start queued menu item.
Touch to cancel
queued menu
item.
CAUTION

Form No. OVMM-0912 9
OPERATION
Programming Menu Items
Use the following procedure to edit or create menu items. This
procedure requires access to password-protected screens and
should be performed by authorized personnel only.
NOTE: The SB port allows the uploading of pre-programmed
menu items from an external SB drive. Refer to the
“ ploading from a SB Drive” procedure in this section
for details.
1. From the Main Menu screen on either touchscreen, touch
the BACK arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Home screen will appear on the touchscreen.
Home Screen
3. Touch the chef’s hat/spoon icon to access the Menu
Development screen.
Menu Development Screen
Touch to return to
Main Menu screen.
Touch to access
Setpoint Temperature screen
shown at startup.
Touch to access
Menu Development
screen.
Touch arrow to move slider assembly from
left-to-right (right touchscreen shown).
Arrow will appear in opposite corner on left
touchscreen to move slider from right-to-left.
Menu Development
New Edit Back
Touch to edit an
existing menu item.
Touch to create
a new menu item.
Touch to return to
Settings screen.
4. Touch either NEW or EDIT to create or edit a menu item.
• A screen that looks like the Main Menu screen will appear.
• If creating a new menu item, touch an empty box, and
the Menu Item Settings screen will appear. If no empty
boxes are available, touch the “down” arrow in the
bottom right box to scroll to the next Main Menu screen.
If creating a new menu item in an existing Category,
touch the Category, then touch an empty box in the
Category Menu screen.
• If editing an existing menu item, touch the desired menu
item, and the Menu Item Settings screen will appear. If
editing a menu item in an existing Category, touch the
Category, then touch the desired menu item in the
Category Menu screen.
Menu Item Settings Screen
5. Touch each “setting” box on the Menu Item Settings screen
to edit the corresponding setting. Settings include item
name, cook time, top blower percentage, bottom blower
percentage, cook temperature, and number of stages.
• Touching a “setting” box will bring up a keypad specific
to the setting. Enter the desired value using the keypad,
then touch ENTER to return to the Menu Item Settings
screen.
• Menu item names can have up to 16 characters.
• Each menu item can be programmed to have up to
three stages, depending on the food product. Stages are
programmed with unique settings to create a
customized cooking sequence for the menu item.
NOTE: It is not necessary to create stages for a menu item if it
is not required by the food product. If unique stages are
not required, leave the cook time setting for stages 2
and 3 at zero.
• To delete a menu item, change the item name to
DE ETE (all caps) and touch ENTER to return to the
Menu Item Settings screen. Touch BACK/SAVE on the
Menu Item Settings screen to confirm deletion.
6. When the menu item settings are complete, touch
BACK/SAVE to save settings and return to the Menu
Development screen.
• To continue programming, repeat steps 4 and 5 of this
procedure.
• If programming is complete, touch BACK on the Menu
Development screen to return the Home screen.
Start
Cookies
Back/
Save
Bottom
Blower
50%
Stage 1/3
(next)
Top
Blower
50%
Temp
500 F
Time
1:00
Touch to save settings and return
to Menu Development screen.
Touch to start
the menu item
cooking sequence.
Touch to access settings
for next stage.

Form No. OVMM-0912
10
OPERATION
Changing the Setpoint Temperature
Use the following procedure to change the setpoint temperature
for the oven. This procedure requires access to password-
protected screens.
1. From the Main Menu screen on either touchscreen, touch
the BACK arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Home screen will appear on the touchscreen.
3. Touch the thermometer icon to access the Setpoint
Temperature screen shown at startup.
4. Touch the desired setpoint temperature.
Home Screen
Touch to return to
Main Menu screen.
Touch to access
Setpoint Temperature screen
shown at startup.
Touch to access
Menu Development
screen.
Touch arrow to move slider assembly from
left-to-right (right touchscreen shown).
Arrow will appear in opposite corner on left
touchscreen to move slider from right-to-left.
Creating/Editing Setpoint Temperatures
Use the following procedure to edit or create the setpoint
temperature(s) available at oven startup. This procedure
requires access to password-protected screens and should be
performed by authorized personnel only.
1. From the Main Menu screen on either touchscreen, touch
the BACK arrow.
• A password keypad will appear on the touchscreen.
2. Input the password using the keypad, and touch ENTER.
• The Home screen will appear on the touchscreen.
Home Screen
3. Touch the gear icon to access the Settings screen.
Settings Screen
4. Touch the thermometer/gear icon to access the Edit
Setpoints screen.
• The oven can store up to three setpoint temperatures.
Touch to return to
Main Menu screen. Touch to access
Manual Cook screen.
Touch to access
Settings screen.
Back
Touch to access
Logs screen.
Touch to access
USB Interface
screen.
Touch to access
Time/Date screen.
Touch to return to
Home screen.
Touch to access
Alerts Volume
screen.
Touch to access
Edit Setpoints screen.
Touch to access
Service/Diagnostics
screen.

Form No. OVMM-0912 11
OPERATION
5. Edit or create a setpoint temperature.
a. Touch either an existing “setpoint name” box or an
empty “setpoint name box”. A keypad will appear.
b. Enter the desired name using the keypad, then touch
ENTER to save and return to the Edit Setpoints screen.
Touch CANCE to return to the Edit Setpoints screen
without changing the name.
c. Touch the “setpoint temperature” box that corresponds
to the “setpoint name” box in the previous step. A
keypad will appear.
d. Enter the desired temperature using the keypad, then
touch ENTER to save and return to the Edit Setpoints
screen. Touch CANCE to return to the Edit Setpoints
screen without changing the temperature.
Edit Setpoints Screen
6. Repeat step 5 to edit or create another setpoint
temperature.
7. When the setpoint temperature changes are complete,
touch BACK to return to the Settings screen.
• If programming is complete, touch BACK on the
Settings screen to return the Home screen.
Uploading from a USB Drive
Use the following procedure to upload pre-programmed menu
items or firmware updates from an external USB drive. This
procedure requires access to password-protected screens and
should be performed at oven startup by authorized personnel
only.
1. Move the Standby switch up to the “On” position.
• The left and right touchscreens will energize. The left
touchscreen shows the name of the oven and current
software version. The right touchscreen shows the
available setpoint temperatures.
2. Remove the cover from the USB port above the Standby
switch, and insert the USB drive into the port.
3. Touch the upper left-hand corner on the left touchscreen.
• A password keypad will appear on the touchscreen.
BackDinner
Breakfast Lunch
525
425 400
Touch “setpoint name”
box to edit/create
name of setpoint. Touch “setpoint temperature”
box to edit/create setpoint
temperature.
Touch to return to
Settings screen.
Startup Screens
4. Input the password using the keypad, and touch ENTER.
• The Settings screen will appear on the left touchscreen.
Settings Screen
5. Touch the USB icon to access the USB Interface screen.
6. Touch the desired function to begin the corresponding
upload.
• A screen will appear to indicate that the upload is in
progress.
• When the upload is complete, the oven will restart.
USB Interface Screen
7. When the startup screens reappear, remove the USB drive
from the USB port, and replace the port cover.
8. Perform the normal “Startup” procedure at the beginning of
this section to use the oven.
Back
Update
Relay
Firmware
Update
Display
Firmware
Load
Config
File
Read
Recipes
Read
Logs
UI:
X.XX
RB:
Y.YY
Touch to upload
relay firmware
update.
Touch to upload
pre-programmed
menu items.
Touch to upload touchscreen
firmware update.
Breakfast
Temperature: 425 F
Dinner
Temperature: 525 F
Lunch
Temperature: 400 F
UI: X.XX RB: Y.YY
LEFT TOUCHSCREEN RIGHT TOUCHSCREEN
Touch here to access password keypad followed by
the Settings screen.
Back
Touch to access
USB Interface screen.
Touch to return to
Home screen.

Form No. OVMM-0912
12
MAINTENANCE
General
Ovention™ Matchbox™ Ovens are designed for maximum
durability and performance with minimum maintenance.
ELECTRIC SHOC HAZARD:
• Turn off Standby switch, allow unit to cool, and turn
OFF Main Disconnect switch before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal
pieces can break off pad and touch electrical
components, creating risk of electric shock.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Ovention
Service Agent or contact the Ovention Hotshot Hotline at
855-298-6836.
Do not move or relocate unit for cleaning. Unit is bulky and
heavy.
Never use steel pads, wire brushes, or scrapers to clean
unit.
Wear protective rubber gloves and protective eyewear
when cleaning unit.
Improper cleaning of oven could damage catalyst and will
void unit warranty.
WARNING
CAUTION
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention when
cleaning the oven chamber will void the warranty.
Daily Cleaning
To maintain performance and preserve the finish of the
Ovention Matchbox Oven, clean the unit daily.
Do not disconnect unit from power supply immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.
1. Turn off the Standby switch and allow unit to cool. Cooling
fans will operate until the oven chamber temperature drops
below 140°F (60°C).
2. Move the Main Disconnect switch to the OFF (O) position
after the cooling fans shut off.
3. Remove and discard any remaining food product.
4. Remove and clean each cooking rack using a damp non-
abrasive cloth or nylon scouring pad (a non-abrasive
cleaner may be used for difficult stains).
5. Remove any spillages using damp paper towel or a non-
abrasive cloth.
6. Remove and clean each crumb tray.
• Brush crumbs into a waste container.
• Clean the tray using damp paper towel.
7. Reinstall the crumb trays (see OPERATION section for
details).
8. Wipe down all exterior surfaces using a non-abrasive,
damp cloth (a non-abrasive cleaner may be used for
difficult stains).
9. Wipe dry all surfaces using a non-abrasive, dry cloth.
10. Polish the exterior surfaces of the oven using a good
quality stainless steel cleaner.
Weekly Cleaning
1. Turn off the Standby switch and allow unit to cool. Cooling
fans will operate until the oven chamber temperature drops
below 140°F (60°C).
2. Move the Main Disconnect switch to the OFF (O) position
after the cooling fans shut off.
NOTE: To access all sides of the end caps and center divider,
the slider assembly must be moved manually during the
procedure. See the “Cleaning the Slider Assembly”
illustration in this procedure for details.
3. Carefully spray Chemco Dirt Buster III Oven Cleaner onto
all sides of the two end caps and center divider on the
slider assembly.
NOTE: Do not spray cleaner directly into the fan opening at the
rear inside of the oven chamber.
4. Using a non–abrasive nylon scouring pad, clean the two
end caps and center divider on the slider assembly. Clean
any other visible area affected by the grease from cooking
as well.
NOTICE
CAUTION

Form No. OVMM-0912 13
MAINTENANCE
5. Wipe all surfaces clean using a damp, non-abrasive cloth.
6. Wipe dry all surfaces using a non-abrasive, dry cloth.
7. Perform the “Daily Cleaning” procedure in this section.
Cleaning the Slider Assembly
Monthly Cleaning
1. Turn off the Standby switch and allow unit to cool. Cooling
fans will operate until the oven chamber temperature drops
below 140°F (60°C).
2. Move the Main Disconnect switch to the OFF (O) position
after the cooling fans shut off.
3. Remove and clean the two air filters on the back of the
oven. To clean each filter:
a. Slide the filter straight out the side of the filter bracket.
b. Spray the filter with water and/or soak in soap and
water.
c. Rinse clean and allow the filter to air dry.
d. When the filter is dry, reinstall the filter into the filter
bracket.
Spray and clean right side
of center divider.
Spray and clean left side
of center divider.
Spray and clean
each end cap.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention when
cleaning the oven chamber will void the warranty.
Cleaning the Air Filters
4. Remove and clean the upper and lower jet plates inside the
oven chamber. To clean the jet plates:
a. Unlatch and open the oven door so that the inside of the
oven chamber is exposed.
b. Remove the upper and lower jet plates. Remove the
plates by pulling the handles straight out of the oven.
c. Spray Chemco Dirt Buster III Oven Cleaner onto both
sides of each jet plate. Allow the cleaner to sit for 3–5
minutes.
d. Using a non–abrasive nylon scouring pad, apply
pressure to wipe away grease residue.
e. Wipe the jet plates clean using a damp, non-abrasive
cloth and allow to air dry. Do not reinstall at this time.
Cleaning the Jet Plates
5. Clean the visible areas of the oven chamber using the
same procedure as the jet plates (steps “c” through “e”
above).
6. Reinstall the upper and lower jet plates into the oven
chamber.
7. Close the oven door and secure both door latches.
8. Perform the “Weekly Cleaning” procedure in this section.
Upper
Jet Plate
Oven
Door
Lower
Jet Plate
Door
Latch Handle
Cord removed for clarity.
Air Filter
Temperature
High-Limit
Reset Button
Air Filter
Filter Bracket

Symptom Probable Cause Corrective Action
Oven does not operate
(blank touchscreen).
Standby switch turned off, Main
Disconnect turned OFF (O), or unit
unplugged.
Make sure unit is plugged in, Main Disconnect switch
is in ON (I) position, and Standby switch is moved up
to the “On” position.
Unit connected to incorrect power supply. Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to
determine and install proper voltage and size electrical
receptacle.
Irregular slider movement. oose screw and/or bracket. Check all screws on slider system. Tighten screws, if
necessary.
Malfunction of gear and/or slider system. Contact Authorized Service Agent or Ovention Hotshot
for assistance.
Incorrect software installed on oven
operating system.
Contact Authorized Service Agent or Ovention Hotshot
for assistance.
Improper cooking of food. Incorrect setpoint temperature or menu
item selection.
Verify desired setpoint temperature and menu item
selection. Change to proper settings, if necessary
(refer OPERATIONsection).
Jet plate or air flow malfunction. Contact Authorized Service Agent or Ovention Hotshot
for assistance.
“Check Fan” Indicator light
is on (located on front, right
side of oven chamber).
Check Fan
Indicator Light
Check Fan
Indicator Light
Ambient air temperature is over 95°F
(35°C).
ight will illuminate in ambient temperatures over 95°F
(35°C). Verify light shuts off after ambient temperature
drops below 95°F (35°C) consistently. If not, see
“Probable Causes” listed below.
Air filters are dirty. Check air filters and clean, if necessary. Refer to
“Monthly Cleaning” procedure in MAINTENANCE
section.
Cooling fan(s) malfunction. Contact Authorized Service Agent or Ovention Hotshot
for assistance.
Oven not heating.
Temperature
High Limit
Reset Button
Temperature High imit switch has
tripped.
Press the Temperature High imit Reset Button
located on the back of the oven chamber near the
bottom. If switch continues to trip, contact Authorized
Service Agent or Ovention Hotshot for assistance.
Form No. OVMM-0912
14
TROUBLESHOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOC HAZARD: Turn off Standby switch,
allow unit to cool, and turn OFF Main Disconnect switch
before performing any cleaning, adjustments, or
maintenance.
WARNING
NOTE: To locate an Authorized Ovention Service Agent, access
the Ovention website at www.oventionovens.com and
select the Sales & Service tab, or call the Hotshot
Hotline at 855-298-OVEN(6836).

Form No. OVMM-0912 15
OPTIONS AND ACCESSORIES
Cooking Rack
(P/N 0701-2085)
Additional cooking racks are
available as an accessory.
Air Filter (P/N 04.55.001.00)
Additional air filters are available as an
accessory.
Approved Products
Chemco Dirt Buster III Oven Cleaner
(P/N 0700-8001)
Use Chemco Dirt Buster III Oven Cleaner to
clean cooking grease and residue safely from
the slider system end caps, jet plates, and oven
chamber.
LIMITED WARRANTY
1. PRODUCT WARRANTY
Ovention, Inc. (“Ovention”) warrants the products that it
manufactures (the “Products”) to be free from defects in
materials and workmanship, under normal use and service, for
a period of one (1) year from the date of purchase when
installed and maintained in accordance with Ovention’s written
instructions or 18 months from the date of shipment from
Ovention. Buyer must establish the product’s purchase date by
filling out Ovention’s Warranty Registration form online
(www.OventionOvens.com) or by other means satisfactory to
Ovention in its sole discretion.
THE FOREGOING WARRANTIES ARE EXC USIVE AND IN
IEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMP IED, INC UDING BUT NOT IMITED TO ANY IMP IED
WARRANTY OF MERCHANTABI ITY OR FITNESS FOR A
PARTICU AR PURPOSE OR PATENT OR OTHER
INTE ECTUA PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Damage to touchscreens
from abuse or impact, Wear items such as air filters, Damage
to catalyst from use of non-approved cleaning products,
Product misuse, tampering or misapplication, improper
installation, lack of or improper cleaning, or application of
improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Ovention’s liability and Buyer’s exclusive remedy hereunder will
be limited solely, at Ovention’s option, to repair or replacement
by an Ovention-authorized service agency (other than where
Buyer is located outside of the United States, Canada, United
Kingdom or Australia, in which case Ovention’s liability and
Buyer’s exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to any claim
made within the applicable warranty period referred to above.
Ovention reserves the right to accept or reject any such claim
in whole or part. Ovention will not accept the return of any
Product without prior written approval from Ovention, and all
approved returns shall be made at Buyer’s sole expense.
OVENTION WI NOT BE IAB E, UNDER ANY
CIRCUMSTANCES, FOR CONSEQUENTIA OR INCIDENTA
DAMAGES, INC UDING BUT NOT IMITED TO ABOR
COSTS OR OST PROFITS RESU TING FROM THE USE OF
OR INABI ITY TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR BECOMING A
COMPONENT OF ANY OTHER PRODUCT OR GOODS.

Ovention, Inc.
10500 Metric Drive, Suite 128
Dallas, TX 75243 U.S.A.
972-239-2000 x233
[email protected]
www.oventionovens.com
Printed in U.S.A. September 2012 P/N 07.04.620.00 Form No. OVMM-0912
OVENTION AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones Mc eod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Service Solutions Group
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
3Wire Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Mableton 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HAWAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
ombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOWA
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
ENTUC Y
Service Solutions Group
exington 859-254-8854
Service Solutions Group
ouisville 502-451-5411
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Bildons Appliance Service
Detroit 248-478-3320
Commercial Kitchen Service
Bay City 517-893-4561
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOTA
GCS Service
Plymouth 800-345-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. ouis 314-890-0700
Kaemmerlen Parts & Service
St. ouis 314-535-2222
NEBRAS A
Anderson Electric
Omaha 402-341-1414
NEVADA
Burney’s Commercial
as Vegas 702-736-0006
Hi. Tech Commercial Service
N. as Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW YOR
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Duffy’s Equipment Services, Inc.
Buffalo 800-836-1014
3Wire Northern
Plattsburgh 800-634-5005
Duffy’s Equipment Services, Inc.
Sauquoit 800-836-1014
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Service Solutions Group
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Brooklyn Heights 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
O LAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance Installation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
Fort Worth 800-433-1804
Armstrong Repair Service
Houston 713-666-7100
Cooking Equipment Specialist
Mesquite 888-866-9276
Refrigerated Specialist, Inc.
Mesquite 888-866-9276
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UTAH
a Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
WASHINGTON
3Wire Restaurant Appliance
Seattle 800-207-3146
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
Key Food Equipment Service
Victoria 250-920-4888
MANITOBA
Air Rite, Inc.
Winnipeg 204-895-2300
NEW BRUNSWIC
EMR Services, td.
Moncton 506-855-4228
ONTARIO
R.G. Henderson td.
Toronto 416-422-5580
Choquette - CKS, Inc.
Ottawa 613-739-8458
QUÉBEC
Choquette - CKS, Inc.
Montreal 514-722-2000
Choquette - CKS, Inc.
Québec City 418-681-3944
Need Help?
Call our toll-free
Hotshot Hotline
855-298-OVEN(6836)