Owlet Cam 2 User manual
2
This part of the user guide will help you get your Cam 2
set up, online and installed.
Getting Online
We recommend setting your Owlet Cam 2 up in the Owlet
App before physically installing your Cam 2 in your nursery.
Before you get started:
1. Confirm that you have a 2.4Ghz wireless network
available, as the Cam 2 only connects via 2.4Ghz.
2. Make sure that you know your WiFi password.
Download the latest Owlet App and create an
account if you don’t already have one.
Select Add a Device, and then select the Cam 2.
Follow the prompts to get your Cam 2 set up.
Check these error codes if you are unable to get
successfully set up.
EN
Getting your Owlet Cam 2 Set Up
OC 20
If you see this error, take a look at the behavior of the
LED on the Cam 2
Is it blinking blue?
Check the following:
• Make sure the WiFi network name and password
are entered correctly.
• Make sure your mobile device is connected to the
same WiFi as the one you want your Cam 2
connected to.
• Make sure your WiFi network is 2.4 GHZ. Cam 2
does not currently support 5 GHZ.
Is it a solid blue?
• Confirm that you selected Cam 2 at the beginning
of the setup process, and please try again.
OC 22, OC 23, OC 24, OC 25
If you see any of these errors, your Cam 2 experienced
an error during the setup process and you will need to try
setting it up again. If you repeatedly see this error, please
contact Customer Support for additional assistance.
+1 884-334-5330
contact@owletcare.com
3
Getting your Cam 2 installed
The Cam 2 can be installed and
mounted two different ways: in a
birds eye view or on a flat surface.
Place the Cam 2 and all cables 36 inches
(92 cm) away from the edge of the crib.
Cables within 36 inches (92 cm) of the
edge of the crib should be covered.
1 Place it on a flat surface using the
magnetic base and adjust for
desired tilt angle.
2Mount it on a wall above the crib
using the base as a wall mount for
a bird’s-eye view of the crib or for
an expanded view of your nursery.
The next steps will guide you through
mounting the Cam 2 on the wall
(above the crib).
You can also view our Installation Video
at support.owletcare.com
4
What’s in the Box
Owlet Cam 2
Mounting
plate
Magnetic base
Measuring tape
(not included)
Cables with Owlet wraps*
and room temperature and humidity sensor 21x cable guards
18x long guards
1x end piece
2x L-brackets
Power adapter
Small Phillips screwdriver
(not included)
1x screw
Wall Mounting Kit Tools Needed to Mount the Cam 2
5
1Measure and mark
Measure 36 inches (92 cm) from the
top of your baby’s mattress and make
a mark on the wall — this is where the
Cam 2 will be mounted. Center this
mark above baby’s crib for the optimal
viewing angle.
Consider which outlet to use. The
outlet should be at least 36 inches
(92 cm) away from the crib to ensure
no exposed cables will be within
baby’s reach. The next steps will
instruct you on how to cover
all cables.
It’s also important to consider the
location of the temperature and
humidity sensor. The sensor can
be found near the end of the smart
cable on the side that connects to the
power adapter. It is best to ensure
the temperature sensor is not directly
above a heat or air vent to get more
accurate readings around the room’s
overall comfort levels.
36 inches
(92 cm)
36 inches (92 cm)
(six cable guards)
6
3Unwind the cable 4Thread the cable
Remove the cable wraps and
unwind the cable.
Thread the cable down the channel
of the mounting plate, aligning the
orange sticker on the cable to the top
of the mounting plate.
2Align and fasten
Align the center hole of the mounting
plate with the mark you’ve made on
the wall. Using the provided screw,
fasten the mounting plate to the wall
with the arrows pointing upward.
sticker
7
5Mount the base
Position the large holes of the
magnetic base over the protruding
tabs on the mounting plate, then slide
downward until it clicks.
sticker
Attach the Cam 2 to the magnetic
base. Plug the cable into the Cam 2.
6Attach the Cam 2
The orange sticker should be
placed just above the mounting
plate so that you have enough
cable slack to position the Cam 2
to your desired angle.
8
The cable guards use high-strength
adhesive. Take your time during
installation to ensure proper placement.
1Peel off adhesive cover from the
back of a long guard
2Thread cable down the center
of a long guard
3Snap long guard onto the
bottom of the mounting plate
4Press firmly onto wall
5Repeat steps 1–4 with remaining
long guards until you reach the
height of the wall outlet
7Mount cable guards
long guard
9
Use the right or left L-bracket to guide
the cable in the direction of the wall
outlet.
Install long guards until any cable
within 36 inches (92 cm) of the edge
of the crib is covered. Continue adding
long guards as needed to reach the
outlet. Finally, install the end piece
when you are within 6-10 inches of
the outlet (this allows enough room to
wrap excess cable with velcro).
8Mount L-bracket
L-brackets
end piece
10
For contact information specific to
your region, please visit
https://support.owletcare.com
Need Help?
Gather the excess cable into a loop.
Secure the top section of the loop
by feeding the cable wrap through
the first hole. The Owlet logo faces
outward. Secure the bottom section
of the loop to the top section by
feeding the cable wrap through the
second hole (The loop should now
look like a bow). Secure remaining
cable wrap.
Once the excess cable has been
wrapped securely, connect the power
cable to the power adapter and plug
it in.
You’re all set! You can now use the
App to reference how to adjust the
Cam 2 angle until you achieve the
desired view.
9Wrap excess cable with velcro
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How to Use your Owlet Cam 2 in the App
This portion of the user guide will help you understand how to use the
Cam 2 and all it’s features within the App.
Cam 2 Home Screen
You can view your Cam 2 stream
on iOS or Android devices. Up to 4
devices can stream at the same time.
• Select the [ ] icon or rotate your
phone horizontally to view in
full screen.
• Zoom in up to 4x by double
tapping on the screen, or using
your fingers to pinch in and out.
2-Way Talk
Use this feature to speak to your
child from another room.
Button — ON
Child can hear you
(microphone has a green
background)
When you have this feature
enabled, you will be unable
to hear the sound from the
Cam, so make sure that you
hit the button again when you
aren’t speaking.
Button — OFF
Child cannot hear you
12
Audio Options
On
When the Owlet App is open,
you can hear the audio from your
baby’s room. When you switch tabs
or close the App, you will not hear
sounds from their room.
Off
If you select “off” here, you
will not hear the audio from the Cam.
Video will continue streaming.
Background Audio
When this option is selected,
you will continue to hear the audio
from the Cam 2 even if your App is
closed or you are using your device
for something else. This allows you to
listen in on your child while using your
phone for other purposes.
Video Quality
The Cam 2 can stream up to 1080p,
providing a high quality stream.
However, the video streaming quality
can be impacted by a variety of
factors. Cam 2 is set up to run on
“Auto,” which will automatically
adjust the stream quality to ensure
a consistent stream. You can select
another viewing resolution (1080p,
480p or 360p) as desired. Owlet
recommends to use the Auto setting
to ensure that you can maintain a
consistent stream.
• To see what streaming quality
your Cam 2 is providing, triple
tap to the left of the word “Auto.”
Room Status
By default, the status under the
Cam 2 feed will inform you if the
room is uncomfortable based on the
temperature and humidity levels.
The status will be updated to reflect
the default or customized comfort
settings under Notifications.
• Room is Comfortable
• Room is Uncomfortable
Temperature & Humidity Readings
The Owlet Cam has a built-in
temperature and humidity sensor
that displays the temperature in
Fahrenheit or Celcius and the humidity
as a percentage. Consider where the
thermostat gets located in the room
in order to ensure accurate readings.
13
Cam 2 Notifications
Notifications that are sent when your
Cam 2 detects a specific event (crying,
sound, motion). The three types of
notifications that can be sent are:
• Cry Detection: get notified when
crying is detected by the Cam 2.
• Sound Detection: get notified
when sound in the room is
detected above the set threshold.
• Motion Detection: get
notifications when motion has
been detected in the Cam 2
frame.
• Room Comfort /Sleep Assist:
get notified when the room
temperature or humidity levels
are outside the specified
thresholds.
Thresholds
• Cry, Sound & Motion: settings
have thresholds that allow you
to adjust the sensitivity required
to trigger a notification.
• Room Comfort/Sleep Assist:
has adjustable ranges to allow
for customization that meets
your environmental setting.
Temp: can be set anywhere
between 40˚F-90˚F, with ranges
in 5 degree increments.
Default are set to 60˚F (16˚C)
and 80˚F (28˚C)
The Cam 2 reads the temperature in Celsius,
and is converted to Fahrenheit, so the readings
could be off by an average of 1-3 degrees
Humidity: defaults are from from
10-90% RH (Relative Humidity)
Notifications & Video Clips
14
Time Between Notifications
Use this setting to determine
how often you want to receive
notifications. A mobile device will only
receive specified notifications once
during the time period set.
• For example, if your time
between notifications is set to
5 minutes, you will only be
notified that Baby is crying once
during that 5 minutes. If they are
still crying at minute 6, you will
get another notification.
This can be set as frequently as
1 minute, up to 1 hour for cry, sound,
motion. Room comfort levels are
every 30 minutes, 60 minutes, or
up to 24 hours.
Thresholds and time between
notifications will be the same for
all mobile devices associated with
the account.
Cam 2 Notifications — ON
In order for a specific mobile device to
receive notifications, they must have
Cam 2 Notifications enabled to ON on
the home page.
This allows for multiple devices to
be connected to the Cam 2, but only
those who want notifications will
get them.
Video Clips
Video clips can be captured when
sound, motion, or crying are detected in
Baby’s room. Clips will be saved in the
Owlet App for 7 days, and can be saved
to your mobile device. The video clips
will capture a few moments before the
event, as well as a few moments after.
• Video clips can be captured
when crying, sound, or motion
is detected by Cam 2 until
they expire.
Playing A Video Clip
Click on the preferred video clip.
The video will go to full screen and
can be rotated to landscape mode.
You can play, pause, fast forward
and rewind (~4 seconds).
Mute audio, go full screen, or hit the
share button for more options.
The share button will present you options:
• Delete the video from the account
• Share the video
• Save video to your device
15
Video Clip Management
• Availability: Video clips are
available for users to view for
7 days after the clip is captured.
• Sort & Filter: You can sort and
filter your clips by type.
• Video clip deletion: Delete those
that are not useful.
To delete a video clip, press
“Select”, and check which videos
you want to delete.
You can also delete the video clip
from the full screen view by
clicking the share button.
Once they are deleted in the app,
other users logged into that
account will also lose access to
those video clips.
History
Video clips can also be found under
the History tab, and will be included
with any other history associated with
that day. When pressing the list item
view, you will be shown a list of all
video clips that were captured on
that day.
16
Here are some steps to follow if you see these icons on
your Cam feed.
Your Mobile device is offline
This error means that your mobile device does not
currently have a connection to the internet through
either WiFi or a cellular network.
Check and make sure your mobile device is not in
airplane mode.
Owlet Cam 2 is Offline
This message indicates that the Owlet Cam 2 does not
have a connection to the internet. You can verify this or
resolve this issue by checking the following:
Verify the Cam 2 has power.
• Check to confirm that the unit is
plugged in and powered on.
• Recycle the power by unplugging it,
waiting 30 seconds, and
then hitting the Try Again
button again.
Having trouble getting a Cam feed to show up?
Log out and then back into the app. Once logged back in,
see if the connection is restored.
Check that your WiFi is online and broadcasting.
• If your phone is connected to the same WiFi, turn off
cellular services and see if you can get on the internet.
• If WiFi is broadcasting properly or you’re in an area
with a new wireless connection.
Re-Pairing Instructions
Repairing the Cam will reset the
Wi-Fi connection to the Cam.
Go to Account tab, MyOwletDevices
(choose your Cam), Wi-Fi, + Connect
to new network and follow prompts.
Re-Registering Instructions
Re-Registering the Cam will remove the Cam from
the account, Owlet backend services and erase
Wi-Fi connections.
Go to the Account tab, select the Camera, and then
select ‘Remove this device’.
Under the Account tab, scroll to the bottom and
Select +Add Owlet device. Follow prompts.
17
The Owlet App allows you to do more than just view your
Cam 2 feed. You can also navigate your account and other
Cam 2 settings and general information in the Account tab.
From the Account tab, and select your Cam 2 from the list
of Owlet Devices where you can:
• Change your Cam 2 name, or change which child’s
profile the Cam 2 is assigned to.
• Access your Notification settings.
• Add a new WiFi network, or re-pair your WiFi connection
• Turn your LED Status lights on/off
• Retrieve your Cam 2 Serial Number, Firmware Version,
and WiFi strength.
• Remove and delete your Cam 2 from your account.
Cam Settings and Account Information
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Appendix
19
20
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the manufac-
turer’s instructions, may cause interference harmful to radio
communications.
WEE COMPLIANCE STATEMENT
Owlet is committed to meeting the requirements of directive
2012/19/EU on waste electrical and electronic equipment
(WEEE). Please visit our website at owletcare.com to nd
out more about the proper disposal of Owlet products in
the EU and UK.
DECLARATION OF CONFORMITY STATEMENT
Hereby, Owlet Baby Care declares that the Owlet Cam 2 is
in compliance with Directive 2014/53/EU. The full text of the
EU declaration of conformity is available at the following
internet address:
https://owletbabycare.co.uk/pages/ce-compliance
FREQUENCY RANGE AND MAXIMUM OUTPUT
2412-2472MHz (0.0249 output Watts)
U.S. Pat. Nos. D864147 and D864148.Other patents pending
IC : 21386-OC2A
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interferences,
and (2) this device must accept any interferences, including
interferences that may cause undesired operation of the
device.
Children have STRANGLED in cords. Always use
protective covering when used within 3 feet of crib.
Check before each use to ensure the cord is not
exposed to your child. Immediately discontinue use if
the protective covering is damaged or broken. Do not
remove tag from cord or protective covering.
WARNING:
Strangulation Hazard!
IMPORTANT SAFETY INSTRUCTIONS
• WARNING: The Owlet Cam 2 is not a medical device. It is
not intended for use as a medical device or to replace a
medical device. It does not and is not intended to diagnose,
cure, treat, alleviate or prevent disease or health condition
or investigate, replace or modify anatomy or any physiolog-
ical process.
• For indoor use only. To reduce the risk of re or electrical
shock, DO NOT expose this product to water or moisture. DO
NOT use monitor near water (such as bathtub, sink, etc.) or
submerge in water.
• The use of this monitor should not replace proper adult/
parental supervision. You should check your child’s activity
at regular intervals, as this monitor will not alert parents to
the silent activities of a child.
• NEVER attempt to disassemble the product. This is danger-
ous and will void the warranty.
• The user should not attempt to service/repair monitor.
• Use only the adapter supplied with this product. Incorrect
adapter polarity or voltage can seriously damage the
product.
• To prevent entanglement and overheating, DO NOT use
extension cords.
• The adapter may become slightly warm to the touch
during operation. This is normal.
• ALWAYS unplug the AC adapter from the wall during
extended periods of non-use.
• Check to make sure wall outlet plates are not unusually
hot to the touch. If they are, immediately unplug cords from
these outlets. Check that all outlet connections are in good
condition so that adapter is not loose or that no wiring is
exposed. Have a qualied, licensed electrician check that no
wiring is exposed.
• DO NOT place adapter/wall plug under a window where
a child might use it to step on and/or reach something that
might be dangerous.
• Adult assembly is required. Keep small parts away from
children when assembling. Exercise care when unpack-
ingthe product.
• This product is not a toy. DO NOT allow children to play
with it.
• Monitor uses encrypted transmission over FCC-managed
frequencies. Always remember to password-protect your
WiFi router.
ADDITIONAL SAFETY INSTRUCTIONS
• VENTILATION: DO NOT block ventilation openings.DO NOT
place on a bed, sofa, rug or similar surface.DO NOT place in a
bookcase or cabinet that may restrict air ow.
• HEAT: The monitor should be situated away fromheat
sources, such as radiators, heat registers, stoves orother
appliances that produce heat. Also, keep these components
out of direct sunlight.
• POWER CORD PROTECTION: The power supply cord should
be routed so that it is not likely to be walked on or pinched
by items placed upon or against it. Pay particular attention
to the cord at the plug and at the point it exits from the
monitor.
LIMITED WARRANTY
Owlet proudly stands behind its products. Our warrantie-
sare found at: https://owletcare.com/pages/warranty.
FCC COMPLIANCE STATEMENT
Changes or modications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment. Please
ONLY use the supplied power adapter. Failure to so do may
void our limited warranty. This equipment has been tested
and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are
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