PACH & COMPANY Quantum Q9000iP Series User manual

QUANTUM Q9000iP SERIES MANUAL
Version 042018
TABLE OF CONTENTS
Limitation of Liability
Products Limited Warranty
Limited Warranty Limits and Exclusions
CHAPTER 1 GETTING STARTED
CHAPTER 2 INSTALLATION AND WIRING DIAGRAM
General Wiring Diagram
Power Wiring Diagram
VOIP Diagram
Door Strike Wiring Diagram
Input Devices and Door Sensor Wiring Diagram
Satellite System Wiring Diagram
CHAPTER 3 KEYPAD CORRELATION TABLE
CHAPTER 4 PROGRAMMING
Log-in to Programming Mode
Function Code 15: Initializing Event Recording
Function Code 16: Auto Unlock Schedule (AUS)
Function Code 17: Time Zone (TMZ)
Function Code 18: Holiday Zone (HLD)
Function Code 19: Directory Digit
Function Code 20: AUXIN1
Function Code 21: AUXIN2
Function Code 22: Do Not Disturb
Function Code 23: Lock-out Count
Function Code 24: Alarm
Function Code 25: Keypad Beep
Function Code26: Door Beep
Function Code 27: Talk Time
Function Code 28: Unlock Relay 1 Time
Function Code 29: Unlock Relay 2 Time
Function Code 33: Temporary Code
Function Code 34: Special Code
Function Code 35: Temporary Card
Function Code 36: Special Card
Function Code 38: System Acknowledge
Function Code 39: Disable and Enable Remote Access
Function Code 40: DTMF Relay 1
Function Code 41: DTMF Relay 2
Function Code 42: Relay 2 Mode
Function Code 43: Do Not Disturb Zone
Function Code 44: Disable Time Zone Relay

Function Code 00: Change Master Code
Function Code 01: Add New Tenant Directory
Function Code 02: Edit Existing Directory
Function Code 03: Delete Tenant Directory
Function Code 04: Clear All Tenant Directories
Function Code 05: Enable or disable Call
Function Code 06: Add New Access Code
Function Code 07: Delete Access Code
Function Code 08: Clear All Access Codes
Function Code 09: Access Code Digit
Function Code 10: Add New Card or Transmitter
Function Code 11: Delete Card or Transmitter
Function Code 12: Clear All Cards and Transmitters
Function Code 13: Set Time
Function Code 14: Set Date
Function Code 45: Relay 1 and 2 Unlock Timer
Function Code 46: Firmware Version
Function Code 48: PBX Enable
Function Code 49: Edit Existing Access Code, Temporary Code and
Special Code
Function 50: Erase Memory to Factory Default
Function Code 51: Welcome Screen
CHAPTER 5 OPERATIONS
Call from the System
Opening Door Remotely
Opening Door Using Access Code, Temporary Code and Special Code
Opening Door Using Card, Temporary Card, and Special Card
Extending Talk Time
Call the System from Remote Location
CHAPTER 6 QWCM
LIMITATIONS OF LIABILITY
This manual is subject to change without notice.
Pach and Company is not liable for any errors that might occur from use of this document, nor is any commitment to update the information herein implied.
Pach and Company does not assume any liability for any damages, which may arise in installation or use of the Quantum Q9000iP Series Pach and
Company does not assume liability for any incompatibility between the Quantum Q9000iP Series and users devices.
Pach & Company reserves the right to make changes without prior notice to any products in order to improve reliability, function or design.
PRODUCTS LIMITED WARRANTY
New Products warranty (24 months)
Products are warranted to be free of defects in material or workmanship for a period of 24 months from the date of purchase.
Products must be purchased from authorized distributors and install by qualified installers.
Warranty can only be honored to the authorized distributors or qualified installers.
RMA must be issued by Pach and Company Technical Department for any replacement part(s).
Replacement part(s) will be shipped via UPS Ground within the 24 months warranty. The defective part(s) must be returned to Pach and Company
within 15 days.
Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to,
any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
Wiegand Card, Keyfob and Transmitter Warranty (90 days)
Warranted to be free of defects in material and workmanship for a period of 90 days from the date of purchase.
RMA must be issued by Pach and Company Technical Department for replacement.
Replacement part(s) will be shipped via UPS Ground within the 24 months warranty. The defective part(s) must be returned to Pach and Company
within 15 days.
Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to,
any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.

Replacement Parts Warranty (6 months)
Warranted to be free of defects in material and workmanship for a period of 6 months from the date of purchase.
RMA must be issued by Pach and Company Technical Department for replacement.
Replacement part(s) will be shipped via UPS Ground within the 6 months warranty. The defective part(s) must be returned to Pach and Company
within 15 days.
Pach and Company is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to,
any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
CHAPTER 1
Getting Started
Introduction
Pach & Company thanks and congratulates you on the purchase of your Quantum Q9000iP Series Telephone Entry Access Control Systems. The manual is
designed to guide you through the proper programming and use of the Quantum Q9000iP Series. It is important for you to read and follow the manual
completely. The product comes with two years Limited Warranty, see above for more detail.
System Description
The Quantum Q9000iP Series is multi tenant telephone entry system.
Requires analog dial tone (dedicated phone is recommended). A VOIP line must be converted to Analog line.
Capacity 900 tenants, 2000 cards and 9000 codes See Chapter 2 for more detail.
Specification
Input power: 12VAC 40VA (12VAC supplied), 12VDC 3.0A
Minimal Current consumption: 1200mA
Dimension:
Surface mount: 13-9/16" x 11-1/4" x 3-3/4"
Full-flush mount:
Unit: 13-7/8" x 11-9/16" x 3-3/4"
Ring (Inside): 13-3/4" x 12" x 3-11/16"
Ring (Outside) : 18" x 15-5/8"
16 x 2 Liquid Crystal Display (LCD)
Built-in 26 Bit Proprietary Wiegand Card Reader
RS-485 for Slave system (up to eight slaves)
Two on-board relays
Two Auxiliary inputs
Operating environment 10ºF-140ºF Relative Humidity 0%-95% non-condensing
Double 3/4" knock-out on the back and bottom panel
Features
Internet Browser Programming
1200 Event recording buffer
900 Tenants, 3000 Cards and 900 Codes (4-8 digit code)
20 programmable time zones, 10 programmable auto-unlock schedules and 20 holiday schedules, 10 programmable temporary cards and access codes for
limited use 10 programmable unlock hold cards and access codes Program blocks of cards and blocks of codes
Accessories and Replacement parts Visit our web site www.pach-co.com
Unpacking the System All the items below come with the Quantum Q9000iP Series Series Contact Pach and Company for missing part(s) at [phone],
Monday-Friday 7:30 AM 4:00 PM Pacific Standard Time.
12VAC 40VA TRANSFORMER (1)
PAIR OF BARREL KEYS (2)
5-PIN GREEN TERMINAL BLOCK (1)
6-PIN GREEN TERMINAL BLOCK (1)
4-PIN GREEN TERMINAL BLOCK (2)
3-PIN GREEN TERMINAL BLOCK (1)
2-PIN GREEN TERMINAL BLOCK (2)
QUICK GUIDE (1)

CHAPTER 2
Installation and Wiring Diagram
Follow the wiring diagram carefully. Improper installation will void the warranty. Please call technical support in case you have any difficulties during the
installation. Click the selection below for different applications
General Wiring Diagram
Power Wiring Diagram
VOIP Diagram
Door Strike Wiring Diagram
Input Devices and Door Sensor Wiring Diagram
Satellite System Wiring Diagram
2.1 General Wiring Diagram

Figure 2.1
General Wiring Diagram
2.2 Power Wiring Diagram

Figure 2.2
Power Wiring Diagram
2.3 VOIP Wiring Diagram
In rare occasion, compatibility issue may occur between the Quantum Q9000iP Series and your VOIP line.

Figure 2.3
VOIP Wiring Diagram
2.4 Door Strike Wiring Diagram
Figure 2.4

Door Strike Wiring Diagram
2.5 Input Device and Door Sensor Wiring Diagram
Figure 2.5
Input Device and Door Sensor Wiring Diagram
2.6 Satellite System Wiring Diagram

Figure 2.6
Satellite System Wiring Diagram
Assuming all wiring has been done properly according to chapter 2 then turn the system s power on as shown on figure 2.1 number 10. The LCD will go into
a cycling mode as below
LCD Display OK --- Flash OK --- RTC OK --- DTMF OK --- INIT START --- INIT COMPLTE --- SCROLLING
CHAPTER 3
Keypad Correlation Table
The QR5 buttons are lighted. Below are the correlation table for each key.
= 1 _ . , ? : ; ! @ + - * / = # < > %
M N O m n o 6

Figure 3.1
A B C a b c 2
P Q R S p q r s 7
D E F d e f 3
T U V t u v 8
G H I g h i 4
W X Y Z w x y z 9
J K L j k l 5
SPACE
Cancel call, Erase incorrect letter or number, exit programming
(*)
CALL, ENTER, EXCEPT PROGRAM
CHAPTER 4
Programming
Log-in to Programming Mode
1. Press 0 and # simultaneously, then release, the welcome screen will stop scrolling.
2. Enter 4-digit master code (default=0000) then press # (if you do not know the master code, see chapter 2 step 8)
Function Code 00 - Change Master Code
1. Log-in to programming
2. Enter 00 then #
3. Enter new master code then press #
Function code 01 - Add New Tenant Directory
By default the directory digit is set to 3 but it can be changed to 3 or 4 digit. See function code 19
1. Log-in to programming
2. Enter 01 then #
3. Enter directory number 0-9 (directory is in single digit and cannot be changed)then #
see Chapter 3 for keypad layout

4. Enter name up to 16 characters (name can be a person real name, apartment number, etc., directory will be sorted in alphabetical order) then press #
5. Enter the tenant phone number up to 16-digit (phone number can be land line number, cellular number or Voice over IP (VOIP) number. Note: VOIP
phones may have problems releasing door) then press #.
Return to step 3 to enter another tenant directory
Function Code 02 - Edit Tenant Directory
1. Log-in to programming
2. Enter 02 then #, the display will show
3. Enter tenant directory number to be edited then #
Enter new name up to 16 characters then press #or press # without entering anything to keep the existing name
see Chapter 3 for keypad layout
4. Enter the a new tenant phone number up to 16-digit then press # or press # without entering anything to keep the existing number.
Return to step 3 to edit another tenant directory
Function Code 03 - Delete Tenant Directory
1. Log-in to programming
2. Enter 03 then #
3. Enter the tenant directory to be deleted (0-9) then press #
if directory exists

if directory does not exist
Function Code 04 - Clear All Tenant Directories
1. Log-in to programming
2. Enter 04 then #
3. Do the following:
- Press 1 (to clear all directories) then press #
- Press * to cancel
Function Code 05 - Call Forwarding
Option 1 must be selected. Default is 1 (enable)
1. Log-in to programming
2. Enter 30 then #
3. Enter 0= disable (default) or 1= enable then press #
Function Code 06 - Add New Access Code
An access code is a keyless entry code to unlock the door. An access code can be programmed in 4, 5 ,6,7, or 8 digits, see function code 09 to change the
access code number of digit.
1. Log-in to programming
2. Enter 06 then #
3. Enter the access code (4-8 digit, see function code 09 ), then press #
see Chapter 3 for keypad layout
4. Enter name up to 16 characters, then press #

5. Enter door 1 or 2, or 3 for both, then press #
6. Enter time zone 1-3 then press #
7. Enter 00 (24 hours) - 20 see function code 17 then press #
8. Enter satellite system ID 0-7 (enter 0 if no satellite connected to the QR5) then press #
9. Enter
0= no more additional time zone then press # and return to step 3 to program another access code
1= add additional time zone then press # and return to step 6
*= exit programming
Function Code 07 - Delete Access Code
1. Log-in to programming
2. Enter 07 then #
3. Enter code to be deleted then press #
if access code exists
if access code does not exist
Repeat this step to delete another code
Function Code 08 - Clear All Access Codes
1. Log-in to programming
2. Enter 07 then #
3. Enter

1 to clear all access code then press #
or
*to cancel
Function Code 09 - Access Code Digit
1. Log-in to programming
2. Enter 09 then #|
3. Enter 4, 5, 6, 7 or 8 (default setting is 4 digit) then press #
Function Code 10 - Add New Card
1. Log-in to programming
2. Enter 10 then #
3. Present the card in front of the card reader black window, the number will register automatically (or enter the last 8 digits of the number on the card)
then press #or press the transmitter button (the number will automatically register) then press #
see Chapter 3 for keypad layout
4. Enter name up to 16 characters then press #
5. Enter door 1 or 2, or 3 for both then press #
6. Enter time zone 1-3 then press #
7. Enter 00 (24 hours) - 20 see function code 17 then press #
8. Enter satellite system ID 0-7 (enter 0 if no satellite connected to the QR5) then press #

9. Enter
0= no more additional time zone then press # and return to step 3 to add program another card
1= add additional time zone then press # and return to step 6
*= exit programming
Function Code 11 - Delete Card
1. Log-in to programming
2. Enter 11 then #
3. Present the card in front of the card reader black window, the number will register automatically (or enter the last 8-digits of the number on the card)
then press #
if card exists
if card does not exist
Repeat this step to delete another code
Function Code 12 - Clear All Cards
1. Log-in to programming
2. Enter 12 then #
3. Enter
1 to clear all cards or transmitters then press #
or
*to cancel
Function Code 13 - Set Time
1. Log-in to programming
2. Enter 13 then #
3. Enter
HH= in military time
MM= minute

the press #
Function Code 14 - Set Date
1. Log-in to programming
2. Enter 14 then #
3. Enter YYYY/MM/DD
YYYY= year
MM= Month
DD= Date
then press #
4. Enter
0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
5. Enter 0= NO Daylight Saving Zone (Hawaii, Indiana and Arizona) 1=Daylight Saving Zone
then press #
Function Code 15 - Initializing Event recording
The events are stored in the RAM buffer. The Event RAM buffer can hold 600 events. The Events are stored as first in first out (FIFO). This function
code will clear the event buffer.
1. Log-in to programming
2. Enter 15 then #
Enter 1 then # to clear event buffer
or
*to cancel deletion
Function Code 16 - Auto Unlock Schedule (AUS)
Open and close the door according to the schedule programmed. if the open time is 06:00 and close time 18:00, door 1,2 or both will unlock at 06:00 am
and close at 06:00 pm. 10 AUS can be programmed.
1. Log-in to programming
2. Enter 16 then #

3. Enter AUS (0-9) then press #
4. Enter
0= Delete the existing AUS the press #
or
1= Add AUS then press #
5. Enter open time in military then press #
6. Enter close time in military then press #
7. Enter
0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
8. Enter
1= Relay 1 (door 1)
2= Relay 2 (door 2)
3= Both relay 1 and 2
then press #
9. Return to step 3 to enter another AUS
Function Code 17 - Time Zone (TMZ)
20 Time Zone can be programmed and up to three time zone can be assigned to each access code or card to allow access during a certain time of the day.
1. Log-in to programming
2. Enter 17 then #
3. Enter 01-20 (00=24 hours access automatically) then press #
4. Enter

0= Delete the existing time zone then press #
or
1= add new time zone then press #
5. Enter start time in military then press #
6. Enter end time in military then press #
7. Enter
0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
Return to step 3 to program more time zone
Function Code 18 - Holiday Zone (HLD)
HLD is to over ride Time Zone (TMZ) and Auto Unlock Schedule (AUS) during the holidays. Up to 20 Holiday Zone can be programmed
1. Log-in to programming
2. Enter 18 then #
3. Enter 01-20 then press #
4. Enter
0= Delete the existing holiday zone then press #
or
1= add new holiday zone then press #
5. Enter month and date (i.e. 0704 for U.S.A Independence Day) then press #
Return to step 3 to add more holiday zones.
Function Code 19 - Directory Digit
Directory digit is a unique number that must be assigned for each tenant. Directory digit can be an apartment number. By default is set to 3 but it can be
changed to 2,3 or 4 digit. It also uses to do direct call.

1. Log-in to programming
2. Enter 19 then #
3. Enter 2, 3 or 4 digit then press #
Function Code 20 - AUXIN1
AUXIN1 is used for input device such as postal lock, infrared sensor, exit button, etc..AUXIN1 is associated with relay 1
1. Log-in to programming
2. Enter 20 then #
3. Enter
0= disable (default setting)
1= Enable control by relay 1 open door interval, see function code 28
2= relay 1 control by AUXIN1
then press #
Function Code 21 - AUXIN2
AUXIN2 is used for input device such as postal lock, infrared sensor, exit button, etc.. AUXIN2 is associated with relay 2
1. Log-in to programming
2. Enter 21 then #
3. Enter
0= disable (default setting)
1= Enable control by relay 2 open door interval, see function code 29
2= relay 2 control by AUXIN2
then press #
Function Code 22 - Do Not Disturb
If Do Not Disturb is enabled visitors can't call from the system
1. Log-in to programming
2. Enter 21 then #
3. Entert 0= disable, 1= enable then press #
Function Code 23 Lock-out Count

The system will be disabled in about 60 seconds after pressing invalid access code or swiping invalid card as specified on the Lock-out Count.
1. Log-in to programming
2. Enter 23 then #
3. Enter 1-9 (default=3) then press #
Function Code 24 Alarm
The system will make have warning alarm if invalid code or card has been enter according to the setting on function code 23.
1. Log-in to programming
2. Enter 24 then #
3. Enter
0= disable, 1=disable system for 60 seconds and local beep (default setting), 2= disable system for 60 seconds with no beep
3= call directory (0-9) then press #
Function Code 25 Keypad Beep
Turn the keypad press beep On or Off
1. Log-in to programming
2. Enter 25 then #
3. Enter 0= off, 1= On (default) then press #
Function Code 26 Door Beep
Turn the door beep On or Off
1. Log-in to programming
2. Enter 26 then #
3. Enter 0= off, 1= On (default) then press #
Function Code 27 Talk Time
The amount of time the visitor can talk to the tenant. The timer starts as soon as the system is offhook.