Pacific energy NEO 1.6 INSERT User manual

050515-24 NEO 1.6 INSERT-A 5055.750
INSTALLATION
AND OPERATING
INSTRUCTIONS
Model:
NEO 1.6 INSERT
Series: A
SAFETY NOTICE
If this stove is not properly installed, a house
re may result. For your safety, follow the
installation instructions. Contact local
building or re officials about restrictions
and installation inspection requirements in
you area.
IMPORTANT:
THESE INSTRUCTIONS ARE TO REMAIN
WITH THE HOMEOWNER
SERIAL #
TESTED and LISTED
to ULC S628 / UL 1482
Meets the U.S. Environmental Protection
Agency's May 2015 Particulate Emission
Standards
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD. - 2014
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2 NEO 1.6 INSERT-A 050515-24
©PACIFIC ENERGY FIREPLACE
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Contents
Safety............................................................................................ 3
Dimensions............................................................................................ 3
Clearances ................................................................................... 3
Masonry or Factory Built Fireplace ........................................................ 3
Chimney Smoke and Creosote Formation............................................. 5
Chimney Fires........................................................................................ 5
In Case of a Chimney Fire ..................................................................... 5
Avoiding a Chimney Fire........................................................................ 5
Operation...................................................................................... 6
Wood Selection...................................................................................... 6
How to Test Your Wood .......................................................................... 6
Normal Operation .................................................................................. 6
Restarting After Extended or Overnight Burns....................................... 7
Over Firing............................................................................................. 7
Heat Output Calculation ........................................................................ 7
Proper Draft ........................................................................................... 7
Ash Removal ......................................................................................... 7
Disposal of Ashes .................................................................................. 7
Maintenance................................................................................. 8
Blower Maintenance .............................................................................. 8
Baffle Removal....................................................................................... 8
Blower Replacement.............................................................................. 9
Power Cord Position .............................................................................. 9
Maintenance Checks ..................................................................11
Installation.................................................................................. 12
Fireplace Specications........................................................................12
Into a Masonry Fireplace ......................................................................12
Full Flue Liner -(Required in Canada)...................................................12
Direct Flue Connection - (USA only)....................................................13
Into a Factory Built Fireplace ................................................................13
Surround Assembly and Installation .....................................................14
Combustion Air .....................................................................................14
Blower......................................................................................... 15
Blower Operation..................................................................................15
Electrical Supply ...................................................................................15
Troubleshooting......................................................................... 16
Firebrick Installation Instructions ..........................................................17
Replacement Parts ...............................................................................18
Warranty Information................................................................. 19
Label.................................................................................................... 23
PLEASE SAVE THESE INSTRUCTIONS
This manual describes the installation and operation of the Pacic Energy, NEO 1.6 Insert wood heater. This heater
meets the 2015 U.S. Environmental Protection Agency's crib wood emission limits for wood heaters sold after May
15, 2015. Under specic test conditions this heater has been shown to deliver heat at rates ranging from 9,200 to
34,800 Btu/hr.
NOTE: WE STRONGLY RECOMMEND THAT SMOKE AND CARBON MONOXIDE DETECTORS BE INSTALLED IN THE
AREA WHERE THE HEATER IS TO BE INSTALLED.
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be due
to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors.
SAFETY NOTICE: If this stove is not properly installed, a house re may result. For your safety, follow the installa-
tion instructions. Contact local building or re officials about restrictions and installation inspection requirements
in you area.
Please read this entire manual before you install and use your new room heater. Failure to follow instructions may result in
property damage, bodily injury, or even death.
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050515-24 NEO 1.6 INSERT-A 3
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
16”
406mm
18”
457mm
9 3/4”
248mm
13 1/2”
343mm
8”
203mm
Clearances
Masonry or Factory Built Fireplace
The minimum required clearances to surrounding combustible
materials when installed into a masonry or factory built replace
are listed below and in Fig. #1.
Minimum Clearances to Combustibles
Adjacent Sidewall...................................13 1/2 in.(343 mm)
Mantel(measured from top of brow).............16 in.(406 mm)
Top Facing..............................................16 in.(406 mm)
Side Facing........................................9 3/4 in.(248 mm)
Ceiling...............................................................70 in.(1.8m)
Mantel or Top Facing
Side Facing
Hearth
Adjacent
Wall
Fig. # 1
26"
660mm
36"
914mm
29 1/2"
749mm
24 1/4"
616mm
10 1/8"
257mm
27 9/16"
700mm
24"
610mm
20 11/16"
526mm
20 11/16"
526mm
3 7/16"
87mm
16 1/16"
408mm
19 1/2"
495mm
19 3/4"
502mm
6 1/4"
159mm
2 7/8"
73mm
Safety
READ ALL INSTRUCTIONS BEFORE INSTALLING
AND USING THIS APPLIANCE. FAILURE TO FOLLOW
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
We strongly recommend that smoke detectors be installed.
If smoke detectors have been previously installed, you may
notice that they are operating more frequently. This may be
due to curing of stove paint or fumes caused by accidentally
leaving the re door open. Do not disconnect the detectors.
If necessary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a
house re may result. For your safety, follow the installation
directions. Consult local building or re officials about restric-
tions and installation inspection requirements in your area.
The services of competent installer, certied by the Wood
Energy Technical program (WETT) - in Canada, Hearth Edu-
cation Foundation (HEARTH) - in U.S.A. (or equivalent) are
strongly recommended.
Dimensions
SIDE FACING AND ADJACENT
WALL MEASURED FROM
EDGE OF DOOR
MINIMUM 70” FROM BASE OF
UNIT TO CEILING
MANTEL DISTANCE
MEASURED FROM TOP OF
SURROUND BROW
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4 NEO 1.6 INSERT-A 050515-24
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
16”
406mm
Non-combustible replace
hearth
30”
762mm
20”
508mm
8”
203mm
8”
203mm
Fireplace hearth requirements: (Measured without the insert)
The hearth can be ush with an adjacent combustible oor and must extend 16” in front and 8” beyond each side of the
replace opening.
Ember protection:
Combustible oor in front of the replace insert must be protected from hot embers by non-combustible material extend-
ing 16” (USA) and 18” (CANADA) to the ring side and 8” to other sides of the unit.
Consult CAN/CSA-B365 Installation Code for Solid-Fuel-Burning appliances and equipment in Canada, and N.F.P.A.
211 Standard for chimneys, replaces, vents and Solid-Fuel-Burning appliances in USA.
16”(406mm) USA
18”(457mm) CANADA
Non-combustible hearth
Non-combustible oor
covering
24 3/4”
629mm
16 1/4”
413mm
*
**
**
MINIMUM EMBER
PROTECTION
DIMENSIONS
MINIMUM FIREPLACE
OPENING AND HEARTH
DIMENSIONS
16 7/8”(429mm) USA
18 7/8”(479mm) CANADA
16 1/4”
413mm
20”
508mm
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050515-24 NEO 1.6 INSERT-A 5
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Chimney Smoke and Creosote
Formation
When wood is burned slowly, it produces tar and other or-
ganic vapours, which combine with expelled moisture to form
creosote. The creosote vapours condense in the relatively
cool chimney ue of a slow burning re. As a result, creosote
residue accumulates on the ue lining. When ignited, this
creosote makes an extremely hot re. The chimney connec-
tor and chimney should be inspected at least once every two
months during the heating season to determine if a creosote
buildup has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney re.
1. Highest smoke densities and emissions occur when a
large amount of wood is added to a bed of hot coals and
the air inlet is closed.The heated wood generates smoke,
but without ample air, the smoke cannot burn. Smoke-free,
clean burning requires small fuel loads, two or three logs
at a time or 1/4 to 1/2 of a fuel load and leaving the air
inlet relatively wide open, especially during the rst 10 to
30 minutes after each loading, when most of the smoke
generating reactions are occurring. After 30 minutes or
so, the air inlet can be turned down substantially without
excessive smoke generation.Wood coals create very little
creosote-producing smoke.
2. The cooler the surface over which wood smoke is pass-
ing, the more creosote will be condensed. Wet or green
wood contributes signicantly to creosote formation as the
excess moisture that is boiled off cools the re, making
it difficult for the tars and gasses to ignite, thus creating
dense smoke and poor combustion. This moisture-laden
smoke cools the chimney, compounding the problem by
offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and
must be lived with. Regular inspection and cleaning is the
solution. The use of dry, seasoned wood and ample combus-
tion air will help to minimize annoying smoke emissions and
creosote buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney re.
Chimney res are dangerous. Chimney inside temperatures
can exceed 2000 degrees F. This causes much higher than
normal temperatures in the chimney and on its exterior sur-
faces thus ignition of nearby or touching combustible material
is more likely during a chimney re. Proper clearances are
critical during such a re.
Chimney res are easy to detect; they usually involve one or
more of the following:
- Flames and sparks shooting out of the top of the chimney
- A roaring sound
- Vibration of the chimney
In Case of a Chimney Fire
1. Prepare to evacuate to ensure everyone’s safety. Have
a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.
2. Close air inlets on stove.
3. Call local re department. Have a re extinguisher handy.
Contact your local re authority for further information on
how to handle a chimney re. It is most important that
you have a clearly understood plan on how to handle a
chimney re.
4. After the chimney re is out, the chimney must be cleaned
and checked for stress and cracking before starting another
re. Also check combustibles around chimney and the
roof.
- The services of a competent or certied installer, (certied
by the Wood Energy Technical Training program (WETT) - in
Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,)
are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a big chimney
re is possible.
2. Do not have res in the heater that may ignite chimney
res. These are hot res, such as when burning household
trash, cardboard, Christmas tree limbs, or even ordinary
fuel wood; (eg. with a full load on a hot bed of coals and
with the air inlet wide open).
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6 NEO 1.6 INSERT-A 050515-24
©PACIFIC ENERGY FIREPLACE
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Operation
Wood Selection
This heater is designed to burn natural wood only. Higher
efficiency and lower emissions generally result when burning
air-dried seasoned hardwoods, as compared to softwoods or
too green or freshly cut hardwoods.
Wood should be properly air dried (seasoned) for six months
or more. Wet or undried wood will cause the re to smoulder
and produce large amounts of creosote. Wet wood also pro-
duces very little heat and tends to go out often.
DO NOT BURN :
-Salt water wood * -Treated wood
-Wet or green wood -Coal/charcoal
-Garbage* -Solvents
-Lawn clippings/yard waste -Unseasoned wood
-Railroad ties -Manure or animal remains
-Materials containing rubber, including tires
-Materials containing plastic
-Waste petroleum products, paints or paint
thinners, or asphalt products
-Materials containing asbestos
-Construction or demolition debris
-Paper products, cardboard, plywood, or particleboard.
* These materials contain chlorides which will rapidly
destroy metal surfaces and void warranty.
Burning these materials may result in the release of toxic fumes
or render the heater ineffective and cause smoke.
The prohibition against burning these materials does not pro-
hibit the use of re starters made from paper, cardboard, saw
dust, wax and similar substances for the purpose of starting
a re in an affected wood heater.
Do not burn anything but wood. Other fuel, e.g. charcoal,
can produce large amounts of carbon monoxide, a tasteless,
odourless gas that can kill. Under no circumstances should
you attempt to barbecue in this heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good
large bed of coals. It is dry if it is burning on more than one
side within one minute. It is damp if it turns black and lights
within three minutes. If it sizzles, hisses and blackens without
igniting in ve minutes it is soaked and should not be burnt.
WARNING: Do not use grates or andirons to elevate the
fuel. Burn directly on the rebricks. Replace broken or
missing bricks. Failure to do so may create a hazardous
condition.
Your PACIFIC ENERGY heater is designed for many years of
trouble free operation. Over ring the appliance will shorten
the life of the product.Failure to recitify an over ring condition
can be hazardous and may void the manufacturer’s warranty.
Lighting the Fire
WARNING: Never use chemicals or any other volatile
liquid to start a re.
1) Adjust air control to “High” position(all the way to the left)
and open door.
2) Place crumpled newspaper in the centre of the heater and
criss-cross with several pieces of dry kindling. Add a few
small pieces of dry wood on top.
3. Ignite the paper and leave the door ajar approimately
1/2”(13mm) - 1”(25mm) until the wood kindling is fully
engulfed in ame.
4. After the kindling is fully engulfed add a few small logs.
Close door.
5. Begin normal operation after a good coal base exists and
wood has charred.
Curing of the Paint Finish
When burning your stove for the rst 2-3 times it is very im-
portant that the room be well ventilated. Open all windows
and doors. Smoke and fumes caused by the curing process
may cause discomfort to some individuals.
Normal Operation
WARNING: This wood heater has a manufacturer-set mini-
mum low burn rate that must not be altered. It is against
federal regulations to alter this setting or otherwise oper-
ate this wood heater in a manner inconsistent with the
operating instructions in this manual.
1) Set air control to desired setting. If smoke pours down
across the glass (waterfall effect), this indicates you have
shut the control down too soon or you are using too low a
setting. As every home’s heating needs vary (i.e. insula-
tion, windows, climate, etc.), the proper setting can only
be found by trial and error and should be noted for future
burns.
2) To refuel, adjust air control to “High” position(all the way
to the left), and give the re time to brighten. Open door
slowly, this will prevent backpuffing.
3) Use wood of different shape, diameter and length
(recommended 16”). Load your wood and try to place the
logs so that air can ow between them. Always use dry
wood.
4) Do not load fuel to a height or in such a manner that would
be hazardous when opening the door.
5) For extended or overnight burns, unsplit logs are preferred.
Remember to char the wood completely on ”High” setting
before adjusting air control for overnight burn.
WARNING: Always keep loading door closed when burn-
ing. This heater is not designed for open door burning.
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050515-24 NEO 1.6 INSERT-A 7
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Restarting After Extended or Overnight
Burns
1) Open door and rake hot embers towards the front of the
heater. Add a couple of dry, split logs on top of embers,
close door.
2) Adjust air control to “High” position(all the way to the left)
and in just a few minutes, logs should begin burning.
3) After wood has charred, reset air control to desired setting.
4) When burning at a slow rate for extended periods,
occasionally maintain a strong re under supervision for a
couple of hours to remove rebox and chimney of deposits
as well as any of the deposits on the glass.
WARNING: This method is not a substitute for regular
chimney inspections and cleaning.
5) To achieve maximum ring rate, set control to “High”
position(all the way to the left). Do not use this setting
other than for starting or preheating fresh fuel loads.
DO NOT OVERFIRE THIS HEATER: Attempts to achieve
heat output rates that exceed heater design specications
can result in permanent damage to the heater and chimney.
WARNING: No alteration or modication of the combus-
tion air control assembly is permitted. Any tampering will
void warranty and could be very hazardous.
Over Firing
Over ring can be caused by operating the unit with the door
open, damage to door gaskets allowing excess air to enter
the rebox, the use of kiln dried lumber, mill ends or paper
waste and prolonged or continual use on a high burn setting.
Heat Output Calculation
Seasoned wood has approximately 7500 BTU’s per pound.
The calculation is as follows:
Experience will give you the right settings for proper
combustion and efficient burning. Remember the correct air
inlet setting is affected by variables such as type of wood,
outside temperature, chimney size and weather conditions.
With practice, you will become procient in operating your
heater and will obtain the performance for which it was
designed.
Proper Draft
1) Draft is the force which moves air from the appliance up
through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography,
nearby obstructions and other factors.
2) Too much draft may cause excessive temperatures in the
appliance. An uncontrollable burn or a glowing red stove
part or chimney indicates excessive draft.
3) Inadequate draft may cause backpuffing into the room and
plugging of the chimney. Smoke leaking into the room
through appliance and chimney connector joints indicates
inadequate draft.
Ash Removal
Whenever ashes get 3 to 4 inches deep in your rebox, and
when re has burned down and cooled, remove excess ashes.
Leave an ash bed approximately 1 inch deep on the rebox
bottom to help maintain a hot charcoal bed.
Disposal of Ashes
Ashes should be placed in a metal container with a tight t-
ting lid. The closed container of ashes should be placed on
a non-combustible oor or on the ground, well away from all
combustible materials, pending nal disposal. If the ashes
are disposed of by burial in soil or otherwise locally dispersed,
they should be retained in the closed container until all cinders
have thoroughly cooled. Other waste should not be placed
in this container!
Amount of wood in lbs. X 7500BTU’s
Burn rate in Hrs. X .8(80% Avg. Eciency)
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8 NEO 1.6 INSERT-A 050515-24
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WARNING: Do not overtighten, tighten screws very
carefully.
- Do not clean glass when hot
- Do not use abrasive cleaners on glass
6. Do not store wood within heater installation clearances, or
within the space required for fuel loading and ash removal.
Keep the area around the heater clean and free of all loose
combustibles, furniture, newspapers, etc.
7. Establish a routine for the fuel, wood burning and ring
technique. Check daily for creosote buildup until experi-
ence shows how often you need to be cleaning to be safe.
8. Be aware that the hotter the re, the less creosote is
deposited. Weekly cleaning may be necessary in mild
weather, even though monthly cleaning is usually enough
in the coldest months when burning rates are higher.
9. Instruct all members of your family on the safe operation
of the heater. Ensure they have enough knowledge of the
entire system if they are expected to operate it. Stress the
section on chimney res and the importance of following
the steps outlined in “In Case of Chimney Fire”.
Blower Maintenance
The blower requires occasional cleaning to prevent buildup
of dust and hair. More frequent cleaning may be required if
conditions are dusty or pets are present. This service is best
performed by a qualied service technician.
Baffle Removal
The baffle may be removed from the rebox to clean and
inspect the chimney liner.
DO NOT OPERATE WITH BAFFLE OR INSULATION RE-
MOVED.
Removal
Remove retaining pin at the back top of the rebox, just under
the baffle. Lift baffle up and pull forward to disconnect from the
supply tube. Tilt baffle sideways and slide to one side to drop
down and remove from rebox. Re-install baffle assembly by
reversing order.
WARNING: Sweep/Clean chimney with baffle installed or be
sure to plug the top of the baffle tube in the back of the rebox
before sweeping or cleaning. Failure to prevent ash or soot
from falling into the baffle tube will cause incorrect operation
and will lead to premature burn out of the tube or baffle.
Maintenance
1. Burn wood only, dry and well seasoned. The denser or
heavier the wood when dry, the greater its heat value. This
is why hardwoods are generally preferred. Green or wet
wood will cause a rapid buildup of creosote. If you feel
it is necessary to burn wet or unseasoned wood, do so
only with the air inlet set open enough to maintain a good
strong re and fairly high chimney temperatures. Do not
attempt to burn overnight using green or wet wood. Wet
wood can cause up to 25% drop in heater output, as well
as contributing signicantly to creosote buildup.
WARNING: Never use chemicals or any other volatile
liquid to start a re. Do not burn garbage, or ammable
uids such a gasoline, naptha, or engine oil. We strongly
recommend that smoke detectors be installed.
2. Remove ashes frequently. Embers can roll out the door
and create a re hazard. Maintain a 1” minimum ash base.
3. If glass becomes darkened through slow burning or poor
wood, it can readily be cleaned with any replace glass
cleaner when stove is cold. Never scrape with an object
that might scratch the glass. The type and amount of
deposit on the glass is a good indication of ue pipe and
chimney buildup. A light brown dusty deposit that is eas-
ily wiped off usually indicates good combustion and dry,
well-seasoned wood and therefore relatively clean pipes
and chimney. On the other hand, a black, greasy deposit
that is difficult to remove is a result of wet and green wood
and too slow a burning rate.This heavy deposit is building
up at least as quickly in the chimney.
WARNING: Only use materials supplied by the manufac-
turer when doing maintenance or replacements.
4. DOOR GASKET - The gasket used by Pacic Energy
(7/8” medium density berglass rope) requires only light
pressure to seal. This will prolong seal life. It is important
that the door seal be maintained in good condition. Pe-
riodically inspect seals and replace if necessary. Follow
instructions included in the WODC.DG78 kit obtainable
from your nearest Pacic Energy Dealer.
5. DOOR GLASS - Do not slam loading door or otherwise
impact glass. When closing door, make sure that no logs
protrude to impact the glass. If the glass gets cracked or
broken, it must be replaced before using the stove. Re-
placement glass can be obtained from your Dealer. The
size required is 16-1/2” x 10-1/2” x 5 mm. Only ceramic
glass may be used. Do not substitute with any other
type.
To remove broken glass, remove the door gasket and then
undo the eight screws securing the gasket guide/glass retainer.
Remove all particles of glass . Be careful as they are very
sharp. Install new glass complete with gasket. Replace glass
retainers and gasket guides then install new door gasket as
per instructions provided with the door gasket kit.
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050515-24 NEO 1.6 INSERT-A 9
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Blower Replacement
1. Remove the surround front by lifting and pulling away
from the unit. Remove the four screws securing the back
surround to the brackets and set them aside carefully to
avoid damage.
2. Remove the surround mounting bracket by removing the
two screws securing the bracket to the side casing of the
unit. Fig. #2 (may require the unit to be pulled out slightly.)
3. With a 3/8” wrench, loosen the two bolts securing the
blower mounting bracket to the unit. Fig. #3
4. Disconnect the two wires leading to the blower motor.
Fig. # 2
SCREWS
Fig. # 3
BOLTS
5. Pull the blower mounting bracket bottom out rst and
then lift the blower up and back to remove from the bolts.
If replacing the right side blower, then disconnect the two
wires leading to the thermo-switch at this time as well..
6. Remove the three screws securing the blower to the mount-
ing bracket and replace the blower. Fig. #4
7. Reverse all previous steps to reinstall the new blower.
Power Cord Position
Fig. # 4
SCREWS
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10 NEO 1.6 INSERT-A 050515-24
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PRODUCTS LTD.
The power cord for the NEO 1.6 Insert comes factory set to
exit the right side of the unit. If you desire, the cord can be
switched to exit to the left of the unit. The cord will lose ap-
proximately 12” of length when exiting the left side of the unit.
Follow these instructions to switch the cord direction.
1. Remove the two screws securing the control assembly to
the unit and then disconnect the wires leading to the right
side blower. Fig. #5
2. Remove the power cord from the slot in the right side end
of the control assembly. Fig. #6
3. Remove the two screws securing the backing plate with
the strain relief in it and rotate 180 degrees.
4. Engage the power cord in the slot on the left side end of
the control assembly.
5. Reconnect the wires to the right side blower and reinstall
the control assembly on the unit.
Fig. # 5
SCREWS
Fig. # 6
POWER CORD
IN SLOT
Fig. # 7
STRAIN
RELIEF
SCREWS
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050515-24 NEO 1.6 INSERT-A 11
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Maintenance Checks
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and
excessive warping: (See website for descriptions and more detail)
Weekly:
- Firebrick - Visual, for cracking.
- Door Gasket - sagging, placement, damage.
Monthly
- Rear brick rail and side brick rails.
- Air riser tube in the back of the rebox.
- Back side of airwash chamber.
- Baffle locking pin.
- Boost tube cover.
When Cleaning the
Chimney System:
- Top baffle board/blanket.
- Baffle.
- Brick Rails.
- Manifold.
Blower:
- The blowers should be cleaned out a minimum every six months by using a vacumn on the blower
intake openings to remove any dust and debris. See “Blower Replacement” section on page 13 for
instructions on how to access the blowers.
- Some warping of the baffle is normal(up to 1/4” or .65cm).
- Replace if the baffle has permanent warping greater than this or has cracking or breakage.
- Please contact your Dealer if you experience any of the damage listed above. Continuing to operate
your stove with broken parts may accelerate damage to other parts and may void your warranty
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12 NEO 1.6 INSERT-A 050515-24
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Installation
Your Insert is designed to be installed into an approved ma-
sonry or factory built zero-clearance replace. The masonry
replace must be built according to the requirements of the
Standard of Chimneys, Fireplaces, Vents and Solid Fuel
Burning appliances, N.F.P.A. 211 (Latest Edition) or appli-
cable National, Provincial, State or local codes. The instal-
lation shall conform to CAN/CSA-B365, Installation Code
for Solid-Fuel-Burning Appliances and Equipment. The
factory built zero-clearance replace and its chimney must be
listed per UL 127 or ULC S610 standards.
In Canada: This replace insert must be installed with a con-
tinuous chimney liner of 5 1/2”(140mm) to 6”(150mm) diameter
extending from the replace insert to the top of the chimney.
The chimney liner must conform to the Class 3 requirements
of CAN/ULC-S635, Standard for Lining Systems for Existing
Masonry or Factory-Built Chimneys and Vents, or, CAN/ULC-
S640, Standard for Lining Systems for New Masonry Chimneys.
Use a minimum .016” thick or 27GA Stainless steel liner.
Warning: Under no circumstances is this heater to be installed
in a makeshift or "temporary" manner.
DO NOT CONNECT THIS UNITTO A CHIMNEY FLUE SER-
VICING ANOTHER APPLIANCE.
Fireplace Specications
Your replace is required to have the following minimum sizes:
WIDTH 30" (762 mm)
HEIGHT 20" (508 mm)
DEPTH 16 1/4" (413 mm)
Chimney height 15'(4.5m) (minimum).
A metal tag is provided and is to be fastened to the back
wall of the replace, if the replace has been modied to
accommodate the insert.
Into a Masonry Fireplace
Inspect your replace for cracks, loose mortar or other physi-
cal defects. If repairs are required, they should be completed
before installing your insert.
The replace chimney must be suitable for wood burning use.
Check for creosote build up or other obstructions, especially
if it has not been in use for some time.
The existing replace damper is to be locked open or removed
completely. Have the chimney cleaned to prevent odours and
possible res.
NOTE:This unit is designed to be installed on a ush hearth. If
you hearth material is raised above the surface of the replace,
you will need to install and adjust the levelling bolts under
the front and rear of the unit to keep it ush with your hearth
material. This will ensure the weight of the unit does not rest
on the control assembly beneath the ashlip.
WARNING: Do not remove bricks or mortar from your
existing replace.
Exception: Masonry or steel, including the damper plate, may
be removed from the smoke shelf and adjacent damper frame
if necessary to accommodate a chimney liner, provided that
their removal will not weaken the structure of the replace and
chimney, and will not reduce protection for combustible materi-
als to less than that required by the National Building Code.
The Insert must be installed in accordance with local and or
national building codes. The two methods of ue connection
that are acceptable in most areas are:
Full Flue Liner: where a listed stainless steel rigid or exible
liner extends from the Insert ue collar to the top of the chimney.
Direct Flue Connection: where a listed stainless steel rigid
or exible liner extends from the Insert ue collar to the rst
chimney ue liner. A seal must be provided in the throat.
Note: A clean-out door may be required under local codes,
when a direct ue connection is used. Consult local codes.
Pacic Energy highly recommends the use of a full liner
as the safest installation and providing optimum perfor-
mance. When connected to a full liner, the Insert is able to
draft correctly and will prevent problems such as difficult
start-ups and smoking out the door.
Consult your local Dealer about codes and installation.
Full Flue Liner -(Required in Canada)
1) Measure the chimney height from the top of the existing
ue to the oor of the hearth. This will allow extra length
of liner for ashing and rain cap.
Rain Cap
Stainless Steel
Rigid or Flex Liner
Fig. #5 Full Flue Liner
Mantel or
Top Facing
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050515-24 NEO 1.6 INSERT-A 13
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PRODUCTS LTD.
2) Feed the stainless steel liner from top of the chimney,
through the damper area and into the replace cavity.
3) Attach a stove connector to the bottom of the liner. Attach
the NEO 1.6 Insert removable ue collar to the chimney
connector.
Note: To get access to the connector and removable ue
collar through the ue outlet of the Insert, the baffle must be
removed (see Baffle Removal section page 8).
4) Push the Insert into position inside the replace and at-
tach the ue collar to the opening in the top of the insert
rebox. Use the rear adjusting legs to level the Insert.
5) Measure, trim and shape a top ashing to t the existing
chimney ue. Plan for a 1” to 1-1/2” overlap on each side.
Place ashing over top of the liner and seat rmly against
the tile.
6) Screw ashing collar to liner. Caulk gap around ashing
with RTV silicone.
7) Attach a rain cap to the end of the liner. A storm collar
may be used if desired.
Direct Flue Connection - (USA only)
1) Measure from the rst chimney ue liner to the top of the
Insert. Allow extra length of liner to insert into ue tile.
2) Feed the stainless steel liner through the damper area
and into the rst chimney ue tile. Seal around pipe to
the chimney.
Note: A clean-out door may be required under local codes,
when a direct ue connection is used. Consult local codes.
Note: It is necessary to get access to the removable collar
through the ue outlet of the Insert, the baffle should be re-
moved (see Baffle Removal section page 8).
3) Attach the removable ue collar to the end of the chimney
liner with three stainless steel screws. Push the Insert into
position inside the replace.
4) Reach up through the ue opening in the rebox and pull
the removable ue collar down with the tool provided and
center on the hole.
5) While holding in place attach the clamps and tighten nger
tight to hold the collar in place.Tigthen securely with a 1/2”
wrench or socket. Use the rear adjusting legs to level the
insert.
Chimney
Flue Liner
6" Stainless Steel
Rigid or Flex Liner
Mantel or
Top Facing
Direct Flue Connection
Fig. #6
Into a Factory Built Fireplace
Your Insert may be installed into a factory built replace (size
permitting) with the following requirements:
1) Inspect your replace for damage or other physical defects.
The replace must be in good working condition. If in doubt
about its condition, seek professional advice. Check for
creosote build up or other obstructions inside the chimney,
especially if it has not been in use for some time. Before
installing, clean your chimney system thoroughly.
2) A full stainless steel rigid or exible ue liner meeting type
HT requirements (2100°F) per 1777 (U.S.) or ULC S635
(Canada) must be used for both safety and performance.
The liner must be securely attached to the Insert ue collar
and the chimney top.
3) The surround must be sealed to the replace front or the
damper area around the chimney liner must be sealed to
prevent room air entering the chimney cavity of the replace.
4) The air ow within and around the replace must not be
altered by the installation of the Insert (i.e. no blockage of
louvers or cooling air inlet or outlet ports). This includes
the circulating air chambers in a steel replace or metal
heat circulator.
5) Alteration of the replace in any manner is not permitted
with the following exceptions:
a: external trim pieces which do not affect the operation
of the replace may be removed and stored on or within
the replace for re-assembly if the Insert is removed.
b: the chimney damper may be removed to install the liner.
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14 NEO 1.6 INSERT-A 050515-24
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PRODUCTS LTD.
Surround Assembly and Installation
1) Attach the surround back to the surround mounting brackets
on the unit with the four screws provided.Fig. #7
2) Push the entire appliance back until the surround assembly
is in contact with the replace.
3) Attach the front surround by inserting the surround hooks
into the slots in the front surround mounting bracket, be-
tween the blower bracket and the rebox, on both sides
and sliding down to engage the hooks onto the brackets.
Fig. #8
Fig. # 7
Fig. # 8
Combustion Air
Consult local building codes regarding combustion air supply.
Intake or combustion air can be supplied to the Insert in one
of two ways:
1) Outside air supply: Remove cover from ash clean out in
existing replace. Place a rodent screen in place of the
cover. Install the Insert as described in the "Installation"
section, making sure not to cover the opening of the air
inlet.When installation is complete, seal the back surround
to replace. This will ensure combustion air is drawn from
outside the house and under the unit.
2) Room air supply: The unit must have adequate air for
combustion provided in the room the unit is installed in.
This may involve providing make up air from outside the
house.
SURROUND MOUNTING BRACKETS
FRONT SURROUND
MOUNTING BRACKET
HOLES
SURROUND HOOKS
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050515-24 NEO 1.6 INSERT-A 15
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Blower
The Insert comes equipped with variable speed circulating
air blowers. The blower system is thermostatically controlled
for automatic operation, as well manually with a convenient
bypass switch.
Blower Operation
Automatic: To operate the blower automatically, push the
rocker switch to the “0” or AUTO position and set the fan speed
control to a desired setting.
This will allow the blower to turn on automatically once the
Insert has come up to operating temperature. It will also shut
the blower off after the re has gone out and the appliance
cooled to below a useful heat output range. On and Off times
will vary with installation and location of appliance.
Manual: To manually operate the blower, push the rocker
switch to the “1” or MANUAL position and set the fan speed
control to a desired setting. This will bypass the temperature
switch and allow full control of the blower.
Suggested settings:
- Combustion air control setting of "Low"(all the way to the
right), operate blower speed control on “Low”.
- Combustion air control greater than "Low", operate blower
speed control at desired setting.
Electrical Supply
Circulating air blower electrical rating: 115V, 60 Hz.
For your protection against shock hazard, use only a properly
grounded outlet that will accept a three-pronged plug. Do not
cut or remove the grounding prong.
Consult local codes or in the absence of local codes, with the
current CSA C22.1 Canadian Electrical Code and in the USA
with the National Electrical Code,ANSI/NFPA 70 (latest edition).
Fig. # 9
L2 (black)
G (green)
L1 (white)
Speed
Control
Blowers
Thermo
Switch
By-pass
Rocker Switch
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16 NEO 1.6 INSERT-A 050515-24
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PRODUCTS LTD.
Troubleshooting
Problem Cause Cure
Excessive Creosote 1) Wood is too wet - Use dry wood
Buildup
2) Turning down air control - Do not turn down until:
too soon a) there is a good bed of coals
b) the wood is charred
3) Draft too low - Improper chimney height and/or diameter
- Chimney plugged or restricted, check ue
- Provide outside air for combustion
Glass is Dirty 1) See 1, 2, and 3 above
2) Door Gasket leakage - Replace gasket
- Check latch
Low Heat Output 1) Wood is wet - Use dry wood
2) Fire too small - Build a larger re
Won't Burn Overnight 1) Air control set too high - Set control lower
2) Not enough wood - Unsplit wood is preferred for overnight burns
Stove Won't Burn 1) Combustion air supply - Check outside air supply for obstructions
is blocked (see Combustion Air section)
2) Draft too low - Chimney plugged or restricted
Inspect and clean
- Chimney oversized or otherwise unsuitable
Consult Dealer
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050515-24 NEO 1.6 INSERT-A 17
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
NEO 1.6 Insert
Firebrick Installation Instructions
This package contains 14 full-size rebricks.
With the heater in the upright position, install rebricks as follows:
- First, install 4 rebricks against the rear wall.
- Next, install the side rebricks, 3 each side.
- Lastly, place 4 rebricks on the bottom of the heater.
ITEM SIZE PART NUMBER
A 9” X 4 1/2” X 1 1/4” (230 mm x 115 mm x 32 mm) 5096.99
A
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18 NEO 1.6 INSERT-A 050515-24
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
1......Top Casing......................................................................... 7834
2......Side Casing, LHS ............................................................ 7841.2
3......Side Casing, RHS............................................................ 7841.5
4......Blower Assembly, LHS............................................NE16.78445 5
Blower Assembly, RHS .....................................................NE16.7844
6......Gasket Guide/Glass Retainer ..................................NE16.7818
8......Door Glass, c/w gasket.......................................NE16.5034700
9......Door Gasket ..............................................WODC.NEODGKIT
10....Door Casting, Black ..................................................... 5037.700
11 ....Door Handle Assembly .............................................NE16.7817
12....Brick Rail Set ...............................................NE16.INSRAILSET
13....Baffle.................................................................... NE16.BAFKIT
14....Door Catch Assembly ...............................................NE16.7825
15....Outlet Grill...........................................................NE16.5037702
16....Air Shutter Assembly ...............................................NE16.7826
17....Casing Bottom ................................................................... 7846
18....Secondary Air Control Assembly ..............................NE16.7833 19
Ashlip..........................................................................NE16.5037701
20....Brick set ............................................................ NE16.INSBRIC
Replacement Parts
ITEM DESCRIPTION PART NO.
1
5
6
8
9
10
15
11
12
13
14
16
17
18
19
20
2
3
4
Parts can be obtained from your local Pacic Energy dealer using
these part numbers.
21....Flue Collar Handle..................................................NE16.78065
22....Removable Flue Collar w/clamps and gasket........ WODC.7806
22b..Flue Collar Gasket....................................................... 5067.750
22
22b
21
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©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Warranty Information
Pacic Energy Limited Lifetime Warranty
Wood Products
Pacic Energy extends the following warranty coverage to the original registered purchaser of the product:
LTD Lifetime Coverage (10 years)
Limited lifetime coverage is extended to the following components (parts only) porcelain nish, glass (glass for thermal
breakage only, not impact), plating, rebox and baffle.
3 Year Comprehensive
Pacic Energy will replace or repair any part found to be defective (parts and labor) for three years from the date of pur-
chase.
This coverage includes electrical components (blowers, speed controls and thermal switches).
Conditions:
Your stove has been designed to perform in the harshest climates in North America.You can be condent that
under normal use your stove will be trouble free for many years. If your stove is prematurely deteriorating this is
a signicant indicator of improper usage, for example; excessive draft, heating to large an area, contaminated fuel
- such as high sodium content or plastics and chemicals. Please be aware, these conditions may be reasons to
void your warranty.
For wood products - All installations must be installed according to all applicable local and national codes. It is the re-
sponsibility of the installer to ensure the unit is operating correctly at installation.
Any part that shows in our judgment evidence of defect shall be repaired, replaced or refunded at Pacic Energy’s option.
The defective part may be required to be returned to Pacic Energy or an accredited agent, transportation prepaid.
Porcelain is warranted for gloss retention. Certain colors may darken when heated and return to the original shade when
cool.
Glass is warranted against thermal breakage.
Plating is warranted against tarnishing. Gold plating may attain a deeper color with use.
Exclusions
Limited Lifetime coverage - Lifetime coverage is limited to the repair, replacement or refund of the indicated parts only.
Labor charges are not covered under the lifetime warranty.
The following items are not included in the Lifetime Warranty: rebox rails and heat shields.
The following parts are not warranted: rebrick, gaskets and ceramic ber blankets.
This warranty does not apply to any part that shows evidence of misuse, abuse, improper installation, accident, lack of
maintenance, or modication.
Pacic Energy shall in no event be liable for any special, indirect or consequential damages of any nature whatsoever
which are in excess of the original purchase price of the product.
Pacic Energy is not responsible for installation, operational or environmental conditions beyond our control.
(The company may, at its discretion, discharge all obligations by refunding the wholesale price of the defective part.)
For Warranty claims, please contact your nearest Pacic Energy dealer.
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20 NEO 1.6 INSERT-A 050515-24
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PRODUCTS LTD.
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