Paddle Palace H2W TOUCH PRO User manual

User Manual
H2W TOUCH PRO ROBOT
paddlepalace.com | 800-547-5891 |503-777-2266

The Paddle Palace H2W Touch Pro Robot is a very versatile and user-friendly high-tech
robot. The new LCD Touch Screen makes operation and programming of all functions
of the robot very easy! Get started in seconds using one of the 30 built-in ball
sequences with just a few touches on the screen. Making your own custom sequences
is also simple, as the Touch Screen walks you step by step through the setup. You can
save up to nine of your own favorite custom sequences, and you can easily modify
the 30 built-in sequences. Whether you use built-in sequences or your own custom
sequences, start-up is easy every time you play.
H2W TOUCH PRO ROBOT
The new Spin Indicator Panel located just below the shooting
head on the robot shows you the spin for each ball before
it shoots. This makes playing with the robot more like
playing with a human partner, as you can visually
anticipate the spins on the upcoming balls.
The H2W Touch Pro Robot has two throw wheels with
independently programmed motors, allowing
a great variety and degree of spins,
including topspin, underspin,
sidespin, and no-spin. Plus the
robot can seamlessly shoot
consecutive shots with different spins.
There are 22 possible landing spots on the
table including short and long balls, making
possible any combination of spins and landing
spots you choose. The H2W Touch Pro Robot is
designed for the player who wants a
high-quality long-lasting robot that is easy to
use, yet offers the sophisticated technology
for practicing the ideal training patterns to
take your game to the next level.
H2W Touch Pro Robot includes:
P Net Collection and Ball
Recycling System
P Free 120 Nittaku/Paddle Palace
poly training balls
P Free Shipping to contiguous USA
P 30-day money-back Guarantee
P One year limited Warranty
LCD Touch
Screen!
Spin Indicator!

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Paddle Palace H2W Touch Pro Robot
User Manual
paddlepalace.com | 800-547-5891 | 503-777-2266
Table of Contents
4Robot Components / Features
4Capacity of the Ball Container
5How to Assemble the Ball Collection Net
6How to Position the Table Tennis Robot
6What Power Supply to Use
7Main Menu Functions Description
8Landing Spots / Functions
8Landing Spots / Functions (Spin and Top/Bottom Wheel Speed)
8Landing Spots / Functions (Serve Count)
9Frequency
9Total Ball Counts / Timer
9Custom Sequences
10 Built-In Sequences
10 General Settings
10 Reset Default
11 Robot Maintenance
12 Touchscreen Use and Maintenance
12 General Warning/Safety Issues
13 Troubleshooting
14 List of 30 Built-In Sequences

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Paddle Palace H2W Touch Pro Robot
User Manual
PADDLE PALACE
H2W TOUCH PRO ROBOT
Robot Components / Features
This manual has been written to
help you enjoy and get the most
out of your new Paddle Palace
Robot. Take time to read these
pages thoroughly and keep it
handy for reference when using
your robot.
The capacity of the Ball Container
is 100, 40+ balls. The container
should not be filled above the yellow
line inside the container. Anything
other than table tennis balls in the
Ball Container may damage parts
and adversely affect the robot’s
normal operation.
Ball Container [top view]
Poke Bar Support Frame
Ball Container
Bottom Wheel
Power Switch
Touchscreen LCD
Control Panel
Spin Indicator Panel
Top Wheel
LCD Panel Support
Ball Collection Side
Net Supports
Ball Collection
Net
Shooting Head

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Paddle Palace H2W Touch Pro Robot
User Manual
How to Assemble the Ball Collection Net
1. Open the lock buckles of the ball collection net.
2. Partially unfold the ball collection net and carefully slip it over the
robot head. Insert the double pin into the net support connector,
located on the robot frame.
Net Support Connector
3. Spread out the ball collection net.
4. Insert the Spin Indicator Panel into the slot of
the net. If you need to disassemble the net,
remove the Spin Indicator Panel first.
5. Always unlock the robot wheels before moving
the robot. Roll the robot to the table.
Wheel Lock
1
2
3
4
5

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Paddle Palace H2W Touch Pro Robot
User Manual
How To Position the Table Tennis Robot
1. Clamp the net supports to both
sides of the table near the net.
2. Put both end sleeves of the ball
collection net on the net supports.
3. Buckle the rubber rings are to the
outsides of the net support.
4. Clamp the LCD Panel support to the edge of the table and
insert the Touchscreen LCD Panel into the support. Remove
the protective film before operating the panel.
The robot is powered by
standard US home current
(120V). Make sure the
power cord is securely
plugged in. On/Off switch
is located on the backside
of the robot. Turn off and
unplug the robot when
not in use.
5. Picture of a completed
installation.
6. After training, fold back
the ball collection net in
a reverse order of the
original process, lock the
buckles, and store in any
suitable place.
The Power Supply
6
5
1
2
3
4

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Paddle Palace H2W Touch Pro Robot
User Manual
H2W Touchscreen LCD Panel
Landing spots/
Functions: Adjust the
number of balls served,
the landing spots, the
type and amount of
spin, and the speed
of each shot.
Frequency: Adjust the
ball frequency
Total ball counts/Timer:
Set the number of balls
to receive. or
running time.
Custom sequences:
Program your own
sequences. The
robot will recall and
run up to 9 of your
sequences with
one touch.
Built-in sequences:
Select from 30 pre-
programmed sequences.
Reset: reset all
settings to default.
Time: Display the
current time
Start: Press this button to
start the selected program.
Settings: Adjust
the Volume,
Display brightness,
Language, and Time
A few seconds after turning on
the robot, a welcome screen will
appear on the control panel (see
picture 2). Press“Enter”to go to
the Main menu (picture 1).
Main menu functions
Landing spots/Functions: adjust all the function of each ball.
Frequency: adjust the ball frequency.
Total ball counts/Timer: set the number of balls to receive/working time.
Custom sequences: program your own multifunctional sequence.
Build-in sequences: select the pre-programmed sequence.
Setting: adjust the Volume, Display brightness, Language, and Time.
Reset: reset all settings to default.
Start: press this button to start the machine after setting the functions.
Time: display the current time
Main Menu Screen
D Picture 1
Welcome Screen
D Picture 2

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Paddle Palace H2W Touch Pro Robot
User Manual
Setting Serve Order and Landing Spots
Setting the Serve Order
Press the Landing spots/Function button on the main menu. The functions setting
serve order screen will appear (picture 3). The number of balls served, landing spots,
type and amount of spin, and the speed of each shot are programmed, starting with
this screen. You can program up to 9 different serving sets (shot configurations). The
serving sets are played in order 1-9, then repeats until the robot is turned off.
To program the first serving set, press button #1 on the Function setting of serve order
screen (picture 3). The orange color indicates the set selected. The landing spot screen
will appear (picture 4).
Setting Landing Spots
Choose a landing spot location from the 11 short and 11 long location buttons. You can
choose only one spot for each serving set (press Delete to reselect a spot). After
pressing a landing spot button, the Spins and Top/Bottom wheel speed screen will
appear (picture 5).
Spins and Top/Bottom Wheel Speed (4 steps)
CPicture 3: Landing Spot/Function
C Picture 4: Landing Spot Screen
1. Setting the spin
Press the Spins button (picture 5). Press the UP or DOWN button to choose the type of
spin. There are 9 types of spin to choose from. Top spin, under spin, no spin (dead ball),
left or right side spin, left or right side spin/top spin, and left or right side spin/under spin.
2. Setting the Top and Bottom wheel speed
Press the Top-Wheel Speed button (picture 6) to adjust the top throw wheel speed. Press
the Bottom-Wheel Speed button (picture 7) to adjust the bottom throw wheel speed.
Each wheel has 10 stages to choose from. The combined top and bottom wheel speed
settings determine the overall spin of the ball as follows.
Top wheel speed is higher than bottom wheel speed = top spin. Bottom wheel speed is
higher than top wheel speed = under spin. Top and bottom wheels set close to each
other = less or no spin.
3. Setting the Loop (Arc)
Press the Loop Level button (picture 8). You set the angle of the shooting head from
here. There are 7 stages to choose from. The higher the loop level stage is set, the
higher the shooting head will point. This creates a bigger arc and, in most cases, an
easier shot to return.
4. Setting the serve count
Press the Serve Count button (picture 9) and then press the UP or DOWN buttons to
select how many balls will be played in a serving set (up to 9). If “0” is selected, the system
will skip this serving set.
You can make adjustments on some or all of the settings controlled using the buttons on
this screen before continuing on to the next serving set in the sequence. If no adjustment
is made, then it will show the default setting.
After making all settings for #1 serving set, press BACK button to save the current
settings for that set. The functions setting of serving order screen will re-appear
(picture 3). You can use the previous 4 steps to set the second through ninth serving sets.
Press BACK to return to the main menu.
C Picture 5: Spins
C Picture 6: Top Wheel Speed
C Picture 7: Bottom Wheel Speed
C Picture 8: Loop Level
C Picture 9: Serve Count

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Paddle Palace H2W Touch Pro Robot
User Manual
Setting the Frequency / Total Ball Counts / Timer / Custom Sequences
Press START on the main menu (picture 1). The robot will begin to serve
balls and the Working Interface screen will appear on the control panel
(picture 10). The Working Interface shows the current settings.
Setting the frequency
The ball frequency can be set or changed before or during play. Press the
Frequency button on the main menu while the robot is in standby mode. The
Frequency screen will appear (picture 11). Press UP or DOWN buttons to increase
or decrease the ball frequency. The ball frequency for this robot is between 28
and 95 balls per minute. There are 10 stages to choose from. After setting the
frequency, press BACK to save the setting and return to the main menu.
Press START button on the main menu (picture 1). The robot begins to serve
balls. To adjust the ball frequency without interupting play press the Frequency
UP or DOWN buttons from the Working Interface screen.
Setting the Total ball count
In this menu you have two options to choose from: Total balls count or
working time. NOTE: You cannot make both selections at the same time.
Press the Total Ball Counts/Timer button on the main menu. The total ball counts/
timer screen will appear (picture 12). The default setting for Total ball counts is
000 (“Infinite” serve/ball). Press UP or DOWN arrow to adjust the total ball counts
(from 001-999). Press the RIGHT ARROW to move from units to tens and hundreds.
To select Working time, press the Working Time button (picture 12). Use the
UP or DOWN button to set the timer from 1-180 minutes. NOTE: the units are
in minutes (“001” sets the time to one minute). “000” means “Unlimited” time.
After setting the ball counts or timer, press BACK to save the current setting and
return to the main menu. Press START on the main menu, the robot serves balls
until the Total ball counts/Timer reaches 0. When the counter hits 0, the robot
will interupt play, “beeps” and returns you to the main menu. You can repeat
the setting according the above procedure. If you do not want to set the Total
ball count, press START and the robot will revert back to the default setting of
infinite balls or time.
Custom Sequences
Press the Custom Sequences button on the main menu. The Custom Sequence
screen will appear (picture 13). Here you can program and save up to 9 different
sequeces for later use. Press UP or DOWN to choose from custom sequences
1-9, or select OFF for no setting. Start with Custom 1.
Press Set Function. The Function Setting of Serve Order screen will appear
(picture 14). Set the serving set, landing spot, spin, top and bottom wheel speeds,
loop level and serve count. After setting the function of the first serving set,
press the BACK button to return to the function screen (picture 14). Set the
functions for serving set 2-9 if needed. Press the SAVE button to save the
current settings and return to the main menu. Press the START button in the
main menu to start the routine. To recall and play any of your custom sequences
at a later date, press the Custom Sequences button from the main menu.
Choose the Custom Number of the program you wish to use. Press the BACK
button to return to the main menu then press START.
C Picture 10: Working Interface Screen
C Picture 11: Frequency
C Picture 12: Total Ball Count / Timer
C Picture 13: Custom Sequence Screen
C Picture 14: Function Setting of Serve Order

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Paddle Palace H2W Touch Pro Robot
User Manual
Custom Sequences / Built-In Sequences
General Settings
C Picture 16: Function Setting of Serve Order
C Picture 15: Built-In Sequences
Built-In Sequences
Press the Built-In Sequences button on the main menu.
The Built-In sequence selection screen will appear (picture 15). There are
a total of 30 numbered sets of pre-programmed sequences. Sequences
1-10 are the easiest; 11-20 are harder; and 21-30 are for the more
advanced player. Off means no setting will be applied.
Built-in sequences all have default settings and the landing spot, spin, long/
short ball, and serve count are pre-set. If you need to modify the Built-in
sequence, press the Change Confirm button to load that sequence to the
Function setting screen (Picture 16). You can now make changes on each function.
There is a possibility that one or more shots of a built-in sequence might
be errant. During play, when that shot occurs, hit the adjust button
(Picture 10 on page 9) and alter settings (wheel speed and loop level), to
make the shot perform properly.
The modified Built-In sequences can only be used temporarily. When you
exit the sequence or press the RESET button, the modified setting will be
erased and the settings will revert to the factory default settings.
See page 14 of this manual for the 30 Built-In Sequence configurations.
Reset Default
General Settings
Press the Settings button on the
main menu.
The Setting screens will appear
(pictures 17, 18, 19, 20). From this
menu you can adjust the:
PVolume (this model does not
have Volume control function)
PScreen brightness
PLanguage (English, Simplified
Chinese, or Traditional Chinese)
PTime
All changes will be applied when you
press the BACK button and return to
the main menu.
Reset Default
Press the RESET button on the Main Menu. The reset screen will appear
(Picture 21). Press YES button to restore all settings to the factory default.
WARNING: when you press the YES button, all settings in the Custom sequence,
modified Built-In sequence, and Landing Spots/Functions will be cleared. The
robot beeps several times when it has finished the process of resetting.
C Pictures 17-20: Volume, Brightness, Language, Time
C Picture 21: Reset Screen

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Paddle Palace H2W Touch Pro Robot
User Manual
Robot Maintenance
PELECTRONICS: The robot’s
electric components are
located in the machine’s
circuit board and the control
box. Therefore, you should
be careful to avoid dropping
either component or avoid
any activity that would cause
damage to the internal
electronic units of one or both
of these components. Keep
liquids away from its surface,
in order to prevent damage to
internal electronic units.
PMECHANICS: The robot’s
mechanical components are
located in the mechanisms that
produce the ball service and
delivery. Special attention should
PCLEANING THE ROBOT: Keep the table tennis robot clean. The top and
bottom friction wheels may become dirty after long use. To ensure a
quality serve, please clean the wheels often with a damp towel (picture 5).
Always turn off the robot’s power before cleaning. Under normal
conditions, the top and bottom friction wheels are able to work for 5000
hours or longer before they need to be replaced. When performing the
replacement, power off the robot, remove the protective cover
(picture 6) and remove the screws from the friction wheel with a
screwdriver (clockwise to tighten, counter-clockwise to loosen) (picture 7).
be paid so that no foreign objects are put into the ball container. Foreign
objects will block the robot’s delivery wheel and result in damage to the robot.
PREMOVING FOREIGN OBJECTS: There is a view window fixed under the
removable door. You can open the removable door (picture 1), remove
the transparent guard plate (picture 2), and take out any foreign objects
(picture 3) that have entered, thus returning the robot to its normal
operation.
PPOKE BAR: When the poke bar inside the ball container (picture 4) has
worked for a long time, it should be checked for loose screws so as to
prevent any trouble that would lead to an irregular ball delivery.
1
2
3
4
Do not use force to adjust the direction
of the shooting head, so as to prevent
damage to the internal parts.
During an operation and/or transportation,
protect the robot against any strong
impact or oscillation. Turn off the power
and unplug the robot after you finish using
the robot.
5
6
7

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Paddle Palace H2W Touch Pro Robot
User Manual
Warning
To prevent the danger of fire, electric shock, personal injury and product damage, children should be
supervised while operating the robot:
PInstructive advice should be given when machine is used by children.
PAvoid windy and/or rainy days when using outdoors.
PUse care when connecting and disconnecting the ball collecting net.
PWhen robot is operating, please keep away from the shooting head to avoid being hit with a ball.
PWhen robot is operating, if you observe something abnormal, such as smoke coming out of the robot,
stop the robot and unplug it immediately. Repair must be performed by a qualified repair person.
PDo not remove the housing/cover of the robot without authorization.
PSome places on the robot will heat up during operation. Please be careful and pay attention so as to
avoid burning yourself.
PTurn the power switch off and unplug the robot after use.
If any damage or loss is incurred due to the fact that safety instructions and regulation were not followed, or
the robot was not properly used as instructed in this manual, our company will not take any responsibility.
Touchscreen Use and Maintenance
1. The touchscreen panel is a precise device that requires careful operation. And the touchscreen is fragile, so any
strong impact or oscillation may damage the touchscreen. Do not press too hard on the display area of the
touchscreen. When using or storing the panel, please avoid any scratches caused by the hard objects on the
surface of touchscreen.
2. Please use and store the touchscreen panel within the acceptable temperature range. The normal operating
temperature of the touchscreen panel is from 10˚C to 60˚C. The relative humidity for storing and transporting
is 20% to 80%. If the touchscreen panel is used or stored below the acceptable temperature/relative humidity,
the surface may crystallize, leading to unrecoverable damage. If the touchscreen panel is used or stored above
the acceptable temperature/relative humidity, the liquid crystal on the touchscreen may liquefy, leading to
unrecoverable damage.
3. Do not open, disassemble, and reconfigure the panel. This may damage the touchscreen, and cause
malfunction of the control panel.
4. Keep the surface of touchscreen clean. The surface may change color or have spot/blot if water has been
spilled and sits on the surface for a long time. If the touchscreen has a spot or becomes dirty, please clean it
with a pure cotton or soft cloth. Do not use gasoline, alcohol or any chemical to wipe the surface.
5. If any reason that you need to store the touchscreen panel for a long period, we suggest you to do the following:
PPlace it in a dark area, keep away from the strong light.
PDo not put anything on the surface of the panel.
PDo not store it in an area that exceeds the acceptable temperature/relative humidity.
Do NOT mix celluloid and poly balls together in
the machine. This will cause inconsistent operation.
HH HH

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Paddle Palace H2W Touch Pro Robot
User Manual
Troubleshooting
FAILURE CAUSE SOLUTION
Robot doesn’t work Did not press Start button on the Main Menu to start Press ENTER or START
The plug is not connected properly to the electrical outlet Check the plug connected to the electrical outlet
Number in total ball count/timer has reached “0”. Press START
Malfunction on Touchscreen due to impact or oscillation Replace Touchscreen Panel
Robot works but does not release the balls The poke bar in ball container is loose Fasten the poke bar
The ball duct is jammed by foreign object Clear away the foreign object (see page 11)
The amount of balls in the container are not enough The amount should be 50 to 100 balls
It takes time to transport the balls from container to
shooting head Wait for a while
Pressed key failure Did not remove the protective film from
Touchscreen Panel Remove protective film
The cable connecting to motor is loose Connect it with the original method
Touchscreen has spot or has become dirty Clean it with a soft cloth
Landing spot is unstable Dirt and wear on the top and bottom wheels after a
period of time in operation Clean or replace the friction wheel
The long and short ball sequence mode is selected. Cancel the long and short ball sequence mode
The shooting head is deflected by external force Restart the robot

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Paddle Palace H2W Touch Pro Robot
User Manual
See page 10 for instructions for Built-In Sequences
Easy (Set 1-10)
1. 2 short underspins to #10 spot; 2 long topspins to #2 spot
2. 2 short underspins to #1 spot; 3 long topspins to #9 spot
3. 2 short right-side topspins to #10 spot; 3 long topspins to #2 spot
4. 2 short right-side underspins to #5 spot; 2 long topspins to #1 spot
5. 2 short right-side topspins to #2 spot; 2 long topspins to #11 spot
6. 2 short right-side underspins to #4 spot; 2 long topspins to #10 spot
7. 2 short left-side topspins to #10 spot; 3 long topspins to #2 spot
8. 2 short left-side underspins to #10 spot; 2 long topspins to #1 spot
9. 2 short left-side topspins to #2 spot; 3 long topspins to #10 spot
10. 2 short left-side underspins to #2 spot; 2 long topspins to #1 spot
Intermediate (Set 11-20)
11. 2 short underspins to #11 spot; 1 long underspin to #2 spot; 2 long topspins to #1 spot
12. 1 short underspin to #9 spot; 1 long underspin to #1 spot; 2 long topspins to #10 spot
13. 2 short underspins to #10 spot; 1 long topspin to #2 spot; 1 long topspin to #11 spot
14. 1 short underspin to #11 spot; 2 long underspins to #1 spot; 2 long topspins to #6 spot
15. 1 long underspin to #6 spot; 1 short underspin to #11 spot; 3 long topspins to #2 spot
16. 2 short right-side topspins to #10 spot; 1 long topspin to #11 spot; 2 long topspins to #1 spot
17. 2 short left-side underspins to #2 spot; 2 long topspins to #11 spot; 1 long topspin to #2 spot
18. 2 short left-side topspins to #10 spot; 3 long topspins to #2 spot; 1 long topspin to #11 spot
19. 1 short right-side underspin to #2 spot; 1 long underspin to #10 spot; 2 long topspins to #11 spot
20. 1 long right-side underspin to #2 spot; 1 long underspin to #11 spot; 2 long topspins to #3 spot
Advanced (Set 21-30)
21. 1 short underspin to #10 spot; 1 long underspin to #1 spot; 1 long topspin to #5 spot
22. 1 short underspin to #1 spot; 1 long underspin to #11 spot; 1 long topspin to #1 spot; 1 long topspin to #10 spot
23. 1 short underspin to #11 spot; 1 short underspin to #7 spot; 1 long underspin to #1 spot; 2 long topspins to #9 spot
24. 2 short underspins to #2 spot; 1 long underspin to #10 spot; 1 long topspin to #11 spot; 1 long topspin to #5 spot;
1 long topspin to #1 spot; 2 long topspins to #9 spot
25. 2 short underspins to #11 spot; 1 long underspin to #2 spot; 2 long topspins to #1 spot; 1 long topspin to #6 spot;
1 long topspin to #11 spot
26. 1 short right-side topspin to #10 spot; 1 long underspin to #2 spot; 2 long topspins to #10 spot; 1 long topspin
to #6 spot
27. 1 short right-side topspin to #2 spot; 1 long underspin to #3 spot; 1 long topspin to #8 spot; 2 long topspins
to #11 spot
28. 1 short underspin to #1 spot; 1 short underspin to #11 spot; 1 long topspin to #2 spot; 1 long topspin to #10 spot
29. 1 short underspin to #1 spot; 1 short underspin to #9 spot; 1 long underspin to #2 spot; 1 long topspin to #3 spot;
1 long topspin to #10 spot
30. 2 short right-side underspins to #10 spot; 2 short underspins to #1 spot; 1 long underspin to #9 spot; 1 long
topspin to #11 spot; 1 long topspin to #2 spot
List of Built-In Sequences