PalmMicro AR168F User manual

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 1 -
AR168F
SIP Phone
User Guide

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 2 -
INDEX
1. PRODUCT OVERVIEW ....................................................................................................4
2. FEATURES AND SPECIFICATION................................................................................4
2.1. Hardware Features ........................................................................................................4
2.2. Software Features..........................................................................................................5
2.3. Standard and Protocol ...................................................................................................6
2.4. Electric Requirements ...................................................................................................7
2.5. Size................................................................................................................................7
2.6. Operating Requirements................................................................................................7
3. INSTALLATION..................................................................................................................7
3.1. Parts List .......................................................................................................................7
3.2. Connecting the Phone ...................................................................................................8
4. AR168F APPEARANCE...................................................................................................8
4.1. AR168F SIP Phone Illustration....................................................................................8
4.2. Function Keys .............................................................................................................10
4.3. LED Functions ............................................................................................................10
5. CONFIGURATION GUIDE..............................................................................................11
5.1. Configuration with Keypad.........................................................................................11
5.1.1. Using function keys ......................................................................................11
5.1.2. Viewing System Info.....................................................................................12
5.1.3. Network Settings...........................................................................................13
5.1.4. Voice Settings ...............................................................................................13
5.1.5. Protocol Settings...........................................................................................14
5.1.6. Dialplan Settings...........................................................................................16
5.1.7. System Settings............................................................................................16
5.2. Configuration with Web Browser................................................................................16
5.2.1. Network Settings...........................................................................................17
5.2.2. Voice Settings ...............................................................................................19
5.2.3. Basic Protocol Settings................................................................................20
5.2.4. Advanced Protocol Settings........................................................................21
5.2.5. Dialplan Settings...........................................................................................24
5.2.6. System Settings............................................................................................25
5.2.7. Phone Book...................................................................................................27
5.2.8. Digit Maps......................................................................................................28
6. USING AR168F SIP PHONE.........................................................................................29
6.1. Placing Phone Calls.....................................................................................................29
6.1.1. Off-hook, On-hook and Speaker-phone Mode .........................................29
6.1.2. Dial Directly ...................................................................................................29
6.1.3. Redial .............................................................................................................30
6.1.4. Call from CALL HISTORY ...........................................................................30
6.1.5. Call from PHONE BOOK.............................................................................30
6.1.6. Speed dial ......................................................................................................31
6.2. Answering calls...........................................................................................................31
6.2.1. Answering a call............................................................................................31

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 3 -
6.2.2. Call Hold ........................................................................................................31
6.2.3. Call Waiting....................................................................................................31
6.2.4. Switch between two calls ............................................................................32
6.3. Call Transfer................................................................................................................32
6.3.1. Blind Transfer ................................................................................................32
6.3.2. Attended Transfer .........................................................................................32
6.4. Call Forward ...............................................................................................................33
6.4.1. Forward Unconditionally ..............................................................................33
6.4.2. Forward when busy......................................................................................33
6.4.3. Forward when no answer ............................................................................33
6.5. Auto-answer ..............................................................................................................33
6.6. Mute ............................................................................................................................34
6.7. Do Not Disturb (DND)................................................................................................34
6.8. Checking Voice Message ............................................................................................34
6.9. Save/Delete a CALL HISTORY.................................................................................34
6.10. Edit PHONE BOOK ...................................................................................................35
6.10.1. Save PHONE BOOK....................................................................................35
6.10.2. Add a contact ................................................................................................35
6.10.3. Modify a contact............................................................................................36
6.10.4. Delete a contact entry..................................................................................37
6.10.5. Delete All Contacts .......................................................................................37
7. FIRMWARE UPGRADE..................................................................................................38
7.1 Manually upgrade ..................................................................................................................38
7.1.1. Select upgrade item .....................................................................................38
7.1.2. Locate upgrade file.......................................................................................38
7.1.3. Start upgrade.................................................................................................39
8. LOAD AND STORE DEFAULTS SETTINGS..............................................................39
8.1 Load Defaults Settings .......................................................................................................39
8.2 Store Defaults Settings.......................................................................................................39

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 4 -
1. PRODUCT OVERVIEW
IP is the acronym for Internet Protocol. An IP phone is a telephone which
transmits voice over network based on IP protocol, for example LAN (Local
Area Network), MAN (Metropolitan Area Network) and INTERNET.
The most significant feature of IP phone is transporting voice over data
communication network with almost no extra cost and comparable voice
quality and various supplementary services. Using IP phone, you will save
tremendously on international calls and long distance calls.
AR168F SIP IP phones provide an affordable IP phone system with ease of
use, superior voice quality, economic physical design, advanced services, and
features.
AR168F SIP IP phones come with a four lines dot-matrix LCD display, ten
speed dial keys and all kinds of calling features and functions. User can
configure either through keypad or web browser.
2. FEATURES AND SPECIFICATION
2.1. Hardware Features
●Main chip—AR1688 (MCU 60MHz ;DSP 72MIPS)
●On chip SRAM—116KB
●18 Bits High Performance On chip Codec

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 5 -
●Program Memory—2 MB Flash memory
●Display LCD—2 X 16 characters.
●Ethernet Port—2X 10/100M Connectors
2.2. Software Features
●DHCP support for LAN or Cable modem
●PPPoE dialup
●Built in web server for configuration and upgrade
●On phone menu for configuration through keypad
●Automated provisioning of firmware and configuration via HTTP
●Manual upgrade firmware via HTTP;
●Multiple audio codec support:
PCMU;PCMA;G.726-32;GSM6.10;iLBC;Speex;G.729
●VAD(Voice Activity Detection)
●CNG (Comfort Noise Generation)
●Dynamic Jitter Buffer
●G.165/168 compliant 32ms echo cancellation
●Tone generation and DTMF generation
●DTMF Transmission: Inband audio; RFC2833; SIP INFO
●Call Hold with Music On Hold Support
●Call Waiting
●Call Transfer (Attended & Blind)

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 6 -
●Call Forwarding – Unconditional, No Answer, On Busy
●Auto-Answer
●Do-Not-Disturb
●Configurable Dial Plan Support
●Phone Book with 100 entries
●Speed Dialing Support (10 entries)
●Call History: Missed, Answered, Dialed Numbers with call time (10
each)
●Adjustable volume for handset, ring volume and speaker etc.
●Hot Line Calling
2.3. Standard and Protocol
●SIP (RFC2543; RFC3261;RFC3262 ; RFC2976 ; RFC3264 ; RFC3311 ;
RFC3515 ; RFC3666 ; RFC3420 )
●IEEE 802.3 /802.3 u 10 Base T / 100Base TX
●Support for Layer3 Qos(Diff-Serv) and Layer 2 Qos (802.1P/Q)
●PPPoE: PPP over Ethernet
●TCP/IP: Transmission Control Protocol / Internet Protocol
●ARP: Address Resolution Protocol
●ICMP: Internet Control Message Protocol
●RTP: Real-time Transport Protocol
●RTCP：Real-time Transport Control Protocol

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 7 -
●DHCP：Dynamic Host Configuration Protocol
●DNS：Domain Name Server
●TFTP：Trivial File Transfer Protocol
●HTTP：Hyper Text Transfer Protocol
●SNTP：Simple Network Time Protocol
●Syslog：The BSD syslog Protocol
2.4. Electric Requirements
●Voltage: 9V DC
●Power: 4.5W (max.)
2.5. Size
200 x 180 x 85 mm (L x W x H)
2.6. Operating Requirements
●Operation temperature: 0 to 45° C (32° to 113° F)
●Storage temperature: -30° to 85° C (-22° to 185° F)
●Humidity: 10 to 90% no dew
3. INSTALLATION
3.1. Parts List
Check this following list before installation to make sure that you have received

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 8 -
all items. If any item is not included in the package, please contact the
distributor.
1）One AR168F SIP Main Case
2) One Handset
3) One Universal Power Adapter
4) One product qualification and guarantee
5) One User Guide
3.2. Connecting the Phone
1. Connect handset to base: insert the handset cord into a handset cord jack
on the left side of the base.
2. Connect the phone to Network: plug the RJ-45 Ethernet cable into the
Ethernet Jack. Plug the other end of the cable into HUB or switch.
3. Power on the phone: plug one end of the power cord adapter into the
power connector on the phone. Then plug the other end of the power cord
adapter into the appropriate wall outlet.
4.AR168F APPEARANCE
4.1. AR168F SIP Phone Illustration
●AR168F SIP Phone Front Illustration (Refer to Fig 4.1.1)：

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 9 -
Fig 4.1.1 AR168F Phone Front
●AR168F SIP Phone Back Illustrations(Refer to Fig 4.1.2 )
Fig 4.1.2 AR168F SIP Phone Back
Redial Hand-free OK/Call
Cancel
Speed dial
M1-M4 VOL+/Up
VOL-/Down
Message
Flash
Hold
Transfer
Mute
Power
LED
Network1
LED
Message LED
Mute/DND
LED
Menu
LCD Display
Network2
LED
Power Jack
To PC
To network

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 10 -
4.2.Function Keys
Keys Function Keys Function
M1-M4
Speed-Dial key, each corresponds to
a speed dial number which will be
called by a single press.
MENU
When phone is idle,
press this key to enter
MENU mode.
CANCEL In MENU mode, press this key to bac
k
to the upper menu.
0-9；
*,#
12 standard Digit, *
keys are usually used
to Input IP address
that replace·.
Increase the output volume of handset or speakerphone.
UP(▲)
In MENU mode, press this key to scroll up.
Decrease the output volume of handset or speakerphone.
DOWN(▼)
In MENU mode, press this key to scroll down menu options.
MESSAGE Place a call to the pre-configured
voice message number. MUTE
Toggle DND on and
off when phone idle or
mute local voice when
in a call.
FLASH
Press this key to accept a waiting
call, start a consulting call or switch
between two calls.
HOLD
Temporarily hold the
current call. Press
again to unhold.
TRANSFER Press this key to complete a blind
transfer or attended transfer. OK/CALL
In MENU mode to
enter the submenu
and confirm the input.
Place a phone number
or IP address.
SPEAKER
Enter speakerphone mode. Press
again to switch back to the handset
mode.
REDIAL Dial the last called
number.
4.3. LED Functions
NETWORK1/2
LED
On: The connection is all right.
Flashing: Data transmitting and
receiving.
Off: Network cable is
disconnected or network error.
POWER LED
On: the power supply
is all right.
Off: the power supply
is disconnected.

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 11 -
MUTE
LED
On: Local voice is muted when
in a call; Do-Not-Disturbed is
turned on when phone idle.
MESSAGE
LED
On: There are unread
voice messages.
Off: No new voice
message.
5.CONFIGURATION GUIDE
After the phone is properly installed, users can use keypad or web browser to
configure its parameters.
5.1. Configuration with Keypad
5.1.1. Using function keys
1. Enter menu mode:
With the phone on-hook, press MENU key to enter the main menu. The screen
will display “Phone Book”. Please refer to Fig 5.1.1.
Fig 5.1.1 Main Menu and Phone Settings Menu Structure
2. Scroll the menu
Press UP（▲）, DOWN（▼） key to scroll through menu items.
3. Enter the submenu
Press OK key to enter the next level of the menu.

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 12 -
4. Edit and confirm
Press OK key to enter the edit mode, when current menu item has no
submenu. A cursor will appear in this mode. Press OK key to confirm the input.
5. Delete a character and move cursor
Use UP key to backspace and DOWN key to shift cursor right in edit mode.
6. Return to the upper menu
Press CANCEL key to go back to the upper level of the menu or exit the edit
mode.
7. Exit menu mode and abort all changes
In menu mode, pick up the handset or press SPEAKER key to abandon the
changes and return to idle mode.
8. Save/Abandon the changes
After the parameters have been modified,
1. Press CANCEL key several times to go back to the main menu, LCD will
display “Save xxxx?”.
2. Press OK key. The phone will save the modified contents and reboot.
Or press CANCEL key, the phone will abandon all modifications and stay in
menu mode.
5.1.2. Viewing System Info
Step 1: With the phone on-hook, press MENU key to enter the main menu.
Step 2: Press UP（▲）, DOWN（▼） key to scroll to System Info submenu.

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 13 -
Step 3: Press OK key to enter the System Info submenu.
Step 4: Use UP（▲）, DOWN（▼） key to scroll through the basic information
of the phone, including IP Address, Phone Number, MAC Address, Phone
Model, Protocol , Language , OEM Tag and Version .
Step 5: Press CANCEL key to go back to the upper menu.
Step 6: Use UP（▲）, DOWN（▼） key to scroll to Phone Settings submenu.
Press OK key to enter Phone Settings submenu.
5.1.3. Network Settings
Fig 5.1.2 Network submenu
Please check the Web Configuration 5.2.2 for details about these items.
5.1.4. Voice Settings

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 14 -
Fig 5.1.3 Voice submenu
Please check the Web Configuration 5.2.3 for details about these items.
5.1.5. Protocol Settings

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 15 -
Fig 5.1.4 Protocol submenu
Please check the Web Configuration 5.2.4 for details about these items.

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 16 -
5.1.6. Dialplan Settings
Fig 5.1.5 Dialplan submenu
Please check the Web Configuration page 5.2.5 for details about these items.
5.1.7. System Settings
Fig 5.1.6 System submenu
Please check the Web Configuration 5.2.6 for detail about these items.
5.2. Configuration with Web Browser
Open a web browser and input the IP address of the phone into address bar

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 17 -
(default IP: 192.168.1.200). Then put password of the
phone into the following page. Default password is empty.
Fig 5.2.1 http settings
NOTE: Make sure that the phone is in idle mode when viewing or setting AR168F
SIP Phone with web browser.
5.2.1. Network Settings
The first several lines of this page give some basic information about this phone,
including Phone Model, MAC address, OEM tag and Version No..

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 18 -
Fig 5.2.2 Network Setting
Connection Type
Static IP：Select this item to let users to set IP address, subnet
mask and router IP address manually.
DHCP：Have IP address and other network parameters assigned
by the DHCP server.
IP Address
Set IP address of the phone manually when Connection Type is
set to Static IP.
Subnet Mask
Set the subnet mask of the network when Connection Type is set
to Static IP.
Default Gateway Set the IP address of the default gateway when Connection Type
is set to Static IP.
PPPoE User ID Set the User ID of the PPPoE when Connection Type is set to
PPPoE.

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 19 -
PPPoE User PIN Set the User PIN of the PPPoE when Connection Type is set to
PPPoE.
Automatically Get
DNS Server IP
Have DHCP server assign the IP address of DNS server
automatically.
Use following DNS
Server IP
Set the IP address of DNS server manually.
Primary DNS Set the IP address of the first DNS server.
Secondary DNS Set the IP address of the second DNS server.
Layer 3 Qos When Layer 3 Qos is adopted, fill in the Precedence value of IP
frames.
Layer 2 Qos When Layer2 Qos is adopted, fill in VLAN tags (802.1Q) and
priority value of Ethernet frame respectively. (802.1P)
5.2.2. Voice Settings
Fig 5.2.3 Voice Settings

Communications, Inc.
Room 0611, Bldg.B Tsinghua Tongfang Technology Plaza, 1 Wangzhuang Road, Beijing, CHINA
- 20 -
Preferred Voice
Codec
AR168F supports up to 7 different Voice Codec types including
PCMU, PCMA, G.726-32, GSM 6.10, iLBC, Speex, G.729.
Selecting Null disables the corresponding voice codec.
Voice Frames
per Tx
Set the number of voice frames transmitted per packet. The
suggested number is below 3(including 3) in order to reduce
delay. The maximum allowable value is 8. The default value is 1.
iLBC Frame Size Select the frame size of iLBC codec: 20ms or 30ms.
Speex rate Select the rate of Speex codec: 2.15kbps, 3.95 kbps, 5.95 kbps,
8 kbps, 11 kbps, 15 kbps, 18.2 kbps and 24.6 kbps.
Voice Activity
Detection(VAD) Enable/disable VAD.
Automatic Gain
Control(AGC) Enable/disable AGC.
Acoustic Echo
Cancellation (AEC) Enable/disable AEC.
5.2.3. Basic Protocol Settings
Fig 5.2.4 Basic Protocol Settings