Paloma PG-311F User manual

1
UNFLUED PORTABLE CONVECTION
ROOM HEATER
CUSTOMER OPERATING
AND
INSTALLATION INSTRUCTIONS
Thank you for purchasing a Paloma Convection Gas Space Heater
1. To operate this appliance safely and correctly, please read these instructions thoroughly.
2. This appliance must be installed in accordance with:
a. Local Gas Fitting Regulations
b. Municipal Building Codes
c. Australian Standard for Gas Appliance Installations AS5601-2002
d. Any other relevant Statutory Regulation
e. Manufacturer’s installation instructions
3. This appliance must be installed, serviced and removed by an Authorised person.
To suit Paloma Models:PG-311F & PG-S311F
Gas Types: Natural Gas (NG) or Propane (LPG)

2
Please Record Below
Your Retailer: …………………………………………………………………………………..
Address: ………………………………………………………………………………………..
Phone: ………………………………………………………………………………………….
Date of Purchase: …………………………………………………………………………….
Note: There is no need to post this guarantee back, simply keep it in a safe place together with a
copy of your purchase invoice.
Parts Labour Parts Labour
Combustion Chamber 10 Years Pro rata (*) 5 Years 1 Year 1 Year
All Other Parts 5 Years 5 Years 1 Year 1 Year
Domestic Applications Commercial Applications
Description
(*) Combustion chamber full replacement parts cost in the first 5 years, reducing 20% per year thereafter.
Please note: The 5 year domestic warranty is only applicable for units purchased after 1 March 2008.
Warranty Conditions:
•The warranty periods that are allocated for domestic use are based on heating requirements of a typical
domestic dwelling. The warranty periods allocated under commercial use are for all other applications.
•Terms of this warranty are effective from date of purchase and the attending service technician reserves
the right to verify this date by requesting a copy of the purchase invoice prior to commencement of any
warranty work.
•These units must be installed correctly and the installation must conform to all regulations.
•These units must be serviced, installed, commissioned, repaired, and removed by an authorised person.
•No parts must be modified or removed from the unit.
•These units must be operated and maintained in accordance with manufacturer’s operating instructions.
•This warranty applies only to the components supplied by the manufacturer. It does not apply to
components supplied by others.
•Where a failed component is replaced under warranty, the balance of the original appliance warranty will
remain effective. The replacement part or appliance does not carry a new warranty.
•We reserve the right to transfer functional components from defective appliances if they are suitable.
•We reserve the right to have the installed product returned to the factory for inspection and repair.
•Please note: general cleaning, maintenance, operation and wear & tear are not covered by the
guarantee. Calls of this nature will be chargeable.
Warranty Exclusions:
The following exclusions may cause the warranty to become void and may result in a service charge and
costs of parts (if required):
•Accidental damage and Acts of God.
•Failure due to abuse or misuse, improper maintenance, failure to maintain or improper storage.
•Failure due to incorrect or unauthorised installations.
•Failure or damage caused by alterations, service or repair work carried out by persons other than our
authorised service technicians or agents.
•Where it is found that there is no fault with the appliance and the issue/s are related to the installation or
is due to the failure of electric or gas supplies.
•We do not accept liability for any consequential damage or any incidental expenses resulting from any
breach of the warranty OR claims for damage to a building or any other consequential loss either directly
or indirectly due to fire or any other faults.
Warrant
y
Information

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General Design Layout
Control Panel
Product Overview

4
•5.9 Star Energy rating.
•One touch ON/OFF button.
•Electronic ignition.
•Room temperature adjustment (Refer Page 7).
•Economy function (Refer Page 8).
•Filter Clean Warning Device - When the air filter is clogged or hot-air outlet is blocked, the filter safety
device will switch off the heater and the filter light will flash.
•Anti-tilt Safety Switch automatically shuts off gas flow if the heater is knocked or bumped.
•Oxygen Depletion Safety System automatically shuts off gas flow if the oxygen level in the room drops
below a safe level.
•Flame Failure Device prevents flow of gas to burner if ignition fails or flame goes out.
•Power Failure Device prevents flow of gas to burner if there is a power failure.
•Overheat Safety Device – if the fan stops rotating for any reason the overheat switch shuts off the gas
supply.
•Manufactured in Japan.
MODEL PG-311F PG-S311F
Type
Convection Heater Convection Heater
DIMENSIONS: (mm)
436 x 531 x 206 436 x 531 x 206
(Approx: Height x Width x Depth)
GAS INPUT
LPG & NG LPG & NG
High (MJ/h)
13.5
13.5
Low (MJ/h)
5.2
5.2
Output (kW)
3.4
3.4
HOSE Connections (mm)
Φ9.5 Φ9.5
STAR ENERGY RATING
5.9 5.9
MINIMUM ROOM SIZING (Cu.M)
33 33
COLOUR
Off White Silver
NET WEIGHT (KGS)
10.9 10.9
(1) Remove heater from carton.
(2) Please ensure that the gas specified on the rating plate matches your gas supply. Using a different type
of gas may cause an explosive ignition resulting in injury, damage to heater or malfunction of the oxygen
depletion safety system. Do not install heater if it is the wrong gas type. Please contact your place of
purchase immediately.
(3) Check room sizing – refer specifications. Do not install if the actual room size is less than the specified
minimum room size requirements.
(4) A dedicated 240V Earthed 10 Amp power point must be used with this heater.
Notice to Victorian Customers: This appliance must be installed by a licensed person as required by the
Victorian Building Act 1993. Only a licensed person will give you a compliance certificate showing that the
work complies with all relevant standards. Only a licensed person will have insurance protecting their
workmanship for 6 years. Make sure you use a licensed person to install this heater and ask for a
compliance certificate. – Message from the Victorian Plumbing Commission.
Pre
p
aration
S
p
ecifications
Features

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To ensure safe and proper use of this heater, please read these instructions carefully.
Danger – Indicates an immensely hazardous situation which, if not avoided, will result in serious
injury or death in the most extreme situations.
Warning – Indicates a potentially hazardous situation which, if not avoided, could result in serious
injury or death in the most extreme situations.
Caution – indicates a potentially hazardous situation which, if not avoided, may result in minor
injury.
If a gas leak is detected:
•Do not turn power switches on or off.
•Do not plug or unplug electrical appliances.
•Do not use the telephone.
Flame or sparks may ignite the gas and cause a fire:
•Cease operation immediately and close the gas valve.
•Open windows and doors for ventilation.
•Contact your gas supplier, a licensed plumber or Rheem Service on 131 031.
•For information on the gas consumption and gas type please see data plate.
•Please ensure that the gas specified on the rating plate matches your gas supply. Using a different type
of gas may cause an explosive ignition resulting in injury, damage to heater or malfunction of the oxygen
depletion safety system. Do not install heater if it is the wrong gas type. Please contact your place of
purchase immediately.
•Electrical supply must be 240v, 50 Hz.
•Use only the gas hose supplied with the heater to avoid risk of gas leakage.
•Ventilation and room sizing must comply with local regulations. This heater is not intended for a fireplace
insert.
•Ensure your room is correctly ventilated while unit is operating. Continuous use decreases the oxygen
level in the room which activates the oxygen depletion safety system.
•Do not allow curtains or other flammable materials or aerosol cans to come into contact with the heater.
It may cause a fire or the pressure in the aerosol-can may increase resulting in an explosion.
•Do not use or store gasoline, benzene, aerosol or any other flammable material near this appliance. It
may result in a fire.
•Do not post or allow children to post articles such as paper, cloth or any other foreign material into the
louvres or air inlet of the heater. Do not block the louvres or the air inlet of the heater. This may cause a
fire or overheat the appliance.
•Do not leave the heater unattended or alight when you leave the house.
•Do not sit, stand or sleep directly in front of the heater. Receiving direct heat continuously may cause low
temperature burns. The aged, children, a very tired person, a person with sensitive skin or an intoxicated
person must be supervised at all times.
Danger
Warnings
Safety Instructions

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•If your heater fails to operate correctly or you detect any unusual odours during its operation, cease
operation immediately and close the gas valve. Refer to the trouble shooting section of these instructions
and if the problem cannot be fixed please contact your gas supplier or Rheem service.
•This heater must be repaired or serviced by an authorised person. Repairs carried out by an
unauthorised person may cause abnormal operation. The heater must be serviced at least once every
three (3) years.
•Do not place articles on or against or in front of warm air outlet or air filter of this appliance.
•Do not spray aerosols in the vicinity of this appliance whilst it is in operation.
•Do not use this heater in areas where spray painting is taking place or in areas such as hairdressers
where there may be lots of fluff and dust or where aerosols may be used.
•All replacement parts must be approved Paloma spare parts.
•This heater may circulate large volumes of air. If the air in the room contains any cigarette smoke or
cooking vapours, it may affect the appearance of carpets, furniture and drapes, etc.
•Clean the air filter regularly (at least once a week).
•Do not move the heater during operation.
•Do not use for any other purpose other than for heating. Must only be used as a space heater.
•Do not touch the warm air outlet during operation. Supervise young children or infirm persons near the
heater. Also ensure that children do not play with this appliance.
•Do not sit, stand or lean on the heater.
•Do not insert your fingers into the louvres or the air inlet of the heater.
•Do not cut the electrical cord to extend the lead. Install the heater where the original electrical cord
reaches a wall socket.
•Do not unplug or shut down during operation. This may cause overheating.
•Do not place the heater near an opening door. The heater could be knocked over.
•Do not touch the electric plug with wet hands as this could cause an electric shock.
•Do not pull the electrical cord to unplug as this could break the cord and start a fire.
•Place a flat board for stability when placing the heater on soft or thick carpet. Placing directly on to a
carpet may discolour the carpet.
•Ensure that recommended clearances are maintained at all times.
•This heater is designed for domestic household applications only. Using this heater in commercial
applications will shorten its life significantly.
•In case of thunderstorms, cease operation and unplug the electrical cord.
•Do not use sprays containing silicon in the vicinity of the heater. It damages the oxygen depletion safety
device.
•Do not install in a place where the heater may be affected by wind. The flame could be blown out by a
strong wind.
•If the heater is shut off by the oxygen depletion safety system, please ensure you ventilate the room
immediately for satisfactory combustion.
•This heater must be installed with a minimum clearance of 50mm from the rear and sides. These
clearances must be maintained at all times.
•There must be a minimum clearance of 750mm from the hot air outlet.
•Do not install in a room with inadequate ventilation – refer to Australian Standard AS5601.
•Do not install on an uneven surface or a vibrating floor.
Installation
Caution

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•Do not install directly on to carpet or timber floor or vinyl floor or cork floors. Heat emanating from these
appliances may discolour the carpet or damage your floor. It is recommended that a mat or flat board be
placed in front of this appliance extending at least 800mm in front of it.
•Do not install near a door or windy location or under shelves or in a confined space. E.g.: fireplace.
•Do not install in a bedroom or bathroom or combined living/sleeping areas or toilets or sauna.
•Do not install where flammable materials are likely to come into contact with the heater.
•Do not install where water may splash or near another heat source.
•Do not install in a caravan, mobile home or recreational vehicle.
•Do not connect to a Propane (LPG) gas cylinder indoors.
•This appliance is not designed to be built into walls or cupboards.
•If you move house check the gas type in the house where you are moving to.
•The bayonet plug on the factory fitted flexible hose simply plugs into your bayonet fitting.
•Do not place heater against wall or on a shelf.
•Always place heater on flat surface and away from strong draughts.
•It is recommended that a dedicated 240V 10Amp power point be used with this appliance. Do not use
power boards or double adaptors to operate this appliance. Heater must not be located below a power
socket – outlet.
•Turn the heater off after use. Do not unplug the heater while it is in operation or while the fans are still
cycling.
•Do not move the heater while it is in operation.
•When the heater is operated for the first time or after long periods of non use a slight odour may be
emitted, this is normal. However if odours persist switch off the heater and contact Rheem Service.
Before you begin ensure that the gas hose connector and electrical cord are plugged in correctly.
START UP
•Press the ON/OFF Button once to start the heater and the operation light (green)
will light up.
•After a short delay the combustion light (red) will light up. this indicates proper
ignition has been achieved and the burner is on.
•If the heater fails to light, repeat the procedure after first pressing the ON/OFF button
to turn the unit off.
Note:
•When using the heater for the first time or after long periods of disuse, ignition may not
occur the first time it is operated as there may be air within the pipes.
•The unit may make noises after igniting or extinguishing the heater. This is due to expansion and
contraction of the heater components and is normal.
ROOM TEMPERTATURE ADJUSTMENT
•The set temperature can be raised or lowered by using the
temperature selection buttons.
•Press any temperature selection button to show the
current room temperature. The actual room
temperature is shown by the “flashing” green light.
•Press the appropriate lower or higher temperature
selection button to set your desired temperature.
O
p
eratin
g
Instructions

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Note:
•Your room may not arrive at the “SET” temperature due to the size of
room, construction of room, location of the heater or external
temperatures.
•For the heater to ignite the “SET” temperature must be higher
than the “‘ROOM” temperature.
TURNING HEATER OFF
Press the ON/OFF button once. All lights will go out.
Note:
•The heater fan will continue to operate for several minutes.
This is to lower the temperatures inside the heater and is normal.
•Please do not turn the power supply off during this period.
ADJUSTMENT OF HOT AIR OUTLET
The direction of heated air can be adjusted by moving
the louvre plate up or down as required.
Caution!
Adjust louvre plate only when heater has cooled.
ECONOMY OPERATION
•To operate the heater in economy mode, press the
economy button while the heater is in operation. When
the heater is in economy mode the economy operation
indicator lights up (green).
•To help reduce operating costs and to reduce the cycling of the ignition
system, the economy cycle heats up to the temperature selected and
after the period of 30 minutes, the temperature is allowed to reduce by
one degree up to maximum of two degrees for
a period of 60 minutes.
•This subtle reduction in temperature is not noticed by
the user.
AIR FILTER
•If the filter light (yellow) comes on, the filter needs cleaning.
When the air filter becomes clogged with dust, the
air filter light flashes and shuts down the heater.
•Allow it to cool and then clean the filter.
•The large air filter is detachable and both sides should be
vacuumed.
•If there is staining try using a mild detergent and
thoroughly dry the filter.
•After cleaning, refit the filter. (NOTE: Small air filter is not
detachable).

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Please check following important points before calling for a service technician:
CONDITION SUGGESTED REMEDY
Check that the power cord is plu
gg
ed in and the power turned on
Circuit breaker or fuse is blown
Check that gas is turned on
See that enough gas is left in LPG tank (in case of LPG appliance)
Operation Light (Green) does not light Check for power failure
Check that the air filter is not clo
gg
ed with dust
Check that hot air outlet is not blocked
Flame is extinquished during
operation
Check that the room is well ventilated (Amount of oxygen inside the
room may be insufficient)
Check that the filter is not clogged with dust
Check that room temperature setting is correct
Check that hot air outlet is not blocked
The hose is not securely connected
The hose is damaged
Turn off heater and call a licensed plumber
Heater smells or smokes when using
first time
The smell or smoke comes from oil used during manufacture.
Operate the heater for a while in ventilated room.
The fan keeps operating after the
heater is switched off
It stops after the temperature inside the heater has cooled. No
action required.
The heater creaks at the time of
lighting or switching off
The sound is caused by expansion and contraction of metallic parts
when the product is heated or cooled. No action required.
The heater does not operate
Combustion Light (Red) does not light
Room temperature does not rise up
adequately
Gas smell
The heater will give out a strong odour if the room has been
recently painted or the floors have been waxed or polished.
Ventilate room properly before use
Heater smells during use
MALFUNCTION CODES DISPLAY CHART
LED light tells you the cause of several possible malfunctions as listed below:
LIGHT COLOUR FLASHES (ON/OFF) PROBABLE CAUSE SUGGESTED REMEDY
Consecutively Ignition failure
Once Flame failure
Twice Malfunction of electric
circuit
The heater must be checked by
an Authorised Service Centre
or Technician
Three Times Checking operation
No malfunction
Heater will continue to operate
in a few seconds
Filter Light
(
YELLOW
)
Consecutively Electricity failure
protection is functionin
g
Turn heater OFF then ON
a
g
ain
Operating Light
(GREEN) Once Tilt Safe Device is functioning
Place the heater on a levelled
surface
Turn heater OFF then ON
again
Combustion Light
(RED)
Make sure that the gas valve is
fully opened.
Turn heater OFF then ON
i
Trouble Shootin
g

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1. FLAME FAILURE SAFETY DEVICE
It closes the gas valve automatically in the event of a flame failure.
2. OXYGEN DEPLETION SAFETY DEVICE
If the oxygen levels drop below a safe level, the oxygen depletion device will cut off the supply of gas to the
heater.
3. TILT SWITCH
If the heater is knocked over, the tilt switch will cut off the supply of gas to the heater. The tilt switch may also
operate if the heater is jolted whilst in operation.
4. OVERHEAT SWITCH
When the fan stops rotating for any reason, the over-heat switch switches off the gas supply.
5. POWER FAILURE
In case of power failure, the gas valve is automatically closed.
6. FILTER CLEAN SAFTEY DEVICE
When the air filter is clogged or hot outlet is blocked, the filter safety device will switch off the heater. The
filter light will flash.

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Turn heater off, disconnect gas hose, unplug and wait until heater cools down.
Please ensure you carry out daily inspection and maintenance.
Do not use heater if you believe that something is wrong.
It is recommended that your heater be serviced periodically.
Points to check:
•There are no flammable materials in the vicinity of the heater.
•Air filter is correctly fitted and is not dirty.
•The hose is correctly connected without kinking or twisting.
•There is no damage to the electric cord.
Maintenance
•Always wear gloves and be careful of any sharp edges.
•Do not use cleaning cloths, benzene, acid, or alkaline detergents as this could discolour the paint and
plastic components.
Outer Casing:
•Always keep the heater clean.
•Use a damp soft cloth to wipe. Use mild soapy water if required to clean severe dirt.
Louvres:
•Use vacuum cleaner to remove all dust and dirt. Note: Ensure the heater is not working before cleaning.
•A white powder may form on the louvres. Wipe off with soft cloth.
Caution: Do not exert strong pressure or force on the louvres. The louvres may break causing discolouration
or damage to the floor or carpet due to change in the direction of heat discharge.
Air Filter:
•If the air filter lamp flashes, clean the air filters (small and large).
•Use a vacuum cleaner to remove dust and dirt on the air filters.
•Use mild soapy water for severe dirt and refit after drying. If the air filter is wet, the heater may not
operate correctly.
•The heater must never be operated without the filter. Please refit correctly.
Ins
p
ection and Maintenance

12
Rheem Australia has a service and spare parts network in all states. Our service network personnel are fully
equipped to give the best service on your Paloma gas heater.
If your heater requires a service call
please contact Rheem National Service on 131 031.
Do not return heater to place of purchase.
State Service & Spare Parts:
QLD SYD/CANB NEWC VIC SA WA
Service Tel:
07 3213 0100 02 9684 9280 02 4961 3515 03 9212 8900 08 8343 0000 08 9351 4238
Service Fax:
07 3213 0154 02 9684 9188 02 4961 3117 03 9212 8955 08 8359 6002 08 9353 4101
Parts Tel:
07 3213 0102 02 9684 9282 02 4961 3515 03 9212 8911 08 8343 0044 08 9258 3099
Parts Fax:
07 3213 0154 02 9684 9188 02 4961 3117 03 9212 8984 08 8359 6003 08 9356 9914
These Paloma models have been approved by the Australian Gas Association
under AGA Approval Number: 5899
In keeping with our policy of continuous progress and product improvement,
we reserve the right to make changes without notice.
DISTRUBTED IN AUSTRALIA BY:
RAYPAK AUSTRALIA PTY LTD
ABN 65 078 743 414
(A DIVISION OF RHEEM AUSTRALIA PTY LTD)
39 KOORNANG ROAD
VIC 3179
SALES TEL: [phone]
SALES FAX: [phone]
Printed: July 2008
Service
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roval