Panasonic BY-HPE11KTA User manual

Operating Instructions
Coaxial - LAN Converter with PoE function
Indoor Use Only
Model No. BY-HPE11KTA
Attached Installation Guide
Before attempting to connect or operate this product, please read these instructions carefully and
save this manual for future use.

Introduction
About the user manuals
• There are 2 sets of operating instructions for this unit as follows.
–Installation Guide: Explains how to install and connect devices.
– Operating Instructions (PDF): Explains how to perform the settings and how to
operate this unit.
Adobe® Reader® is required to read these operating instructions (PDF) on the
provided CD-ROM. When the Adobe Reader is not installed on the PC, download
the latest Adobe Reader from the Adobe web site and install it.
• The BY-HPE11R adaptor is called the camera adaptor and the BY-HPE11H adaptor
is called the center adaptor in this document.
Trademarks
• Microsoft, Windows, Windows Vista, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
• Microsoft product screen shot(s) reprinted with permission from Microsoft
Corporation.
• Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
• Adobe and Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
2 Operating Instructions
Introduction

Table of Contents
1 Main Unit .....................................................................................................4
1.1 Camera Adaptor (BY-HPE11R) ........................................................................4
1.2 Center Adaptor (BY-HPE11H) ..........................................................................6
1.3 Understanding the Indicators .........................................................................7
2 Resetting the Unit ......................................................................................8
2.1 Resetting Camera Adaptors ............................................................................8
2.2 Resetting Center Adaptors ..............................................................................9
3 Adaptor Maintenance Screen .................................................................10
3.1 Accessing the Maintenance Screen .............................................................11
3.1.1 Temporarily Changing the Computer’s IP Address ........................................11
3.1.2 Accessing the Maintenance Screen ...............................................................13
3.1.3 Maintenance Screen Overview ......................................................................15
3.1.4 System Requirements ....................................................................................16
3.2 Using the Maintenance Screen .....................................................................17
3.2.1 Updating the Adaptor’s Firmware ..................................................................17
3.2.2 Confirming the Adaptor’s Status ....................................................................18
3.2.3 Changing Adaptor Settings ............................................................................20
4 Troubleshooting ......................................................................................23
4.1 Indicator Display Issues ................................................................................23
4.2 Communication Speed Issues ......................................................................24
4.3 PoE Issues ......................................................................................................25
4.4 Other Issues ....................................................................................................25
5 Specifications ..........................................................................................26
Operating Instructions 3
Table of Contents

1 Main Unit
1.1 Camera Adaptor (BY-HPE11R)
Front view
AB
CDE
AIndicator
Displays the status of the camera adaptor (see
page 7).
BPoE switch
Turns the PoE function ON/OFF. The default
setting is [ON].
IMPORTANT
• When using the camera adaptor’s PoE
function to supply power to a network
camera, set the PoE switch to [ON].
When not using the PoE function (when
powering the network camera with an
AC adaptor), set it to [OFF].
• The PoE function cannot be used for
connections over 500 m (1,640 feet 5
inches). Set the PoE switch to [OFF].
CBNC connector
Connects the camera adaptor to the center
adaptor with a coaxial cable (see
3.2 Connections in the Installation Guide).
DNetwork connector
Connects the camera adaptor to a network
camera with a LAN cable (see
3.2 Connections in the Installation Guide).
EINITIAL SET button
Used to reset the camera adaptor to its factory
default settings (see page 8).
4 Operating Instructions
1 Main Unit

Rear view
A
B
C
AUsed when attaching the camera adaptor to a
ceiling or wall with screws (see 2.1 Mounting
the Camera Adaptor in the Installation Guide).
BUsed when attaching the safety wire (see
2.1 Mounting the Camera Adaptor in the
Installation Guide).
CUsed when attaching the camera adaptor to
screws inserted into a wall.
Operating Instructions 5
1 Main Unit

1.2 Center Adaptor (BY-HPE11H)
Front view
ABC
D
AIndicators
Displays the status of the center
adaptor (see page 7).
BSPEED button
Used when measuring the speed
between adaptors (see
3.2 Connections in the Installation
Guide).
CINITIAL SET button
Used to reset the center adaptor to
its factory default settings (see
page 9).
DNetwork connector
Connects the center adaptor to a
network device with a LAN cable
(see 3.2 Connections in the
Installation Guide).
Rear view
AB
ABNC connector
Connects the center adaptor to the
camera adaptor with a coaxial cable
(see 3.2 Connections in the
Installation Guide).
BAC IN
Connects the center adaptor to the
power outlet with the included AC
cord (see 3.2 Connections in the
Installation Guide).
6 Operating Instructions
1 Main Unit

1.3 Understanding the Indicators
The light indicators change depending on the operating status of the camera and center
adaptors.
Camera adaptor
Indicator Light Status Meaning
LINK
Green (lit) The camera adaptor is connected to the center
adaptor.
Orange (lit) The camera adaptor is activating.
Red (lit) The camera adaptor is malfunctioning. Contact an
authorized service center.
Off The center adaptor is not connected to the power
outlet, or the coaxial cable is not connected.
Center adaptor
Indicator Light Status Meaning
POWER
Green (lit) The center adaptor is active.
Green (flashing) The center adaptor may be connected to a device
other than the camera adaptor with the coaxial
cable. Check the connection with the camera
adaptor.
Off The center adaptor is not connected to the power
outlet.
LAN
Green (lit) A network device is connected.
Green (flashing) Sending/receiving data from a network device.
Orange (lit) A network device is not connected, or the
connected network device is not connected to the
power outlet.
Off The center adaptor is not connected to the power
outlet.
COAXIAL
Green (lit) The camera adaptor is connected to the center
adaptor.
Red (lit) The center adaptor is malfunctioning. Contact an
authorized service center.
Off The center adaptor is not receiving power, or the
coaxial cable or camera adaptor is not connected.
Operating Instructions 7
1 Main Unit

2 Resetting the Unit
Reset the unit when reselling, disposing, or sending it for repairs.
2.1 Resetting Camera Adaptors
Reset the camera adaptor when it is connected to the center adaptor with a coaxial
cable, and the center adaptor is connected to the power outlet.
1. Press the camera adaptor’s INITIAL SET button (A) for about 3 seconds with a
pointed object.
• The indicator (B) will start flashing green.
B
A
2. The camera adaptor’s indicator (B) is lit green.
• Resetting is completed when the indicator is lit green after changing from flashing
green to flashing orange. However, depending on the condition of the connection,
the indicator may be lit green after alternating from flashing orange to lit orange.
IMPORTANT
• Do not disconnect the center adaptor’s AC cord, or the coaxial cable during
resetting or within 30 seconds after resetting, because the internal
information may not have completed resetting.
8 Operating Instructions
2 Resetting the Unit

2.2 Resetting Center Adaptors
1. Press the center adaptor’s INITIAL SET button (A) for about 3 seconds with a
pointed object.
•All the indicators (B) will start flashing green.
A
B
2. All of the center adaptor’s indicators (B) are lit green.
• Resetting is completed when all the indicators are lit green after changing from
flashing green.
IMPORTANT
• Do not disconnect the center adaptor’s AC cord within 30 seconds after
resetting, because the internal information may not have completed resetting.
Operating Instructions 9
2 Resetting the Unit

3 Adaptor Maintenance Screen
The adaptor’s maintenance screen can be displayed on the web browser of a PC
connected to the network connector of an adaptor.
Settings such as the following can be performed in the maintenance screen.
– firmware version updates
–adaptor status confirmation
– IP address and password changes
IMPORTANT
• To display the maintenance screen of adaptors that have already been installed
or connected, directly connect the camera or center adaptor to a PC with a LAN
cable.
• In order to access the adaptor’s maintenance screen, you must temporarily
change the IP address assigned to your computer. Before you change the IP
address of your computer, note the IP address and network settings already
assigned to your computer.
•After you have finished using the maintenance screen, restore the
computer’s IP address and network settings to their original values.
• If you plan to update the adaptor’s firmware, download the latest version of the
adaptor’s firmware from the Panasonic support site
(http://panasonic.net/pss/security/products/coax/index.html) and save it on the
computer before you change the IP address of the computer.
10 Operating Instructions
3 Adaptor Maintenance Screen

3.1 Accessing the Maintenance Screen
3.1.1 Temporarily Changing the Computer’s IP Address
Temporarily change the IP address assigned to your computer to access the adaptor’s
maintenance screen.
The procedure for changing the IP address differs depending on the operating system
used.
Windows® 7: Changing your computer’s IP address
In Microsoft® Windows 7, this procedure must be performed by either the
“Administrator” user, or a user assigned with administrator level privileges. Refer to the
help file supplied with the operating system for more information.
1. Click [Start]®[Control Panel]®[View network status and tasks].
2. Click [View your active networks]®[Local Area Connection].
3. Click [Properties] under [Local Area Connection Status].
4. Select [Internet Protocol Version 4 (TCP/IPv4)], then click [Properties].
Operating Instructions 11
3 Adaptor Maintenance Screen

5. Select [Use the following IP address], then click [OK] after entering the IP address
(192.168.249.***) and Subnet mask (255.255.255.0). For the IP address,
***=1-254. However, 249 cannot be used.
6. Click [Close] to exit the [Local Area Connection Properties] screen.
IMPORTANT
• The procedure for changing the IP address may change depending on whether
the viewing method for Windows 7 is set to [Large icons] or [Small icons]. Refer
to the help file supplied with the operating system for more information.
12 Operating Instructions
3 Adaptor Maintenance Screen

3.1.2 Accessing the Maintenance Screen
Follow the procedure below after you have changed the IP address of the computer.
1. Connect the adaptor (A: camera adaptor or center adaptor) and computer (C) using
a LAN cable (B). When accessing the camera adaptor, make sure it is connected
to the center adaptor with a coaxial cable, and that the center adaptor is connected
to the power outlet.
A
B
C
IMPORTANT
• To display the maintenance screen of adaptors that have already been
installed or connected, directly connect each adaptor to a PC with a LAN
cable.
2. Start the computer’s web browser.
•See page 16 for information on web browsers.
3. Enter http://192.168.249.249/ in the web browser’s address bar.
4. Enter the user name and password.
– Default user name: BY-HPE11
– Default password: 999999
• The screen shown here depicts the screen shown when using Windows 7.
Operating Instructions 13
3 Adaptor Maintenance Screen

5. Click [OK].
• The maintenance screen is displayed.
IMPORTANT
• The screen shown here depicts the screen shown when accessing a center
adaptor. The screen displayed for the center adaptor and camera adaptor is
different.
• After you have finished using the maintenance screen, restore the
computer’s IP address and network settings to their original values.
• Only a PC connected to the adaptor’s network connector can display the
maintenance screen and perform firmware updates, etc.
• The maintenance screen is displayed in English.
14 Operating Instructions
3 Adaptor Maintenance Screen

3.1.3 Maintenance Screen Overview
AB
C
D
E
FG
Model name
Name of current screen
Click to jump to the corresponding page
Click to restart the adaptor
Click to view the copyright information
Contents of the current screen
Click to update the displayed information
IMPORTANT
• The screen shown here depicts the screen shown when accessing a center
adaptor. The screen displayed for the center adaptor and camera adaptor is
different.
•When consecutively connecting adaptors to the computer to access their
maintenance screens, because the information (ARP table) of the previously
connected adaptor is retained, the maintenance screen may not be able to be
opened. Therefore, we recommend restarting the computer before connecting it
to another adaptor and accessing its maintenance screen.
You may reset the computer’s ARP table if you do not want to restart the
computer. Refer to the help file or operating instructions supplied with the
operating system for more information.
Resetting the ARP table when using Windows 7
1. Display the command prompt by clicking [Start]®[All
Programs]®[Accessories]®[Command Prompt].
2. Enter arp -d, then press [Enter].
Operating Instructions 15
3 Adaptor Maintenance Screen

3.1.4 System Requirements
Operating System Web Browser
Microsoft® Windows® 7 Internet Explorer® (version 8.0 or later)
Microsoft® Windows Vista®Internet Explorer® (version 7.0 or later)
Microsoft® Windows® XP Internet Explorer® (version 6.0 or later)
16 Operating Instructions
3 Adaptor Maintenance Screen

3.2 Using the Maintenance Screen
3.2.1 Updating the Adaptor’s Firmware
Make sure you download the latest version of the adaptor’s firmware from the Panasonic
support site (http://panasonic.net/pss/security/products/coax/index.html) and save it to
the computer before changing the computer's IP address and accessing the
maintenance screen.
1. Access the maintenance screen of the adaptor.
2. Click [Update Firmware].
3. Click [Browse...], select the firmware file, then click [Open].
4. Click [Start].
5. Click [OK] when prompted.
• The firmware will be updated, and then the adaptor will automatically restart. After
restarting, the updated firmware is used.
IMPORTANT
• After you have finished using the maintenance screen, restore the computer’s IP
address and network settings to their original values.
• Do not disconnect the center adaptor from the power outlet until the update is
completed.
• After you have updated the firmware, confirm the adaptor’s firmware version on
the [Status] screen. (See page 18)
• Update the firmware for both the camera adaptor and center adaptor.
Operating Instructions 17
3 Adaptor Maintenance Screen

3.2.2 Confirming the Adaptor’s Status
You can confirm the information in the table below, such as the firmware version and
MAC address of the adaptor, on the [Status] screen.
1. Access the maintenance screen of the adaptor.
2. Click [Status].
IMPORTANT
• The screen shown here depicts the screen shown when accessing a center
adaptor. The screen displayed for the center adaptor and camera adaptor is
different. [Link Status] and [MAC Address of Master] are not displayed on the
camera adaptor’s screen.
Items Description
Boot Version Displays the adaptor’s boot version.
Firmware Version Displays the adaptor’s firmware version.
Operation Mode Displays the adaptor type (camera adaptor or center adaptor).
Camera adaptors are displayed as [Master], and center adaptors
are displayed as [Terminal].
MAC Address of this
equipment
Displays the MAC address of the connected adaptor.
Another Master Indicates whether other camera adaptors exist on the network.
If other camera adaptors exist on the network, [Detected] is
displayed, if they do not exist, [Not Detected] is displayed.
Communication performance may be affected if other camera
adaptors are detected.
Link Status (only
displayed for the
center adaptor)
Displays the status of the connection between the center and
camera adaptor. [Connected] is displayed when there is a
connection, and [Disconnected] is displayed when there is no
connection.
18 Operating Instructions
3 Adaptor Maintenance Screen

Items Description
MAC Address of
Master (only
displayed for the
center adaptor)
Displays the MAC address of the connected camera adaptor. If no
camera adaptor is connected, [Unregistered] is displayed.
PoE: Ethernet Link Displays the status of the connection between the camera adaptor
and network device.
[Link-up] is displayed if there is a connection, and [Link-down] is
displayed if there is no connection.
• When viewing the center adaptor’s maintenance screen,
information from the camera adaptor is obtained and displayed.
If the information cannot be obtained, [Unknown] is displayed.
PoE: PoE Switch Displays the status of the camera adaptor’s PoE switch (ON/OFF).
• When viewing the center adaptor’s maintenance screen,
information from the camera adaptor is obtained and displayed.
If the information cannot be obtained, [Unknown] is displayed.
PoE: PoE Power
Supply
Displays whether the camera adaptor’s PoE function is able to
supply power to connected devices or not. [Enable] is displayed if
the camera adaptor is able to supply power, and [Disable] is
displayed if it is not.
• When viewing the center adaptor’s maintenance screen,
information from the camera adaptor is obtained and displayed.
If the information cannot be obtained, [Unknown] is displayed.
IMPORTANT
• After you have finished using the maintenance screen, restore the computer’s IP
address and network settings to their original values.
Operating Instructions 19
3 Adaptor Maintenance Screen

3.2.3 Changing Adaptor Settings
The IP address and password for accessing the maintenance screen can be changed.
Changing the adaptor’s IP address
You may change the adaptor’s IP address and subnet mask if necessary.
Change the IP address in cases such as when the adaptor is using the same IP address
as another network device, or if you want to match the address used in the network.
1. Access the maintenance screen of the adaptor.
2. Click [Option].
3. Enter the desired IP address.
4. Enter the subnet mask if necessary.
5. Click [Set], then click [OK] when prompted.
6. Click [Restart].
• The adaptor will restart, and the new settings will take effect. The new IP address
must be entered in the web browser’s address bar in order to access the
adaptor’s maintenance screen again.
IMPORTANT
• After you have finished using the maintenance screen, restore the computer’s IP
address and network settings to their original values.
• Match the IP address and subnet mask settings to those used in your network.
• The screen shown here depicts the screen shown when accessing a camera
adaptor. The screen displayed for the center adaptor and camera adaptor is
different.
20 Operating Instructions
3 Adaptor Maintenance Screen