Panasonic BY-HPE11KTCE User manual

Operating Instructions
Coaxial - LAN Converter with PoE function
Indoor Use Only
Model No. BY-HPE11KTCE
BY-HPE11R
BY-HPE11H
Attached Installation Guide
Before attempting to connect or operate this product, please read these instructions carefully and
save this manual for future use.

Introduction
About the user manuals
• There are 2 sets of operating instructions for this unit as follows.
– Installation Guide: Explains how to install and connect devices.
– Operating Instructions (PDF): Explains how to perform the settings and how to
operate this unit.
Adobe® Reader® is required to read these operating instructions (PDF) on the
provided CD-ROM. When the Adobe Reader is not installed on the PC, download
the latest Adobe Reader from the Adobe web site and install it.
• The BY-HPE11R adaptor is called the camera adaptor and the BY-HPE11H adaptor
is called the center adaptor in this document.
Trademarks
• Microsoft, Windows, Windows Vista, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
• Microsoft product screen shot(s) reprinted with permission from Microsoft
Corporation.
• Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
• Adobe and Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
2 Operating Instructions
Introduction

For Your Safety
To prevent severe injury and loss of life/property, read this section carefully before using
the unit to ensure proper and safe operation of your unit.
WARNING
Consult an authorized dealer for mounting
• Experience and knowledge are required to perform mounting of the unit. Incorrect
mounting can cause damage to the unit, fire, electric shock, or injury. Make sure
to consult an authorized dealer for mounting.
Do not damage the AC cord or power plug
• Do not allow the AC cord or plug to be damaged, placed near heat emitting
devices, excessively pulled, bent or placed under heavy objects. Using damaged
AC cords or plugs can result in the risk of fire or electric shock. Contact an
authorized service center for AC cord and plug repairs.
Do not use the unit if it does not work normally
• Unplug the unit from the power outlet if it emits smoke, an abnormal smell or
makes unusual noise. Consult an authorized service center for repairs.
Do not disassemble or repair the unit
• To reduce the risk of electric shock or fire, do not disassemble the unit. Contact
an authorized service center when service is required.
Use only the power source specified for the unit
• Overloading the unit by having many loads on one electrical outlet, etc. may cause
excessive heat resulting in fire.
Completely insert the power plug into the power outlet
• Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
Do not use damaged power plugs or power outlets.
Regularly remove any dust, etc. from the power plug
• Regularly remove any dust, etc. from the power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation
defect from moisture, etc., resulting in a fire.
Do not bring metal objects near the power outlet slots
• This may result in electric shock or fire.
Do not hold the power plug by the metal parts
• This may result in electric shock or fire.
Never touch the power plug with wet hands
• This may result in electric shock.
Operating Instructions 3
For Your Safety

Do not touch the unit, LAN cable, coaxial cable, AC cord, or power plug
during thunderstorms
• This may result in electric shock.
Do not use the included AC cord with other devices
• This may result in electric shock or fire.
Only use the included AC cord
• Using other AC cords may result in electric shock or fire.
Place the unit securely on a stable, level surface
• Serious damage and/or injury may result if the unit falls.
Do not install the unit in a dusty or moist place
• This may result in electric shock or fire.
Never push any objects into the unit or spill any liquids on the unit
• This may result in electric shock or fire. Disconnect the AC cord and contact an
authorized service center if any foreign objects or liquids enter the unit.
Regularly check the unit
• Rusted brackets or screws may cause the unit to fall causing serious damage
and/or injury. Consult an authorized dealer for checks.
Mount the unit to secure locations that can support the weight of the
unit
• Serious damage and/or injury may result if the unit falls. Reinforce the mounting
area if it has insufficient strength to secure the unit.
Make sure to use the safety wire
• Attach the safety wire in a position so that if the camera adaptor were to become
detached, it would not fall on nearby people.
Do not use the unit where it can be exposed to flammable or explosive
gasses
• This may cause the unit to explode resulting in injury.
Do not mount the unit where it can be exposed to vibrations
• This may cause the unit to fall resulting in injury.
Do not use the unit where it can be exposed to corrosive gas or salty
conditions
• This may cause the unit parts to degrade and the unit may fall resulting in damage
and/or injury.
Do not drop, or expose the unit to strong shaking
• This may result in electric shock or fire.
4 Operating Instructions
For Your Safety

Turn the power off before performing wiring
• This may result in electric shock, or result in fire from wiring shorts or incorrect
wiring.
Only use mounting brackets made for the unit
• Serious damage and/or injury may result if the unit falls.
Do not damage coaxial cables, insert objects into the conductor, or
connect coaxial cables with incomplete relays
• If water or other objects enter the conductor, or coaxial cables with incomplete
relays are connected, it may result in electric shock or fire. Disconnect the AC
cord and contact an authorized service center if there is any damage to the coaxial
cables.
Do not damage existing wires or pipes when making holes for mounting
or wiring
• This may result in earth leakage, electric shock, or fire.
Do not install or use the unit near medical equipment
• High-frequency signals emitted from the unit may affect the operation of medical
equipment and cause malfunctions.
Do not expose the unit to rain or any type of moisture
• To prevent the risk of fire or electrical shock, do not place objects such as cups
or vases near the unit. If the unit is exposed to moisture, disconnect the AC cord
and contact an authorized service center.
Do not touch the core of the coaxial cable
• A maximum of DC 60 V is applied to the coaxial cable. This may result in electric
shock.
Do not perform wiring or installation during thunderstorms
• This may result in electric shock or fire.
Secure screws with the specified torque
• Serious damage and/or injury may result if the unit falls.
CAUTION
Disconnect the AC cord of the center adaptor if the unit will not be used
for long periods of time or when performing care and cleaning
• Leaving the AC cord connected when the unit is not used for long periods of time
or when performing care and cleaning may result in earth leakage, electric shock,
or injury.
Operating Instructions 5
For Your Safety

Do not mount the unit to ceilings or walls made of soft materials
• Do not mount the unit to soft ceilings or walls such as plasterboard, ALC (aerated
light-weight concrete), concrete blocks, or any surfaces under 25 mm thickness.
Injury may result if the unit falls.
Do not pull cables or apply excessive force to connectors
• This may damage the cables or connectors, and result in electric shock.
Do not connect other devices to the BNC connector of the unit
• This may damage the unit.
Do not expose the unit to fire or naked flames
• This may result in fire.
The AC cord is used as the main disconnect device
• Ensure that the power outlet is installed near the unit and is easily accessible.
Do not play the included CD-ROM in an audio CD player
• Ear-splitting volume may hurt your ears and damage the CD player’s speakers.
6 Operating Instructions
For Your Safety

Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, or personal injury.
1. Do not use this unit near water for example, near a bathtub, washbowl, kitchen sink,
or laundry tub, in a wet basement or near a swimming pool.
2. Avoid handling or installing the unit, connecting wiring, or touching the AC cord,
power plug, LAN cable, or coaxial cable during an electrical storm.
3. Do not use the unit in the vicinity of a gas leak.
4. Use only the AC cord indicated in this manual.
SAVE THESE INSTRUCTIONS
Operating Instructions 7
Important Safety Instructions

General Precautions
Follow the instructions written in For Your Safety (see page 3) and Important Safety
Instructions (see page 7) together with the instructions written below.
1. The unit is intended for indoor use only and should not be mounted outdoors.
2. The unit uses the same high-frequency signals as used by the radio signals of
amateur radio, shortwave broadcasting, aviation radio, and marine radio. Therefore
operational interference may occur if the unit is used in proximity to devices that
transmit these radio signals.
3. Do not connect the camera adaptor (BY-HPE11R) to communications carrier
equipment such as rental modems.
4. Follow the following precautions in order to maintain product performance
over long periods of time.
• Do not use the unit in areas with high temperatures or humidity for long periods
of time. Use in these areas can degrade parts which can shorten the life-span of
the unit. We recommend areas that have temperatures of 35 °C or lower.
• Do not install the unit in places that can be directly exposed to heat sources.
5. Proper handling of the unit
• Do not drop, or expose the unit to strong vibrations or shaking. This may cause
malfunctions.
6. Take precautions for when reselling, disposing, or sending the unit for repairs.
• Take adequate precautions when handing the unit over to third parties.
7. Care and cleaning for the unit
• Perform cleaning and care after disconnecting the center adaptor from the power
outlet. Do not use benzine, thinner, or any other abrasive powders when
cleaning. This may change the color of the unit cases.
8. Cleaning stains from the unit
• Wipe stained areas with a damp soft cloth.
For FRG Users (For Germany Only)
• Machine noise information regulation - 3.GPSGV, the maximum sound pressure
level is 70 dB(A) or less, in conformity with EN ISO 7779.
• This device is not intended for use in the direct field of view at visual display
workplaces. To avoid incommoding reflexions at visual display workplaces this
device must not be placed in the direct field of view.
8 Operating Instructions
General Precautions

Table of Contents
1 Main Unit ...................................................................................................10
1.1 Camera Adaptor (BY-HPE11R) ......................................................................10
1.2 Center Adaptor (BY-HPE11H) ........................................................................12
1.3 Understanding the Indicators .......................................................................13
2 Resetting the Unit ....................................................................................14
2.1 Resetting Camera Adaptors ..........................................................................14
2.2 Resetting Center Adaptors ............................................................................15
3 Adaptor Maintenance Screen .................................................................16
3.1 Accessing the Maintenance Screen .............................................................17
3.1.1 Temporarily Changing the Computer’s IP Address ........................................17
3.1.2 Accessing the Maintenance Screen ...............................................................19
3.1.3 Maintenance Screen Overview ......................................................................21
3.1.4 System Requirements ....................................................................................22
3.2 Using the Maintenance Screen .....................................................................23
3.2.1 Updating the Adaptor’s Firmware ..................................................................23
3.2.2 Confirming the Adaptor’s Status ....................................................................24
3.2.3 Changing Adaptor Settings ............................................................................26
4 Troubleshooting ......................................................................................29
4.1 Indicator Display Issues ................................................................................29
4.2 Communication Speed Issues ......................................................................30
4.3 PoE Issues ......................................................................................................31
4.4 Other Issues ....................................................................................................31
5 Specifications ..........................................................................................32
Operating Instructions 9
Table of Contents

1 Main Unit
1.1 Camera Adaptor (BY-HPE11R)
Front view
AB
CDE
AIndicator
Displays the status of the camera adaptor (see
page 13).
BPoE switch
Turns the PoE function ON/OFF. The default
setting is [ON].
IMPORTANT
• When using the camera adaptor’s PoE
function to supply power to a network
camera, set the PoE switch to [ON].
When not using the PoE function (when
powering the network camera with an
AC adaptor), set it to [OFF].
• The PoE function cannot be used for
connections over 500 m. Set the PoE
switch to [OFF].
CBNC connector
Connects the camera adaptor to the center
adaptor with a coaxial cable (see
3.2 Connections in the Installation Guide).
DNetwork connector
Connects the camera adaptor to a network
camera with a LAN cable (see
3.2 Connections in the Installation Guide).
EINITIAL SET button
Used to reset the camera adaptor to its factory
default settings (see page 14).
10 Operating Instructions
1 Main Unit

Rear view
A
B
C
AUsed when attaching the camera adaptor to a
ceiling or wall with screws (see 2.1 Mounting
the Camera Adaptor in the Installation Guide).
BUsed when attaching the safety wire (see
2.1 Mounting the Camera Adaptor in the
Installation Guide).
CUsed when attaching the camera adaptor to
screws inserted into a wall.
Operating Instructions 11
1 Main Unit

1.2 Center Adaptor (BY-HPE11H)
Front view
ABC
D
AIndicators
Displays the status of the center
adaptor (see page 13).
BSPEED button
Used when measuring the speed
between adaptors (see
3.2 Connections in the Installation
Guide).
CINITIAL SET button
Used to reset the center adaptor to
its factory default settings (see
page 15).
DNetwork connector
Connects the center adaptor to a
network device with a LAN cable
(see 3.2 Connections in the
Installation Guide).
Rear view
AB
ABNC connector
Connects the center adaptor to the
camera adaptor with a coaxial cable
(see 3.2 Connections in the
Installation Guide).
BAC IN
Connects the center adaptor to the
power outlet with the included AC
cord (see 3.2 Connections in the
Installation Guide).
12 Operating Instructions
1 Main Unit

1.3 Understanding the Indicators
The light indicators change depending on the operating status of the camera and center
adaptors.
Camera adaptor
Indicator Light Status Meaning
LINK
Green (lit) The camera adaptor is connected to the center
adaptor.
Orange (lit) The camera adaptor is activating.
Red (lit) The camera adaptor is malfunctioning. Contact an
authorized service center.
Off The center adaptor is not connected to the power
outlet, or the coaxial cable is not connected.
Center adaptor
Indicator Light Status Meaning
POWER
Green (lit) The center adaptor is active.
Green (flashing) The center adaptor may be connected to a device
other than the camera adaptor with the coaxial
cable. Check the connection with the camera
adaptor.
Off The center adaptor is not connected to the power
outlet.
LAN
Green (lit) A network device is connected.
Green (flashing) Sending/receiving data from a network device.
Orange (lit) A network device is not connected, or the
connected network device is not connected to the
power outlet.
Off The center adaptor is not connected to the power
outlet.
COAXIAL
Green (lit) The camera adaptor is connected to the center
adaptor.
Red (lit) The center adaptor is malfunctioning. Contact an
authorized service center.
Off The center adaptor is not receiving power, or the
coaxial cable or camera adaptor is not connected.
Operating Instructions 13
1 Main Unit

2 Resetting the Unit
Reset the unit when reselling, disposing, or sending it for repairs.
2.1 Resetting Camera Adaptors
Reset the camera adaptor when it is connected to the center adaptor with a coaxial
cable, and the center adaptor is connected to the power outlet.
1. Press the camera adaptor’s INITIAL SET button (A) for about 3 seconds with a
pointed object.
• The indicator (B) will start flashing green.
B
A
2. The camera adaptor’s indicator (B) is lit green.
• Resetting is completed when the indicator is lit green after changing from flashing
green to flashing orange. However, depending on the condition of the connection,
the indicator may be lit green after alternating from flashing orange to lit orange.
IMPORTANT
• Do not disconnect the center adaptor’s AC cord, or the coaxial cable during
resetting or within 30 seconds after resetting, because the internal
information may not have completed resetting.
14 Operating Instructions
2 Resetting the Unit

2.2 Resetting Center Adaptors
1. Press the center adaptor’s INITIAL SET button (A) for about 3 seconds with a
pointed object.
• All the indicators (B) will start flashing green.
A
B
2. All of the center adaptor’s indicators (B) are lit green.
• Resetting is completed when all the indicators are lit green after changing from
flashing green.
IMPORTANT
• Do not disconnect the center adaptor’s AC cord within 30 seconds after
resetting, because the internal information may not have completed resetting.
Operating Instructions 15
2 Resetting the Unit

3 Adaptor Maintenance Screen
The adaptor’s maintenance screen can be displayed on the web browser of a PC
connected to the network connector of an adaptor.
Settings such as the following can be performed in the maintenance screen.
– firmware version updates
– adaptor status confirmation
– IP address and password changes
IMPORTANT
• To display the maintenance screen of adaptors that have already been installed
or connected, directly connect the camera or center adaptor to a PC with a LAN
cable.
• In order to access the adaptor’s maintenance screen, you must temporarily
change the IP address assigned to your computer. Before you change the IP
address of your computer, note the IP address and network settings already
assigned to your computer.
•After you have finished using the maintenance screen, restore the
computer’s IP address and network settings to their original values.
• If you plan to update the adaptor’s firmware, download the latest version of the
adaptor’s firmware from the Panasonic support site
(http://panasonic.net/pss/security/products/coax/index.html) and save it on the
computer before you change the IP address of the computer.
16 Operating Instructions
3 Adaptor Maintenance Screen

3.1 Accessing the Maintenance Screen
3.1.1 Temporarily Changing the Computer’s IP Address
Temporarily change the IP address assigned to your computer to access the adaptor’s
maintenance screen.
The procedure for changing the IP address differs depending on the operating system
used.
Windows® 7: Changing your computer’s IP address
In Microsoft® Windows 7, this procedure must be performed by either the
“Administrator” user, or a user assigned with administrator level privileges. Refer to the
help file supplied with the operating system for more information.
1. Click [Start]®[Control Panel]®[View network status and tasks].
2. Click [View your active networks]®[Local Area Connection].
3. Click [Properties] under [Local Area Connection Status].
4. Select [Internet Protocol Version 4 (TCP/IPv4)], then click [Properties].
Operating Instructions 17
3 Adaptor Maintenance Screen

5. Select [Use the following IP address], then click [OK] after entering the IP address
(192.168.249.***) and Subnet mask (255.255.255.0). For the IP address,
***=1-254. However, 249 cannot be used.
6. Click [Close] to exit the [Local Area Connection Properties] screen.
IMPORTANT
• The procedure for changing the IP address may change depending on whether
the viewing method for Windows 7 is set to [Large icons] or [Small icons]. Refer
to the help file supplied with the operating system for more information.
18 Operating Instructions
3 Adaptor Maintenance Screen

3.1.2 Accessing the Maintenance Screen
Follow the procedure below after you have changed the IP address of the computer.
1. Connect the adaptor (A: camera adaptor or center adaptor) and computer (C) using
a LAN cable (B). When accessing the camera adaptor, make sure it is connected
to the center adaptor with a coaxial cable, and that the center adaptor is connected
to the power outlet.
A
B
C
IMPORTANT
• To display the maintenance screen of adaptors that have already been
installed or connected, directly connect each adaptor to a PC with a LAN
cable.
2. Start the computer’s web browser.
• See page 22 for information on web browsers.
3. Enter http://192.168.249.249/ in the web browser’s address bar.
4. Enter the user name and password.
– Default user name: BY-HPE11
– Default password: 999999
• The screen shown here depicts the screen shown when using Windows 7.
Operating Instructions 19
3 Adaptor Maintenance Screen

5. Click [OK].
• The maintenance screen is displayed.
IMPORTANT
• The screen shown here depicts the screen shown when accessing a center
adaptor. The screen displayed for the center adaptor and camera adaptor is
different.
• After you have finished using the maintenance screen, restore the
computer’s IP address and network settings to their original values.
• Only a PC connected to the adaptor’s network connector can display the
maintenance screen and perform firmware updates, etc.
• The maintenance screen is displayed in English.
20 Operating Instructions
3 Adaptor Maintenance Screen