Panasonic KX-HNS102 User manual

Installation Guide
Home Network System
Motion Sensor
Model No. KX-HNS102
Thank you for purchasing a Panasonic product.
This document explains how to install the motion sensor properly.
For details about how to use the system, refer to the User’s Guide
(page 14).
Please read this document before using the unit and save it for future
reference.
For assistance, visit our Web site: www.panasonic.com/support
for customers in the U.S.A. or Puerto Rico.
Please register your product: www.panasonic.com/prodreg
Printed in China

Introduction
Accessory information ...............3
Important Information
About this system ......................4
For your safety ...........................4
Important safety instructions ......5
For best performance ................5
Other information .......................6
Setup
Part names and functions ..........7
About the LED indicator .............7
Setup overview ..........................7
Inserting the batteries ................8
Registering the motion
sensor ........................................8
Information about sensor
features ......................................9
Confirming the usage area ......11
Wall mounting ..........................12
Appendix
Testing the motion sensor .......14
Adjusting the sensor
sensitivity .................................14
Features available when using the
[Home Network] app ................14
Accessing the User’s Guide ....14
Specifications ..........................15
FCC and other information ......16
Customer services ...................18
Warranty (For United States and
Puerto Rico) .............................19
2
Table of Contents

Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
ABatteries*1 2
BWall mounting adaptor*2/PNKK1111Z1 1
CWall mounting screws (25 mm (1 inch))/XTB4+25AVW 2
*1 When replacing batteries, see “Power source” of “Specifications”, page 15
for battery information.
*2 The motion sensor can be wall mounted with or without the wall mounting
adaptor (page 12).
A B C
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
RiPhone and iPad are registered trademarks of Apple Inc.
RAndroid™ is a trademark of Google Inc.
For assistance, please visit www.panasonic.com/support 3
Introduction

About this system
This system is an auxiliary system; it is
not designed to provide complete
protection from property loss.
Panasonic will not be held responsible
in the event that property loss occurs
while this system is in operation.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
RUse only the power source marked
on the product.
RDo not connect non-specified
devices.
Installation
RTo prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
RDo not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may cause
such devices to malfunction
resulting in an accident.
RKeep small parts (screws, etc.) out
of the reach of children. There is a
risk of swallowing. In the event they
are swallowed, seek medical advice
immediately.
Operating safeguards
RDo not disassemble the product.
Medical
RConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CAUTION
Battery
RThe batteries should be used
correctly, otherwise the product may
be damaged due to battery leakage.
RDo not charge, short-circuit,
disassemble, or heat the batteries.
RDo not dispose of batteries in a fire.
RRemove all the batteries when
replacing.
RDo not mix old, new or different
types of batteries.
RIt is recommended that batteries are
replaced annually.
RIt is recommended that batteries are
replaced after a power outage.
RKeep out of the reach of small
children. There is a risk of
4For assistance, please visit www.panasonic.com/support
Important Information

swallowing. If the battery is
swallowed, seek medical attention
immediately.
RRemove the battery if it becomes
unusable. There is a risk of leakage,
overheating, and rupture. Do not
attempt to use a battery if it is
leaking.
RDo not intentionally pour water on
the battery or allow it to get wet.
There is a risk of fire and smoke. If
the battery becomes wet, remove it
immediately and contact an
authorized service center.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may
explode. Check with local codes for
possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
RFor maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
window.)
RIf the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
RKeep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
RThe product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
RThe product should not be exposed
to direct sunlight.
RDo not place heavy objects on top of
the product.
RThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
For assistance, please visit www.panasonic.com/support 5
Important Information

temperature is less than 0 °C (32 °F)
or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
ROperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Other information
CAUTION: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
RWipe the outer surface of the
product with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Information on Disposal in other
Countries outside the European
Union
123
These symbols (A, B, C) are only
valid in the European Union. If you
wish to discard these items, please
contact your local authorities or dealer
and ask for the correct method of
disposal.
Notice
6For assistance, please visit www.panasonic.com/support
Important Information

Part names and
functions
ABCD
E
Infrared sensor
LED indicator
MHIGHN/MLOWN
Used to change the sensor
sensitivity (page 14).
Rear cover
M N
Used to confirm the status of the
sensor or register the sensor to
the hub.
About the LED
indicator
You can press MN and check the
LED indicator to confirm the sensor’s
status.
Indicator Status
Green, lit No motion detected
Indicator Status
Red, lit Motion was detected
Red,
blinking
Sensor is out of range
of the hub
Green,
blinking
Registration mode
(You pressed and held
M N)
Off No battery power
Note:
RThe LED indicator does not indicate
sensor status if the sensor has not
been registered (page 8).
Setup overview
1Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
2Insert the batteries
The motion sensor is battery
powered.
3Registration
Required only if the motion sensor
was purchased separately (i.e.,
not as part of a bundle).
4Confirm the installation area
Read the information in this
document to confirm that the
desired installation area is suitable
to proper operation.
5Installation
Install the motion sensor in the
desired location.
For assistance, please visit www.panasonic.com/support 7
Setup

Inserting the
batteries
RUSE ONLY Alkaline batteries AA
(LR6) size.
RDo NOT use Manganese/Ni-Cd/
Ni-MH batteries.
RConfirm the polarities ( , ).
1Remove the rear cover by
pressing the upper sides of the
cover (A) and sliding it down (B).
A
B
2Insert the batteries.
3Install the rear cover.
RPlace it with the “ ” mark
facing upwards and slide it.
Registering the
motion sensor
This procedure is not required for
devices that were included as part of
a bundle.
Before you can use the motion sensor,
it must be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
You can register each device by using
the registration buttons or the [Home
Network] app.
8For assistance, please visit www.panasonic.com/support
Setup

Using registration buttons
1Hub:
Press and hold M OTHER
DEVICEN until the LED indicator
blinks in green.
Motion sensor:
Press and hold M N until the
LED indicator blinks in green
(page 7).
RWhen registration is complete,
the hub sounds one long beep.
Note:
RTo cancel the registration, press
M N on the hub and on the motion
sensor.
RIf registration fails, the hub sounds
several short beeps.
Using the app
When you register the motion sensor
by using the [Home Network] app, you
can assign a name to your devices and
group them by location. For more
information, refer to the User’s Guide
(page 14).
Information about
sensor features
The motion sensor utilizes an infrared
sensor (i.e., heat sensor).
Please read the following information
before deciding where to install the
motion sensor.
Note:
RThe motion sensor’s sensor features
are not designed to be used in
situations that require high reliability.
We do not recommend use of the
motion sensor’s sensor features in
these situations.
RPanasonic takes no responsibility for
any injury or damage caused by the
use of the motion sensor.
Using heat to detect motion
The motion sensor’s infrared sensor
can detect motion by recognizing
temperature differences that occur
within the range of the sensor. It does
this by detecting the infrared rays that
are emitted naturally by people,
animals, etc., which correlate to the
object’s temperature. The detection
range is indicated in the illustration by
the gray area in front of the motion
sensor.
Detection range when looking from
above
1
1
Horizontal detection range:
approx. 90°
For assistance, please visit www.panasonic.com/support 9
Setup

Detection range when looking from
the side
1
2
1
Vertical detection range: approx.
20°
2
Distance of detectable motion:
approx. 5 m (16.4 feet)
Note:
RDetection becomes difficult when
there is little difference between the
temperatures of objects and the
surrounding environment, such as
during summer. Conversely,
detection becomes easier when
there is a large difference between
the temperatures of objects and the
surrounding environment, such as
during winter or at night.
RDetection does not occur when there
are obstacles in front of the infrared
sensor. Remove the obstacles or
change the installation location.
Direction of motion
It is easier to detect objects that move
sideways in front of the motion sensor,
and more difficult to detect objects that
move directly toward the front of the
motion sensor.
D
A
B
C
It is difficult to detect movement
directly towards the front of the
motion sensor.
It is easy to detect movement
sideways in front of the motion
sensor.
Detection range
Motion sensor
10 For assistance, please visit www.panasonic.com/support
Setup

Confirming the
usage area
Wireless communication
range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
RMetal doors or screens
RWalls containing aluminum-sheet
insulation
RWalls made of concrete or
corrugated iron
RDouble-pane glass windows
RMultiple walls
RWhen using each device on
separate floors or in different
buildings
Note:
RYou can check the motion sensor’s
communication status by pressing
MN. If the LED indicator is lit in
green or red, the sensor is
communicating properly with the
hub. If the LED indicator blinks in
red, it is out of range of the hub.
Usage area cautions
Using the motion sensor in the
following areas may cause
deformation, malfunction, or
operational failure.
RIn direct sunlight
RAreas exposed to grease or steam,
such as kitchens
RNear fire or heating devices
RNear magnetic fields (such as near
microwaves and magnets)
RAreas subject to extreme
temperature changes, such as next
to air conditioners
RAreas with reflective objects, such
as glass, that can interfere with
detection of temperature variation
RAreas where the temperature is
affected by strong illuminating
objects (such as fluorescent lights)
RNear devices that emit strong radio
waves, such as mobile phones
For assistance, please visit www.panasonic.com/support 11
Setup

Wall mounting
There are two methods for wall
mounting the motion sensor. To mount
the sensor flat against the wall, use the
rear cover. To mount the sensor so that
it faces 45° to the left or right, use the
wall mounting adaptor.
Mounting examples*1 of the rear
cover and wall mounting adaptor
1
A Rear cover
2
B Wall mounting
adaptor
*1 View of looking from above.
Note:
RMount the motion sensor on the
stable location where the motion
sensor can be adequately supported
when mounting.
RDo not mount motion sensor on a
soft material. It may fall down, break
or cause injury.
RDo not mount the motion sensor on
the following places: gypsum board,
ALC (autoclaved lightweight cellular
concrete), concrete block, plywood
less than 25.4 mm (1 inch) thick, etc.
Using the rear cover
1Remove the rear cover by
pressing the upper sides of the
cover (A) and sliding it down (B).
A
B
2Attach the rear cover to the wall by
using screws (
1
).
RPlace the rear cover with “UP”
mark facing upwards.
R
2
37 mm (1 15/32 inches)
UP
2
1
UP
1
12 For assistance, please visit www.panasonic.com/support
Setup

3Attach the motion sensor to the
rear cover.
RInsert the grooves on the
motion sensor to the 4 tabs on
the rear cover, and then push
down the motion sensor.
UP
Using the wall mounting adaptor
1Remove the rear cover by
pressing the upper sides of the
cover (A) and then sliding it down
(B).
A
B
2Attach the wall mounting adaptor
to the wall by using screws (
1
).
RPlace the wall mounting
adaptor with “UP” mark facing
upwards.
R
2
21 mm (27/32 inches)
2
UP
1
1
3Attach the motion sensor to the
wall mounting adaptor.
RInsert the grooves on the
motion sensor to the 4 tabs on
the wall mounting adaptor, and
then push down the motion
sensor.
For assistance, please visit www.panasonic.com/support 13
Setup

Testing the motion
sensor
You can observe the motion sensor’s
LED indicator and test the performance
of the motion sensor.
1Press MN.
2Move to an area near the motion
sensor.
3While moving near the motion
sensor, observe the LED indicator.
RWhen motion is detected, the
LED indicator lights in red.
4Note the areas where movement
is detected.
5Press MN again.
Adjusting the sensor
sensitivity
You can use the MHIGHN/MLOWN switch
(page 7) to adjust the sensor’s
sensitivity. If the sensor often makes
incorrect detections, such as in areas
with frequent and substantial
temperature fluctuations, set the switch
to the MLOWN position.
Note:
RWhen the switch is in the MLOWN
position, the sensor detection range
is reduced by about half (compared
to when the switch is in the MHIGHN
position).
Features available
when using the
[Home Network] app
Some of the motion sensor’s features
that are available when using the
[Home Network] app are listed below.
For more information, refer to the
User’s Guide (page 14).
–Security system
You can use the app to arm and
disarm the security system, confirm
the current status of the sensor, and
view a log of previous security
events.
–Home control
You can configure the motion sensor
to trigger other system events, such
as camera recording, turning on an
electric device (such as a lamp), etc.
(Appropriate device required.)
–Telephone alert
You can configure the system to call
a preprogrammed phone number
when the motion sensor is triggered.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
1iPhone®/iPad®
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2Tap [User’s Guide].
14 For assistance, please visit www.panasonic.com/support
Appendix

Note:
RYou can also access the User’s
Guide at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
Specifications
RFrequency range
DECT: 1.92 GHz – 1.93 GHz
RRF transmission power
DECT: 115 mW (max.)
RPower source
AA (LR6) Alkaline battery (2 ´ 1.5 V)
ROperating conditions
0 °C – 40 °C (32 °F – 104 °F)
RSensor detection method
Pyroelectric infrared sensor (heat
sensor)
RHeat sensor detection range
Horizontal: approx. ±45°
Vertical: approx. ±10°
Distance: approx. 5 m (16.4 feet)
(when the surrounding temperature
is approx. 25 °C (77 °F))
RBattery life
Approx. 1 year (when motion is
detected 50 times a day and the
surrounding temperature is approx.
25 °C (77 °F))
RDimensions
– With the rear cover attached:
Approx. 72 mm ´ 73 mm ´
39 mm (2 27/32 inches ´ 2 7/8
inches ´ 1 17/32 inches)
– With the wall mounting adaptor
attached:
Approx. 72 mm ´ 73 mm ´
61 mm (2 27/32 inches ´ 2 7/8
inches ´ 2 13/32 inches)
RMass (weight)
– With the rear cover attached:
Approx. 70 g (0.15 lb), excluding
the batteries
– With the wall mounting adaptor
attached:
Approx. 77 g (0.17 lb), excluding
the batteries
For assistance, please visit www.panasonic.com/support 15
Appendix

FCC and other
information
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an
experienced radio/TV technician for
help.
Some cordless telephones operate at
frequencies that may cause
interference to nearby TVs and VCRs.
To minimize or prevent such
interference, the base of the cordless
telephone should not be placed near or
on top of a TV or VCR. If interference is
experienced, move the cordless
telephone further away from the TV or
VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
RThis product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
RTo comply with FCC RF exposure
requirements, the device must be
installed and operated 20 cm
(8 inches) or more between the
product and all person’s body.
RThis product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
RFor body-worn operation, the
handset must be used only with a
non-metallic accessory. Use of other
accessories may not ensure
compliance with FCC RF exposure
requirements.
16 For assistance, please visit www.panasonic.com/support
Appendix

Notice:
RFCC ID can be found inside the
battery compartment.
For assistance, please visit www.panasonic.com/support 17
Appendix

Customer services
Customer Services Directory (United States and
Puerto Rico)
www.panasonic.com/support
or, contact us via the web at:
www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
Accessory Purchases (United States and
Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
You may also contact us directly at:1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
18 For assistance, please visit www.panasonic.com/support
Appendix

Warranty (For United States and Puerto Rico)
Limited Warranty Coverage
Labor
One (1) Year
Parts
One (1) Year
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair
PROOF OF PURCHASE.
Panasonic Home Network System Products
Limited Warranty
Mail-In Service--Online
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Home Network System Products
microSD card (Included model only) 90 days N/A
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
For assistance, please visit www.panasonic.com/support 19
Appendix

Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
ȷCarefully pack your unit, preferably in the original carton.
ȷAttach a letter, detailing the symptom.
ȷSend the unit to Panasonic Exchange Center, prepaid and adequately insured.
ȷDo not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
20 For assistance, please visit www.panasonic.com/support
Appendix