Panasonic WORKIO DP-CL21 Installation and maintenance instructions

Settings and Printing Network NetworkMaintenance and Spec.
Settings and Printing Network NetworkMaintenance and Spec.
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Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Setup in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Selecting the Operating System and Protocol . . . . . . . . . . . . . . . . . . 4
Selecting the Printing Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contents of the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LPR Port Printing using TCP/IP in Windows 95 / Windows 98 /
Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
IPP Port Printing using TCP/IP in Windows 95 / Windows 98 /
Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
HP JetDirect Port Printing using TCP/IP or IPX/SPX
in Windows 95 / Windows 98 / Windows Me . . . . . . . . . . . . . . . . . 49
Using NetBEUI in Windows 95 / Windows 98 / Windows Me . . . . . 49
E-mail Port Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
LPR Port Printing using TCP/IP in Windows NT 4.0 . . . . . . . . . . . . 72
HP JetDirect Port Printing using TCP/IP or IPX/SPX
in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using NetBEUI in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . 93
Standard TCP/IP Port Printing in Windows 2000 or
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
LPR Port Printing using TCP/IP in Windows 2000 or Windows XP . 99
IPP Port Printing using TCP/IP in Windows 2000 or
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
HP JetDirect Port Printing using TCP/IP or IPX/SPX
in Windows 2000 or Windows XP . . . . . . . . . . . . . . . . . . . . . . . . 103
Using NetBEUI in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 104
Setup in Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setup in NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
In NetWare 4.x / NetWare 5.x / NetWare 6 . . . . . . . . . . . . . . . . . . 111
In NetWare 3.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Setup in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Printing using LPD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Network

Settings and Printing Network NetworkMaintenance and Spec.
Settings and Printing Network NetworkMaintenance and Spec.
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Printing using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using the Printer’s Web Server . . . . . . . . . . . . . . . . . . . . . . . . . 145
Displaying the Printer’s Web Server Screen
from Network Setup Tool (Windows only) . . . . . . . . . . . . . . . . . . 145
Displaying the Printer’s Web Server Screen
from Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Displaying the Printer’s Web Server Screen from a Browser . . . . 147
Changing the Printer's Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Changing the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Entering the Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using the Web Administrative Tool . . . . . . . . . . . . . . . . . . . . . 151
Displaying the Web Administrative Tool Screen . . . . . . . . . . . . . . 152
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Setting Password with Network Setup Tool . . . . . . . . . . . . . . . . . . 154
Printing a Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Resetting the Printer Settings to Factory Default. . . . . . . . . . . . . . 156
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Settings and Printing Network NetworkMaintenance and Spec.
Features
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This chapter explains how to configure the DP-CL21P or DP-CL21M printer on a supported network
environment. The DP-CL21P or DP-CL21M printer provides Ethernet connectivity by functioning as a
network printer server. The DP-CL21P or DP-CL21M network function has the following features:
Supports 100Base-TX and 10Base-T
Supports the following network operating systems
• Windows® 95*1/ Windows 98*2/ Windows Me*3/ Windows NT® 4.0*4/ Windows 2000*5,
Windows XP*6
• NetWare 3.x / NetWare 4.x / NetWare 5.x / NetWare 6
• UNIX (Solaris 2.3x - 2.5x, Solaris 2.6, HP-UX 9.x and 10.x, BSD UNIX, AIX 4.x.x)
• Mac OS 8.1, 8.5, 8.6, 9.0, 9.1, 9.2 / Mac OS X 10.1, 10.2 (when Adobe®PostScript®3TM is
enabled)
Supports the following network protocol
• TCP/IP, ARP, RARP, ICMP, LPD, FTP, TELNET, BOOTP, DHCP, SNMP/MIB (MIB-2, Printer MIB,
Network MIB), HTTP, POP3, SMTP, DNS, IPP, WINS
• IPX/SPX
•NetBEUI
• AppleTalk, ELAP, AARP, DDP, AEP, NBP, RTMP, ZIP, ATP, PAP (when Adobe®PostScript®3TM is
enabled)
Supports the following printing protocol
•LPRPrinting
•IPPPrinting
• Standard TCP/IP Port Printing
• HP JetDirect Port Printing (TCP/IP, IPX/SPX)
• SMB (NetBEUI) Printing
• FTP Printing
• NetWare Printing (PSERVER/RPRINTER mode in NDS/Bindery mode and NDPS)
• AppleTalk (when Adobe®PostScript®3TM is enabled)
• E-mail port printing
Supports the Web Server function
• Allows monitoring and managing a printer from a standard Web Browser (see “Using the
Printer’s Web Server” on page 145).
*1Microsoft®Windows®95 operating system (hereafter Windows 95)
*2Microsoft®Windows®98 operating system (hereafter Windows 98)
*3Microsoft®Windows®Millennium Edition operating system (hereafter Windows Me)
*4Microsoft®Windows NT®operating system Version 4.0 (hereafter Windows NT 4.0)
*5Microsoft®Windows®2000 operating system (hereafter Windows 2000)
*6Microsoft®Windows®XP operating system (hereafter Windows XP)
Features

Settings and Printing Network NetworkMaintenance and Spec.
Setup in Windows
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This chapter explains how to set up printing in Windows*1(Windows 95, Windows 98, Windows Me,
Windows NT 4.0, Windows 2000 and Windows XP environment).
First select an Operating System and a network protocol which you are using or want to use, then
select a network printing method (see “Selecting the Printing Method” on page 6). When installing
the DP-CL21P or DP-CL21M software, refer to “Contents of the Printer Software” on page 7.
*1Microsoft Windows operating system (hereafter Windows)
■In Windows 95 / Windows 98 / Windows Me
When using the TCP/IP protocol (four types):
• LPR Port printing (see page 9)
• IPP Port printing (see page 37)
• HP JetDirect Port printing (see page 49)
• E-mail Port Printing (see page 61)
When using the IPX/SPX protocol: (see page 49)
When using the NetBEUI protocol: (see page 49)
■In Windows NT 4.0
When using the TCP/IP protocol (two types):
• LPR Port printing (see page 72)
• HP JetDirect Port printing (see page 93)
• E-mail Port Printing (see page 61)
When using the IPX/SPX protocol: (see page 93)
When using the NetBEUI protocol: (see page 93)
Setup in Windows
Selecting the Operating System and Protocol

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Setup in Windows
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■In Windows 2000 / Windows XP
When using the TCP/IP protocol (four types):
• Standard TCP/IP Port printing (see page 95)
• LPR Port printing (see page 99)
• IPP Port Printing (see page 100)
• HP JetDirect Port printing (see page 103)
• E-Mail Port Printing (see page 61)
When using the IPX/SPX protocol: (see page 103)
When using the NetBEUI protocol (Windows 2000 only): (see page 104)

Settings and Printing Network NetworkMaintenance and Spec.
Setup in Windows
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There are two methods of network printing.
• Printing directly from a computer
• Printing through the shared computer (server)
You may need to consult with your network administrator which to select.
■Printing directly from a computer
The print data from a computer is transferred directly to the printer. This method is recommended for a
small network and has the advantage of faster printing with less network traffic.
■Printing through the shared computer (server)
The print data is transferred to the print server (the shared computer), then it is transferred from the
print server to the printer. This method is recommended for larger network because it lets the print
server manage the flow of print data.
Selecting the Printing Method
Computer B
Computer A
Printer
Print job
Print job
Computer B
(client)
Computer A
(client)
Printer
Shared computer
(server)
Print job
Print job
Print job

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Setup in Windows
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The following software is included in the printer CD-ROM disk. You can selectively install it using the
installer on the CD-ROM.
■Printer Driver and Manual
When installing the printer driver and manual, you can selectively install the following software. See
“Windows” section of "Settings and Printing" in the Operating Instructions how to use each software.
(1) PCL 5c printer driver
(2) PostScript printer driver (DP-CL21M only)
(3) Status Display
Displays the printer’s condition or an error message, when one occurs.
(4) HDD Utility
Controls the spooled print jobs in the Hard Disk Drive (HDD) or maintain the HDD from your
computer.
(5) Print Media Test Pattern
Examines the print quality by printing out the test pattern.
(6) Operating Instructions
(7) Network Port
Installs the network printer port for LPR, IPP or E-mail port printing.
■Network Setup Tool
Used to install or make changes to printers on the network.
■Acrobat Reader
To open and read the Operating Instructions manual on your screen, the Acrobat Reader program is
required (see the Setup Guide for the installing instructions).
■Remote Maintenance Setting Tool
Enables to use the Remote Maintenance Function. DP-CL21 provides Remote Maintenance Function
to change the setting or get the information of the printer in/outside LAN (Local Area Network) through
the Internet (E-mail). See “Remote Maintenance Setting Tool” on page 231 in “Settings and
Printing”.
Contents of the Printer Software

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Setup in Windows
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■Web Administrative Tool
Manages the device by showing the status of the device connected to the network and changing its
configuration, therefore, an administrator can manage a printer using this tool. Before installing or using
this tool, see the help menu of Web Administrative Tool.
To see the help menu,
(1) Insert the printer CD-ROM disk into the CD-ROM drive.
(2) Start the browser (Microsoft Internet Explorer 4.x or later / Netscape Navigator 4.04 or later).
(3) Type D (CD-ROM drive letter): \NETWORK\WEBTOOL\ENGLISH\HELP\HELP.HTM.
NOTE:
• When installing the Web Administrative Tool on the computer formatted with NTFS (NT File System),
the security of the installed folder is changed so everyone can access it to use the Web Administrative
Tool from the client computer. The Web Administrative Tool is installed in the following folder by
default:
C (System Drive):\Program Files\Panasonic\Web Administrative Tool
■Adobe Type Manager (DP-CL21M only)
Enables to display the PostScript Type 1 fonts on the computer’s screen. To install this application, refer
to the Setup Guide.

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Setup in Windows
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The following are the steps to set up an LPR Port printing using TCP/IP in Windows 95 / Windows 98 /
Windows Me.
Step 1: Setting up TCP/IP on the computer
Step 2: Setting up TCP/IP on the printer
Step 3: Setting up the printer driver and the printer port on the computer
• When printing directly from a computer to the printer, perform this step on each computer
(Windows 95, Windows 98 or Windows Me).
• When printing through a shared computer (server), perform steps 3 and 4 on the server computer
(Windows 95, Windows 98 or Windows Me), then perform step 5 on each client computer
(Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP).
Step 4: Sharing the printer port on the server computer
Step 5: Setting up the printer driver and the printer port on the client computer
■Step 1: Setting up TCP/IP on the computer
If the TCP/IP protocol is already installed on your computer and it is configured, proceed to the next
step. If it is not installed, you need to install TCP/IP in the operating system on the computer and
configure it. Be sure to install the TCP/IP protocol as it is not installed by default in Windows 95.
If the administrator manages the IP Address, contact him/her to confirm the values before setting up.
Be sure to assign the unique value for the IP Address that is not used on another device on the
network. Refer to the example of “Using the Network Setup Tool” on page 11. To confirm that the IP
Address is set correctly, see page 15.
Checking the configuration of TCP/IP, refer to the help menu or documentation for Windows.
LPR Port Printing using TCP/IP in Windows 95 / Windows 98
/ Windows Me

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Setup in Windows
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■Step 2: Setting up TCP/IP on the printer
You need to set the IP Address, Subnet Mask and Default Gateway for the printer. It can be set by using
one of the following three methods. You may need to contact your network administrator to select the
best way to setup.
• Using the DHCP server (see below)
• Using the Network Setup Tool (see page 11)
• Using the Printer Panel (see page 21 in "Settings and Printing")
NOTE:
• You can also setup the printer using BOOTP or RARP.
■Using the DHCP server
If the administrator manages the network with DHCP server, it will automatically assign an IP Address,
Subnet Mask and Default Gateway. These can be viewed by printing out the configuration page on the
printer.
1Press MENU/EXIT (Pause) button on the printer panel.
2Press !(CONTINUE) button until Test Page menu appears.
3Press ENTER button.
Menu Map menu appears.
4Press !(CONTINUE) button until Configuration Page menu appears
5Press ENTER button.
The configuration page will be printed.
6Confirm the IP Address on the configuration page.
NOTE:
• If the printer receives the IP Address with unlimited lease term, the printer keeps the address
permanently. The printer saves the address statically and the DHCP function becomes disable
automatically.

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■Using the Network Setup Tool
If the administrator manages the IP Address, contact him/her to confirm the values before the
installation. If not, set the unique value that is not used by another device on the network. Refer to the
example shown below.
Example (assigning the IP Address, Subnet Mask and Default Gateway)
IP Address: 172.16.x.x
(x: you can choose any number from 0-255 except 0.0 and 255.255)
Be sure that the IP Address is not assigned to the other devices.
Subnet Mask: 255.255.0.0
It is the same value for all devices.
Default Gateway: Not required. (0.0.0.0 or set to same as other devices on the network)
NOTE:
• 0 should not be used at the initial value of IP Address. For example, if the IP Address is 5, enter the
number 5 (05 or 005 is incorrect). If there are any 0’s, 0 is OK, but 00 or 000 is incorrect.
First install the Network Setup Tool by using the printer CD-ROM disk and then set up TCP/IP on the
printer.
If the Network Setup Tool is already installed, click [Start] , move the pointer to Programs or All
Programs, Panasonic and Panasonic DP-CL21P or Panasonic DP-CL21M, then click Network
Setup Tool.
Proceed to the step 6.
1Insert the printer CD-ROM disk into the CD-ROM drive.
The CD-ROM launches automatically.
NOTE:
• If the CD-ROM does not launch automatically, perform the following steps.
(1) Double click My computer icon (Windows XP: start - My Computer).
(2) Double click the CD-ROM icon.

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2Click Custom Printer Setup.
3Click Setup Printer in Network (Administrator).

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Setup in Windows
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4Follow the instructions until the screen below is displayed.
5Click on the Yes check button, and then click [Finish].
The list of printers residing on the network is displayed.
• If you want to search printers in the network again, click the Device menu and select Search.
6Click the printer you want to set up in the list. Then click the Setup menu and
select Network Setup....
The Network Printer Setup window is displayed.

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Setup in Windows
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NOTE:
• When several printers are listed in the Network Setup Tool window, select the printer using the
MAC address. You can obtain the number (hexadecimal six digits) from the label near the
network interface connector or by printing a configuration page (press MENU/EXIT button,
select Test Page, select Configuration Page and press ENTER button).
• If a password is set in the printer, you must enter the password and click [OK]. If a password is
not entered, you can still see the printer's setting by checking on the Guest user check box,
but you cannot change it. To set a password, refer to “Setting Password with Network
Setup Tool” on page 154.
7Click the TCP/IP tab.
8Remove the check of the Use DHCP/BOOTP check box, then enter the IP
Address, Subnet Mask and Default Gateway. Click [Setup].
9Confirm the setting and click [OK].
You will see the message "Update is completed. Do you wish to restart the printer?".
10 Click [Yes].

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Setup in Windows
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NOTE:
• You cannot search for the printer while the printer is restarting.
• To confirm that the IP Address is set correctly,
(1) On your computer, click [Start], select Programs or All Programs, then click
MS-DOS Prompt. (for Windows 95/Windows 98/Windows Me)
Or
Command Prompt. (for Windows NT 4.0)
Or
Accessories - Command Prompt. (for Windows 2000 / Windows XP)
(2) At the DOS prompt, type ping followed by a space then the printer's IP Address. Then press the
ENTER key.
For example,
ping 172.16.x.x.
If the following notation is displayed, they are set correctly.
Pinging 172.16.x.x with 32 bytes of data:
Reply from 172.16.x.x: bytes=xx time<xxms TTL=xx
Reply from 172.16.x.x: bytes=xx time<xxms TTL=xx
....................................................................................
....................................................................................
If the ping command returns a "Request timed out" message or "Reply from xxx.xxx.xxx.xxx:
Destination host unreachable" message or other error messages you should recheck your settings.

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Setup in Windows
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■Step 3: Setting up the printer driver and the printer port on the
computer
If the printer driver is already installed on your computer, see “[C] If the printer driver is already
installed” on page 25.
[A] If the printer driver is not installed
First install the printer driver and set up the printer port as follows:
1Insert the printer CD-ROM disk into the CD-ROM drive.
The CD-ROM launches automatically.
NOTE:
• If the CD-ROM does not launch automatically, perform the following steps.
(1) Double click My computer icon.
(2) Double click the CD-ROM icon.
2Click Custom Printer Setup.

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3Click Install Printer Driver and Utilities.
The Select URL Installation window is displayed.

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Setup in Windows
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4Click on the desired check button to specify the URL address of the shop where
you purchased the printer.
• The URL’s Web site can be displayed from the Status Display (see “Function of the Status
Display” on page 190).
Enter URL during installation
The URL Setting windows is displayed by selecing it and clicking [Next >]. Enter the
shop’s URL address.
Edit URL after installtion
The shop’s URL address can be editted from the Setup for Status Display window after the
installation is completed (see “Setup Window” on page 202 in “Settings and Printing”).
Select URL Utility File during installation
The URL Setting window is displayed by selecting it and clicking [Next >]. If the URL utility
file for shop’s URL address is created using the seturl.exe in advance (refer to the
Readme.txt in the printer CD-ROM how to use seturl.exe), the URL address will be
specified by clicking [Browse...] and selecting the URL utility file. The URL address will be
displayed in the URL box.
5Click [Next >].
The License Agreement window is displayed.
6Click [Yes].
The Select Setup type window is displayed.

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Setup in Windows
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7Click on the Direct Print PC or Printer Server PC check button.
Click [Next >].
Direct Print PC:
Select it when printing directly from a computer to the printer.
Printer Server PC:
Select it when printing through the shared computer (server). The printer must be shared
manually (see “Step 4: Sharing the printer port on the server computer” on page 27).
NOTE:
• If DP-CL21P or DP-CL21M printer cannot be found in the network, a warning message will be
displayed. Click [OK] and then the message "Sorry! Printer is not found" will be displayed in
the search printer list. Confirm the printer is connected to the network and turned on. Click
[Search] after the printer is ready.

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8Click the printer you want to use from the search printer list, then click [Next >].
The Installed Device window is displayed.
NOTE:
• When the printer is connected with parallel or USB interface, printers are not searched. Click
on the Choose the current port myself (LPT / USB) check button and click [Next >],then
select the printer port and click [Next>].