Panasonic KX-P8415 Operating manual

Settings and Printing Maintenance Specifications
1
Care and Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
User Replaceable Components . . . . . . . . . . . . . . . . . . . . . . . 6
Average Life of Printer Components . . . . . . . . . . . . . . . . . . . 9
Clearing a Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Clearing “Media type mismatch” Error . . . . . . . . . . . . . . . . . 11
Jam at A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Jam at B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Jam at C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Jam at D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Jam at E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Jam at MPT (Multi-purpose tray) . . . . . . . . . . . . . . . . . . . . . 27
Jam at F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Jam at G, H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printer LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Repacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
BMicrosoft, Windows are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.

Settings and Printing Maintenance Specifications
2
Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the
environment in which the printer is used. You should clean the printer:
BAt least once a month.
BWhen the printer experiences frequent media jams.
BWhen print quality has deteriorated.
1
Turn the power OFF.
2
Clean all the covers with a soft cloth. Use any mild commercial cleaner.
CAUTION
BDo not use benzine, thinner, aerosol cleaners, or any abrasive powder.
When using isopropyl alcohol with a lint-free cloth, make sure that the alcohol is at least 90% pure,
obtainable from your local pharmacy. (Do not use rubbing alcohol; it can damage the printer.)
■Cleaning the paper-pick rollers:
1
Slide the media tray out (you do not have to remove it) to allow access to the
paper-pick rollers.
2
Open the left side door.
Cleaning
External
Internal
Cleaning

Settings and Printing Maintenance Specifications
3
3
Use the green handles to pull out the paper feeder.
4
While pressing the metal tab (A), gently rotate the paper-pick rollers 180° (the
paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has
been moistened with isopropyl alcohol.
5
Reinsert the paper feeder (#) and close the left side door ($).
# $
Cleaning
(Continued)
metal tab (A)
paper-pick rollers

Settings and Printing Maintenance Specifications
4
6
Slide the media tray back into place.
■Cleaning the optional 2nd Cassette Feeder and the auto duplex printing unit:
1
Open the left side door and clean the rollers for the middle and lower media
trays.
2
Close the left side door.
3
Remove the auto duplex printing unit.
Cleaning

Settings and Printing Maintenance Specifications
5
4
#Open the lid of auto duplex printing unit while squeezing the green knob.
$Clean the rollers.
5
Close the lid and press down firmly on it to snap both sides into place.
6
Reinsert the auto dulpex printing unit.
Rollers
Cleaning
#
$

Settings and Printing Maintenance Specifications
6
User Replaceable Components
When the printer panel indicates that a supply needs to be replaced, make sure that you have
replacement supplies (see below) on hand. The printer may continue to print until the supply is
completely used up; then it stops until you replace the indicated supply.
■Color imaging unit (see below)
■Fuser unit (see page 7)
■Oil supply roll (see page 7)
■Toner cartridge (see page 8)
Average lifePrinter component
Monochrome
60,000 pages
or
Color
15,000 pages
Monochrome
57,000 pages
or
Color
14,250 pages
Change the color imaging unit soon.
Printer panel message
Imaging Unit wearing out
Change the color imaging unit now.
Color imaging unit *1
Imaging Unit
Worn out
*1Average life is based on an average of 5%
coverage of the printable area and standard
density for any one color when the
recommended media is used (refer to Example
A : Monochrome 5% coverage). For the
components below, the average life may
decrease depending on the percentage of
colors and coverage used. For more details
see page9.
BColor imaging unit
BFuser unit
BToner cartridge
BCleaning pad
■Cleaning pad (see page 8)
■Charge unit (see page 8)
■Transfer unit (see page 8)
Example A
User Replaceable Components

Settings and Printing Maintenance Specifications
7
Printer component Average life
57,000 pages
Fuser unit *1 *2 *3
(Oil supply roll
installed)
Change the Fuser unit now.
Printer panel message
14,500 pages
15,000 pages
Change the Oil supply roll soon.
Change the Oil supply roll now.
Oil supply roll*2
[Cleaning pad
enclosed]
Oil Roll wearing out
Oil Roll
Worn out
60,000 pages
Change the Fuser unit soon.
Fuser Unit wearing out
Fuser Unit and Oil Roll
Worn out
Oil Roll wearing out
Display
alternately
*1Refer to *1 on page 6 for average life.
*2Specialty media (transparencies, coated paper, etc.) and duplex printing will result in
shortening the life of a consumable to maintain better print quality. When one page is printed
on this type of media, 2 pages are counted. So when only speciality media is used, it may reduce
the life of components by half. When replacing the fuser unit, replace the oil supply roll as well.
Do not insert the used oil supply roll into the new fuser unit; it may damage the new fuser
unit.
*3Using media except the recommended media (see “Specifications”) will result in shortening the life
of consumable.
Note when performing duplex printing:
Duplex printing will result in shortening the life of fuser unit. When one sheet is printed, 2 pages are
counted per one side.
User Replaceable Components

Settings and Printing Maintenance Specifications 8
Printer component Average lifePrinter panel message
Monochrome
30,000 pages
or
Color
7,500 pages
Change the cleaning pad soon.
Cleaning pad*1 *3 *4Cleaning Pad wearing out 15,000 pages
Change the color toner cartridge soon.
Change the color toner cartridge now.
Low <Color> Toner 10,000 pages
(CMY)
Toner cartridges *1*2
<Color> Toner
Empty 12,000 pages
(Black)
80,000 pages
Change the transfer unit soon.
Transfer unit*3Transfer wearing out
Change the Charge unit soon.
Charge unit Charge Unit wearing out
*1Refer to *1 on page 6 for average life.
*2The starter toner cartridges that are shipped with the printer have an average life of approximately
5,000 pages (Black) / 4,000 pages (Y, M, C), based on an average of 5% coverage.
If you print with high density when “Low <Color> Toner” is displayed, you may get faded printout
before “<Color> Toner Empty” is displayed.
*3When you have just replaced the cleaning pad or transfer unit, you must reset the counter to 100%
remaining [Refer to“Using the Printer Panel (Menu Mode)” in Settings and Printing].
*4Using media except the recommended media (see “Specifications”) will result in shortening the life
of consumable.
User Replaceable Components

Settings and Printing Maintenance Specifications
9
The average life of printer components (color imaging unit, fuser unit and cleaning pad) varies
depending on the percentage of colors and coverage used. When printing at full color with high
percentage of coverage, the average life of these components will be decreased.
Average Life of Printer Components
Print pattern
Coverage of the printable area (%)
Monochrome 5%
coverage (Example A)
Cyan Magenta Yellow Black
Life (pages)
Color imaging unit Fuser unit Cleaning pad
15,000
60,00060,0005000
5555
10101010
3119104
Full color 5% coverage
Full color 10% coverage
Full color (Example B) 17292232Full color (Example C)
15,000
7,500
4,688
3,000
30,000
18,750
12,000
7,500
4,688
3,000
Example A Example B Example C
NOTE
•Each file’s coverage is measured by pixel counter on letter size. The coverage will differ depending
on printers.
User Replaceable Components

Settings and Printing Maintenance Specifications
10
If the printer has frequent media jams, make sure that you follow these guidelines:
BAlways use high-quality laser paper and transparencies. Refer to Specifications.
BMake sure that you load specialty media only in the multi-purpose tray and that you set the media
thickness switch to the correct setting for the media used. Refer to Settings and Printing .
If a media jam occurs, the printer panel reports “Jam at <Location>”. The <Locations> are the various
sensors throughout the paper path, listed as A through E.
Clearing a Jam
Jam at A
Jam at C
Jam at D
Jam at E
Jam at MPT
(see page 11)
(see page 17)
(see page 24)
(see page 27)
(see page 27)
Jam at B
(see page 15)
2nd cassette
feeder (option)
Jam at F*1
Jam at H*1Jam at G*1
(see page 29)
(see page 29)
(see page 28)
Standard cassette or auto duplex
printing unit (option)*1
*1Optional auto duplex printing unit is installed in the standard cassette slot. When the automatic
duplex printing is performed, media jam at F, G or H may occur.
Clearing a Jam

Settings and Printing Maintenance Specifications
11
When printing on paper or transparency, the media must be loaded in the multi-purpose tray or the
media tray designed for only paper or transparency. When you use multi-purpose tray, the media you
are using must be selected in the printer driver. If media is loaded in the incorrect media tray or
different media is selected in the printer driver, the “Media type mismatch” message will appear on the
LCD panel and jam will occur.
Perform one of the following procedures depending upon the media source to recover from jam, then
load the media in the correct media tray or select the correct media in the printer driver (see Settings
and Printing).
BWhen the media is feeding from media tray:
Refer to the instruction in “Jam at A” (see below).
BWhen the media is feeding from the multi-purpose tray:
Refer to the instruction in “Jam at MPT” (Multi-purpose tray) [see page 27].
If the 2nd cassette feeder is installed, also see page 13 for the 2nd cassette feeder jam.
1
#Open the left side door corresponding to the selected media tray.
$Remove the jammed media.
2
Close the left side door. (Continued)
Jam at A
#
$
Clearing a Jam
Clearing “Media type mismatch” Error

Settings and Printing Maintenance Specifications
12
 OR 
1
Remove the media tray or auto duplex printing unit (if installed in your printer).
2
Remove the jammed media from inside the printer.
3
Reinsert the media tray.
4
Open and close the front door to clear the error message from the LCD.
Clearing a Jam

Settings and Printing Maintenance Specifications
13
■ Jam at A in the 2nd cassette feeder:
1
Open the lower left side door.
2
Remove the jammed media.
3
Close the lower left side door.
Clearing a Jam

 OR 
1
Remove the selected media tray (middle or lower media tray).
2
Remove the jammed media from inside the printer.
3
Reinsert the media tray.
4
Open and close the front door to clear the error message from the LCD.
Settings and Printing Maintenance Specifications
14
Clearing a Jam

Settings and Printing Maintenance Specifications
15
■ Jam at B in the media tray:
1
Open the left side door.
2
Use the green handles to pull out the paper feeder.
3
Remove the jammed media on or under the paper feeder.
4
Reinsert the paper feeder and close the left side door.
Clearing a Jam
Jam at B

Settings and Printing Maintenance Specifications
16
■ Jam at B in the multi-purpose tray:
1
Remove the jammed media from the multi-purpose tray.
2
Open and close the front door to clear the error message from the front panel.
NOTE
•A few sheets of paper printed after clearing media jam may be dirty.
Clearing a Jam

Settings and Printing Maintenance Specifications
17
1
Open the printer front door.
SAFETY CAUTION
BThe fuser is hot; to avoid personal injury, turn off the printer and wait 10 minutes (after
opening the front door) for the fuser unit to cool before touching it.
2
Check whether the media is jammed under the color imaging unit.
If the media jam is not found, go to next step.
•If the media is jammed,
(a) Remove it by following the steps 1 to 4 in “Jam at B in the media tray” on page 15.
(b) To clear the error message “Jam at C”, slide out the fuser unit (see steps 3 and 4 on
page 18), then slide it back to the printer and secure it.
Jam at C
!
Clearing a Jam
Jammed media

Settings and Printing Maintenance Specifications
18
3
Turn the small green thumbscrew counterclockwise to unlock the fuser unit.
4
Holding the green tab on the right, slide the fuser unit out until it stops.
CAUTION:
HOT SURFACE
#
Clearing a Jam

Settings and Printing Maintenance Specifications
19
5
#Press the green lever on the left to release the safety catch.
$Hold the fuser unit as shown below, and slide it out of the printer.
SAFETY CAUTION
BThe fuser unit weighs approximately 3.1 kg{6.8 lbs.}. Take care when handling it.
%Close the front door.
SAFETY CAUTION
BDo not touch the roller and the parts around the roller when handling the fuser unit,
because they may be hot.
$
%
Roller
Clearing a Jam
CAUTION:
HOT SURFACE
!
#

6
Remove the oil supply roll:
#Press out on tabs to unlock the oil supply roll.
$Remove the oil supply roll out of the fuser.
NOTE
BIf the paper is not jammed in the fuser unit, repeat steps 1 to 4 in “Jam at B in the media
tray” on page 15.
7
Holding the tabs, remove the cleaning pad.
Settings and Printing Maintenance Specifications
20
#
#
$
Cleaning pad
Clearing a Jam